The operative was excellent. SES tecnology not for purpose. Website down the last few weekends. Will only take a meter reading up to 22nd of the month for a bill then raised at the end of the m... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
There were many unresolved issues we had with the SES Business Water which were taking a long time to resolve. Monika Lagiewka was brought in to help. She managed to sort out quite complex issues to b... Mehr ansehen
Unternehmen hat geantwortet
Ethan was very helpful and got my query sorted in a couple of minutes. Really nice to call a company and actually get things done without a fuss.
Unternehmen hat geantwortet
Very good service, Ethan was very well spoken and very exact on his security questions. Sorted out my 3 issues very quickly and easily and sent me the documents required as soon as the call was done.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
SES Business Water provides water and wastewater services for businesses across England and Scotland. We put our customers at the heart of everything we do, and we strive to provide the highest quality of service to each and every one of them. Our team are there when you need them, and they are dedicated to ensuring that the products and services we offer meet the unique needs of the wide variety of businesses we work with.
Kontaktinformationen
London Road, RH1 2JH, Redhill, Vereinigtes Königreich
- 0203 750 9300
- query@sesbusinesswater.co.uk
- www.sesbusinesswater.co.uk
4,7
Hervorragend
417 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 70 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
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Das haben sich andere Leute angesehen
Ethan was very helpful and got my query…
Ethan was very helpful and got my query sorted in a couple of minutes. Really nice to call a company and actually get things done without a fuss.
30. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your feedback. We're delighted to hear that Ethan was able to resolve your query so quickly and provide helpful support. It's great to know that he made the process straightforward and hassle-free for you. We really appreciate you taking the time to share your experience and will be sure to pass on your kind comments to Ethan.
He is very co-oparative and helpful.
Ethan Heuvel is very co-oparative and helpful.
29. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your feedback. We're delighted to hear that the colleague you spoke with was cooperative and helpful. We appreciate you taking the time to share your experience and are pleased we could assist you.
Gadijah Ismail Very professional
Gadijah Ismail made the call very efficient, she was pleasant and professional.
29. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your feedback. We're delighted to hear that Gadijah Ismail made your call efficient and that you found her pleasant and professional throughout. We really appreciate you taking the time to share your experience and will be sure to pass on your kind comments to Gadijah.
very helpful lady on the phone
29. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your feedback. We're delighted to hear that the colleague you spoke with was very helpful and provided a positive experience over the phone. We appreciate you taking the time to share your comments and are pleased we could assist you.
very helpful
28. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your feedback. We're delighted to hear that you found the service very helpful. We appreciate you taking the time to share your experience and are pleased we could assist you.
The operative didn't understand my…
The operative didn't understand my request & provided me with quite a few non-answers or incorrect information on a few occasions - so I requested 3 monthly invoices which were not on the portal.
The operative provided 1
27. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for taking the time to share your feedback. I'm sorry to hear that your experience did not meet your expectations and that you felt your request was not fully understood. We appreciate how frustrating this must have been, particularly if you did not receive all of the invoices you had requested.
We would like to look into this further. Please email us at solvemyproblem@sesbusinesswater.co.uk with your account details so that we can investigate what happened and respond to your concerns directly.
Thank you for bringing this to our attention, and we look forward to hearing from you.
Good call centre experience 👏
Easy to deal with Query - Shalin in the call center was very informative and helpful in the dealing with my queries.
Many thanks
21. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your feedback. We're delighted to hear that Shalin was informative, helpful, and easy to deal with. It's great to know that he was able to assist with your queries and provide the information you needed. We really appreciate you taking the time to share your experience and will be sure to pass on your kind comments to Shalin.
Antwort von SES Business Water
Thank you for your feedback. We're delighted to hear that you received quick and efficient service. We appreciate you taking the time to share your experience and are pleased we could assist you.
Ethan was great
Ethan was great! Helpful, knowledgable and goes over and above to get any issue resolved. Communication was great!
19. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your fantastic feedback. We're delighted to hear that Ethan provided such helpful and knowledgeable support. It's great to know that he went above and beyond to help resolve your issue and kept you informed throughout with excellent communication. We really appreciate you taking the time to share your experience and will be sure to pass on your kind comments to Ethan.
Thank you to Shamiela Lazarus who was…
Thank you to Shamiela Lazarus who was Extremely professional on the telephone call and sorted out my new billing and my direct debit online very easily.
19. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your wonderful feedback. We're delighted to hear that Shamiela Lazarus provided such professional service and was able to help arrange your new billing and Direct Debit with ease. It's great to know that she made the process straightforward and efficient for you. We really appreciate you taking the time to share your experience and will be sure to pass on your kind comments to Shamiela.
He was courteous
He was courteous, efficient, understood what I was asking. Dealt with the enquiry quickly and recapped next steps going forward. Really good customer experience and service.
19. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your feedback. We're delighted to hear that the colleague you spoke with was courteous, efficient, and took the time to fully understand your enquiry. It's great to know that your query was dealt with quickly and that the next steps were clearly explained. We really appreciate you taking the time to share your experience and are pleased that you received such a positive customer service experience.
Very nice and helpful staff
14. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your feedback. We're delighted to hear that you found our staff friendly, helpful, and supportive. We really appreciate you taking the time to share your experience and are pleased we were able to assist you.
Shamiela Lazarus
I would like to commend Shamiela Lazarus for the excellent service she provided. Shamiela was kind, friendly, and extremely helpful throughout our interaction. She took the time to answer all of my questions clearly, provided detailed guidance on the steps I needed to take, and ensured that I understood the process.
Thanks to her support and professionalism, my query was resolved quickly and efficiently. Her positive attitude and willingness to help made the experience stress-free and pleasant. She is a real asset to the team, and I am very grateful for the outstanding customer service she provided.
Thank you, Shamiela, for your help and dedication.
9. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your wonderful feedback. We're delighted to hear that Shamiela Lazarus provided such kind, friendly, and helpful service throughout your interaction. It's great to know that she took the time to answer all of your questions, clearly explain the process, and provide the guidance you needed.
We're especially pleased that, thanks to Shamiela's professionalism and support, your query was resolved quickly and efficiently. We really appreciate you taking the time to share your experience, and we'll be sure to pass on your kind comments and appreciation to Shamiela.
Telephone query dealt with efficiently
Gadijah was extremely helpful and dealt with my query efficiently.
8. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your feedback. We're delighted to hear that Gadijah was extremely helpful and dealt with your query efficiently. We really appreciate you taking the time to share your experience and will be sure to pass on your kind comments to Gadijah.
Welcoming and efficient
Very polite, patient and helpful service. I received answers to all my questions and some useful tips.
8. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your feedback. We're delighted to hear that you found the service polite, patient, and helpful. It's great to know that all of your questions were answered and that you were provided with useful advice and tips. We really appreciate you taking the time to share your experience with us.
Antwort von SES Business Water
Thank you for your feedback. We're delighted to hear that you found the service so helpful. It's wonderful to know that your experience was a 10/10, and we really appreciate you taking the time to share your positive comments with us.
Did all he could to resolve the issue
Did all he could to resolve the issue, even though he had, eventually, to escalate it.
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your feedback. We're pleased to hear that the colleague you spoke with did everything they could to help resolve the issue and kept working towards a solution. While it was ultimately necessary to escalate the matter, we're glad they were able to support you throughout the process and ensure the appropriate next steps were taken. We appreciate you taking the time to share your experience.
Zayaan was very patient and helpful on…
Zayaan was very patient and helpful on the telephone with me
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your kind feedback. We're delighted to hear that Zayaan was patient and helpful throughout your call. We really appreciate you taking the time to share your experience and will be sure to pass on your lovely comments to Zayaan.
Lady was helpful and explained the…
Lady was helpful and explained the process to register
2. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your feedback. We're pleased to hear that our colleague was helpful and took the time to clearly explain the registration process. We appreciate you taking the time to share your experience with us.
good service
2. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von SES Business Water
Thank you for your feedback. We're pleased to hear that you received good service, and we appreciate you taking the time to share your experience with us.
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