Watsons Pantry Bewertungen 

Scam artists. The sales rep asked me to scan a QR code on the doorstep. My phone flagged it up as a malicious site. So no chance. Do one!!

Tried the services for a couple few weeks, after a very pushy sales person persuaded me.
Prices were slightly cheaper with the promotion given, but we realized that the quantity was less and the price was more than normal supermarkets.
Although, we had not placed an order for milk, a 2 litre carton was still delivered and left outside in the sun without our knowledge until we picked it up late morning.
Sent an email to Watsons customer services asking them to cancel our account as we did not wish to make payment for the milk we did not order. We requested Watsons Pantry to close our account and send no more deliveries in the future.
We did not receive any response to our email. Very disappointed.!!

The last few weeks the milk has gone off very soon after opening but still well within the use by date.

Rubbish that you cannot check if they deliver to you with going through all the refistration stuff and setting up an account tgat will only, probably, be used by them when selling the details, if they do not deliver to your area. Stick to the proper delivery companies.

The delivery service and products are fine, although there is not a huge choice and you have to be careful what you order as some items, like branded cereal, are much more expensive than the shops. We signed up believing that we were supporting local farms but I can not find anything on their website to support this, in fact I cant find anything to show where the products come from. All our deliveries though have been on time and correct.

Always delivered on the day and early morning

Exceptional service from this company. They have never missed a delivery and I have never been missing any items plus everything is always fresh. And the prices are better than my local shops and it gets delivered to my door! What more could you ask for.
Thank you Watsons Pantry

Ordering is easy and very flexible. Have had no issues at all with the delivery always there within the times they say on site. Customer service is helpul and very freindly. Overall an excellant experince.

Very good service and the best overall price I have found for the products I order

Was talked in to having an order of milk by a nice sales rep. He did lie to me though, we normally have organic milk and so it is important to us where the milk comes from. He stated that he was a farmer and the milk was from local a Derbyshire farm. He asked where I would like the milk leaving and I showed him a box by the door and wrote this on my order. The milk was left on the pavement in the full sun, we live on a main road! The milk was Freshways brand, obviously just been picked up from the cash and carry and chucked outside our house, not even bothered to take out of the cellophane wrap and put their Watsons Pantry stickers on that are advertised on the website. What a scam!
Glad I didn't order anything else. Below any standard food that is sold at corner shops, with a completely unappropriate "Watsons" brand name, that they don't even bother to use on the goods
Someone is having a laugh🤣

My experience with Watsons Pantry was a bit of a mixed bag.

The salesman who knocked on my door was genuinely very friendly, polite and chatty. However, I didn't appreciate being encouraged to sign up there and then before I'd had the opportunity to go away and review the website in my own time. I was asked to scan a QR code and register on the spot, which is something I would normally never do. The main reason I agreed was because I wanted to support the farming industry and the producers behind the products.

I also explained that I was very busy, but despite that, the salesman insisted on giving me what was described as a "brief" sales pitch. In reality, it lasted almost 20 minutes and included selecting and paying for my first order there and then. Personally, I don't think this is the best sales approach, and I'd suggest Watsons Pantry reviews its doorstep sales tactics to give potential customers more time and space to make their own decision.

That said, once I put the sign-up experience behind me, I've been genuinely impressed. The delivery service has been excellent, ordering through the website is straightforward, and setting up recurring deliveries was quick and easy.

One feature I particularly like is that I can order just a single crate of bottled water without having to meet a minimum spend. I often struggle carrying heavy water crates from the supermarket to my car, so having them delivered is a real bonus, especially while the free delivery offer is available.

The product prices are reasonable considering the specialist nature of the products, although it's worth noting that my current prices include a temporary 20% discount.

Overall, despite my reservations about the initial sales experience, I'm pleased with the quality of the service and plan to continue using Watsons Pantry for now. I'll reassess once the free delivery and introductory 20% discount period comes to an end.

Extremely pushy sales people. Was practicly forced to scan the QR code at the door, to buy a carton of 6 eggs and a thing of milk and didnt let us do it later and then pressured us to take a photo as well which i found so weird?? The sales reps were nice but so extremely pushy that it made us feel uncomfortable and i kept thinking the busines was a scam until i searched it up and even now im still concerned. The idea seems great and supporting farmers is something i am interested in, but the way the sales reps were acting made me develop a negative image of the business. We felt so pressured and forced to sign up and pay that it made the whole experience so uncomfortable.

We have had the same person knock on our door 3 times today. They employ high pressure door to door selling tactics. I do not like this approach. It’s 2026. Trying to get me to sign up on the spot via QR code. They were not interested in me visiting the website at my leisure which suggests all they care about is the commission made on the door step.

I signed up after a sales man came to the door (very nice guy, unfortunate he has such a poor product to sell). I signed up for a one off and recurring order on the spot. It was only after signing up when the transaction occurred did I see that Watsons Pantry was just Milk and More (an appalling company that I had already refused to use again but they just create new company names but too lazy to change their bank details). I should have canceled on the spot but the salesman is not to blame so I left the order. Low and behold the first order, they don't bother to deliver so I have cancelled all future orders. I have requested a refund for the failed delivery, who knows if that will occur. I am officially done with this milk delivery business if it's just Milk and More spreading their incompetence all over England under new business names.
**Update** they have sent me an email claiming that they delivered and showed a picture of a door. It's not my door but they delivered something to someone somwhere so their job done I guess.

Ordered for the first time and will be the last. Asked for the fresh milk and they delivered regular milk as a replacement. Pointless waste of money

I'm very pleased with the service, and good quality grocery.
Would recommend.

I really wanted to write a positive review but unfortunately out of 4 orders only one was ever delivered (the one that was delivered was our first order)

Each week receiving an email to say the order has been refunded

Such a shame as it would have been more convenient

After a representative came to my door, I signed up. I ordered two types of milk and eggs. I told them via the website to place items in a box on top of the blue bin. The reason for this is there are many foxes in the area. They only delivered eggs, no milk and placed them right outside the front door. Terrible first time experience. Will not be using them again.

Wonderful young person in Milton Keynes area today (Bruce). He had a lot of knowledge about the products available. Very respectful and not pushy. Great credit to your brand. Just completing my new order now!

Helpful sales team and a big shout out to Ines Westwood who was really professional and went through the whole process with us. Haven't had our first order yet but the app looks really simple to use so look forward do our first order.