Even though I'd purchased the wrong product by mistake they offered me a "refund" in the form of a store credit on returning that item. That credit plus an additional discount at checkout for the corr... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I found your checkout system to be confusing.... one page showed both discounts, but the final receipt only showed one, which made me think that the other one was not counted. But then it shows a Tota... Mehr ansehen
Unternehmen hat geantwortet
Westmore Beauty I order a few products and l just love all of them. The description of each product is exactly as described. The facts are true and that is very important. Knowing that I am using a p... Mehr ansehen
Flawless-Looking Skin At Your Fingertips Is not at all what I experienced. I purchased 2 colors as my skin tone looked to be in between. I followed directions exactly and this product did nothing to... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Look flawless in minutes with Westmore Beauty's revolutionary line of cosmetics that lift, firm, smooth and enhance your natural beauty.
Kontaktinformationen
Vereinigte Staaten
- westmorebeauty.com
3,3
Akzeptabel
1125 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Antwort von Westmore Beauty
We’re sorry to hear about your experience with the 60-Second Eye Effect, Jeannie. For a smoother application, start with clean skin using an oil-free cleanser and avoid moisturizer beforehand. Shake well, then use a small, pea-sized amount for both eyes. Gently sweep 1–2 times under each eye from the inner corner outward with light, even strokes, then tap into the skin and allow it to dry without moving the facial area. Using too much product can affect how it dries, so starting with a small amount is important. If you have any questions or need assistance, please contact our Customer Care team at 1-888-352-0722, available daily from 7:00 AM to 10:00 PM.
The product ads say it will cover so…
The product ads say it will cover so many things. The reality is that when I put it on one leg and compared it to the other leg that was bare, you could barely see any difference between the 2. This was a total waste of money. But obviously effective advertising.
2. September 2026
Antwort von Westmore Beauty
Thank you for sharing your feedback, Rose. We’re sorry to hear the Body Coverage Perfector did not provide the coverage you expected. While our advertising reflects customer experiences and product testing, results can vary based on factors such as skin type, condition, application, and amount used. For best results, apply to clean, dry, oil-free skin and exfoliate and shave beforehand. The formula is buildable, so allow the first layer to dry for about 10 minutes before adding more coverage as needed. If you have questions about application or available options, our Customer Care team is happy to help at 1-888-352-0722, available daily from 7:00 AM to 10:00 PM.
I received a black eyeliner as a gift…
I received a black eyeliner as a gift and it’s the best I’ve ever used. I’ve tried many many and they smudge or fade. The black is too harsh so I got on the waiting list for the brown. I am disappointed. It fades and smudges. I was so excited to have finally found the perfect eyeliner, but it’s not the same.
1. September 2026
Antwort von Westmore Beauty
Thank you for sharing your feedback, Carrie. We’re sorry to hear that the brown eyeliner hasn’t provided the same lasting wear you experienced with the black shade. We know how important it is to find an eyeliner that feels comfortable and stays in place throughout the day. We’d appreciate the opportunity to learn more about your experience and explore any available options. Kindly contact us at 1-888-352-0722, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
I want to cancel my subscription
1. September 2026
Antwort von Westmore Beauty
We understand your concern and appreciate your feedback, Dallas. Our goal is always to provide a transparent and positive experience. Our Customer Care Team would be happy to help. Kindly contact us at 1-888-352-0722, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
I was sent the wrong product and…
I was sent the wrong product and missing an item. Sent email and still have no response to it!
1. September 2026
Antwort von Westmore Beauty
We’re sorry to hear about the issue with your order, KL. We understand how important it is to receive the items you selected and have your concerns addressed in a timely manner. We’d like to review your order and help resolve the missing and incorrect items. Our Customer Care Team would be happy to help. Kindly contact us at 1-888-352-0722, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
Me gusta como queda pero mancha la ropa…
Me gusta como queda pero mancha la ropa estuve buen tiempo para que eso se pueda secar pero cuando me puse mi ropa se manchó
1. September 2026
This product doesn’t work!
1. September 2026
Antwort von Westmore Beauty
We’re sorry to hear that our product didn’t provide the results you were hoping for. For the best application, use 60-Second Eye Effect on clean, dry skin after cleansing with an oil-free cleanser, without applying moisturizer beforehand. Shake well, apply a small pea-sized amount for both eyes, and gently sweep the gel from the inner corner outward using 1–2 light strokes. Gently tap the product into the skin and avoid facial movement while it dries. We hope these tips help you achieve the best possible effect. If you have any questions or need further assistance, our Customer Care team is happy to help at 1-888-352-0722, available daily from 7:00 AM to 10:00 PM.
Experience made me very upset and feel deceived!!!
I bought the 7 oz. Body Cover Perfector for my girlfriend, which she loves, as one of her birthday gifts. She was excited because she received a special 20% discount because it was her birthday. I also bought the body brush for an additional $30. I no sooner placed my order thinking I’m getting a good deal when I received a notice that I can NOW, after the order is placed and paid, get 30% off and get a free body brush which immediately frustrated me and made me think how unprofessional and deceiving that marketing approach is. So the bottom line is don’t fall for these scams where they make you think you’re getting a good deal with a 20% discount on your birthday. They will give ANYBODY a 30% discount with a free brush so I feel like I got scammed for close to $40. That marketing approach is NOT how you gain loyal customers. I am extremely unhappy with my experience because of that!
31. August 2026
Antwort von Westmore Beauty
We’re sorry to hear about your experience, Bob. We understand your concern about seeing a different promotion shortly after placing your order, especially when purchasing the Body Coverage Perfector and brush as a gift. We appreciate you sharing this feedback and will make sure your comments about our promotions are shared with the appropriate team. We’d also be happy to review your order and the offers available at the time of purchase to see what assistance may be available. Kindly contact us at 1-888-352-0722, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
What a great product AND a great…
What a great product AND a great service to boot!
Thank you for the subscription option that is easy, flexible and dependable.
I only wish you had samples to try since color matching is so vital to whether a product works or gets tossed.
1. September 2026
The product does not work as…
The product does not work as advertised. Also, you charge $10 to return it, which is excessive considering the weight of the item.
1. September 2026
Antwort von Westmore Beauty
Thank you for sharing your feedback, Sheila. We’re sorry to hear the product did not meet your expectations. Our advertising is based on customer experiences and product testing; however, individual results can vary depending on factors such as skin type, application, usage, and individual response to the product. We also understand your concern regarding the return charge. Our Customer Care team would be happy to review your account, explain the billing and return details, and assist with any available options. Kindly contact us at 1-888-352-0722, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
I should not have made a purchase on…
I should not have made a purchase on September 1st. I should not have been charged a purchase until November 15 2026. I have enough product to last until then. I made this absolutely clear to your representative on my last call. Please remedy this situation.
1. September 2026
I cancelled my auto shipment months…
I cancelled my auto shipment months ago. Today an auto shipment showed up. Not cool.
1. September 2026
Antwort von Westmore Beauty
We’re sorry to hear about the unexpected shipment, Jeanette. We understand your concern and would like to take a closer look at your account to help determine what may have occurred. Our Customer Care team can review your account and shipment history and assist you further. Kindly contact us at 1-888-352-0722, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
I do not have bad eye bags
I do not have bad eye bags, they are mild. However, the 60 seconds eye effect doesn’t even come close to anything seen on social media and these people appear to have eyebags worse than I do. This makes me question the authenticity of the videos I’m watching and makes me question whether they are using AI or not.
I have followed the instructions to the letter but again I don’t even have an effect of any kind despite this.
1. September 2026
Antwort von Westmore Beauty
We’re sorry to hear that the 60-Second Eye Effect didn’t provide the visible results you expected, Raphael. Results can vary, and we understand your concerns about differences between the product experience and promotional content. For best application, use on clean, dry skin without moisturizer. Shake well, apply a small pea-sized amount under each eye with 1–2 light, even swipes, then gently tap into the skin and allow it to dry without facial movement. We hope these tips help you achieve the best possible effect, and our Customer Care team is happy to assist with any additional questions. Kindly contact us at 1-888-352-0722, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
Westmore Beauty
Easy to order on the website. Ships and arrives quickly. Love the product.
1. September 2026
Product does not work
Product does not work, it dries and colors but the puffiness is still there
1. September 2026
Antwort von Westmore Beauty
We’re sorry to hear the product didn’t provide the results you were hoping for, Nam. For best results, shake the bottle well and apply a small pea-sized amount to clean, dry skin without moisturizer. Gently sweep the gel under each eye from the inner corner outward, using 1–2 light swipes to cover the area, then gently tap it into the skin. If you have any questions or need further assistance, our Customer Care team is happy to help. Kindly contact us at 1-888-352-0722, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
Bad customer service
A duplicate order was placed because you did not send a confirmation that you had received my original order. I called and was told to return the duplicate and that I would get a full refund including shipping. I followed your return instructions to get a label, and I was told that the $9.99 shipping cost cannot be waived. Terrible.
4. September 2026
Antwort von Westmore Beauty
We’re sorry for the mixed information you received regarding your return, Valerie. We understand your concern about being charged for return shipping after being advised that the additional order could be sent back for a full refund. We’d like to review the order and return details to determine what assistance may be available and help clarify the refund. Our Customer Care team would be happy to help. Kindly contact us at 1-888-352-0722, available daily from 7:00 AM to 10:00 PM, so we can assist you directly.
Easy to order online and delivery was…
Easy to order online and delivery was as promised
3. September 2026
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