Westwoodmotorgroup Bewertungen 

221
•
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

As a construction company our workforce grows and shrinks dependent on the work flow. For this reason we needed a company that would be able to provide vehicles, reliably, sometimes with short notice... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

A huge thank you to Jason & Beth @ Westwood, who always provide outstanding service from start to finish! Nothing is too much trouble. Friendly, professional, and so very helpful- a real credit to... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Cathy. Wigan branch The company I work for have hired vans off Westwood motor group for a couple of years now, absolutely brilliant! There’s one person I communicate with now and again in s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Absolute great experience. Called yesterday for a short term hire car. A few hours later the car was sat on the drive. Zara was brilliant from the first point of contact to delivery. In my opinion... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Mietwagenanbieter

Vom Unternehmen geschrieben

Est. in 1987, we have provided car and van rental from our site in Wigan to the rest of the U.K. We are proud members of the BVRLA, and the Official Supplier and Sponsor of Wigan Athletic. Offering some of the very best prices backed up with our price check guarantee, whatever size of fleet we can help; providing you with a fast, friendly and efficient service. Whether it's Daily Hire, our Flexible Rental or Contract Hire options, we provide a fantastic vehicle at a great price, backed up with a superior service. Receive free upgrades and additional discounts when you open a Business Account with us. Our fleet vehicles are maintained to the highest standards, which are available to purchase with full service history.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

221 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(221)

32 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great company to deal with

Great company to deal with as per usual your only as good as your staff and there all great, I deal with Jason a lot and he’s fantastic

3. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Westwoodmotorgroup

Team Westwood are an absolute credit to themselves and to the company, thanks so much for your kind review. - Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Great service

Jason is always happy to help with a smile and is responsive to any issues that arise. A pleasure to deal with.

2. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Westwoodmotorgroup

I'm blessed to have such great ambassadors for Westwood on my team, thanks for sharing those kind words Rebecca. - Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Excellent service and really helpful…

Excellent service and really helpful team. Jason was great and loved the flexibility to arrange keeping the van for an extra day.
Thank you

28. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Westwoodmotorgroup

Thanks Chris, I'm so pleased Jason looked after you so well. - Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Quick and easy and easy to do business…

Quick and easy and easy to do business with. Andrew and his colleagues make check out and return very simple and speedy process

22. März 2024
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Antwort von Westwoodmotorgroup

We certainly aim to please! Thanks so much for your kind praise. - Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Yolanda was very helpful and…

Yolanda was very helpful and professional.

4. März 2024
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Antwort von Westwoodmotorgroup

Thanks for that Steve, I've passed on your kind praise to Yolanda, you've made her day. - Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Thank you Bethan for everything

Thank you Bethan for everything.
Great price and quick delivery.
Will definitely be calling on Bethan for future fleet vehicles.

23. Februar 2024
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Antwort von Westwoodmotorgroup

What a fantastic review, thanks so much for heaping such lovely praise on our Bethan, I'll be sure to pass it on. - Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Great service from start to end

Yolanda was extremely helpful getting our new vans organised for collection.
Excellent customer service from start to finish, would highly recommend Yolanda and the team at Westwood

1. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Westwoodmotorgroup

Once again, thanks so much Nicole for your kind reviews. - Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Truely 5 stars

What amazing service from the initial enquiry right through to the collection of the new vans. Not only where the staff knowledgeable and friendly the cost was unbeatable. I would have no hesitation in recommending this firm to any business.

13. Februar 2024
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Antwort von Westwoodmotorgroup

What a great review to finish off our week, thanks so much Craig! - Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Incredible service (especially Jason!)

I rented a van to move house over two days, my partner ended up unwell which delayed us moving, Jason from Westwood was incredible. He arranged us having the van for a few hours on other dates and allowed for me dropping it off on two occasions the morning after. I have used them previously and both time they have been really friendly, affordable and just genuinely nice people. Thanks so much to Jason and everyone else at Westwood for your amazing service. 100% recommended!

1. Februar 2024
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Antwort von Westwoodmotorgroup

Sorry to hear about your troubles, but glad that our Jason was able to help you out. I do hope your move went smoothly and that your partner is feeling better. Thanks so much for all the reviews! - Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Bying a Transit Tipper

Bethan Hurst was easy to talk to, and nothing was a problem to her.

She also delivered the vehicle to Manchester for us.

31. Jänner 2024
Bewertung ohne vorherige Einladung
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Antwort von Westwoodmotorgroup

Thanks so much John for taking the trouble to lets us know how well our Bethan's looked after you, it's always my absolute pleasure to pass on such praise. I hope your new tipper serves you well - Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Returning customer to Westwood Wigan

Returning customer to Westwood Wigan branch to hire a 3.5t to help my friend move house just days before Christmas. Andy Casson arranged everything and was a delight to deal with and explained everything and showed me round the vehicle with a smile (even though it was pouring with rain). Would highly recommend this company in the future. Thank you !

20. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Westwoodmotorgroup

Once again thanks so much for your kind words. I look forward to welcoming you back next time. - Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Jack was a massive help in getting what…

Jack was a massive help in getting what I need! Would recommend thanks Jack!

25. Jänner 2024
Bewertung ohne vorherige Einladung
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Antwort von Westwoodmotorgroup

I'm delighted young Jack was able to help you out today and hope you're enjoying your new van. Thanks for your kind review. - Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Used them twice in the space of around…

Used them twice in the space of around 2 weeks, rented a small van and also the Luton van for a house move, both in great condition and very clean. Very friendly and quick when picking up and dropping off. £200 deposit which is fair enough, goes straight back in your bank as long as you look after the vehicle.

Thank you 👍

29. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Westwoodmotorgroup

I'm so glad we were able to look after you and that your move went so smoothly. Thanks very much for your kind review. - Chris Melling (Managing Director)

Bewertet mit 1 von 5 Sternen

DON’T RECOMMEND, GO ELSEWHERE!

Ordered a monthly rental car via Yolanda at WMG. As I was traveling from Newcastle (3 hours on the train) it was imperative that everything was sorted and approved prior to me arriving. On arrival Yolanda wasn’t available and was passed to Andy Casson. On arrival they told me they didn’t have my personal details so asked me to fill a form in. Andy then took that upstairs and came back down 10 minutes later to say they conducted a search on my personal credit profile (which was never explained nor did I consent) and that I failed. Baring in mind this rental was for my business. I also explained that my personal credit isn’t the best as I have a lot of exposure that I guarantee for my business. Anyways they rejected my application on the basis of the unauthorised credit search. I have since initiated legal proceedings which they aren’t responding to. I don’t recommend doing business with this company and would research their competitors.

UPDATE TO CHRIS MELLINGS RESPONSE:

Dear Mr Melling, I have never sent an email to Andrew and only to Yolanda so your staff are deceiving the situation. Also I authorised credit searches on the business, not me personally. I have never authorised any personal credit checks hence the legal action. The legal action also covers my costs of travel and damages. You have my email, let’s talk so we can settle this. However your reply is a lie and you know it.

19. Jänner 2024
Bewertung ohne vorherige Einladung
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Antwort von Westwoodmotorgroup

Thanks for your feedback Jack, however, while I understand your frustration, having travelled all that way, as you’d surely appreciate and as was explained, there are checks and balances which need to be adhered to in order for our underwriters and auditors to authorise the release of an asset worth tens of thousands of Pounds.

Some of these checks can be carried out in advance, but other aspects must be done in person, especially as a new hirer. This is in order to ascertain that the hirer is who they appear to be as well as other criteria and we regret that the documents you supplied were insufficient to allow us to release a vehicle to you.

The ’form’ you filled in was the rental agreement proposal which explained much of the process as well as the respective obligations of the hirer and hiree.

To your point re the credit check; I would draw your attention to the email you sent to Andrew in which you specifically authorised the credit checks. The credit checks themselves are merely ’soft searches’ which are used as background checks only and will not show on your credit report.

I am unaware of any proposed legal action and in any case, I'm at a loss to understand on what basis any action at all could be taken against us. - Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Would like to thank again for a very…

Would like to thank again for a very friendly and efficient service provided! 100% trustworthy professionals work there. Can easily sort out initial phase of the purchase through the phone and your vehicle will be ready for you to collect within the day. Must admit, I was sceptical at first, so decided to sort out ''initial phase'' same day, eye to eye. Would have saved myself a great deal of time and fuel if I would have followed the advice of sorting everything through the phone. Anyways, nothing was too much trouble. Very happy with the purchased vehicle. Thank you!

11. Jänner 2024
Bewertung ohne vorherige Einladung
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Antwort von Westwoodmotorgroup

I'm delighted it all worked out in the end and that you're pleased with both your new van and our service. Thanks so much for taking the trouble to leave us a review - Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Outstanding service

Andrew greeted us upon reception our booking us made for the following day but that wasnt a problem. Andrew corrected our booking within minutes we signed paperwork and doing walk around of the van and we was off. On return again Andrew greeted us another walk around the van and we was off. Overall quick efficient. Oustanding service and 100% recommend. Only place i ever go when in need of a van

15. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Westwoodmotorgroup

That's so good to hear, I'm delighted Andy looked after you so well and that you were pleased with the service. Thanks for your kind review. - Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service and very friendly team :)
I will definitely recommend it to my friends.
Thank you Andrew (Wigan branch)

15. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Westwoodmotorgroup

I'm so glad you had a great experience and thanks so much for your endorsement. - Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Fantastic service

21. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Westwoodmotorgroup

I'm so glad you think so, thanks for your kind review - Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Very Helpful Efficient Company

As part of my job I deal with numerous companies to keep my business running smoothly. I can honestly say Westwood are the most efficient, helpful company I deal with. The service they give is second to none, They are friendly, and nothing is too much trouble. I can't recommend Westwood enough. Their turn around time for requests and queries is super fast, Highly recommend!!

13. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Westwoodmotorgroup

I couldn't hope for a more comprehensive and glowing endorsement than that. Thanks so much Darren for those kind words. - Chris Melling (Managing Director)

Bewertet mit 5 von 5 Sternen

Bloody grand bloke cracking to deal…

Bloody grand bloke cracking to deal with could not ask for more thanks...

11. Dezember 2023
Bewertung ohne vorherige Einladung
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Antwort von Westwoodmotorgroup

Praise doesn't come much higher than that! Thanks so much Andy! - Chris Melling (Managing Director)

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