Wooden Street Bewertungen 

please make your delivery of goods effecient presently it is very very bad

We have ordered a Diwan, two Lounge Chairs and One Coffee table from Wooden Street in Sarath city mall in Hyderabad. The experience is the worst, we were confirmed that delivery will be made on November 1st week. We have been receiving repeated IVR calls for delivery and when we called them, we were told that the delivery will be delayed by approx a month. I WILL NEVER RECOMMEND THIS TO ANYONE AND HIGHLY ADVICE FOR EVERYONE TO NEVER BUY FROM WOODEN STREET.

Worst experience with Wooden Street! We received a defective TV unit, and their service is extremely poor. Despite informing them about the defective product and clearly stating that we had already paid the delivery charges, the delivery team still caused unnecessary trouble. No proper support, no accountability! Very disappointing experience. I would not recommend Wooden Street.

Extremely Disappointing Experience with Wooden Street – Poor Product Quality and Pathetic After-Sales Service

I have had a very disappointing experience with Wooden Street, both in terms of product quality and after-sales service. The sofa I purchased has poor-quality foam, and despite repeated follow-ups, the company has refused to replace it.

The biggest concern is their approach to customer complaints. Whenever an issue is reported, the service team appears more interested in closing the complaint quickly rather than properly investigating the root cause and providing a satisfactory resolution.

The response time is extremely poor, with the service team taking anywhere from 15 days to a month to respond. Even after such long delays, there is no urgency or genuine effort to resolve the issue. Requests to expedite the process are simply ignored, leaving the customer frustrated and dissatisfied.

A company should stand behind the quality of its products and take responsibility when customers face genuine issues. Unfortunately, my experience with Wooden Street has been the complete opposite. The lack of accountability, delayed responses, and refusal to address the product quality issue are simply unacceptable.

My strong recommendation to prospective buyers: Please think twice before purchasing any product from Wooden Street. Based on my personal experience, I would strongly advise against buying from this company, as both product quality and after-sales service have been extremely disappointing.

Extremely Disappointing Product Quality and Customer Service

I purchased an Adolph Sheesham Wood Queen Size Bed from WoodenStreet in July 2026 (Order ID: 1184368), and within less than three months, the centre leg of the bed has fallen off. This raises serious concerns about the product's quality and durability.

What makes the experience even worse is the customer service. After reporting the issue, I was informed that a carpenter would visit within 5–7 days to rectify it. Expecting a customer to wait up to a week to repair a bed that is barely three months old is ridiculous. The bed is unusable in the meantime, and apparently, WoodenStreet expects customers to simply manage without it.

To make matters worse, I sent two follow-up emails raising my concerns and requesting an urgent resolution, but I have received no response whatsoever. There has been no acknowledgement, no urgency, and no accountability.

A newly purchased bed should not develop such issues within a few months, and when it does, the least a customer should expect is prompt service and responsive customer support. Unfortunately, WoodenStreet has failed on both counts.

Based on my experience, the product quality, after-sales service, and customer communication have all been extremely disappointing. I would strongly advise prospective buyers to think carefully before purchasing from WoodenStreet, as the real test of a company is not just selling a product but standing behind it when something goes wrong.

Their customer support is horrible.
They delivered a sofa that has a defect and I’ve been following up with them since the last one month to have someone come and correct it or replace it.
It is yet to be done.

Pathetic service. I placed an order for a bed, mattress, side tables, pillows, bedsheets etc on 19th of July and was promised a delivery date on or before 15th August. Writing this review on 30th of August and I don't have any status update on the delivery of the items. They took a month to deliver side tables and mattress. The side tables are of no use without the bed. Now I want to cancel the order and want a refund which they're refusing. Imagine taking money in advance and sitting on it. Consumer court is the only way left for me now. DON'T BELIEVE IN THEIR PROMISES.

Edit- After 50 days they called and informed me that the bedsheet and pillow covers are not in stock. They cancelled the order and have not refunded the amount till the time of writing this review on 1st October.

**🚨 DO NOT WASTE YOUR HARD-EARNED MONEY ON WOODENSTREET — ABSOLUTELY PATHETIC EXPERIENCE 🚨**

**THIS IS BY FAR ONE OF THE WORST FURNITURE-BUYING EXPERIENCES I HAVE EVER HAD.**

We ordered multiple products from WoodenStreet, including a **bed, mattress (gadi) and pillows**, and honestly, I have no idea how a company can deliver products of such **terrible, pathetic and unacceptable quality** while charging customers this much money.

The **bed is absolutely pathetic.** The material feels extremely cheap and low-grade. It bends easily, has poor firmness and stability, and starts making **loud, irritating noises whenever someone sits or even moves on it.** This does not feel like a properly manufactured, durable piece of furniture.

The mattress and pillows are **equally disappointing.** The quality is nowhere near what we expected. The materials feel cheap, inferior and completely unjustified for the price being charged.

And then comes the **delivery and customer service disaster.**

We placed this order **almost THREE MONTHS AGO**, and STILL some products have not been delivered.

I have personally followed up with customer service approximately **32–40 TIMES.** Yes — **THIRTY-TWO TO FORTY TIMES.** Imagine having to repeatedly chase a company after already paying them.

And here is the part that makes this experience absolutely ridiculous:

**I HAVE PAID AROUND ₹32,000 IN ADVANCE.**

So after taking approximately **₹32,000 of my hard-earned money upfront**, this is the kind of service and product quality I am getting?

**THEN WHAT THE HELL IS THIS?**

What exactly are customers paying for?

Taking the customer's money in advance and then making them **beg, call, follow up and repeatedly chase the company for months** is absolutely unacceptable.

At this point, the products we received **don't even feel worth a penny**, let alone the **₹30,000+ that I have paid for them.**

I genuinely feel like I have **thrown my hard-earned money down the drain.**

**WOODENSTREET — THIS IS NOT HOW CUSTOMERS SHOULD BE TREATED.**

If I had known that this would be the quality, delivery experience and customer support, **I would NEVER have placed this order.**

Honestly, I would rather get furniture made by a **reliable local carpenter**, personally select the materials, inspect the workmanship and actually know what I am paying for than go through this nightmare again.

### ⚠️ PLEASE THINK TWICE BEFORE BUYING FROM WOODENSTREET.

**DO NOT INVEST YOUR HARD-EARNED MONEY WITHOUT CAREFULLY CHECKING EVERYTHING.**

My personal experience has been:

❌ **Extremely poor product quality**
❌ **Cheap-feeling materials**
❌ **Unstable and noisy bed**
❌ **Terrible mattress and pillow quality**
❌ **Almost 3 MONTHS of waiting**
❌ **32–40 customer-service follow-ups**
❌ **Around ₹32,000 paid in advance**
❌ **Still waiting for pending products**
❌ **No satisfactory resolution**

**₹32,000 paid. Months wasted. Endless calls. Extremely disappointing products.**

This entire experience has been **frustrating, exhausting and completely unacceptable.**

**PLEASE DO NOT MAKE THE SAME MISTAKE I DID.**

I **DO NOT RECOMMEND WOODENSTREET** based on my experience.

**SAVE YOUR MONEY. SAVE YOUR TIME. SAVE YOUR ENERGY.**

**WOODENSTREET — NEVER AGAIN.**

**Extremely Disappointing Experience – Poor Quality, Delayed Delivery & Pathetic Service**

My experience with WoodenStreet has been extremely disappointing and frustrating. We ordered multiple products from them, including a bed, mattress (gadi), and pillows, and unfortunately, the quality of almost everything we received/ordered has been extremely poor.

The **bed quality is pathetic**. The material feels very low-grade, the bed does not provide the firmness or stability you would expect, and it starts making loud noises whenever someone sits or moves on it. The material bends very easily and does not feel durable or reliable at all. For the price paid, the quality is nowhere close to what we expected.

The **mattress and pillows are also extremely disappointing**. The quality of the material used feels very cheap and inferior. Overall, the products do not give the impression of being good-quality furniture.

What is even more frustrating is their **delivery and customer service**. We placed the order almost **three months ago**, and they still have not delivered all the products. We have contacted customer service approximately **32–40 times**, repeatedly following up regarding the pending items, but there has been no satisfactory resolution. The amount is taken **in advance**, yet there is no sense of urgency or responsibility when it comes to delivering the products.

If you are taking the **entire payment upfront**, customers should at least receive the products within the promised timeline and get proper support when there is a delay. Unfortunately, that has not been our experience.

This has been a complete waste of time, money, and energy. **I genuinely regret purchasing furniture from WoodenStreet.** Based on my personal experience, I would strongly advise customers to carefully reconsider before placing an order. You may be better off getting furniture made by a reliable local carpenter, where you can personally choose the materials and monitor the quality.

**Very poor product quality. Extremely delayed delivery. Extremely frustrating customer service. Advance payment taken without timely delivery. Overall, a deeply disappointing experience.**

I would not recommend WoodenStreet based on my experience.

I purchased a Wooden Street study chair for my daughter, who weighs less than 40 kg. Despite its much higher stated weight capacity and 36-month warranty, the chair broke within just 15 months of normal use, causing her to fall and get hurt.
Wooden Street rejected my complaint as “rough usage,” even after receiving photographs. In my view, the pictures clearly indicate a quality or structural defect. The chair was sold as Sheesham wood, but its durability has proved worse than MDF furniture I have used.
Based on my experience, their quality and warranty promises cannot be relied upon. I would not recommend buying their products; it was a waste of money. Please review the photographs to see the quality of material is of3rd grade and also warranty of 36 months which is useless.

Pathetic customer support service.
Damaged product delivered and we have been chasing them since then. Calling on everyday basis.
They are frauds, nothing else. Please do not trust Wooden street and buy from them. You will regret buying decision otherwise.

Very poor customer service by Wooden Street. I purchased a sofa-bed from them. During warranty period, when there was a defect in the sofa, they refused to entertain the warranty saying that the address had shifted and so the warranty was void !!! This was never mentioned by them when purchasing the product. I asked them to take Service Charge and atleast repair the product. They said they have no such procedure!!!! So they would neither honour the warranty nor repair the product even on payment basis !!!! They gave me the contact number of their third party service provider named Deepak who stopped responding to my calls after the first call !!!!
For information- my product has not been attended-to till date despite multiple calls to their Customer Care and also to the Store from where I bought the product. My strong recommendation- Please AVOID Wooden Street products- they are highly overpriced, poor quality and zero after sales service !!!

Ordered two items on September 04, 2026 at their experience store. One was supposed to arrive in 2 days, another in a week. Neither came on time, and as on 13th September, still waiting for both. On top of that, kept receiving automated voice bot call from them asking to choose delivery "press 1 for delivery tomorrow, press 2 for delivery day after tomorrow". We always chose "tomorrow", and cancelled plans to stay home and recive the shipment, but nothing came. They have done this 5 times already. Very dishonest business.

Writing this review after 8 months usage of a bed purchased in Aug2025, installation completed in Oct-Nov2025.
Warranty mentioned is of 36months. The bed is at the same place since installation and is under less usage and there is one 5 inch thick mattress on it. The bed has hydraulics to support lift and closure.
Last month Aug2026, while lifting the bed top, the hydraulic arm just broke. However the other hydraulic arm is still working, so in short the bed is surviving on one hydraulic tube now. I raised the complaint for warranty but the warranty was denied stating user handling. No one visited my home to check the bed but just to do away with servicing the warranty the claim is denied.
Uploading the pics on how the hydraulic arm just broke near the bolted location.
Bed is good, finish is good, but the moving parts may not be serviced under warranty. So please take care while buying beds with hydraulic.
Customer take: Customer pays more to brands because they get service/warranty in return. If the servive/claims itself are denied then the brand is nothing but another glorified local vendor selling in multiple locations.

One of the worst purchases it’s been 20 days since product is not been delivered to me, past 5 days it’s in near delivery hub but still not deliver every-time I call customer care they tell me it will be delivered Tomorrow, so yesterday also they told me it will be deliver tomorrow now again they are saying same horrible delivery

The legs of raavi mango wood bench broke within just two weeks of use. The bench is extremely lightweight and does not seem durable. Despite contacting customer care multiple times, I have still not received any proper resolution. I am very disappointed with the product quality and the lack of customer support.

The product quality is very bad as they are not curing the wood during production leading to swelling. The doors and drawers get jammed as a result. In spite of multiple complaints, no resolution is offered by the customer service.

Worst service after sale. I purchased a bedside table from their store , first they deliver it after 25 days as said it's not available and then assigned a carpenter for installation but no one came for installation.
And once they will sale their products they will not take followup that product has reached or not , it's installed or not.
So will not suggest to buy their shop

Don’t buy ever from woodenstreet. Pathetic service! My Order was delivered on 28 Aug, and I was told installation would be completed within 24 hours. It’s now still pending, with no one showing up.

The sofa-bed is standing unsecured against the wall, creating a serious safety risk. This delay is unacceptable. And Custom Service guy Lavish is saying to manage threat as you will get installation in 2 days after today.. what a pathetic service and customer service says manage it we will take another two days, if this is happening in NCR then think about tier2 what they would do there, better go for urban ladder.

Don't buy at @wooden_street - Within purchase of two months the king size adolph shesham wood bed broken and support team said usage issue. No warranty applies.
I have paid 2000 rupees for repair and for that they fixed with Fevi quick and wood powder.