Wuzutech Bewertungen 

Wuzutech is a scam. Fake orders, can’t contact them, fake credit card posted, but had my name, address, and phone number. Also posted fake deliver and transit information. Beware!

This is a scam ,this company should be shut down. The product is not compatible with5g internet almost all reviews are 1 star with neg comments the BBBgives this company a F. Bullshit scam artists,

Too bad I had to give one star. The company said my product was mailed ten days ago and supplied me with “tracking information” I have to pay for to receive. They don’t respond to emails.

Ditto from the gentleman in the previous review!

I ordered bird feeders on 16 Dec 2025 for Christmas and received a notification on 20 Dec from USPS that the label was created and I would be notified when they receive the package. It is now 23 Dec and there has been no further activity. I even paid for expedited delivery. Unfortunately I was never able to get ahold of customer service by phone only an email response responding it’s not their fault it was in the hands of USPS. Why on earth would you ship by USPS when I paid for expedited delivery ? I do not have confidence that I will receive the order by Christmas. Very lousy customer service. I will be refusing this package and contacting my credit card company to cancel the charge. DO NOT ORDER FROM THIS COMPANY!!! I wish I had found these reviews before I placed the order.

I ordered 2 bird feeders on 14 Dec 2025 for Christmas and received a notification on 20 Dec from USPS that the label was created and I would be notified when they receive the package. It is now 23 Dec and there has been no further activity. I finally got ahold of customer support and they told me there was a problem at the warehouse and I will not receive the order by Christmas. Very lousy customer service. I will be refusing this package and contacting my credit card company to cancel the charge. DO NOT ORDER FROM THIS COMPANY!!! I wish I had found these reviews before I placed the order.

Horrible company. I looked for “25 best bird feeders” on Google for Christmas gift. It brought me to the number one feeder, which was the direct site to Happy Birdy wuzutech.

Navigation of the site was very suspicious and there was very minimal information on how to contact customer service. When I was finally able to reach someone, they assured me that my product would be shipped in a timely manner.(even though I had ordered it 2 wks prior). They then followed up with an email with a tracking link which did not work.

I tried a follow up phone call and then was unable to reach someone until I tried multiple times and had to wait for at least 15 minutes. I ended up disputing the charge with my credit card. The birdfeeders ultimately came but then when I tried to get a return label to send them back, they told me they couldn’t provide me with one. They did give me a return address which was different from the address listed online

I therefore had to pay $13 to ship the product back. I don’t even know if I will get my money back with the company, but at least my credit card did reimburse me. Do not trust this company.

Placed an order on 12/11. Received an email stating that my order did not process correctly. Re-did the order. GOt two order confirmations with two different order numbers. Emailed support right away requesting cancelation of one order and referenced the orde rnumber. Was told the order was already processed and could not be canceled. Responded that my cancelation request was within one minute of the email be sent to me. Got an email that order # 1 was canceled. Then received numerous emails on the remaining order with the most recent on 12/16 stating that the feeder was almost in my hands. I inquired again by email on 12/17 and was told " due to a stock out issue for the holidays it would be another 10 days before it shipped. I had a screen shot that showed the item was in stock and by ordering it on 12/11 it would arrive before Christmas. I sent this email " The item was shown as stock when I placed the order. I received an email that said the bird house was almost in my hands. You tell me I will now not get it until after Christmas.
I feel mislead! Since the item has not shipped, nor is not in stock, I am requesting immediate cancelation and a refund of my purchase. These emails will serve as record of my cancelation request and be sent to my credit card company if needed to compell said refund. Please urgently confirm my cancelation request.
I got cancelation number 2 within minutes

This is a scam company. I ordered the Smart bird feeder because it was the top rated on some review sites (obviously those sites are probably connected to Wuzu as well). I received the bigger SD card fairly quickly but the feeder didn't show up. I checked tracking for the feeder and USPS has label created waiting for item. I tried contacting Wuzu through email which their site said was the best method and never heard anything back aft 24 hours or 48 hours. Tried sending an SMS text and no response. I finally got through by telephone after being on hold for 30 minutes. The person I spoke was hard to understand but he assured me the tracking would be updated in a couple of days and I would receive the feeder before Christmas. I don't believe them and think I'm going to contact my financial company and have them cancel and refund my money.

0 Stars for the this fake a** company. Purchase a happy birdy feeder from Happybirdy.co that upon researching before making a purchase showed positive reviews . I have now learned WUZUtech who disguised themselves under a different business name was the people who charged my card and said my product was delivered when in fact they never delivered anything. I’ve called customer service numerous times only for no one to ever answer or return phone calls.

So far I cannot say anything about the quality of the product as it has not been delivered in the time allotted. When I was searching for bird feeders I was excited to see all the cool options this one had and I ordered due to it being on sale. However when I finally got a hold of customer service they told me the reason I had not received a tracking number is because they were out of stock mean they never should have been listed and the sale never should have been made until the units were back in stock. That is a very shady way of doing business and now I don’t know if it will arrive by the holidays, it is a complete waste of the buyers time and money for them to have products for sale that they don’t even have in stock. Hopefully it comes soon and it would be nice if customer service could compensate for some of the cost but I doubt it. Read reviews before you buy.

I purchased towels on a "Buy 3 get 4 free deal". The listing said it was $12.85 each, leading me to believe the deal was roughly $42 for 7 towels. Instead, they charged me $13 for 7 towels, $90 total. The advertisement seems to be intentionally misleading. I contacted support and haven't gotten a response. We'll see what happens.

EDIT: After quite a bit of back and forth with their Support, they offered a small refund. I'll bump them up one star for helping address the issue. They didn't acknowledge an issue with the method of advertising. Still won't return.

I purchased a smart ring from them and it doesn’t even have compatibility with IOS/iPhone!! I contacted the company many times and they won’t reply, however I keep getting marketing emails from them. Super annoying!

Would give zero stars if I could. I can not comment on the product as it was shipped to an incorrect address. I contacted the company and said they could do nothing to help.

We ordered the No Bark Ultra Dog Trainer which was a complete rip off. It didn’t work at all. Please do not waste $40 on this.

The product, a Wuzutech Robovac X simply goes in circles. It cleans one spot very effectively. Getting it was a series of total screwups and initially got a box of 10 Milwaukee Grinders. Getting that sent back and getting lined up with the correct product took a while. Not even sure they wanted to make it right or cared if I got the vacuum I ordered.

Please do not use this company. They are scammers. I purchased the scratch remover. Once the purchase was complete, I kept receiving more offers. I answered, "No"! There were so many offers. Unfortunately, I mistakenly answered yes to insurance! Why would they offer insurance on a scratch removal cloth? It was $9.95. I immediately made multiple attempts to contact them to no avail. They keep sending emails that they are "reviewing my email." I called and was on hold for 20 minutes. No one ever came. THIS IS A SCAM! BEWARE!

Bought smart ring and was fine for a few weeks. It stopped working and wouldn’t charge, so emailed customer service. They said no problem as I’d paid extra for insurance. Did not replace it. So I emailed again. No reply. I’ve emailed 5 or 6 times and they ignore me. Waste of money and waste of time paying for insurance! So I asked for a refund …. and guess what …. No reply!!!
Do not buy! Poor product and poor customer service. Absolute rubbish!!!

I have just purchased a Herz P1 ring and I have to say I'm really pleased with the ring and the level of customer service.
Jess, who dealt with my order has been really helpful in sorting out queries I raised about how it worked and for sorting out very quickly my problem with ordering the wrong colour for my wife.
Before I could organise an exchange, after hearing my problem, Jess put into motion the replacement without waiting for me to return the original ring. This saved a lot of time as the ring was a gift.
She has answered all my emails promptly and the ring arrived within seven days.
The ring seems to be operating as it should.
Despite what other people are saying here on Trust Pilot, Herz seems to be a decent company with a good product at an affordable price and excellent customer service.
That is why I have given them five stars.

Would rate this lower if I could. This stopped working after 3 days and based on other reviews, I fear this is a lost investment

Loved my smart ring for the 3 weeks it worked.
After several emails back and forth the company agreed to replace it. That was 6 weeks ago and my last several emails have not been replied to.
SCAM. Don't waste your money like I did