Alex Cooper was very patient, while I was dithering about which colour Kia Picanto to have. He was really helpful and can sort personalised number plate for me. Good that all was sorted in the one vis... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We had a really good feeling straight away from Kia Crewe. Josh was not in the least pushy but was patient and informative and appreciated we had never considered Kia before. He also knew we were look... Mehr ansehen
Unternehmen hat geantwortet
I purchased a Kia Sorento from Acorn Group today, I was very well looked after by Holly Quigley, nothing was too much trouble and she went through all the important elements of the purchase and was ve... Mehr ansehen
Unternehmen hat geantwortet
We were asked if we would like to look at possibly exchanging our car whilst the current one was being serviced. The service, as usual was carried out promptly and the staff were friendly and helpfu... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
Kontaktinformationen
Marshfield Bank, CW2 8UY, Crewe, UK, Vereinigtes Königreich
- 01270507490
4,8
Hervorragend
541 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Just ordered replacement vehicle for Oct delivery. Alex was excellent and usual. Thank you for his patience and knowledge
Alex was excellent as usual.
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group - Acorn Kia Crewe
Thank you, Andrew, for your wonderful feedback. We're delighted to hear that Alex provided you with the excellent service we strive for. Our friendly staff is committed to creating a pressure-free environment, ensuring a smooth and enjoyable experience for all our customers. Your satisfaction is our priority, and we truly appreciate your trust in us. Should you have any questions or need assistance, we're here to support you throughout your ownership journey. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Great service with a smile the same as…
Great service with a smile the same as always in the last four years
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group - Acorn Kia Crewe
Thank you, Max, for your wonderful feedback. We're thrilled to hear that you've consistently enjoyed our service over the past four years. Our friendly staff are dedicated to providing a reliable and pressure-free experience, and your satisfaction is our top priority. We appreciate your trust in us and look forward to supporting you throughout your ownership journey. If there's anything more we can do for you, please don't hesitate to reach out. Have a great day.
I can’t recommend Acorn Group Kia in…
I can’t recommend Acorn Group Kia in Crewe highly enough.
From the moment I walked through the door, everyone was welcoming, friendly and genuinely helpful. After visiting several other, more local Kia dealerships, the difference in customer service was immediately obvious.
A huge thank you to Alex Cooper, who helped me purchase my new car. He was incredibly knowledgeable, approachable and patient throughout the whole process. I had a lot of questions, but nothing ever felt like too much trouble. He answered everything thoroughly and honestly, and I never felt under any pressure to make a decision. It was such a relaxed, enjoyable experience.
At some of the other dealerships I’d visited, I didn’t always feel like I was being taken seriously. At Crewe, it was the complete opposite – you’re looked after from the moment you arrive, and the whole team makes you feel valued.
I also arrived quite late in the day, close to closing time, but despite that, everyone still went out of their way to help as much as they could. I never once felt rushed.
The level of service has been so good that I’m more than happy to drive a little further for future servicing because I know my car will be in good hands.
Thank you again to Alex and the whole team for making what can often be a stressful experience such an enjoyable one. I wouldn’t hesitate to recommend Acorn Group Kia Crewe to anyone looking for fantastic customer service. 👍🏼
12. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group - Acorn Kia Crewe
Thank you so much for your wonderful feedback, Claire. We are delighted to hear about your positive experience with Alex and our friendly team at Acorn Group Kia in Crewe. Our commitment to providing excellent customer service in a pressure-free environment is fundamental to our approach, and it's fantastic to know you felt valued and supported throughout your car-buying journey. We truly appreciate your trust in us and are thrilled that you plan to return for future servicing. Thank you for recommending us to others, and we look forward to assisting you again soon! Enjoy your new car.
Brilliant came into the show room…
Brilliant came into the show room speaking to Josh had a good talk and walked out with a new motor car ordered
1. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group - Acorn Kia Crewe
Thank you, Michael, for your brilliant review. We're delighted to hear that you had a positive experience with Josh and left with a new motor car. Our friendly staff is dedicated to providing excellent customer service in a pressure-free environment, and it's fantastic to know we met your expectations. We truly value your trust and are committed to supporting you throughout your ownership journey with our reliable aftercare. If you have any questions or need assistance, please feel free to reach out.We look forward to your next visit with us to collect your new car. Take care and have a great day.
Acorn car purchase
VERY POLITE/ HELPFULL/KNOWLEDGEABLE/
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group - Acorn Kia Crewe
Thank you, Earl, for your fantastic feedback. We are thrilled to hear that you found our staff to be polite, helpful and knowledgeable. Our team is committed to providing excellent customer service in a pressure-free environment, ensuring a smooth and transparent car-buying experience. Your satisfaction is our top priority, and we truly appreciate your recognition of our dedication to quality and aftercare. If you need any further assistance, please feel free to reach out. We look forward to your next visit with us to collect your new car. Take care and have a great day.
Antwort von Acorn Motor Group - Acorn Kia Crewe
Thank you, Jeffrey, for your fantastic feedback. We're delighted to hear that our friendly and knowledgeable staff made your experience enjoyable. Our commitment to providing excellent customer service in a pressure-free environment ensures a smooth and transparent car-buying journey. Your satisfaction is our top priority, and we truly appreciate your trust in us. If you ever need assistance, please reach out. We're here to support you throughout your ownership journey with reliable aftercare. We're looking forward to your next visit to collect your new car. Take care and have a great day.
Great service
Great service, knowledgeable staff who take care of you! Would definitely recommend
27. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group - Acorn Kia Crewe
Thank you, Laura, for your wonderful feedback. We're thrilled to hear that you had a great experience with our knowledgeable and friendly staff. Our team is dedicated to providing excellent customer service in a pressure-free environment, and it's rewarding to know we met your expectations. Your recommendation means a lot to us, and we look forward to supporting you throughout your ownership journey. If you need anything else, please don't hesitate to reach out. We're here to help. Take care and have a great day.
I went to inquire about a new Kia car…
I went to inquire about a new Kia car with my family. As soon as we entered the showroom, all the agents pretended to be busy and offered no assistance. After some time, we were attended to by an agent who didn't even offer us water, despite it being 33 degrees outside. He seemed uninterested in answering our questions and even suggested that we visit the MG garage instead, claiming they have better cars. Due to this experience, I will not be buying from Kia anymore; you have lost a customer.
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group - Acorn Kia Crewe
Dear Rishi, thank you for sharing your experience with us. We sincerely apologise for the lack of attention and support you received during your visit. Our aim is to create a pressure-free environment with friendly staff who are dedicated to providing excellent customer service. Your feedback is invaluable, and we will address this issue with our team to ensure it does not happen again. We are committed to regaining your trust and delivering the quality service you deserve in the future. If you have any further concerns, please feel free to reach out directly to customercare@acorn-group.co.uk. Thank you and we look forward to hearing from you.
The service was excellent and the staff…
The service was excellent and the staff very friendly and knowledgeable.
The right balance was struck between giving information but not overpowering.
First class
19. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group - Acorn Kia Crewe
Thank you, Stuart, for your wonderful feedback. We're thrilled to hear that you experienced professional service from our friendly staff. Our team is dedicated to providing a pressure-free sales environment and ensuring a smooth, transparent car-buying experience. Your trust is invaluable to us, and we are committed to offering reliable support throughout your ownership journey. Your satisfaction is our top priority, and we truly appreciate your recognition of our efforts. If you need any further assistance, please don't hesitate to reach out anytime. We're looking forward to your next visit with us. Take care and have a great day.
Acorn Kia Crewe fab experience
Just bought a car from Acorn Kia in Crewe. Delt with a really nice man called Elliot. He was brilliant. He didn't push to sell me stuff I didn't want and didn't add on load of extras then give me a total like a previous Kia garage did. He was really helpful and answered all my questions even if they sounded stupid. And to top it off he organised delivery of my car on the day I wanted. So grateful love the car. Great dealer great guy. Thanks
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group - Acorn Kia Crewe
Thank you, Julie, for your fantastic feedback. We're delighted to hear about your positive experience with Elliot. Our team is committed to providing reliable and trustworthy service, and it's wonderful to know that Elliot's professionalism and our friendly staff made a difference for you. We strive to create a pressure-free environment and ensure customer satisfaction at every step. If you have any questions or need assistance in the future, please feel free to reach out. We're here to support you throughout your ownership journey. Take care and enjoy your new car. Happy driving. Have a great day.
Old-school professional trusted dealership
Professional, friendly sales service from everyone. Car, prices, options, support and service all explained really well - deal offered was great, simple and products are superb
20. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group - Acorn Kia Crewe
Thank you, for your fantastic review. We're delighted to hear that we provided you with helpful and pressure-free service during your visit. Our friendly staff are committed to delivering a smooth and transparent car-buying experience, and it's wonderful to know we met your expectations. We look forward to supporting you throughout your ownership journey with our strong commitment to aftercare. If you need anything else, please don't hesitate to contact. Take care and have a great day.
Bought a Car remotely last year and amazing customer support over a year later !
I bought my Kia electric car remotely from Kia Crewe last year, and from the very start the experience felt personal, reassuring, and genuinely enjoyable. I was sent helpful videos and photos before buying, arranging delivery was straightforward, and the whole process was smooth and stress-free. Since then, the car has been fantastic, and I have truly loved owning it.
When I recently tried to book it in for a service through the official Kia website at Kia Bell Northants, my local dealer, I was disappointed and frustrated to be told they could not find my prepaid service plan, even though the booking confirmation clearly showed that it was covered and free.
After several attempts to sort it out and feeling like I was getting nowhere, I contacted Kia Crewe for help. I then spoke to Molly Hambrook. She was incredibly helpful, quickly sending over the previous service records, confirming that the car had been serviced at the correct intervals, and reassuring me that the prepaid service plan was valid and should have been visible to Kia Bells Northampton as well.
Thanks to her support, the issue was finally resolved and Kia Bells Northampton were able to locate the plan. Molly’s excellent customer service made a real difference, and I am genuinely grateful for the care and professionalism she showed throughout. Because of that experience, I would wholeheartedly recommend Kia Crewe to anyone considering buying a car, whether in person or remotely.
Special thanks also to Alex Cooper who facilated the original sale and helped with all the questions and arranging the car as well along with the finance side. A friendly helpful knowledgeable chap
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group - Acorn Kia Crewe
Thank you, Dave , for your fantastic review. We're delighted to hear that Molly and Alex provided you with a helpful and efficient service. Our friendly staff are committed to delivering a smooth experience, and it's wonderful to know we met your expectations. Reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation truly means a lot to us, If you need anything else, please don't hesitate to contact us. Take care and have a wonderful day.
Acorn Kia Crewe 💯
Chloe made my new Motobility purchase so easy and seamless. Would 100% recommend Acorn Kia Crewe to everyone.
13. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group - Acorn Kia Crewe
Thank you, Sarah, for your fantastic review. We're delighted to hear about your amazing experience with Chloe.. Our knowledgeable and friendly staff are dedicated to providing excellent customer service in a pressure-free environment, ensuring a smooth and transparent car-buying experience. It's wonderful to know that you found the process easy and stress-free. We truly appreciate your recommendation and are committed to supporting you throughout your ownership journey with our strong aftercare. Take care and enjoy your new car . Happy driving. Have a great day
My experience at Acorn Kia- Chloe was very supportive and open to…
Chloe was very supportive and open to questions. A test drive was arranged and was hassle free.
The team were very welcoming and friendly. It was a calm and relaxed atmosphere. I was able to progress with a car exchange, confident in the decisions I had made. Especially, when changing from a petrol hybrid to an electric vehicle.
8. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group - Acorn Kia Crewe
Hello Susan, Thank you, , for your wonderful review. We're thrilled to hear that you found Chloe and our team friendly and helpful, and that your experience was stress-free. Our commitment to quality and customer satisfaction is at the heart of what we do, and we appreciate your trust in us. If you have any further questions please don't hesitate to reach out. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Exceeding expectations
We had a clear view of what we wanted and came out with something more… so great experience
3. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group - Acorn Kia Crewe
Thank you, Richard, for your fantastic review. We are delighted to hear that your experience with our friendly team at Acorn Kia was so smooth and enjoyable. Our knowledgeable staff is always ready to provide reliable support and answer any questions you may have, ensuring a pressure-free sales environment. We take pride in our strong commitment to customer satisfaction and aftercare throughout your ownership journey. If you have any further questions, please don't hesitate to reach out to us. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Great experience with this garage
Great experience with this garage, very straightforward, no hard sell. Josh was excellent, organised a test drive then dealt with him throughout the purchase.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group - Acorn Kia Crewe
Thank you, Nigel, for your fantastic feedback. We're thrilled to hear that you enjoyed your visit to Acorn and appreciated our pressure-free sales environment. Our friendly and knowledgeable staff are dedicated to providing a smooth and transparent car-buying experience, ensuring you feel valued and supported in your decision-making. We take pride in our commitment to excellent customer service and aftercare, and we are here to assist you throughout your ownership journey. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to welcoming you back when you collect your car. Take care and have a great day.
Very friendly
Very friendly, informative & not pushy. Talked through options & very honest at managing expectations. Happy to show us colours, makes & models.
19. April 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group - Acorn Kia Crewe
Thank you, Sarah for your fantastic feedback! We're thrilled to hear that you enjoyed your visit to Acorn and appreciated our pressure-free sales environment. Our friendly and knowledgeable staff are dedicated to providing a smooth and transparent car-buying experience, ensuring you feel valued and supported in your decision-making. We take pride in our commitment to excellent customer service and aftercare, and we are here to assist you throughout your ownership journey. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to welcoming you back when you collect your car. Take care and have a wonderful day.
Excellent as always
Excellent as always. Made to feel as if you’re listened to and that your custom is important to all concerned as Acorn Crewe
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group - Acorn Kia Crewe
Thank you, Ian, for your fantastic review. We're delighted to hear that you found our staff friendly and welcoming, and we truly appreciate your feedback. We look forward to providing you with the same reliable service and quality support on your next visit. Hope you have a great day.
Another amazing visit
Another amazing visit. EML came on Lauren & Molly both fantastic ringing me with updates on the car. Engineer found the fault and fixed it within 24 hours. Thank you.
Customer Service at Acorn kia Crewe is excellent. I purchased the kia from this dealership and they have been brilliant.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group - Acorn Kia Crewe
Thank you, Tina, for your wonderful review. We're thrilled to hear that you found our garage to be reliable and our staff especially Lauren and Molly to be friendly and helpful. Our team are dedicated to providing excellent customer service and ensuring a smooth, pressure-free experience for all our customers. Your satisfaction is our top priority, and we appreciate your recognition of our commitment to quality and aftercare. If you need any assistance in the future, please don't hesitate to reach out. We're here to support you. Hope you have a great day.
Very knowledgeable very professional…
Very knowledgeable very professional and courteous a really nice easy transaction well done!
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group - Acorn Kia Crewe
Thank you David, , for your fantastic feedback. We're delighted to know you had an excellent experience with our friendly staff. Our team is committed to providing reliable and trustworthy customer service in a pressure-free environment. We take pride in ensuring a smooth and transparent car-buying experience and supporting you throughout your ownership journey. Your satisfaction is our priority, and we truly value your support. We look forward to assisting you again in the future. Enjoy your new car. Happy Driving. Have a fantastic day.
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