I have recently purchased a very nice vehicle form this Garage, from the minute I walked through the door to first have a look until I drove away with the Vehicle I have felt well looked after and... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Professional service from Acorn Kia Warrington. Many thanks to Dan & Sean. Dan Jackson in particular was really impressive. He had such a friendly approach, even when I mentioned my work lease scheme... Mehr ansehen
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My experience was great today as Dan Jackson told me everything i needed to know and also showed me around my new car. He showed me all the new gadgets in my car and asked if I had any questions after... Mehr ansehen
Unternehmen hat geantwortet
⭐⭐⭐⭐⭐ Fantastic service from start to finish! Absolutely brilliant experience with Kia! Mike was incredibly friendly, helpful and accommodating throughout the entire process. He made everything s... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
More than an Automotive group We are a trusted dealership network with a long history, providing all the advice and assistance you need if you’re looking for a new or used car. We are proud to be associated with the UK’s fastest-growing car marques, offering a great selection of models to view and drive from Kia, and MG including the New Kia Electric Range and New Electric Vans. We also represent the iconic Ford, Mitsubishi, Citroen & Suzuki brands as Approved Service & MOT Centres. Did you also know we have Leasing Hubs at Warrington, Macclesfield, Crewe, Burntwood, and St Helens, our Leasing Experts are always on hand for you if you would like to discuss any future Car or Van Leasing requirements, whether that is for a Business or Personal Lease we can look at all these for you. We also operate one of the Largest Kia Rental businesses in the country across all of our sites for all your Rental needs, be it business or personal. Why not contact us now and see how we can help with your motoring needs.
Kontaktinformationen
Cannock Road, Chase Terrace, WS7 1JS, Burntwood, Vereinigtes Königreich
- 01543685656
- customercare@acorn-group.co.uk
- www.acorn-group.co.uk
4,8
Hervorragend
4127 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Acorn is so Welcoming
Chloe at Acorn Crewe is so lovely, she certainly knows her stuff about the cars and finance. I wasn’t planning or due to change for car for another 18 months but within a few emails I found myself arranging to go and sign the paperwork!
No hard selling, she simply speaks the truth and knows what’s best for her customer.
14. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group
Thank you, Helen, for your fantastic feedback. I am delighted to hear that Chloe provided you with such knowledgeable and friendly service, making your experience enjoyable and stress-free. Our commitment to honesty and reliability ensures a pressure-free environment where you feel valued and supported throughout the entire car-buying journey. We take pride in going above and beyond for our customers, and it's wonderful to know that you felt this during your time with us. We truly appreciate your satisfaction and look forward to assisting you with any future needs. If you have any further questions, please don't hesitate to reach out. We're looking forward to your next visit with us to collect your new car. Take care and have a wonderful day.
Communication excellent from the date I…
Communication excellent from the date I booked my service to completion of planned service.
Customer service from kia employee excellent.
13. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group
Thank you, Helen, for your wonderful feedback. I'm thrilled to hear that you experienced excellent communication and customer service throughout your service appointment. Our friendly staff is dedicated to providing reliable and trustworthy support, ensuring a smooth and stress-free experience for all our customers. Your satisfaction is our priority, and we appreciate your recognition of our commitment to quality and aftercare. If you need anything else or have further questions, please don't hesitate to reach out. We look forward to assisting you again in the future. Take care and have a great day.
Alex Cooper was very patient
Alex Cooper was very patient, while I was dithering about which colour Kia Picanto to have. He was really helpful and can sort personalised number plate for me. Good that all was sorted in the one visit and I can pick the brand new car up in 3 days from completion of purchase.
13. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group
Thank you for your wonderful feedback. I'm thrilled to hear that Alex provided you with such helpful and patient service while you decided on the perfect colour for your Kia Picanto. It's fantastic that everything was sorted in just one visit, ensuring a smooth and stress-free experience. We take pride in our knowledgeable and friendly staff, and I'm glad you felt that during your time with us. We are committed to supporting you throughout your ownership journey and look forward to seeing you to pick up your new car. If you have any questions in the meantime, please don't hesitate to reach out. Take care and have a great day.
Very straightforward process
9. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group
Thank you, Ewen, for your fantastic feedback. I’m delighted to hear that our friendly staff made your experience so relaxed and enjoyable. We pride ourselves on providing excellent customer service in a pressure-free environment, ensuring that every customer feels valued and supported. If you have any further questions, please don't hesitate to reach out. Take care and have a great day.
Exceptionally well presented showroom…
Exceptionally well presented showroom and lot. Through, friendly, and competent staff. Excellent value for money. Great and consistent support.
11. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group
Thank you, Lloyd, for your fantastic feedback. I am delighted to hear that you found our showroom well presented and our friendly staff knowledgeable and competent. We take great pride in offering a pressure-free sales environment and ensuring a smooth car-buying experience. Your satisfaction is our top priority, and we are committed to providing reliable support throughout your ownership journey. If you have any further questions, please don't hesitate to reach out. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Long wait
Well organised admin and booking system with reminders. Nice showroom to wait in. Skilled friendly staff. Unfortunately I waited in the showroom for three and a half hours for an e-service and MOT that should have taken two hours. They were very apologetic but it’s a long time when I was told to expect two hours. I don’t think I’ll wait again.
11. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group
Thank you, Mark, for your feedback. I'm delighted to hear that our friendly and helpful staff were able to sort out your problem while you waited. We always strive for reliability and transparency, Your feedback is invaluable, and I will ensure it is addressed with our team to enhance our processes and customer service. If you need anything else, please don't hesitate to reach out. We look forward to seeing you again soon. Take care and have a great day.
Our second Kia got a Sorento and now an…
Our second Kia got a Sorento and now an EV2 Chole is 1st class and very knowledgable.
Thank you Acorn great service team too
Joy and Phillip
11. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group
Thank you, Phillip, for your fantastic review. We're delighted to hear that Chloe provided you with the excellent customer service we strive for. Our dedicated team, is committed to creating a pressure-free and transparent car-buying experience for all our customers. Your satisfaction is our top priority, and we truly appreciate your trust in us. Should you need any further assistance or support throughout your ownership journey, please don't hesitate to reach out. We're looking forward to your next visit to collect your new car. Take care and have a great day.
Swift service
Swift service, collection of my car and delivery back.
Thank you.
12. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group
Thank you, for your wonderful feedback. I'm delighted to hear that you appreciated our friendly staff. We strive to provide a pressure-free environment and ensure our customers feel valued and supported throughout their journey with us. Your satisfaction is our priority, and it's great to know we met your expectations. If you need any further assistance or have questions, please don't hesitate to reach out. We look forward to seeing you again. Take care and have a great day.
Hi I had a not so good experience last…
Hi I had a not so good experience last week at Kia burnt wood I purchased a 70 reg Kia sportage gt line S mild hybrid car was great few a few hours then not so great it had that 7 speed auto box that does the intermitant judder! so I had a refund next day! the guys were all very pleasant no issues there but the prob with the car needs sorting big time new gearbox bits etc not just a software update which would only last a few hundred miles I loved the car but for 15 grand it was not right I would still be interested in that car if they sorted everything out propley and I had written confirmation but they haven’t said anything to that effect anyway shame cus I loved the car
8. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group
Hello John, thank you for sharing your experience with us. Your feedback is invaluable, and I will ensure it is addressed with our team to enhance our processes and customer service. We would like the opportunity to address your concerns. Please reach out to us directly at customercare@acorn-group.co.uk Thank you, and we look forward to hearing from you. We are committed to providing a reliable and satisfying experience for all our customers, and I hope to regain your trust in the future.
Delighted with my new EV3 …
I am very pleased with the new Kia EV3 that I’ve bought from Acorn Kia St Helens. I secured it online, viewed it the next day and then drove it away the next day - excellent service
Nothing was too much trouble and Vicky who dealt with me from start to finish was very helpful & knowledgeable. I didn’t feel pressurised in any way and it was a pleasure to do business with her. Thank you so much Vicky
9. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group
Thank you so much for your fantastic feedback, Debbie. We are delighted to hear that your experience with Vicky and our team at Acorn Kia St Helens was so positive. Our commitment to providing a pressure-free and transparent car-buying experience is at the heart of what we do, and it’s wonderful to know we achieved that for you. We truly appreciate your trust in us and are dedicated to supporting you throughout your ownership journey. Please feel free to reach out if you need any assistance in the future. We're here to help. Take care and enjoy your new car. Happy driving. Have a great day.
I received a phone call from Dean to…
I received a phone call from Dean to tell me about the good deals on for that month so I made a appointment with Dean and he introduced me to mg 4 urban long range so I gave the once over there two to choose from so I chose the other one easy bit over we went and sat at his desk we went through what was in the car and what was in the finance I felt so relaxed buying a new car Dean was though but without out being pushy he answered all my questions he was quick it took about an hour thank you
Neville
16. September 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group
Thank you, Neville, for your fantastic feedback. We're delighted to hear that Dean provided you with a pressure-free and enjoyable car-buying experience. Our friendly staff is dedicated to delivering reliable customer service and ensuring you feel supported throughout your journey. If you have any further questions or need assistance, please don't hesitate to reach out. We truly appreciate your trust in us and look forward to welcoming you back soon. Take care and enjoy your new car. Happy driving. Have a great day.
Awesome sales team.
Purchased an EV this week and the support, process and price point were excelllent. Great advice and never felt pressurised in the process which can happen elsewhere.
Would recommend to others.
Thank you.
8. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group
Thank you, Michael, for your wonderful feedback. We are thrilled to hear that you experienced a smooth and transparent car-buying process with our knowledgeable and friendly staff. Our pressure-free sales environment is designed to ensure you feel valued and supported throughout your entire ownership journey. We take great pride in our commitment to quality customer service and aftercare, and it’s fantastic to know that it made a difference for you. Your recommendation truly means a lot to us, and we look forward to assisting you again in the future. Take care and enjoy your new car. Happy driving. Have a great day.
Jack Smee was a credit to the company
Jack Smee was a credit to the company, no silly games, no hard sell, just help to achieve the sale I wanted.
9. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group
Thank you, Neil, for your wonderful feedback about Jack . We are delighted to hear that you enjoyed a pressure-free sales environment and received the support you needed. Our team is committed to providing excellent customer service, and it's fantastic to know that Jack embodied our values of honesty and reliability. We aim to ensure every customer feels valued and supported throughout their ownership journey, and your satisfaction is our priority. If you have any further questions or need assistance, please feel free to reach out. Take care and enjoy your new car. Happy driving. Have a great day.
Sean was a nice young man to have a…
Sean was a nice young man to have a conversation with, extremely knowledgeable
8. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group
Thank you for your kind words, Russell. We're delighted to hear that Sean made such a positive impression with his knowledge and friendliness. Our team is committed to providing excellent customer service in a pressure-free environment, ensuring you feel valued and supported throughout your journey with us. Your satisfaction is our top priority, and your feedback inspires us to continue going above and beyond. If you have any further questions or need assistance, please don't hesitate to reach out. We're looking forward to your next visit with us to collect your new car. Take care and have a great day.
Sales team very good
Sales team very good
Finance a minor problem
8. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group
Thank you, Susan, for your wonderful feedback about our sales team. We take pride in creating a pressure-free environment and are delighted to know you felt supported. I sincerely apologise for the minor issue you encountered with finance and appreciate your insights. We are dedicated to providing quality customer service and will address this to ensure a smoother experience in the future. Your satisfaction is our priority, and we truly value your trust in us. If you need any further assistance, please feel free to reach out. Take care and enjoy your new car. Happy driving. Have a wonderful day.
Excellent customer service
Excellent customer service
Staff are very friendly and helpful
Car always comes back lovely and clean
8. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group
Thank you for your fantastic review. We are delighted to hear that our friendly staff provided you with excellent customer service and that your car always returns looking lovely and clean. Our team is committed to delivering a reliable and trustworthy experience, ensuring your satisfaction is our top priority. We truly value your feedback and look forward to supporting you throughout your ownership journey with our strong commitment to aftercare. If you need anything else, please feel free to reach out. Have a wonderful day.
Sat Nav Update
Booked car in at Acorn Kia Burntwood for a sat nav update, easy, quick and helpful staff. Staff polite and friendly.
Received an email confirmation, also asking if Id like to a,sales rep. Day before appointment another email would I like to speak with a sales rep, responded no. To receive another email saying if I change my mind just tell them when I bring my car in. On arrival cars were parked everywhere. Both disabled bays had staff cars in, no badges. When mentioned this at service desk, was told there was nowhere else to park. Collected are around 14.30 after receiving phone call. Told a health check had been done in the car. A list of things that need doing amounting to £1554.76.
Rear wiper- it smears. Cleaned wiper no problem.
Front discs lipped, need replacing- Mot done end of August, nothing on advisory.
Rear discs lipped, need replacing. MOT end of August no advisory
Various other things. The car has had an MOT and service at the end of August. Not one of these things were brought to our attention. Speaking with my independent garage that I've used for over 10 years. Only wanted a sat nav update. Collection of car put in a very tight car park space to collect. Hoist in back of car should give you an idea.
8. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group
Hi Sam, thank you for sharing your thoughts with us. We're delighted to hear that you found our staff friendly and the booking process quick and easy. We sincerely apologise for the inconvenience regarding the disabled parking spaces and appreciate you bringing this to our attention. Your feedback about the health check and parking experience is invaluable, and we will use it to enhance our services. We are committed to providing reliable and quality customer service, and we hope to offer you a better experience in the future. If you have any further concerns or need assistance, please don't hesitate to reach out to us at customercare@acorn-group.co.uk. Take care and have a great day.
Service
From the initial booking of my service to collecting my car following the service was a good experience. The reception desk ladies were extremely helpful, friendly and very professional, Leslie was the lady I dealt with, she is knowledgeable and very friendly. I personally didn’t deal with service staff so unable to comment.
7. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group
Thank you, Clare, for your fantastic feedback. We're delighted to know that your experience from booking to collecting your car was smooth and enjoyable. Leslie and our reception team are dedicated to providing friendly and knowledgeable service, and it's wonderful to see their efforts recognised. Your trust in us is greatly appreciated, and we remain committed to ensuring your satisfaction throughout your ownership journey. Should you have any questions or need assistance in the future, please feel free to reach out. Take care and have a wonderful day.
Acorn Kia Crewe is the best :)
I've been to Acorn Kia in Crewe a few times now, and every time I've found their service second to none! The whole team are so friendly, and they always do their best to find you exactly what you want/need. No one pressures you and it's very relaxed. Thanks especially to Josh for helping find me the perfect car yet again and making the whole thing so easy! If you need help, id recommend him every time :)!
5. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group
Thank you, Sian, for your wonderful feedback! We're thrilled to hear that you consistently enjoy our pressure-free sales environment and the support from our friendly staff. Josh is indeed a valuable member of our team, and we appreciate your recognition of his efforts in helping you find the perfect car. Our commitment to quality customer service and aftercare is at the heart of what we do, and it's fantastic to know that we are meeting your expectations. We look forward to assisting you again in the future!
Very helpful staff and good deal
4. Oktober 2026
Bewertung ohne vorherige Einladung
Antwort von Acorn Motor Group
Thank you for your 5-star review, Cliff! We are thrilled to hear that you had a positive experience with our friendly staff. Our commitment to providing excellent customer service and a pressure-free sales environment is at the heart of what we do. We strive to ensure a smooth and transparent car-buying experience, and we are always here to support you throughout your ownership journey. Your satisfaction is our priority, and we appreciate your trust in us as a reliable dealership. If you have any questions or need assistance in the future, please don't hesitate to reach out! Enjoy your new car.
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