AdvantageLumber.com Bewertungen 

I got ipe 1x4s from advantage lumber for a wood floor shower project I was building. I called so many places across the country trying to find someone who would sell me ipe that did not require a $2000 minimum, which I only needed $600 worth of material for my project. All said no except for 1 and that was advantage lumber. The sales staff was wonderfull and nice. 10 mins on the phone with them and I had my order in and on the way. 8 days later I had it at my house. I highly recommend using them and in dealing with the exotic lumber industry they are by far the best for sure. Thanks for allowing me to complete my project with ipe shower floor when no one else would.

Ordered T&G decking and was sent their remaining stock on hand. A dozen boards were too warped to use. Had to reorder once they restocked. They reached out and I worked with Sales Manager to make sure everything was satisfactory. Appreciated the personal contact.
By the way, the deck looks amazing now that it is installed.

Ordered siding for my house and had it delivered. Upon delivery some of the boards were damaged which was fine, it happens. Could have easily been avoided by paying more attention to how they package and ship the items, and adding a little protection to the product of wood materials rather than some saran wrap. I refused the order due to damages and in the end I had to pay for return shipping as well (about $165) and a %20 restocking fee. They charged me $200 due to their poor packaging. I read similar reviews. It's apparent they do not care because profit is made when restocking. Response time to my calls and emails was pathetic. What a coincidence they were away on vacation in October, a popular time of the year but never responded to my 2nd email following his apology (must have went back on vacation).

Great price, wood and delivery. Marina Phillips in Fl was helpful taking the order.

The Staff was most helpful and service was prompt. My indooor Tigerwood pool deck looks awesome and the ready made tiles made it super simple and easy!

Advantage Lumber was great!
My contractor told me the Ipe wood was of better quality and a much better price than our local home supply store.
Delivery was fast and efficient. This was my second order with Advantage and I would highly recommend them.

well the lumber i went there for was not there or nothing any good but did get some lumber, when walking in the place i got a huge sliver for the 4x4 out front in my foot and oval all not bad

The Advantage Lumber staff are knowledgeable, courteous and friendly especially Ben and Marina. That said, every visit to the Sarasota, FL facility has been a good experience.

The product I chose was Cumaru for a 55x25 foot deck I built at my residence and it came out gorgeous! Tons of compliments from friends, family and neighbors and the service at Advantage Lumber was excellent, especially from Mark in sales! I wouldn’t hesitate to purchase from them again or refer them to anyone!

My purchase arrived quickly, was well packaged, and was completely to my liking.

Awesome place, great prices and very helpful people

Had 1 star negative experiences few times before so I contacted competitor IPEdepot to avoid past struggles with Advantage Lumber. Advantage Lumber is now advertising under another business name, IPEdepot, after placing my order they told me there the same company and promised no shipping problems like I had before. However Items were delivered unlike before but were 4 hours late, to some random address on the other side of town that Advantage Lumber provided UPS by mistake. It got resolved and by sundown, we finally got our delivery while paying 4 guys an hourly rate to wait all day long for it. The materials arrived in full but several pieces were damaged which salesman Matt agreed to credit on the next order. The UPS guy was nice but wanted $100 cash to move our materials to the end of his trailer so that we could reach the lumber to unload it all. A couple weeks later I placed the next customer order and requested the previously agreed credit to replace the damaged boards delivered to me and it was a struggle to get the promised credit even after emailing pictures of the damage. Matt the salesman eventually agreed to a partial credit for half the previously agreed credit 2 and stated he could only meet half the agreed credit because the new order was only for a few thousand bucks. Our previous order was for just under $20,000.00 so I figured I was a valuable customer and an even more valuable repeat purchasing deck & fence company. I'm very happy with the quality of the wood products, the price was good, and happy that Matt the salesman tried so hard to change my opinions of Advantage Lumber; however I feel slightly decieved that they are using IPEdepot as a loop hole to monopolize the IPE online market and the delivery issues that cost me hundreds in losses and the credit that didn't work out so well in my benefit was still kind of below average customer service overall. Pretty average experience ordering things online these days but it seems to be getting better. I like the selection and quality materials, pricing, and quick delivery. I will likely order here again and again and hopefully it will continue to get easier. Last 2 orders were pretty smooth.

I would definitely recommend you purchase all of your hardwood from advantage !! Customer service and delivery experience was excellent !! Thanks again !!

There is no better company to do business with than Advantage Lumber. I had placed 2 substantial orders for Ipe wood in order to build a few decks at our weekend residence. I received the orders not only in a timely manner but, also at quite a discount.
John Tarr, the representative that I was working with took genuine interest in my project and offered prompt and extremely helpful assistance from start to finish. The quality of the wood is first rate and the knowledge of the representatives is second to none. John Tarr truly went out of his way on several occasions in order to make things possible for me and for that I am truly grateful. First class people and company!

Nice people to deal, very helpful on top of great pricing. Have already recommended to friends.

After reviewing several vendors for my project I decided to go with Advantage Lumber and have had a VERY good experience. From the initial quote to the final delivery they were always ready to take my calls and answer all my questions. The one question I had that they didn't know the answer to they were honest enough to say they didn't have that information or experience. I would highly recommend Joe Bernstien as he was my primary contact through most of my transaction with support from Miranda Comer. The material came palletized securely and without damage. I will absolutely call on this company on my next project.

Don’t shop anywhere else. I already saved you the trouble!

Darren V.