Excellent service! They recovered my compensation for a delayed flight without any effort on my part. Clear communication and a very simple process. Highly recommend!
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
As fi dat 5 stele, doar ca mi s-a transmis ca e-mailul cu detaliile bancare fusese deja trimis si eu nu primisem nimic. Ulterior, totul a mers super rapid.
Rapid în preluarea reclamației de la compania aeriană care au răspuns în numele nostru și eficient în obținerea despăgubirilor de la aceasta. Am economisit multă muncă/timp și, în final, comunicarea... Mehr ansehen
Air Claim made the compensation process very easy. My flight was cancelled and I wasn’t sure how to deal with the airline, so I decided to try their service. They handled everything and kept me inform... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Airclaim.com a leading company in handling flight delay, cancellation, and overbooking claims since 2018. Founded in 2017, we have since been committed to enforcing passengers rights under EU Regulation EC261/2004 by helping them claim their rightful compensations. As a memento to our growth and trustworthiness, we are proudly listed on the Bucharest Stock Exchange in Romania. This listing is an important milestone in our journey as it signifies our commitment to transparency, credibility, and growth.
Kontaktinformationen
Baiculul 82, 021771 , Bucharest, Rumänien
- contact@airclaim.com
- www.airclaim.com
Hat 96 % seiner negativen Bewertungen beantwortet
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Very pleased with the outcome
Very pleased with the outcome, communication was constant and they always replied quickly, it felt like my case was really being looked after.
Fantastic experience
Fantastic experience, I just filled out the form and Airclaim did the rest, everything was smooth and I received my compensation exactly as promised.
I recomended Airclaim because thry are profesional.
I recomended Airclaim because is a trust company,i had a very good experience with them,i had 24h filght late and they solved me because they obtain my compensation of flight late very fast.
Great!!!!!
Fast reaction
Fast reaction, prompt replies to my questions, an efficient parter.
I'm happy with the colaboration with…
I'm happy with the colaboration with Air claim. They helped me with the delayed flight compensation quite quickly. Anytime when I had question, Air Claim responded fast and the lady with which I spoked was very helpful and nice.
Very good communication!
Very good communication!
Go through the airline directly…rip off
Almost 6 months to receive compensation despite the airline paying it out to Airclaim over 3 months ago which was not worth it due to the amount of money Airclaim take.
Go to the airline directly if you feel you should be payed compensation.
Recomand Airclaim.Datorita lor am…
Recomand Airclaim.Datorita lor am primit despagubire pe 4 bilete Roma-Bucuresti.Multumesc.
Recomand Airclaim.Au rezolvat cu succes…
Recomand Airclaim.Au rezolvat cu succes si am primit despagubire pt zborul Roma-Bucuresti care a avut o intarziere de 3,5h.
I’m incredibly impressed with AirClaim
I’m incredibly impressed with AirClaim! After spending months going back and forth with other companies and getting absolutely nowhere, AirClaim managed to recover my money in just one month. Their communication was clear, the process was simple, and they actually delivered on what they promised. I only wish I had found them sooner. Highly recommended!
Unresponsive and therefore damaging!
I started a claim with them, pretty soon I got an automated email mentioning the claim could not got forward: I didn't create an account, did not get a case number, no human interaction - just an automated reply.
Then I started the same process with a different company - way more reactive - who contacted the airline, the airline responded that I need to have a written confirmation from airclaim that they closed the cased.
So I reached out to airclaim again, asking for such a document, and didn't get any reply: so I lost my refund.
NEVER AGAIN!

Antwort von Airclaim
Good morning
Good morning, I have sent many emails to find out the status of my claim, unfortunately no one has responded, my claim started on March 21st and up until now my money has not arrived
Jishu Thomas

Antwort von Airclaim
proudly recommend AirClaim
proudly recommend AirClaim! very prompt guys and the money arrived just one day after they announced me that the claim was solved!
Tutto bene avuto un rimborso di 130€…
Tutto bene avuto un rimborso di 130€ dopo un paio di mesi (sarebbero dovuti essere 200, però si è secondo la prassi) ottima comunicazione
Sunt seriosi si corecti
Sunt seriosi si corecti, mie mi-au obtinut compensatia de la Turkish.
Ce trebuie mentionat este ca a durat cam din iunie pana in noiembrie 2025, inteleg de la ei ca procesul este anevoios si tergiversat de companiile aeriene.
Au raspuns mesajelor de follow-up, mi-au explicat procesul, au fost politicosi.
Multumesc Airclaim sa o tineti tot asa!
They follow up the case and the payment…
They follow up the case and the payment is done. it takes time but it happens.
Aircliam stole my money
I filed a claim ACZ69384 with Airclaim about a year ago for a delayed Air Transat flight from Rome to Toronto. Air Transact says they paid Airclaim 1200 euros on my behalf. Airclaim says they did not get funds from Air Transat. Air Transat sent them proof of payment. Now Airclaim claims they don't know me and have gone silent. Wont answer emails and will not call. In my view and it is my belief that Airclaim did receive and kept my 1200 euros.

Antwort von Airclaim
Am avut un zbor cu întârziere de 3 ore
Am avut un zbor cu întârziere de 3 ore, dacă nu vrei să îți bați capul și să faci singur cerere de despăgubire către compania aeriană, AirClaim este o solutie buna. Am cateva lucruri de adăugat totusi, chiar dacă procesul de completare a formularului a fost rapid și a mers totul in regulă, comunicarea din partea echipei AirClaim a lăsat de dorit, am primit un mail de confirmare în ziua în care am făcut cererea de despăgubire, încă un mail la o săptămână distanță în care comunicau faptul ca se ocupă de cererea mea apoi timp de aproape 12 luni nu am mai primit nicio veste. A fost nevoie să îi contactez eu și să întreb care este statusul cererii mele pentru a primi informația ca aceasta a fost acceptată și să le furnizez datele contului pentru a îmi fi virați banii. De asemenea țin să menționez ca a fost oprit un procent de 50% din suma, pe scurt eu am ramas doar cu jumatate din banii pe care i-as fi primit daca ma ocupam sa fac singură despăgubirea. În zborul întârziat am fost 3 pasageri, prietenele mele au făcut pe cont propriu demersul de a își primi compensația și au primit suma completă în câteva săptămâni de când au făcut plângerea.

Antwort von Airclaim
Buen trato
Colaboran en todo y te ayudan con cualquier duda.Gracias por la prontitud!
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