AlterMe Bewertungen 

128
•
TrustScore 3.5 von 5

3,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

I have had my AlterMe for almost 2 years now and still love it just as much as when I first got it. The app is pretty easy to use and understand, and the programs/workouts are easy to follow. I lik... Mehr ansehen

Bewertet mit 1 von 5 Sternen

It took a while to get my appointment set up after I got my test results. They finally scheduled it for October 20, but they never called. Since then I have not been able to reach them. I've tried... Mehr ansehen

Bewertet mit 4 von 5 Sternen

I’ve used this company for several years. The customer service is top notch. I enjoy the upgrades and new features as its services evolve. AlterMe doesn’t quite meet all my needs for weight loss, b... Mehr ansehen

Bewertet mit 4 von 5 Sternen

I really like being able to track everything in one app (food, fitness, sleep). The AI food analysis is generally close enough to what I would manually calculate with specific ingredients and amounts.... Mehr ansehen


Kontaktinformationen

3,7

Akzeptabel

TrustScore 3.5 von 5

128 Bewertungen

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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 78 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,7

Alle Bewertungen

(128)

126 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

If I had to do it over again, I wouldn’t buy it

I initially had the ring a size 14 which is the largest they make, it’s not that my fingers are so big but it appears this product was designed for woman and they only have small sizes so I had to switch to The wrist monitor, ( my only alternative) which is constantly inaccurate on the pule rate, sometimes off by 50 beats per minute. I had just finished doing cardio and was sitting down when I looked at the app and it said 130 BPM I then manually took my carotid pulse as I watched the app and my actual pulse was 80 BPM, it frequently looses connectivity. I would not recommend this product, very disappointed.

6. Juni 2026
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Antwort von AlterMe

We're sorry to hear about your experience and appreciate you sharing your feedback. We understand how frustrating it is when the available sizing isn't the right fit and when the wearable doesn't provide the reliable performance you expect. We've reached out to you directly so we can learn more about the issues you've experienced and work with you toward a resolution. We appreciate the opportunity to make things right.

Bewertet mit 1 von 5 Sternen

I paid 1899 for this scam

I paid 1899 for this scam. I am diabetic told them this never received contact to go over DNA testing even after having an appointment no one called. I can do this stuff on my IPHONE. DONT GET CAUGHT UP IN THIS They set up 12 month interest free but I could never get correct address to send my payment through my bank ended up having to write a check and mail it. They kept telling me I had money owed even after receiving email showing paid. Awful service

6. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von AlterMe

We're sorry to hear your experience didn't meet your expectations. This is not the level of service we strive to provide. We understand your concerns regarding communication, appointment scheduling, billing, and the overall value of the program.

We've requested your contact information so we can investigate further and work with you toward a resolution. We appreciate your feedback and hope to make this right.

Bewertet mit 2 von 5 Sternen

i think the DNA test was a bit off but…

i think the DNA test was a bit off but hey its what it is. thanks for the option to try to get some Answers that's all. I wanted. but there null, i think the answers are very generic not worth the money would I do it again no not at all.

23. Juli 2026
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Antwort von AlterMe

Thank you for sharing your honest feedback. We're sorry to hear the experience didn't meet your expectations. We understand how important it is for the insights to feel meaningful and personalized.

We've processed a full refund for your purchase, and we appreciate you giving AlterMe the opportunity to be part of your health journey. We wish you all the best moving forward.

Bewertet mit 1 von 5 Sternen

trying to get a return label.

trying to get a return label for a busted ring my girlfriend got from them hours of operation on their website 7am to 5 pm mst tried messaging them at 7 and got no response waited till 7:12 tried to call them and their voicemail says their hours are 8 am to 5 pm mst so right now they have been useless

20. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von AlterMe

We're sorry for the frustration and confusion regarding our support hours. That's not the experience we want anyone to have. Please send us a private message with your order information, and we'll help get this resolved as quickly as possible.

Bewertet mit 5 von 5 Sternen

I was hesitant to purchase the alter me…

I was hesitant to purchase the alter me program due to cost. I have to say I am happy with the app and program. Customer service has been great both the Ai chat bot and live reps via chat/email. The DNA test alone was a hig help on my eating workout plans.

7. Juli 2026
Bewertet mit 1 von 5 Sternen

I just wanted my review not more people…

I just wanted my review not more people trying to sell me products and services Waste of money do not do this

7. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von AlterMe

We're sorry to hear that your experience did not meet your expectations. Our goal is to help customers better understand their DNA and fitness through personalized insights and recommendations, and we're disappointed that your experience fell short of that.

We never want customers to feel pressured into purchasing additional products or services, and we regret that this was your impression. We appreciate your feedback, and have reached out directly to resolve this!

Bewertet mit 1 von 5 Sternen

Be suspicious...a DNA test for only. $30??????

Lots of messages about my test being received, then results pending, pending pending....then a message to schedule a time for Diego to call. DId that. (I was told results would be emailed BEFORE the Diego call.) Then awaited call that never came, results never emailed. I texted for info as to WTF Happened...then got a message from a Lily to call her. I tried calling...on hold>10 min. Next day...same thing.....no results emailed, no apologies, tried calling Lily again....15 min of hold, so I give up, I wasted $30.

2. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von AlterMe

Thank you for sharing your experience. We sincerely apologize for the frustration caused by the delays, missed expectations, and lack of communication you encountered throughout the process.

What you described is not the experience we want any customer to have.

We take feedback like yours seriously and would appreciate the opportunity to review your case and make things right. Please respond to our information request with the email associated with your AlterMe account with and a member of our leadership team will personally investigate what happened and follow up with you directly.

Thank you for bringing this to our attention.

Bewertet mit 2 von 5 Sternen

Everything was great at first

Everything was great at first. Yes it was kind of expensive but I was able to finance it for a year. Having all the data was great, and I learned a little bit about myself. I even got free weights. But you still had to record your food, which is not my favorite part. What I really liked about it were the exercises, but I didn’t know there was only six levels and I work out about four days a week. I’ve been stuck at level six for many months now. I’ve been waiting for updates to their exercises in which they keep telling me after I have emailed them about three times, that they would update them. I’m still waiting and I am disappointed in the purchase. I did do my research and I’m not paying a monthly membership fee, but I’m stuck in a rut with the exercises. I don’t use it all the time like I used to.

2. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von AlterMe

Thank you for the honest feedback!

We're sorry the exercise content has felt stagnant. You're right that strength training movements tend to be foundational by nature, but we hear you on wanting more progression.

We've been focused lately on expanding our recovery and wellness content—Pilates, Yoga Nidra, and new meditations are all live—and more exercise updates are in the works.

One thing that may help in the meantime: the strength "levels" in AlterMe primarily increase the complexity of the movements (more single-leg work, balance challenges, and coordination), not necessarily the intensity. If you've been at Level 6 for a while and are feeling stuck, I'd actually recommend trying Levels 3–4 again, but significantly increasing your dumbbell weight or resistance band level. In strength training, progressive overload (lifting heavier) drives most strength gains. Simpler movements with heavier resistance often translate to greater real-world strength than continually adding more complex exercises.

Strength training is intentionally repetitive because that's how our bodies adapt. Returning to foundational movements like squats, hinges, pushes, and pulls allows your technique, stability, and strength to improve over time. The goal isn't constant novelty—it's measurable progress.

We appreciate your patience and don't want you to miss what's new, so we'd love to connect with you to make sure you're getting the best out of the program!

Bewertet mit 1 von 5 Sternen

Avoid AlterMe like the Plauge

Avoid AlterMe like the Plauge. I got their $29 DNA test kit...sent it in on June 8, 2026...as on today 06/26/2026 I NOT HEARD back with any results. I have reached out to their customer support two times with messages...still NOTHING!

8. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von AlterMe

We're sorry to hear about your experience. DNA processing can take some time once samples are received by the lab, but we understand how frustrating it is when you're waiting for updates and don't receive a response to your messages.

Our team has reached out directly to review your account and provide an update on the status of your results. We appreciate the opportunity to make this right.

Bewertet mit 5 von 5 Sternen

I've had nothing

I've had nothing, but excellent customer support. The instances in which I've needed some help I've always been met with understanding and a sense of urgency to resolve any hiccups. Much appreciated!

15. Juni 2026
Bewertet mit 3 von 5 Sternen

I am comparing my ring to my fitbit

I am comparing my ring to my fitbit. My Fitbit has been more accurate with steps. Sleep is usually the same but the other night I laid in bed for hours unable to sleep. The ring said I got 8 hours, Fitbit said 5. I believe 5 was more accurate!

18. Juni 2026
Bewertet mit 1 von 5 Sternen

It's a scam

It's a scam, you pay and don't get any information you can use.
They just want to upsell you some counseling. You get nothing for your money.

9. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von AlterMe

We're sorry to hear you feel this way. Our goal is to provide personalized insights based on each individual's DNA results, along with recommendations to help support their health and fitness goals.

While additional services are offered as optional resources, many customers find value in the information provided through their report alone.

We have reached out to you directly to resolve this!

Bewertet mit 5 von 5 Sternen

I took a leap of faith and bought the…

I took a leap of faith and bought the DNA test, the AlterMe ring and the app/membership. It was more than I've ever spent at one time on my fitness journey, but I've been impressed with the coaching and the customer service. I won't say the set up went perfectly, but their customer service is great, and they got it working. So far, so good👍

7. Juni 2026
Bewertet mit 4 von 5 Sternen

Been with the program just about a…

Been with the program just about a month. Great program based on your DNA. The only thing I would say is I would have liked to have another consult to go over my DNA+ results, in order to understand my results better. Understanding my results would allow me to better adapt to the program and utilize it to the fullest potential. I love the workouts they provide and the guidance the program gives. This program takes most of the guess work out of daily health routines.

30. April 2026

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