Appliance Electronics Bewertungen 5 381

TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Wide range of products at a competitive price but what I was really impressed me was their speed of delivery and communication. I even got a phone call on a bank holiday to let me know that the goods... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I asked to have items in stock sent out asap after not realising they do not ship items out until all items in stock. I didn't know that nor rrad that anywhere, however got told by Alex all items in s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

From ordering our fridge freezer, to delivery, customer service has been excellent. Time slot was given to me, a call before delivery, perfect. Val and Sonu were very helpful. They went above and... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The delivery person was excellent, phoned in advance to tell me when he was arriving. Friendly, chatty, checked everything in the box was 💯 for both our benefits. Would totally recommend.

Unternehmensdetails

  1. Fachgeschäft für Haushaltsgeräte

Vom Unternehmen geschrieben

Appliance Electronics UK Ltd is one of the top online retailers for consumer electronics, home appliances and RC Models and accessories. We have 40 years of collective experience behind us. Our business philosophy is simple, we give consumers and businesses what they want, when they want it. We offer customers thousands of quality products, and our list of product categories and offerings is growing every day. Our customers know they are getting the best prices and exclusive offers on a huge range of products such as TVs, Washing Machines, Cookers, Tumble dryers, Fridge Freezers, Ovens, Vacuum Cleaners and much much more. We have accounts with all the major vendors which means our customers will always find special deals on great products from the biggest names in the industry. To help our customers choose the right products, we make it easy to find availability, pricing, reviews and ratings. At Appliance Electronics our focus has always been on helping customers save time and money, which is why we have invested in building a website that allows them to securely manage their accounts without much intervention. It is the empowering Appliance Electronics self service approach that ensures we keep our customers satisfied and our prices competitive.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

5381 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 28 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

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Bewertet mit 1 von 5 Sternen

I asked to have items in stock sent out…

I asked to have items in stock sent out asap after not realising they do not ship items out until all items in stock. I didn't know that nor rrad that anywhere, however got told by Alex all items in stock and has been dispatched. Upon chasing it up it turns out that email was sent accidently to me instead of someone else. A birthday gift that was supposed to arrive in time. The was told I'd have to pay an additional shipping charge to send items that arrive in stock later which I didnt want to do. As a gesture of goodwill and for giving wrong info they could have easily waived it. Also their shipping fees are a lot more than other places. Asked to cancel order and waiting for a refund, yet to receive a reply! Go shop elsewhere, avoid these guys. All other poor reviews are all saying same thing about shipping issues.

9. Mai 2026
Bewertung ohne vorherige Einladung
Appliance Electronics-Logo

Antwort von Appliance Electronics

Hi John,

We’re genuinely sorry to hear about the frustration this has caused and appreciate you taking the time to share your experience.

It’s never the outcome we want for a customer, especially when the order is intended for a special occasion. We understand how disappointing delays and unclear communication can be, and we also appreciate how important it is to receive accurate updates throughout the process.

In your case, there was confusion around the stock and dispatch communication, and we’re very sorry for the inconvenience this created. We also understand your concerns regarding additional shipping charges and how that impacted your decision.

Your feedback has been noted carefully, and we’re reviewing how we communicate stock and dispatch updates to ensure this is clearer going forward.

If your refund is still pending or if there is anything outstanding, please reach out directly so we can make sure this is resolved as quickly as possible.

Thank you again for your feedback, it is genuinely appreciated and helps us improve.

Kind regards
Appliance Electronics Team

Bewertet mit 5 von 5 Sternen

Very Impressive customer service

Wide range of products at a competitive price but what I was really impressed me was their speed of delivery and communication. I even got a phone call on a bank holiday to let me know that the goods would be delivered next day and explain how the goods were packaged.

4. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Superb experience 👌

I have purchased a few things from these guys and everything they have proved to be top notch. The prices tend to beat the usual RC shops we all know.
Also great communication.
I highly recommend 👌

5. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

It was my first time visiting this…

It was my first time visiting this establishment with my nephew to get his RC car diagnosed and to purchase my first RC car.
The gentleman at the desk showed how knowledgeable they were and displayed great customer service and helped me choose the most suitable RC car for myself. Would definitely visit again and they have gained a new customer.

30. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very efficient team

Very efficient team, I ordered the microwave around midday and it was in my house by 7 am next day. The sale man over the phone was very friendly and helpful. Communication was much beyond expectation specially with the driver. Adding to that price was very competitive, saved at least £20 in total. Thank you very much for your excellent service.

28. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

From ordering our fridge freezer

From ordering our fridge freezer, to delivery, customer service has been excellent. Time slot was given to me, a call before delivery, perfect. Val and Sonu were very helpful. They went above and beyond to put the appliance in the kitchen. Val was friendly and helpful. Very pleased.

29. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Top quality service

Top quality service, and super fast delivery. Diver rang to let me know when he was 10 mins away.
Bought and Arrma Fury for my son and I
Awesome RC! Very pleased.

25. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Really disappointing

Really disappointing! ordered items that were in stock then told days later not in stock ? I asked for a refund that would take 2 days, then after 2 days later was told it would take another 2-3 days ! I had 10 days of this debacle. customer service was simply awful, I ordered the same product x3 from another company which I got my order next day and 30% cheaper !

13. April 2026
Bewertung ohne vorherige Einladung
Appliance Electronics-Logo

Antwort von Appliance Electronics

Hi there,

We’re genuinely sorry to hear about your experience and the frustration this caused, especially with the delays, changing information, and the impact it had on your expectations.

We understand how important it is for customers to receive clear and accurate stock updates, as well as timely refunds when requested. It’s clear from your experience that we did not meet that standard here, and for that we sincerely apologise.

We also appreciate your comments regarding refund timing and communication. This has been shared with the team so we can review and improve how these situations are handled going forward.

If there is anything you’d like us to look into further, please get in touch with us directly so we can ensure it is resolved as quickly as possible.

Thank you again for taking the time to leave your feedback.

Kind regards
Appliance Electronics Team

Bewertet mit 5 von 5 Sternen

RC cars bikes boats trucks parts etc well worth a visit

If you visit this shop I and like RC cars bikes trucks boats etc then I advise have money to spend because you will not be able to walk out of there without something new. Very well stocked parts included. The guys are great and good advice. A little gold mine for RC people and will beat Any price so worth a trip if you're interested.

27. März 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

RC value across the board

I have been using all things RC for over 40 years and try and use many rc suppliers. I do have 4/5 that would be my main go to due to the after sales the knowledge and the value for money on goods and postage. used this company and sent the goods back solely down to that I was heavily overcharged for postage. be wary when using and shop around if you have to wait longer for goods from a reputable store it will be worth it.

27. März 2026
Bewertung ohne vorherige Einladung
Appliance Electronics-Logo

Antwort von Appliance Electronics

Hi there,

Thank you for taking the time to share your feedback, especially given your long experience in the RC hobby. We really value hearing from knowledgeable customers like yourself.

We’re sorry to hear you were unhappy with the postage costs and that this led to your decision to return the items. We understand how important fair pricing, good value, and reliable service are when choosing suppliers, and we’re genuinely sorry we didn’t meet your expectations on this occasion.

Your comments about comparing suppliers and overall service experience are appreciated and have been noted by our team as we continue to review our pricing and customer experience.

If there is anything, please feel free to reach out so we can make sure everything is fully resolved for you.

Thanks again for your feedback and for giving us a try.

Kind regards
Appliance Electronics Team

Bewertet mit 5 von 5 Sternen

We ordered an LG American Fridge…

We ordered an LG American Fridge Freezer which was delivered within a few days. The delivery team (Val and Sonu) were not only polite and efficient, but went the extra bit to help put the appliance into a very challenging garage!….they are a credit to your service. So I highly recommend this company to anyone considering using them.

2. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant Service

Item arrived in 2 days and the delivery team were so massively helpful with getting the item through the door so we are very grateful as it was such an expensive piece of kit.

1. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Delivery Issues

Delivery Issues – “Next Day” Does Not Mean Next Day with This Company!

I placed an order on Wednesday evening (after the 2 o’clock cut-off) with next working day delivery, meaning my order should have arrived on Friday.

I was emailed by Appliance Electronics the day before delivery (Thursday) at 14:10— note: after the 2 o’clock delivery cut-off window—saying they had authorisation issues (nice trick!).

After speaking with them on the phone, I was told the quickest delivery would now be Monday unless I paid an additional delivery charge. As this was a gift (an electric RC car) for a birthday which I needed before Monday, I was forced to pay the extra £15.00 for delivery.

I voiced my disappointment and frustration with the situation with two separate attendants and was told there was nothing they could do.

They have now lost a customer over this, which I find unbelievable.

If you are ordering something, please make sure you allow plenty of time, as in my experience, their next day delivery service is not actually next day!

20. März 2026
Bewertung ohne vorherige Einladung
Appliance Electronics-Logo

Antwort von Appliance Electronics

Hi there,

Thank you for taking the time to share your experience. We’re genuinely sorry to hear about the frustration this caused, especially as the order was intended as a birthday gift and timing was important.

We completely understand how disappointing it is when a “next day” delivery expectation is not met and when additional charges feel unexpected in order to receive the item in time. This is not the experience we aim to provide, and we regret the inconvenience and stress this created for you.

We also appreciate your comments regarding the communication and resolution offered at the time. This has been shared with our team so we can review both our delivery cut-off clarity and how situations like this are handled when timing becomes critical for a customer.

We are sorry to hear we have lost you as a customer, but we do appreciate you bringing this to our attention. Feedback like yours helps us identify where we need to improve.

If there is anything still outstanding with your order, please do reach out directly so we can ensure it is properly resolved.

Kind regards
Appliance Electronics Team

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