Avon Cosmetics Bewertungen 

Soy distribuidora avon, la verdad que el departamento atención al cliente esta funcionando muy mal, un día dicen una cosa, otro otra.
Los saldos nunca dan bien, las ganancias de algunos pedidos nunca salen reflejadas y si reclamas hacen caso omiso, marean mucho hasta que te cansas y dejas de ganar esa comisión.
Ante los problemas que casi siempre son de saldo que deben o ganancias que no han abonado, la empresa nos tiene muy abandonados, siempre ponen excusas y nunca saben como solucionar el problema, se echan la culpa de un departamento a otro y al final lo dicho, terminamos cansándonos y no seguimos insistiendo para que nos devuelvan las ganancias de nuestras ventas.
Si no fuera por este tipo de problemas y como nos dejan con el c u l o al aire ante los problemas Avon seria una buena salida para vender sus productos. Ojala cambien el sistema de atención y a la distribuidora y su personal que la mayoría de veces hasta falta el respeto a la hora de hablar y nos gritan por teléfono, como me pasó hoy, que me dijo que le había mandado una contestación al correo 4 veces. Si Señora y mas veces le contesto a ese correo hasta que me hagan caso y no respondan cosas que no tienen que ver con el problema que reclamo, o por lo menos se molesten en leer y ver bien que se reclama, no te puedo hablar de nueces y que tu me respondas de aviones..... y que encima te ofendas y te digo no mira que estoy hablando de esto no de lo que tu respondes.
En definitiva si eres asesora mira bien las cuentas y las ganancias que deben de descontar en los pedidos por que no siempre las están descontando del pago, y luego en la factura electrónica ponen que si, y aunque les demuestres con los acuses bancarios el pago y que no fueron descontadas te marean mil veces hasta que te cansas.
MUY MAL EL TRATO A LA DISTRIBUIDORA, entiendo que esas personas de atención estén ahí precisamente para eso, para marear la perdiz y no dar solución a nada.
He reclamado problemas de saldo desde el mes de diciembre, no saben solucionar
he reclamado problemas con la web, que la publico en mis redes sociales y los primeros días salen que están comparando para mi, mis clientes desde el links y luego, pasan los días y el mismo link sale que compren Avon o busquen otra asesora que no soy yo, por lo que pierdo clientela, tampoco saben de donde viene el problema y poco mas que la culpa es mía
Tengo pedidos en el historial de venta online por catalogo que no me salen reflejados en el balance de saldo y tampoco saben darme solución, y eso que les envió los correos que manda avon cuando un cliente ha hecho un pago online.
Bueno y como eso varias cosas. El caso es que como distribuidoras no tenemos a personas que nos ayuden y nos resuelvan los problemas, sino que atención a la distribuidora nos hace coger nervios por no molestarse en mirar el problema.

Avon radiance tinted moisturising day cream. It took me a while to realise that it was this cream making my eyes so sore and my skin around my eyes. Usually wear other products aswell and was the first time just using this product and my skin around eye area and eyes became sore. I've emailed to complain as never had trouble like this before, won't be using it again. Some of the ingredients seem bizarre like some kind of methane!

I love all there skincare and it is amazing. The foundation can sometimes go patchy but I learnt how to apply it correctly and since then it has never oxidised. There lip sticks are fantastic and last throughout the whole day. There pressed powders are wonderful and make sure my makeup stays on all day. The mascaras are astonishing. I don't usually get on with mascaras but I do with Avon ones. Overall avon have really good products formulas at a relatively cheap price. I will say though there are many problems I face when placing and order, but they refund it and in the end i have what I ordered.

Making contact with this company is a nightmare, they simply cannot speak to a human the phone line just parks you in queue and nothing but music so after 60 minutes gave up, so its down to email which they promise to respond within 5 days. Following this procedure After three attempts to deliver my order correctly i gave up and demanded a refund. Needless to say i aint going to bother with them with my business again

Bought a black waterproof mascara from Avon Rep .
The mascara is called “Delightful long lash”
Terrible is all I can say .
Not only is it Not waterproof but within hours of applying I’m popping into the toilets to fix my panda eyes as it smudges everywhere !,

Black Friday Offer was a scam. Ordered paid and they cancelled the entire order and said it was a computer fault and to re order but they couldn't honor the discount. No apology or email. Avoid these scammers.

I would give no stars if I could. I ordered 3 eyeliners. I got one in an enormous box with some brown paper in it. Just spent close to 2 hours on the customer service line -- gave up. As I don't have an account and didn't order through a rep I can't access the whatsapp service and there is no email option. I've never ordered from Avon before and won't again. Disgraceful. Avoid.

I ordered on line 6 products, they delivered 4 items yesterday but 2 items were missing, I have tried to contact via wats app but that was closed due to large numbers, the email address pings back, and when I phoned there was a 30 min waiting time so not sure how to contact them now ???

Calidad y experiencia

Very poor customer service. I tried to help my daughter out after her account accrued so.e late fees, during a tough period for her. Avon didn't care. Avoid as they will exploit you and offer no support when you're young and trying to show some work ethic and independence

I use Avon Skin So Soft with jojoba because it protects me from Mosquito bites. I bought 6 bottles before going to Costa Blanca on holiday and despite soaking myself in it, I'm still getting bit. 🙃 Have they changed the formula??

Contacted Customer Service re an item I purchased that I'm very disappointed with.
After a couple of messages back and forth it appears that Avon don't want to accept responsibility for their poor quality product.

Terrible misleading service. Received a discount code for signing up to newsletter. Email states 10% off 1st order but when entered at check out, states invalid code. After a number of calls to customer services and being given conflicting information ie code is for 2nd order, a lady advised the code cannot be used with discounted items and referred me to T&C's!! There is no indication of this in the discount code email which is disgraceful. The T&C's state "Cannot be used in conjunction with any other PROMOTIONAL CODES" so I am left somewhat confused as the items I was looking to purchase did not have a discount code, they were simply on offer. The whole this is farcical, a bit of a con and only causes frustration to potential customers. This is not what I thought AVON was about. Very disappointed in them.

Unbelievably they use the worst delivery service on the planet, Evri, so I have needed to divert my parcel to the parcel shop that's miles away for collection because it would either get stolen or lost if left for Evri's dishonest driver to deliver.
First and last order with Avon.com as It's too much aggravation, while they only have Evri as a delivery option - And I see they don't bother to address any negative feedback, showing their obvious utter contempt for their customers.

Avon sent the package to my old addres despite emailing and calling to say it's the wrong address. Avon response is that unless I go pick up the package they can do nothing. So out of pocket. Just the worst service ever. Through no fault of my own I lose money. Never, ever, ever again. Be warned!

After a very long time I got excellent service from the call center. Lovely lady renisha was helpful. Answered all my question. Been a rep for 15 years and recently the treatment we been getting as reps is absurd. You need more people like her the reps will be happy.

Poor customer service
My last four parcels:
one now been lost and don't care
the previous 3 all packets were open

Would be a zero for zero Customer service. I put a online order through a agent. I had a confirmation email saying good choice ext .. a week later nothing ,so my agent rang up ,she was told there had been a computer error ,there will be a full refund ,in 3-5 days . A week later still nothing . I rang and was reassured a refund would go through in 3-5 days! . A week later nothing .. so I ring again & say I want my refund today ..as this is not good enough . Oh we can't do that ..it will definitely be in 3-5 days ..day of four and still waiting.. absolutely disgusting.. I'm afraid Avon have lost a customer.

Recent order for several items from Avon, UK.
All excellent quality.
Reviews requested by Avon for the individual products purchased, unfortunately the ‘Star’ rating link did not respond. I have tried several times.
I can see no other method of completing reviews on their own website at all.
Which is a shame, every business deserves honest feedback per item sold.
I have been a customer of Avon for years, often via my job/work, where a colleague was an Avon Rep.
I have had favourite products over the years.
Some, very sadly, discontinued.
I have often wondered when Avon developed a product that proved popular, they might have “sold on” the formula to other businesses.
Hence, “discontinued” by Avon.
Avon, to me, is always worth considering when considering cosmetic and fragrance type purchases.

Omg absolute shambles ordered for the first time £40 order nothing init was what I ordered must have someone else's had the hassle of having to send it back to get an email saying my order has now been dispatched and it was same order number as before waited another 2 weeks called for them to tell me nothings been send I'm still currently waiting for it I definetly will not be buying again from them I thought buying direscnmt from supplier would be easier it's an absolute joke!!