Great communication and fast service. I ordered a bike via Cycle to Work, was able to put a refundable deposit on the one I wanted to hold it until the paperwork and payments had gone through by my em... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Super swift build and delivery of my Giant Propel Advanced Pro 0 Di2 2025. You can tell there’s been a real care when building the bike, from assembly grease in the right areas to the taping up and... Mehr ansehen
The bike was delivered on time and fully assembled apart from loosening a pinch bolt on the stem, lining the front wheel up, and retightening it. Anyone can do this so nobody should be out off an i... Mehr ansehen
I ordered pair of winter cycling boots, delivery was very quick, unfortunately I needed to exchange the boots for different size and this process was also quick. The price of boots was very good with... Mehr ansehen
Unternehmensdetails
- Fahrradgeschäft
- auch in
- Aktivbekleidungsgeschäft
- Fahrradwerkstatt
- Geschäft für Fahrradzubehör
- Straßenradfahren
Über Balfe's Bikes - Gatwick Home Delivery
Vom Unternehmen geschrieben
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Vom Unternehmen geschrieben
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Kontaktinformationen
Camino Park, James Watt Way, RH10 9TZ, Crawley, Sussex, Vereinigtes Königreich
- 020 4506 3856
4,6
Hervorragend
7868 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Speedy delivery but saddle far to…
Speedy delivery but saddle far to high.And. Couldnt be adjusted down
15. September 2026
Great selection and good quality service
A good selection of cycle clothing and accessories at decent prices. My order arrived in good time and was all as described. Will definitely keep on my list of places to do in future.
10. September 2026
Great online experience.
The only retailer online that I could find the handle bars I was looking for. Decent price. Quick delivery, excellent service all round.
9. September 2026
Fantastic service ebike part arrived …
Fantastic service ebike part arrived the next day ..
10. September 2026
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
The shoes are great but I ordered two…
The shoes are great but I ordered two pairs to get the right fit and I had to pay £8 to return the ones that did kit fit. Shoes are great but I am not sure I would use the company again as the returns policy is pretty poor.
7. September 2026
Antwort von Balfe's Bikes - Gatwick Home Delivery
We’re pleased that you’re happy with the shoes you kept, although we’re sorry that the return cost affected your overall experience.
Our returns policy, including responsibility for the cost of returning items that do not fit, is available on our website before purchase. We understand that ordering more than one size can be helpful when choosing footwear, but the return postage for the unwanted pair remains the customer’s responsibility.
Very very pleased.
Great communication, bike arrived early, build quality was superb and the delivery drivers were great. Very pleased!
9. September 2026
Order arrived on time, return was quick and easy
Internet order arrived on time.
A pair of shorts in the order were too small and so I returned them direct to shop, where the return was processed and refund issued on the spot.
Very efficient.
12. September 2026
Late vs promised date
9. September 2026
Antwort von Balfe's Bikes - Gatwick Home Delivery
We’re sorry that your order arrived later than expected. The delivery dates provided are estimates and can occasionally change due to factors within the fulfilment or courier network. We appreciate the disappointment caused and apologise for the delay.
Great news! Brilliant S Works Shoes
Great news, very happy with my new Specialized S Works road shoes. I chose a half size bigger 43.5 instead of my normal 43 based on the reviews that they came up a little bit small. Great news! They fit like a glove, good firm boa closure system.
Nice and stiff, foot held firmly giving good power transfer. 10/10 perfect 👍 Thanks for the special offer Balfes 😀
13. September 2026
Slow delivery
Slow delivery, disappointed. Paid for next day and it takes 8 days to arrive. Seems to be standard practice. Regret buying and probably won't again.
18. September 2026
Bewertung ohne vorherige Einladung
Antwort von Balfe's Bikes - Gatwick Home Delivery
We’re sorry that your order took eight days to arrive after you selected next-day delivery. This is not the timescale you reasonably expected, and we understand your disappointment.
Please contact support@balfesbikes.co.uk with your order details so we can review what caused the delay and the delivery service charged.
Great service.
Choice of items and prices superb. Delivery was also excellent. Sadly I had to return the shoes as they were too small, but returns process was as easy as ordering.
12. September 2026
Good price and helpful customer service
Really good price, an easy-to-use website and simple ordering process. They would have got 5 stars, but they took longer than the website suggested to post the bike. Having said that, the customer service, particularly from Jack, was excellent; I had some queries and they were happy to speak over the phone and they responded to my emails. I'll use them again.
12. September 2026
Prompt Delivery
Have used Balfe Bikes on quite a few occasions. Really good competitive pricing and as usual prompt delivery.
12. September 2026
Chris was excellent at expediting…
Chris was excellent at expediting dispatch. Thank you
11. September 2026
From placing the order
From placing the order , receiving the delivery updates and the speed of dispatching the bike everything was handled well .
11. September 2026
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