Barings Law  Bewertungen 

2 107
•
TrustScore 4 von 5

4,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Some years ago I bought an investment bond with a company that later ceased trading. A circumstance which was covered by a company provided insurance policy. However, since the policy was apparently... Mehr ansehen

Bewertet mit 4 von 5 Sternen

well told an agent a different company was trying to hijack my claim, i gave the age t the name of the company and there phone number but he didnt seem interested, just told .me my claim was still val... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My claim was handled in a very professional manner, i was kept informed and any questions that arose during the process were answered quickly and succinctly, communication was no more than was strictl... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Avoid Barings Law if you can. They charge a staggering 30% + VAT (36% in total!) as a DBA success fee, taking a massive chunk of compensation that you could easily claim yourself for free via the... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Anwaltskanzlei
  2. auch in
  3. Rechtsdienstleistungen

Vom Unternehmen geschrieben

Barings Law are proud to make legal representation accessible for everyone. The background and financial situation of our customers doesn’t matter, we gladly represent anyone who has been the victim of mis-selling. We will take on your claim on a no-win no-fee basis.


Kontaktinformationen

4,0

Gut

TrustScore 4 von 5

2107 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,0

Alle Bewertungen

(2 107)

104 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Very helpful thank you quick respond 5*…

Very helpful thank you quick respond 5* service.

15. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Barings Law

Hi Craig,

Thank you for your great review. I'm pleased to hear you are happy with the service you received.

If you require additional assistance at any time, please do not hesitate to contact us.

Kind regards,
Jessica Howkins

Bewertet mit 1 von 5 Sternen

No Win No Fee? Maybe!

A big thank you to Andrew Stewart who posted on this page, announcing that there is a 14 day cooling off period [ buried deep down in the terms and conditions ] for online sign ups.
After signing up online for the misuse of data by Google and Microsoft, I started receiving a torrent of emails requesting additional information, including many duplicate emails. Not a good start! I rechecked the extensive T&C’s in their CFA ( conditional fee agreement ) and buried there was a clause that states, “If I lose, I am liable for paying my opponents legal charges and disbursements” WHICH CAN BE HUGE in the case of 2 USA giant companies like Microsoft and Google. I am posting this on TrustPilot to warn others to CAREFULLY read Baring’s T&C’s before signing any agreement with them, this is heavy stuff!

26. September 2025
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Antwort von Barings Law

Hi Brian,

I am sorry to hear that you did not feel comfortable in continuing your claim with us.

With regard to our claim against Google and Microsoft, they are both no-win no-fee. In addition to your CFA, an insurance policy would have been taken out to ensure that your liable costs would have been transferred to Barings Law in the event of an unsuccessful claim.

We understand that legal costs can mount up and we want to ensure that legal help is accessible for all, which is why we take out this policy.

I hope this helps explains things for you, but if you would like further clarification on the matter, should you ever wish to restart your claim, our team are available to call on 0161 200 9960 and they can help you understand our CFA in greater detail.

Kind regards,
Jessica Howkins

Bewertet mit 4 von 5 Sternen

Reversing cancellation of my claim

After a bit of effort to sort out an issue about my application I received a very helpful response from Jamila Nelson which enables me to reapply for compensation.

9. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Barings Law

Hi Vincent,

Thank you for leaving us great feedback regarding the service you received from Jamila.

If you require further assistance at any time, please do not hesitate to contact us.

Kind regards,
Jessica Howkins

Bewertet mit 5 von 5 Sternen

TALKED TO JACK HE WAS SO HELPFUL THANK…

TALKED TO JACK HE WAS SO HELPFUL THANK YOU FOR TODAY JACK HIGHLY RECOMMENDED BY ME 5 STARS

9. Oktober 2025
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Antwort von Barings Law

Hi Ashley,

Thank you for your great review. It's a pleasure to hear that you are happy with our service.

If you require us for further assistance at any time, please do not hesitate to contact us.

Kind regards,
Jessica Howkins

Bewertet mit 2 von 5 Sternen

I have also seen a post on Facebook…

I have also seen a post on Facebook with regards to the google data breach. I have provided them with my details but alas I keep getting an email which asks me to fill in a questionnaire. I cannot open this email as it crashes my email app and just continues to try and load indefinitely. I have emailed the company several times to explain the issue and to ask for help but keep getting an automated message back. Thinking this could be a scam to try and get me to pay fees when indeed I try to provide the information but can not access the form. No communication and help in my problems.

7. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Barings Law

Hi Carwyn,

I'm sorry to hear that you are experiencing issues while trying to access the questionnaire. We have had some issues with particular email domains opening links and creating this issue, it is something we are looking into.

I have passed your details over to our customer service team and have advised them to reach out to you to see how we can work around this problem in the meantime. They should be in touch with you shortly.

I would like to reassure you on our legitimacy as a firm. We would not ask for you to pay fees if you have been unable to complete a questionnaire due to a technical issue. We will work with you on coming to a resolution and ensuring the rest of your claim journey is smooth sailing for you.

You can also contact our team by calling 0161 200 9960 if you miss a call from our team. They will be on hand to help.

Kind regards,
Jessica Howkins

Bewertet mit 5 von 5 Sternen

I just spoke to Jack houghton he was…

I just spoke to Jack houghton he was very helpful and friendly and professional 100 present thanks

7. Oktober 2025
Bewertung ohne vorherige Einladung
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Antwort von Barings Law

Hi Joe,

Thank you for providing us with such great feedback regarding the service you received from Jack. I am pleased to hear he was able to help you with your queries.

If you require further assistance from us, please do not hesitate to contact us.

Kind regards,
Jessica Howkins

Bewertet mit 5 von 5 Sternen

Received Excellent Service!

7. Oktober 2025
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Antwort von Barings Law

Hi Tawanda,

Thank you for positive review regarding the service you received.

If you require any further assistance from us at any time, please do not hesitate to ask.

Kind regards,
Jessica Howkins

Bewertet mit 5 von 5 Sternen

I have had ongoing correspondence…

I have had ongoing correspondence regarding my ongoing claim. The paperwork is all clear and professional. I have spoken with one of the team members through Messenger at times, and they have been factual, empathetic, and understanding. I have felt supported and valued as a client.
As I suffer with anxiety and have dyslexia, i feel my needs have been met, valued and understood.

26. September 2025
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Antwort von Barings Law

Hi Tamar,

Thank you for leaving us such a wonderful review. I am delighted to hear that you feel valued and that you feel supported throughout your process with us.

Your trust in us is appreciated and we hope to bring you some good news in the future.

If you ever need us for anything, please don't hesitate to reach out to us.

Kind regards,
Jessica Howkins

Bewertet mit 5 von 5 Sternen

Excellent service & communication from…

Excellent service & communication from Jack Houghton.

23. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Barings Law

Hi Frances,

Thank you for your lovely review regarding Jack's service. I'm pleased to hear you are satisfied with how he has communicated with you.

If you ever require further assistance, please do not hesitate to contact us.

Kind regards,
Jessica Howkins

Bewertet mit 5 von 5 Sternen

Jack Houghton has been very helpful…

Jack Houghton has been very helpful throughout the process and has kept me informed every step of the way.

22. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Barings Law

Hi Emma,

Thank you for your great review regarding Jack's service. It's brilliant to hear he was able to help assist you.

If you require any further assistance, please do not hesitate to ask.

Kind regards,
Jessica Howkins

Bewertet mit 1 von 5 Sternen

Non responsive company!


Similar to others I saw a posting online from resolver with regards to data misuse for google & microsoft. The company mentioned in the posting handling claims was Barings Law.
The form for each claim asked for basic details which did not seem a problem at the time. After submitting the forms and reading through the fine print (which wasn’t available till after the forms were submitted) I decided to cancel. I subsequently filled up the cancellation forms and emailed back to the company.(within the 14 day cooling off period)
This was done within an hour on the 17th September. No call, no email from the company! I tried to call and use the web chat no response! Just bombarded with further meaningless emails which none of them confirm the cancellations requested!
How difficult is it for their customer service to send someone an email to let them know their request has been acknowledged?

17. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Barings Law

Hi Andrew,

I am sorry to hear you are unhappy with our service.

Unfortunately, without further information from yourself I am unable to locate your file to look into this for you. I have requested this from you via Trustpilot. If you could please respond to this, I will find out what is going on for you.

Alternatively, our team will be available between 9-5 on weekdays on both phone and webchat. We have had a high volume of queries come through over the past week, so they may be slightly delayed but I will advise for them to look for your email and provide you with a response.

Our team can be reached by calling 0161 200 9960 if you wish to try contact them again.

Kind regards.
Jessica Howkins

Bewertet mit 5 von 5 Sternen

Dealt with a Mr Houghton at Barings…

Dealt with a Mr Houghton at Barings Law... I wanted something cancelled and this guy was a pleasure to deal with... I'm over 76 years old and sometimes things get a bit muddled... but Mr Houghton helped me which I'm grateful for...Barings Law should be proud of having Mr Houghton on the team.
Thanks again John.

18. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Barings Law

Hi John,

Thank you for leaving us such a lovely review regarding Jack's service.

I am delighted to hear that you are happy with how Jack helped you go through things and that he put your mind at ease. As you have said, we definitely are proud to have him on the team.

If you ever require us for anything else, please do not hesitate to contact us.

Kind regards,
Jessica Howkins

Bewertet mit 5 von 5 Sternen

Take the Negative reviews with a pinch of salt

I signed up for the Microsoft & Google Data misuse action on 18/09/2025. Having read the 1 star negative reviews on here I decided to cancel my participation as I was concerned that although I appeared to qualify to join, further down the process it might turn out that I did not qualify or would lose and would therefore incur fees of some sort. As I was still in the 14 day cooling off period I decided to cancel, completed a cancelation letter/form(s) and emailed them today 19/09/2025 at 06.43am. At 15.58 on 19/09/2025 I received an email from Jack Houghton at Barings Law confirming my participation had been cancelled. I cannot fault the service I have received and while at least one of the negative reviews implies that they think the positive reviews are fake, I would question the motives of that particular reviewer, and the other negative reviewers. Maybe they feel they are entitled to one-2-one immediate service and their expectations are unachievable, or maybe they have an axe to grind and would never be satisfied. I and my partner encounter people of this mindset on a daily basis in our jobs. My experience has been very positive. I was contacted promptly in reply to my emails.

19. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Barings Law

Hi Mark,

Thank you for your kind review regarding the service you received from our agent Jack.

While we are sad to see you go, we understand your concerns and we would rather you feel comfortable and at ease. I would also like to thank you for your words regarding reviews - every review we get is from one of our clients, so to hear you find us trustworthy in that regard means a lot.

If you ever change your mind, or have any questions about your cancellation, please don't hesitate to contact us. We will be happy to help.

Kind regards,
Jessica Howkins

Bewertet mit 5 von 5 Sternen

Very prompt with there actions .any…

Very prompt with there actions .any queries there straight back to you and if any unforeseen events happen they let you know straight away

18. September 2025
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Antwort von Barings Law

Hi Wayne,

Thank you for your kind review. It is a pleasure to know that you are happy with our service and the updates you have been receiving from us regarding your case.

If you ever have any queries or need assistance with another matter, please do not hesitate to reach out to us. Our team will be happy to help.

Kind regards,
Jessica Howkins

Bewertet mit 1 von 5 Sternen

Is this a scam firm?

I got an email from Resolver (they are next on list for a bad review) telling me about a claim for data misuse by Google and Microsoft.
Why I even wasted time looking at it is a mystery.
Anyway had a look at it and filled in the form. Within minutes I was bombarded with 6 emails from Barings law. And I realised that if I didn't "cooperate" and probably filled in more forms and answered more questions I would be charged a fee. This I did not see anywhere before I filled in the form.
But I also saw that there was a 14 days cooling off period, so, I thought Ok, no problem.
I tried the web chat (20 hours ago, still no reply) I emailed them 3 times attaching the request to cancel form found on their website, No rply to these emails. I called them this morning at 11.44, talked to some guy who said my claim had not been cancelled but that he would do it straight away and send me a confirmation email. I am still waiting.
Then I got an email updating me on my claim at 2.43pm . I tried to call, the phone number is unavailable! tried the web chat . That does not work either. why on earth does Resolver get involved with these cowboys?
Please do not tell me to call 0161 200 9960 . I have tried and the number is "unavailable right now" and so is the Webchat.
Perhaps I should follow Robert West's example and start charging you £50 for each next email I sent you .And of course the ombudsman and a nice complaint to The Solicitors Regulation Authority .
Why have you not got a section for mis-sold legal advice?

18. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Barings Law

Hi Henri,

I am sorry to hear you have had such a troublesome experience in starting your claim and trying to cancel it.

Unfortunately, without your information I cannot locate your file. I have submitted a Trustpilot request to you - if you could please respond within their 48 hour time period, I will be able to look into this for you.

If our phone line is ever unavailable, it usually means all of our agents are on a call, although you should be placed in a queue. I will request that our tech team takes a look into this.

Alternatively, you can email info@baringslaw.com which goes to our customer service department.

Kind regards,
Jessica Howkins

Bewertet mit 5 von 5 Sternen

Jack Houghton

Jack Houghton is great to deal with- very prompt and friendly! Thank you Jack.

12. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Barings Law

Hi Sabin,

Thank you for your lovely review regarding the service you received from Jack. I'm delighted to know you're happy with his prompt responses to your queries.

If you require any further assistance, please do not hesitate to contact us.

Kind regards,
Jessica Howkins

Bewertet mit 1 von 5 Sternen

Managing your expectations …

After submitting all available documentation, with full explanation as to why age restricted documentation is not available, complaining by phone and email about continuing requests for 'outstanding' information, the emails persist. This company clearly does not take complaints seriously , read or take action when they are made. Bear this in mind before engaging with them.

1. September 2025
Bewertung ohne vorherige Einladung
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Antwort von Barings Law

Hi John,

I am sorry to hear that you have not had a good experience with our firm.

I have submitted a further information request via Trustpilot. If you could please respond to that, I will be able to look into this matter further for you and ensure a member of our team contacts you to find a suitable resolution for you.

Alternatively, you can call us on 0161 200 9960 and a member of our customer service team will be on hand to help.

Kind regards,
Jessica Howkins

Bewertet mit 5 von 5 Sternen

i was updated all the way through the…

i was updated all the way through the process.
the services has been amazing

7. August 2025
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Antwort von Barings Law

Hi Dina,

What a lovely review! Thank you for such lovely words. I'm delighted to hear our team have been able to help assist you with your case.

If you require further assistance, please do not hesitate to contact us.

Kind regards,
Jessica Howkins

Bewertet mit 1 von 5 Sternen

1* because there is no 0* option

I'm sure everyone has noticed but all the so called 5* reviews have no substance to them and are just glib comments. The genuine 1* reviews however give actual case and situation examples which mean something.
I expect them to try and take this review down as defamatory but trustpilot should take some ownership and see this for what it is.

28. August 2025
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Antwort von Barings Law

Hi David,

I would like to apologise on behalf of Barings that you are unhappy with the service you have received from us.

I have submitted an information request in order to locate your file so we can contact you to talk about what issues you have had with us and how we can rectify things moving forward.

Please can you respond to the information request so that we can discuss your complaint in further detail Alternatively can you call 0161 200 9960 and our customer service team will be able to help assist you.

Kind regards,
Jessica Howkins

Bewertet mit 1 von 5 Sternen

claimed money not passed on to customer

barings law have taken money from a Carphone warehouse claim for me and will not pass the money on, they will not email back.
after numerous phone calls they will not get in touch

28. August 2025
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Antwort von Barings Law

Hi James,

I am sorry to hear about your experience with us.

I have requested further information from yourself via Trustpilot so I can locate your file and take a look into this for you.

Once I have been able to do this, I will ensure that you are contacted as soon as possible to rectify this issue.

Kind regards,
Jessica Howkins

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