Excellent knowledge session with Brandon. He was so patient and knowledgeable, I learnt lots and have been enjoying using the newly learnt features in my car.
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Excellent knowledge session with Brandon. He was so patient and knowledgeable, I learnt lots and have been enjoying using the newly learnt features in my car.
Unternehmen hat geantwortet
As always our experience was excellent. Brandon took us through the system set up in our iX3 and now we now have our personal set up for our individual needs. Brandon also showed us how to get the bes... Mehr ansehen
Unternehmen hat geantwortet
There were a few things we were unsure of with certain apps with our phone connecting to the car. We made an appointment with Brandon, who explained everything we asked, he was very knowledgeable,... Mehr ansehen
Unternehmen hat geantwortet
My BMW X5 was in for an oil service today, I was offered the usual wash and vac courtesy clean which, needless to say, I accepted. I would like to both thank and congratulate whoever cleaned it, you... Mehr ansehen
Unternehmen hat geantwortet
BARRETTS OF KENT, SINCE 1902. COMBINING TRADITIONAL VALUES OF THE PAST, WITH THE CARS OF THE FUTURE. Proud new and used car retailers for Jaguar, Land Rover, BMW, MINI and Honda. With over 120 years of experience as a family-owned and operated business, we pride ourselves on great customer service and our wealth of automotive knowledge. We are passionate about making the car buying process an enjoyable experience, with a team of professional staff, that you can trust and rely on to guide you through seamlessly. Our service doesn’t just stop when you leave our showrooms, we are here to help you through your entire journey, which is why we build the strong, long-lasting relationships we have with our customers.
Broad Oak Road, CT2 7PQ, Canterbury, Vereinigtes Königreich
Hat 62 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Always take my BMW Barretts at Ashford . Bought the car off of them in 2019 and have had it serviced there ever since
Always treated well and they always do a first class job

Antwort von Barretts Kent
Helpful staff; lovely waiting area; car serviced while I waited, and cleaned for good measure!

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Barretts did what they promised, very important in todays sad world.

Antwort von Barretts Kent
Great service from Ashford workshop, particularly from Tanya Aksarova; she kept me informed of progress and sorted out two problems for me - Thank you Tanya

Antwort von Barretts Kent
I have to give Barretts a five star rating going on my experience. I couldn’t fault their service from picking my Jaguar XE up to keeping me well informed to what was happening and to delivering it back to me. Great Service Barretts thank you.

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Courtney and all other staff was absolutely amazing and I couldn’t ask for better service

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Polite and helpful staff
Quick turnaround with my vehicle
Vehicle was washed free of charge

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I could not fault the experience. Had c with Barrett’s Ashford. Tim was very understanding of my situation and made sure that the Countryman was the right car for me. He was knowledgeable about the whole range ands explained everything clearly. Myself and my friends will be back to use Tim again. Thank you Tim!!

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MOT completed efficiently and contacted when my car was ready to pick up.

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Always a good experience at Barretts. Trustworthy and efficient and the very best customer service

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Nothing new really. Service is always superb

Antwort von Barretts Kent
Once again we experienced excellent service from Barrett’s Honda in Canterbury. Part exchanging our Jazz was done professionally and with ease. We always feel very confident with the excellent sales service provided. Flynn the salesman who dealt with our purchase was professional in all aspects of the process. This is not our first time purchasing a car through Barrett’s, which goes to show how happy we are with all aspects of the Barrett’s business.

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I had a couple of minor issues with my new XE Barratts collected my car carried out the repairs cleaned my car returned it n time with a jag bag and a couple of goodies excellent service

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Excellent service from Tanya and team at Barretts, from the booking, car pick up and mot and service. Well done.

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Having had a really bad experience at another LR dealer, Barretts have been a breath of fresh air. Their communication has been flawless and the whole epxerience has been perfect. I cannot recommend them more highly.

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Customer Service is absolutely outstanding here.

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Ive been a Barretts Customer for nearly 35 years , 24 with Barretts Jaguar ..
I have always , without exception , received excellent service from all departments .
Whenever I call in to the Dealership , I am always made very welcome ..
Its a big shame the way the Jaguar brand is going ...sadly , I think I have just purchased my last Jaguar ..

Antwort von Barretts Kent
“I want to extend my thanks to Sophie Simpson for her exceptional customer service and dedication. She went above and beyond to ensure my issue was addressed, keeping me updated every step of the way. Her professionalism and attention to detail truly stood out.
A special mention also goes to Andy, the senior BMW technician, whose expertise and determination were instrumental in resolving a minor yet tricky issue with my car. His commitment to finding a solution was remarkable. Together, Sophie and Andy provided a level of service that exceeded my expectations. Thank you both!”

Antwort von Barretts Kent
They Go out of there way to look after me,
Even in hard times ,
The mechanic and body shop done a great job ,
And customer service were brilliant,

Antwort von Barretts Kent
Following a recent service of my BMW I8 at Canterbury BMW and then a safety recall on our Range Rover Evoque at Canterbury Land Rover I am delighted to report that both branches were exceptional, the customer experience was superb and all staff were polite, professional and approachable. Thank you

Antwort von Barretts Kent
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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