Barretts Kent Bewertungen 1 295

TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Excellent knowledge session with Brandon. He was so patient and knowledgeable, I learnt lots and have been enjoying using the newly learnt features in my car.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

As always our experience was excellent. Brandon took us through the system set up in our iX3 and now we now have our personal set up for our individual needs. Brandon also showed us how to get the bes... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

There were a few things we were unsure of with certain apps with our phone connecting to the car. We made an appointment with Brandon, who explained everything we asked, he was very knowledgeable,... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My BMW X5 was in for an oil service today, I was offered the usual wash and vac courtesy clean which, needless to say, I accepted. I would like to both thank and congratulate whoever cleaned it, you... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Autohändler

Vom Unternehmen geschrieben

BARRETTS OF KENT, SINCE 1902. COMBINING TRADITIONAL VALUES OF THE PAST, WITH THE CARS OF THE FUTURE. Proud new and used car retailers for Jaguar, Land Rover, BMW, MINI and Honda. With over 120 years of experience as a family-owned and operated business, we pride ourselves on great customer service and our wealth of automotive knowledge. We are passionate about making the car buying process an enjoyable experience, with a team of professional staff, that you can trust and rely on to guide you through seamlessly. Our service doesn’t just stop when you leave our showrooms, we are here to help you through your entire journey, which is why we build the strong, long-lasting relationships we have with our customers.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

1295 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 62 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

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Bewertet mit 5 von 5 Sternen

Barretts Ashford

Always take my BMW Barretts at Ashford . Bought the car off of them in 2019 and have had it serviced there ever since
Always treated well and they always do a first class job

4. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Barretts Kent

Hi,

Thank you for your five-star review and great comments.

Bewertet mit 5 von 5 Sternen

Great staff

Helpful staff; lovely waiting area; car serviced while I waited, and cleaned for good measure!

5. Dezember 2024
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Antwort von Barretts Kent

Hi Natasha,

Thank you for your five-star review and great comments.

Bewertet mit 5 von 5 Sternen

Barretts did what they promised

Barretts did what they promised, very important in todays sad world.

3. Dezember 2024
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Antwort von Barretts Kent

Hi Phil, thanks for taking the time to leave your kind feedback and five-star review. Customer service is very important to us and we're happy to hear we didn't disappoint.

Bewertet mit 5 von 5 Sternen

Great service from Ashford workshop

Great service from Ashford workshop, particularly from Tanya Aksarova; she kept me informed of progress and sorted out two problems for me - Thank you Tanya

4. Dezember 2024
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Antwort von Barretts Kent

Hi Mr Palmer, thank you for your five-star review and great feedback. We're glad you experienced great service at Barretts.

Bewertet mit 5 von 5 Sternen

Great Service

I have to give Barretts a five star rating going on my experience. I couldn’t fault their service from picking my Jaguar XE up to keeping me well informed to what was happening and to delivering it back to me. Great Service Barretts thank you.

4. Dezember 2024
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Antwort von Barretts Kent

Hi Barry, thank you for your five-star review and great feedback. We're glad you experienced great service at Barretts.

Bewertet mit 5 von 5 Sternen

Courtney and all other staff was…

Courtney and all other staff was absolutely amazing and I couldn’t ask for better service

27. November 2024
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Antwort von Barretts Kent

Hi Helen,

Thank you for your five-star review and amazing comments.

Bewertet mit 5 von 5 Sternen

Polite and helpful staff

Polite and helpful staff

Quick turnaround with my vehicle

Vehicle was washed free of charge

2. Dezember 2024
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Antwort von Barretts Kent

Hi Simon,

Thank you for your five-star review and comments.

Bewertet mit 5 von 5 Sternen

Faultless experience

I could not fault the experience. Had c with Barrett’s Ashford. Tim was very understanding of my situation and made sure that the Countryman was the right car for me. He was knowledgeable about the whole range ands explained everything clearly. Myself and my friends will be back to use Tim again. Thank you Tim!!

29. November 2024
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Antwort von Barretts Kent

Hi Michele, thank you for your five-star review and great feedback. We're glad you experienced great service at Barretts MINI Ashford, and will pass this on to Tim.

Bewertet mit 5 von 5 Sternen

MOT completed

MOT completed efficiently and contacted when my car was ready to pick up.

29. November 2024
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Antwort von Barretts Kent

Hi Mr Binfield, thank you for your five-star review and kind feedback. Glad to hear your MOT was completed efficiently at Barretts. Your feedback will be passed on to the team.

Bewertet mit 5 von 5 Sternen

Always a good experience at Barretts

Always a good experience at Barretts. Trustworthy and efficient and the very best customer service

30. November 2024
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Antwort von Barretts Kent

Hello Sue, thank you for taking the time to leave your five-star review and kind feedback. It will be passed to the team.

Bewertet mit 5 von 5 Sternen

Nothing new really

Nothing new really. Service is always superb

21. November 2024
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Antwort von Barretts Kent

Hello Mr Bispham, thank you for your five-star review and kind feedback. It will be passed to the team.

Bewertet mit 5 von 5 Sternen

Once again we experienced excellent…

Once again we experienced excellent service from Barrett’s Honda in Canterbury. Part exchanging our Jazz was done professionally and with ease. We always feel very confident with the excellent sales service provided. Flynn the salesman who dealt with our purchase was professional in all aspects of the process. This is not our first time purchasing a car through Barrett’s, which goes to show how happy we are with all aspects of the Barrett’s business.

29. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Barretts Kent

Hi Barbara, thank you for kind feedback and five-star review, and thank you for returning to Barretts. Your feedback will be passed on to Flynn and the team, it's great to hear you were happy with the service received once again. If you need any further assistance please don't hesitate to contact us.

Bewertet mit 5 von 5 Sternen

I had a couple of minor issues with my…

I had a couple of minor issues with my new XE Barratts collected my car carried out the repairs cleaned my car returned it n time with a jag bag and a couple of goodies excellent service

28. November 2024
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Antwort von Barretts Kent

Hello Mr Creasey, thank you for taking the time to leave your kind feedback and five-star review. Happy to hear your XE was returned cleaned and ready to go. If you need any further assistance please don't hesitate to get in touch.

Bewertet mit 5 von 5 Sternen

Excellent service from Tanya and team…

Excellent service from Tanya and team at Barretts, from the booking, car pick up and mot and service. Well done.

29. November 2024
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Antwort von Barretts Kent

Hello Mrs Smith, thank you for leaving your kind feedback and five-star review. We will be sure to pass this feedback on to Tanya and the team. Many thanks again.

Bewertet mit 5 von 5 Sternen

Having had a really bad experience at…

Having had a really bad experience at another LR dealer, Barretts have been a breath of fresh air. Their communication has been flawless and the whole epxerience has been perfect. I cannot recommend them more highly.

29. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Barretts Kent

Hello Mr Burfield, thank you for your five-star review and kind feedback. We're glad your experience at Barretts exceeded that of a similar retailer. Your recommendation is much appreciated and your feedback will be passed on to the team.

Bewertet mit 5 von 5 Sternen

Customer Service is absolutely…

Customer Service is absolutely outstanding here.

18. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Barretts Kent

Hi Rebecca, thank you for your five-star review and kind feedback. We're delighted to hear you received outstanding customer service.

Bewertet mit 5 von 5 Sternen

Barretts Service

Ive been a Barretts Customer for nearly 35 years , 24 with Barretts Jaguar ..
I have always , without exception , received excellent service from all departments .
Whenever I call in to the Dealership , I am always made very welcome ..
Its a big shame the way the Jaguar brand is going ...sadly , I think I have just purchased my last Jaguar ..

3. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Barretts Kent

Hello Mr Yarlett, it's great to hear your feedback as such a long-standing customer at Barretts. We're happy to hear you've always been made to feel welcome by all departments at our Jaguar retailer and received excellent service throughout. If you need any further assistance with your current Jaguar please don't hesitate to get in contact.

Bewertet mit 5 von 5 Sternen

I would give her 10 stars if I could!



“I want to extend my thanks to Sophie Simpson for her exceptional customer service and dedication. She went above and beyond to ensure my issue was addressed, keeping me updated every step of the way. Her professionalism and attention to detail truly stood out.

A special mention also goes to Andy, the senior BMW technician, whose expertise and determination were instrumental in resolving a minor yet tricky issue with my car. His commitment to finding a solution was remarkable. Together, Sophie and Andy provided a level of service that exceeded my expectations. Thank you both!”

29. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Barretts Kent

Hello Mr Cooper, thank you for your kind feedback and five-star review and you are more than welcome. We will be sure to make Sophie and Andy aware that their dedication and professionalism had a positive impact on your experience. Your kind feedback will be passed on to the team.

Bewertet mit 5 von 5 Sternen

They Go out of there way to look after…

They Go out of there way to look after me,
Even in hard times ,
The mechanic and body shop done a great job ,
And customer service were brilliant,

26. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Barretts Kent

Hello Mr Culver, thank you for taking the time to leave your kind feedback and five-star review. Your feedback will be passed on to the team.

Bewertet mit 5 von 5 Sternen

Following a recent service of my BMW I8…

Following a recent service of my BMW I8 at Canterbury BMW and then a safety recall on our Range Rover Evoque at Canterbury Land Rover I am delighted to report that both branches were exceptional, the customer experience was superb and all staff were polite, professional and approachable. Thank you

28. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Barretts Kent

Good morning Ben, very happy to hear that the service you received at our BMW and Land Rover Canterbury branches met your needs and expectations and you are more than welcome. Customer experience at Barretts is our top priority. Your kind feedback will be passed on to both teams.

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