Beauty Pie Bewertungen 

27 736
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I have been a Beauty Pie member for a long time and I’d really rate it as a company. It has a really broad range of products, some of which are outstanding. I think Marcia Kilgore, the founder is phen... Mehr ansehen

Bewertet mit 2 von 5 Sternen

The products are really good - but I tried to return an unused item and their customer service ‘department’ is truly truly awful. You can’t speak to a human - I still don’t have a refund for th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I love their products: top quality formulations. Most are suitable for sensitive skin though some creams may be more strongly fragranced. SPF for face is best I’ve tried. Quick dispatch, lovely packag... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Really impressed with Beauty Pie. I love the proposition – top-notch skincare and beauty products without the eye-watering prices. I tend to stick to the star products that everyone raves about r... Mehr ansehen

Unternehmensdetails

  1. Kosmetikgeschäft
  2. Kosmetikproduktanbieter
  3. Kosmetikindustrie

Vom Unternehmen geschrieben

At BEAUTY PIE, our mission is to make you feel like a kid in a cosmetics candy shop. To bring you the fairy tale. To deliver the absolute best in beauty nonstop, at prices so amazing, even a splurge is a steal. Because there should be no guilt in getting gorgeous.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

27 736 Bewertungen

5 Sterne
4 Sterne
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2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,5

Alle Bewertungen

(27 736)

2 209 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Transformative

Beauty pie has transformed my beauty routine, spending habits and most importantly my skin. I no longer waste time and money on overpriced products which promise miracles and deliver variable results. I use almost exclusively Beauty pie products and my skin is in much better condition as a result.

18. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Fab products

Fab products. Great ranges. Excellent customer service. What’s not to love about Beauty Pie!

17. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Order 4244938

Order 4244938
So disappointed with Beauty Pie. I’ve been ordering from them religiously for 2 years now and love the products but their customer service has really let them down. A few weeks ago my delivery was delivered to the wrong address. I tracked down the house but the owners said they hadn’t seen it. I reported to beauty pie and since have just received automatic replies and AI bots. It’s now nearly 3 weeks later and I’m over £100 out of pocket and no response from beauty pie as to how they’re going to fix it. If they don’t sort this out soon they’re going to lose loyal customers.

29. Juli 2026
Bewertung ohne vorherige Einladung
Beauty Pie-Logo

Antwort von Beauty Pie

Hi Carina,

Thank you for taking the time to share your feedback, and we're very sorry to hear that you have had a negative delivery experience - we'd absolutely love the opportunity to resolve this for you.

We've been experiencing an unusually high volume of enquiries, which unfortunately led to longer response times than we'd expect. We appreciate you bearing with us and we're so sorry for any inconvenience caused.

We're really disappointed to hear that you're still waiting on your order. We've now responded to your email with more information regarding your next steps. If you have any further questions, simply reply to that email and we'll be happy to help.

Best wishes,
Grace from Member Happiness
Beauty Pie

Bewertet mit 5 von 5 Sternen

…thoroughly recommend being a member

I've been a member for a few years and saved a lot of money on products not available on high street, I swear by the waterproof mascara it wont budge and the only way to remove it is with the remover on sale at Beauty Pie, being a member is great value because of what you can save and there are items we all use daily and for every skin type and age.

17. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Xmas all year round

Well where do I start from ...the packaging is so delightful ..it comes in a pink box with public tissue paper . You feel its xmas everytime . The products actually work at a reasonable price woth a wide range to choose from . Plus there is so much to choose from. Its a delight everytime to order . I would love to receive testers but havent been asked as yet . The quality of their youth bomb range is second to none im on my 4th bottle with the entire range. I only buy from beauty pie and havent shopped else where since. Their setting spray does what it says in the bottle and im probably on my 5th bottle . Their spf ive bought multiple supplies and have gone through dozens of bottle . Their violet shampoo is nothing like anything on the shop shelves . Worth every penny .

17. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The products are good quality and a…

The products are good quality and a very reasonable price. The collagen is very good and the makeup very reasonable compared to some of the competitors. Some of the skincare has gone up in Price a bit and made it slightly out of my bracket but the company still have plenty on offer that I can afford.

31. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Love the products, but customer service has gone downhill

I’ve been a loyal Beauty Pie member since 2020 and genuinely love the products, but the customer service has become practically non-existent lately. When you're paying an annual fee just for the privilege to shop, you'd at least expect basic customer care to be part of the package.

I booked a last-minute trip recently and placed an order around 8:00 AM, paying extra for next-day delivery. The site clearly states the cut-off is 5:00 PM, so I figured I was well within time. Literally five minutes after checking out, I got a promo email for a deal on body washes. I messaged straight away to see if they could add them to the order I'd just placed, but got a generic AI brush-off saying orders can't be changed. I asked if they could offer free shipping so I could grab the deal, but that was a flat no too. Not the end of the world, but annoying.

The real issue is that the order didn't arrive the next day, meaning I had to leave for my trip without it. This isn't the first time their express delivery hadn't arrived on time, so I reached out to let them know, expecting at least a quick acknowledgment or apology. It's now been three weeks of complete radio silence.

When I got back from the trip, I started a return for the items I didn't get to use. Two weeks later, I'm still waiting for them to simply approve the request and send a returns label. Their automated emails state returns must be received within two weeks of the order date, so their own support backlog makes it nearly impossible to follow their policy.

The products themselves are great, but the lack of care, unreliable delivery, and absent support mean it's just not worth the membership fee anymore. After six years, I’ll be cancelling.

27. Juli 2026
Bewertung ohne vorherige Einladung
Beauty Pie-Logo

Antwort von Beauty Pie

Hi Georgie,

Thank you for taking the time to share your thoughts, and thank you for your kind words about our products.

We've recently undergone one of the most significant technology upgrades in our history. As we transition to these new systems, our response times have been temporarily impacted - but please know this is short-term. Our Member Happiness team is working around the clock to get back to every member as efficiently as possible, and we expect to be back to our usual speedy responses very soon.

We’re sorry to hear about the delays and lack of communication you’ve experienced. We appreciate how frustrating it must have been to feel that you were left chasing for updates, particularly when you were working to a specific timeframe.

We’d really like the opportunity to look into this for you. Unfortunately, as you didn’t provide your contact details or order number with this review, we’re unable to locate your account to investigate further or reach out directly. We’ve submitted a request through Trustpilot for more information, and we’d be grateful if you could respond so we can look into this properly and help resolve this for you.

Best wishes,
Grace from Member Happiness
Beauty Pie

Bewertet mit 1 von 5 Sternen

I have been using Beauty Pie for many…

I have been using Beauty Pie for many years. Last week I put in an order and received an email informing me that my product was being sent to my previous address. This was minutes after I placed the order. I contacted Beauty Pie immediately to be informed that they had the correct address and that I should contact the courier when I received the tracking information. They did not have the correct address as I have received several parcels at my current address. I pointed this out. Today I received notification that my goods had been successfully delivered to my former address. A hundred miles from where I now live. Well done Beauty Pie. Terrible customer relations. I shall not be using you again .

14. August 2026
Bewertung ohne vorherige Einladung
Beauty Pie-Logo

Antwort von Beauty Pie

Hi Caroline,

Thank you for taking the time to leave a review and share your feedback. We're sorry to hear that your order is heading to an incorrect address.

We've been experiencing an unusually high volume of enquiries, which unfortunately led to longer response times than we'd expect. We appreciate you bearing with us and we're so sorry for any inconvenience caused.

We have now reached out to by email with more information regarding your Beauty Pie order. Please be assured that we will get your goods to you so that you can enjoy your Beauty Pie products!

We really appreciate your patience and your feedback, as it helps us identify where we need to improve. If you have any further questions, simply reply to that email and we'll be happy to help.

Best wishes,
Grace from Member Happiness
Beauty Pie

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