I have been a Beauty Pie member for a long time and I’d really rate it as a company. It has a really broad range of products, some of which are outstanding. I think Marcia Kilgore, the founder is phen... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The products are really good - but I tried to return an unused item and their customer service ‘department’ is truly truly awful. You can’t speak to a human - I still don’t have a refund for th... Mehr ansehen
Unternehmen hat geantwortet
I love their products: top quality formulations. Most are suitable for sensitive skin though some creams may be more strongly fragranced. SPF for face is best I’ve tried. Quick dispatch, lovely packag... Mehr ansehen
Really impressed with Beauty Pie. I love the proposition – top-notch skincare and beauty products without the eye-watering prices. I tend to stick to the star products that everyone raves about r... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At BEAUTY PIE, our mission is to make you feel like a kid in a cosmetics candy shop. To bring you the fairy tale. To deliver the absolute best in beauty nonstop, at prices so amazing, even a splurge is a steal. Because there should be no guilt in getting gorgeous.
Kontaktinformationen
1 Wells Street, W1T 3PQ, London, Vereinigtes Königreich
- www.beautypie.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Incredible Products
Beauty Pie allows me to enjoy incredible products that otherwise would be outside my budget. The service is so good with orders being delivered within a few days.
As things are affordable , I can try lots of new and different products and enjoy more luxury items which I would not previously have purchased .
Great selection of products
Great selection of products. I like that many are suitable for my sensitive skin. Clear information about ingredients is most helpful. I particularly like the Japanfusion range. Also the tubing mascara is amazing!
Great products and really easy process…
Great products and really easy process to purchase
Great products at outstanding prices
Great products at outstanding prices. I have been a customer of Beauty Pie for years - for myself or for others.
Great quality of products and service
Great quality of products and service
Amazing products at sensible prices!
Amazing products at a much more sensible price than the big luxe brands, wouldn’t be without them!
Verwendet eventuell KI als AntworthilfeMehr lesen
The Unhappiness Team
I’m a member and have spent hundreds of pounds on Beauty Pie products, so I can only imagine how non-members are treated.
A month ago, I ordered several products. One tube of cream arrived without a pump, making it completely unusable. I contacted Beauty Pie immediately and included a photo. I received an acknowledgement and a promise that the “Happiness Team” would resolve it.
Two weeks passed with no response, so I contacted you again. That was another two weeks ago. I received almost exactly the same scripted response, except this time you had the audacity to send me a customer service survey.
Four weeks, two contacts and still no replacement or resolution. This is shocking customer service and certainly not what I would expect from a membership-based brand. This was before I received the attached. On which planet is it acceptable to blame the customer for a malfunctioning product? And what exactly is this “Happiness Team”? Do they actually read customers’ enquiries before responding, or just send out a generic script? How insulting.
P.s, it seems that, it is no longer possible to attach photos on here. The first upsetting message is below and they kept coming after I published this review.
We're currently experiencing a higher than usual backlog, please allow up to 7 business days for a response. We handle all queries in chronological order. Sending multiple messages within one thread resets your position in the queue to the back, so we kindly ask you to refrain from doing so to avoid delays in our response times to you.
One thing I know about dealing with customer complaints is that you treat customers with respect. You don’t simply answer cases in the order they’re received, treat customers like idiots or, most certainly, blame them for problems with your own product or service. Waiting a month for a meaningful response is utterly unacceptable.

Antwort von Beauty Pie
Addictively good quality
Membership of Beauty Pie was my 2020 lockdown treat to myself and I'm still in the club...great quality products sold at sensible prices, all delivered quickly and stylishly
Delivered on time & very pleased with…
Delivered on time & very pleased with products. Will definitely order more products
I love this brand
I love this brand, there are so many good quality products at affordable prices and work!
I have been a member for over 2 years
I have been a member for over 2 years. My Daughter bought me the first membership for my Birthday and still continues to do so. I have lots of favourite in all areas….body, face, hair and I have just bought the light face mask. Great company which I will continue to enjoy especially at such good prices and great quality.
Literal mould is growing in product
Literal mould is growing in product. Customer service is not providing a solution except saying I can return the product at no cost.. absolutely disgusting all around

Antwort von Beauty Pie
Great choice of products
Great choice of products, high quality with luxurious feel. Always arrive quickly and nicely wrapped.
Affordable quality
Every product I have purchased has been excellent quality at reasonable prices, joining Beauty Pie was such a good decision. I’m a huge fan of their products.
I signed up to a years membership and…
I signed up to a years membership and have basically bought all my skin care ever since. The products are great. I’ve now started trying some of the make up out and so far so good! Will definitely renew my membership
Love beauty pie products
Have been a beauty pie member for years. Products really effective and feel luxurious without the luxurious pricetag.
I’ve been a beauty pie subscriber for a…
I’ve been a beauty pie subscriber for a year. There are so many hero products that I now can’t live without. I love the magnesium & lavender bath soak, the featherweight sunscreen & the vit c cream. Too many to mention.
Excellent products at reasonable…
Excellent products at reasonable prices. Easy to order and quick delivery. No fuss.
Very high quality products
Very high quality products, and excellent discounts if you're a member. I've bought so many things now, i love Beauty Pie!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







