My phone interaction with Vicky of "Betdaq" was absolutely excellent as she handled my query efficently and in a super-friendly, personable manner.She took the trouble to "walk me through"my issue an... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Amazing customer support on hand, and a great exchange with the enhanced specials. BETDAQ Vicky is a legend for what she provides to the Matchedwise group, made BETDAQ a daily used exchange.
Unternehmen hat geantwortet
I've been with Betdaq for a very long time, and I find them generally ok. However, I don't use them anywhere near as much as I'd like to because their website gives me continual problems. It's always... Mehr ansehen
Unternehmen hat geantwortet
Vicky in Customer Service... 10/10 ! Thank you so much. Absolute diamond. Helped me with my questions and she immediately got me on the Discord support group like, step-by-step walked my old-ass throu... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Betdaq is one of the largest betting exchanges in the world, offering customers a unique position to back and lay bets at competitive odds whilst accompanying their exchange product with an innovative sportsbook and casino.
Kontaktinformationen
4th Floor, IFSC House, Custom House Quay, IFSC, Dublin 1, D01 R2P9, Dublin, Irland
- +353 15566222
- helpdesk@betdaq.com
- www.betdaq.com
4,5
Hervorragend
1602 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Vicky from the help desk helped me out…
Vicky from the help desk helped me out again and sorted my query ASAP really happy with the outcome thanks again
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Gareth,
Thank you for taking the time out to leave us a review. We're delighted to hear Vicky found a solution to your query. You can always reach out to us via the live chat or email at helpdesk@betdaq.com.
Kind regards
BETDAQ
Antwort von BETDAQ
Hi Reece,
We're delighted to hear you're enjoying the service and hope to hear from you again.
Many thanks
BETDAQ
Antwort von BETDAQ
Hi Daniel,
Thank you for taking the time to leave us a review, we really appreciate the kind words.
Kind regards
BETDAQ
super helpful team and easy to use site
having used other exchanges i came across this one as a recommendation from a friend. having used today, i can say this offers some uniqueness versus others. another string to the bow!
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Goosfraba,
Thank you for taking the time to share your experience! We’re delighted that everything met your expectations. Providing excellent service is our top priority, and it’s wonderful to know we delivered.
Kind regards
BETDAQ
Pleasure to deal with a company that…
Pleasure to deal with a company that made a point of getting things sorted
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Christian,
We’re so pleased to hear you’re enjoying the service! Thank you for trusting us and for sharing your experience. If you ever need anything, our team is always here to help.
Kind regards
BETDAQ
Great app and customer service
Great app and customer service
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Sean,
Thank you for your wonderful review! It’s customers like you who make what we do so rewarding. We truly appreciate your trust in us and look forward to continuing to exceed your expectations in the future.
Kind regards
BETDAQ
great and reliable site
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Yianni,
Thank you for the feedback! We’re absolutely delighted that you had such a positive experience. Your support means the world to us!
Kind regards
BETDAQ
Antwort von BETDAQ
Hi Daniel,
Thank you for your 5-star review! We’re so glad you’re happy with our service. If there’s ever anything more we can do for you, please don’t hesitate to reach out — we’re always here to help.
Kind regards
BETDAQ
John dealt with my locked password…
John dealt with my locked password quickly. However, I sent my first email yesterday just after 5pm and hoped that it would have been dealt with then.
20. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Paula,
It's our pleasure to have resolved your query through our Customer Engagement Executive John. We apologise it took longer than expected and hope to hear from you again.
Many thanks
BETDAQ
Vicky, a credit to your business
Really friendly polite staff, problem resolved very quickly
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Deborah,
Thank you for taking the time out to leave us a review. We're delighted to hear Vicky found a solution to your query. You can always reach out to us via the live chat or email at helpdesk@betdaq.com.
Have a great weekend.
Kind regards
BETDAQ
Such an easy site to use :)
Such an easy site to use :)
Not much more else to say - I appreciate a clean, modern UI and friendly, easy to reach support
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Joshua,
We’re so pleased to hear about your positive experience! Providing excellent service is always our goal, and it’s fantastic to know we delivered. Thanks again for choosing us — we look forward to helping you in the future.
Kind regards
BETDAQ
Vicky in Customer Service..
Vicky in Customer Service... 10/10 ! Thank you so much. Absolute diamond. Helped me with my questions and she immediately got me on the Discord support group like, step-by-step walked my old-ass through it lol. So far, BetDaq has been awesome!
18. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi RV,
Thank you for taking the time out to leave us a review. We're delighted to hear Vicky found a solution to your query. You can always reach out to us via the live chat or email at helpdesk@betdaq.com.
Kind regards
BETDAQ
EXCELLENT
the customer service i received was excellent and my problem was well attended to and was resolved and very happy with that
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Sunday,
Thank you for taking the time to leave such a wonderful review. We're delighted that you’re happy with our service. Feedback like yours motivates us to continue delivering the highest standards. We look forward to welcoming you back in the future.
Kind regards
BETDAQ
Vicky sorted out my problem with ease
Vicky sorted out my problem with ease. very good
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi George,
Thank you for taking the time out to leave us a review. We're delighted to hear Vicky found a solution to your query. You can always reach out to us via the live chat or email at helpdesk@betdaq.com.
Kind regards
BETDAQ
Vicky was very helpful and solved issue…
Vicky was very helpful and solved issue quickly
15. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Mike,
Thank you for taking the time out to leave us a review. We're delighted to hear Vicky found a solution to your query. You can always reach out to us via the live chat or email at helpdesk@betdaq.com.
Kind regards
BETDAQ
Excellent customer service from john…
Excellent customer service from john and vicky, both extremely prompt, informative and helpful. Sorted issue Excellently
9. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi William,
It's our pleasure to have resolved your query through our Customer Engagement Executive's John & Vicky. We hope to hear from you again.
Many thanks
BETDAQ
Betdaq are one of the best customer…
Betdaq are one of the best customer friendly teams out there. Amazing selections and great odds that are very much better than others. Betdaq are the number one when it comes to sports and exchange.
7. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Alex,
Thank you for your kind review. We’re glad to hear you’re happy with our service and appreciate your support.
Kind regards
BETDAQ
My query regarding a withdrawal problem…
My query regarding a withdrawal problem was resolved without too much delay, and although I still feel that the problem should not have existed in the first place, I was very pleased that it was easily resolved.
4. Februar 2026
Antwort von BETDAQ
Hi Delwyn,
Thank you so much for taking the time to share this! We’re really happy to hear you had a great experience. Your feedback means a lot to our team, and we look forward to supporting you again soon.
Kind regards
BETDAQ
I felt that Austin listened to my…
I felt that Austin listened to my problem and made every attempt to solve it.
He was patent with me and very helpful.
5. Februar 2026
Antwort von BETDAQ
Hi Anthony,
It's our pleasure to have resolved your query through our Customer Engagement Manager Austin. We hope to hear from you again.
Have a great weekend.
Many thanks
BETDAQ
SCAM SITE
SCAM SITE, I signed up using the welcome offer for 150 free spins, i wagered £30 and got £15 back so i lost £15 but thats not the issue i then went to customer service to ask if i could withdraw without forfiting the spins they said i could so i did, then a few hours later i tried to log into to see if my free spins are there and my account was suspended for no reason not even an email, this is some SCAM site that gets you to wager then if you dont lose enough they dont let you claim the offer, DONT SIGN UP UNLESS YOU WANT TO GET SCAMMED.
also if they try to take this down, trustpilot i have evidence of the emails and that im a customer.
4. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Fk,
Thank you for your review. We are sorry to hear of your experience and can confirm a member of our Customer Service Team will be in contact regarding your query.
We apologise for any inconvenience caused.
Kind regards
BETDAQ
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