My phone interaction with Vicky of "Betdaq" was absolutely excellent as she handled my query efficently and in a super-friendly, personable manner.She took the trouble to "walk me through"my issue an... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Amazing customer support on hand, and a great exchange with the enhanced specials. BETDAQ Vicky is a legend for what she provides to the Matchedwise group, made BETDAQ a daily used exchange.
Unternehmen hat geantwortet
I've been with Betdaq for a very long time, and I find them generally ok. However, I don't use them anywhere near as much as I'd like to because their website gives me continual problems. It's always... Mehr ansehen
Unternehmen hat geantwortet
Vicky in Customer Service... 10/10 ! Thank you so much. Absolute diamond. Helped me with my questions and she immediately got me on the Discord support group like, step-by-step walked my old-ass throu... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Betdaq is one of the largest betting exchanges in the world, offering customers a unique position to back and lay bets at competitive odds whilst accompanying their exchange product with an innovative sportsbook and casino.
Kontaktinformationen
4th Floor, IFSC House, Custom House Quay, IFSC, Dublin 1, D01 R2P9, Dublin, Irland
- +353 15566222
- helpdesk@betdaq.com
- www.betdaq.com
4,5
Hervorragend
1603 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great enhanced specials markets and low…
Great enhanced specials markets and low commission rate.
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Fred,
Thank you so much for your kind review! We're really glad to hear you had a great experience with us. Your feedback means a lot to our team, and we truly appreciate you taking the time to share it.
Have a great weekend.
Kind regards
BETDAQ
Great Exchange
Excellent customer service and competitive odds.
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Pip,
Thank you for the fantastic review! We're really glad you had a great experience. Your support means a lot to our team.
Have a great weekend.
Kind regards
BETDAQ
Antwort von BETDAQ
Hi Charlie,
Thank you for taking the time to share your feedback. We're delighted to hear that you had a positive experience with us. Providing excellent service is our priority, and it's wonderful to know we delivered. We truly appreciate your support.
Have a great weekend.
Kind regards
BETDAQ
Vicky at customer support
Vicky at customer support was brilliant, quick, effective and found solutions easy. 5 stars.
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Darrin,
Thank you for taking the time out to leave us a review. We're delighted to hear Vicky found a solution to your query. You can always reach out to us via the live chat or email at helpdesk@betdaq.com.
Have a great weekend.
Kind regards
BETDAQ
Vicky at customer service….
Vicky at customer service….. superb.
Very friendly and helpful…… sorted out
withdrawal enquiry promptly
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Darrin,
Thank you for taking the time out to leave us a review. We're delighted to hear Vicky found a solution to your query. You can always reach out to us via the live chat or email at helpdesk@betdaq.com.
Kind regards
BETDAQ
Vicky
Vicky instantly solved my problem and was so nice and understanding about it!!!! She deserves a raise
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Kidam,
Thank you for taking the time out to leave us a review. We're delighted to hear Vicky found a solution to your query. You can always reach out to us via the live chat or email at helpdesk@betdaq.com.
Kind regards
BETDAQ
Absolutely USELESS website.
Absolutely useless website which is full of glitches, its even difficult to login often having to click over ten times or more, its exactly the same trying to place bets.
Lord only knows what sort of defective software they are running as its by far the worst, and slowest, of any betting site I have ever used.
7. März 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Stephen,
Thank you for leaving your review, we're disappointed to see that you have rated your BETDAQ experience one-star. You can follow the forgotten password process to regain access to BETDAQ.
If you'd like to discuss the matter further, please feel free to get in touch with our CS Team by live chat or by email at helpdesk@betdaq.com and they'll be happy to assist you.
Kind regards
BETDAQ
Very helpful with applying my 0 percent…
Very helpful with applying my 0 percent commission.
24. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Marlowe,
We're delighted to hear you're enjoying the commission offer. Don't hesitate to contact our customer service desk in future.
Many thanks
BETDAQ
Great service
Great service, from MatchedWise discord, Vicky was very helpful.
19. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Joe,
Thank you for taking the time out to leave us a review. We're delighted to hear Vicky found a solution to your query. You can always reach out to us via the live chat or email at helpdesk@betdaq.com.
Kind regards
BETDAQ
Excellent service with Vicky
21. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi William,
Thank you for taking the time out to leave us a review. We're delighted to hear Vicky found a solution to your query. You can always reach out to us via the live chat or email at helpdesk@betdaq.com.
Kind regards
BETDAQ
Playing for hours
Playing for hours. Deposited £60 got up to £108 out of the blue my account got suspended. Couldn't contact customer services because my log in details wasn't matching which n fact it was correct. Scam site stay clear.
Edit: My account got suspended because I self excluded from Ladbrookes 9 years ago. It's anything not to pay you out or even get your deposit back.
2. März 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Gareth,
Thank you for leaving your review, we're disappointed to see that you have rated your BETDAQ experience one-star. Our Customer Service Team have confirmed that the correct procedure was followed in this instance regrading your account.
If you'd like to discuss the matter further, please feel free to get in touch with our CS Team by live chat or by email at helpdesk@betdaq.com.
Kind regards
BETDAQ
I tried to withdraw some money
I tried to withdraw some money but my bank declined my card - expired. After contacting Vicky, I provided details of my new card and verification and the money was in my account within hours.
25. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Barry,
Thank you for taking the time out to leave us a review. We're delighted to hear Vicky found a solution to your query. You can always reach out to us via the live chat or email at helpdesk@betdaq.com.
Kind regards
BETDAQ
A few days ago I wrote
A few days ago I wrote, what I felt at the time, that was a genuine grievance to a loyal customer, and left a honest review.
Since then, Betdaq have reached out to me via customer service person Vicky. A couple of phone calls later and the majority of the issues have been dealt with. She must have worked hard as I am not an easy person to change minds.
I still think the affordability problems are slightly a self inflicted issue, I am more able to afford my hobby today than I was when 'unlimited' was the case.
Just goes to prove it is good to talk.
3. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Barry,
Thank you for taking the time out to leave us a review. We're delighted to hear Vicky found a solution to your query. You can always reach out to us via the live chat or email at helpdesk@betdaq.com.
Kind regards
BETDAQ
Your deposit request has been rejected…
Your deposit request has been rejected as it would exceed your deposit limits. It's the 1st of the month they should of reset it also been told i have £500 and £300 monthly limet last i asked. Turned out the £300 a month was correct. If you win £1000 withdraw it then go to add £300 later they say you have already reached your limit. Even tho you are up £700
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Clive,
Thank you for your review. We are sorry to hear of your experience and can confirm a member of our Customer Service Team will be in contact regarding your query.
We apologise for any inconvenience caused.
Kind regards
BETDAQ
very helpfull,really sorted my problem…
very helpfull,really sorted my problem out first class
26. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Brian,
Thank you for taking the time to leave us a review, we really appreciate the kind words.
Have a great weekend.
Kind regards
BETDAQ
Antwort von BETDAQ
Hi Ayano,
We're delighted to hear you found a fast response to your query and are always on hand to help.
Have a great weekend.
Many thanks
BETDAQ
Great
Great, prompt service from Vicky and Rory to resolve my issue.
25. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Mark,
Thank you so much for your wonderful review!
We’re absolutely delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team and truly motivate us to keep delivering the best possible service.
Kind regards
BETDAQ
Good service
24. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Jude,
We’re so pleased to hear about your positive experience! Providing excellent service is always our goal, and it’s fantastic to know we delivered.
Kind regards
BETDAQ
Vickey will solve all your problems
24. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Abi,
Thank you for taking the time out to leave us a review. We're delighted to hear Vicky found a solution to your query. You can always reach out to us via the live chat or email at helpdesk@betdaq.com.
Kind regards
BETDAQ
Great and easy app with great service
Great and easy app with great service
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi James,
We’re so pleased to hear about your positive experience! Providing excellent app and service is always our goal, and it’s fantastic to know we delivered. Thanks again for choosing us — we look forward to helping you in the future.
Kind regards
BETDAQ
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