My phone interaction with Vicky of "Betdaq" was absolutely excellent as she handled my query efficently and in a super-friendly, personable manner.She took the trouble to "walk me through"my issue an... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I've been with Betdaq for a very long time, and I find them generally ok. However, I don't use them anywhere near as much as I'd like to because their website gives me continual problems. It's always... Mehr ansehen
Unternehmen hat geantwortet
Vicky in Customer Service... 10/10 ! Thank you so much. Absolute diamond. Helped me with my questions and she immediately got me on the Discord support group like, step-by-step walked my old-ass throu... Mehr ansehen
Unternehmen hat geantwortet
Amazing customer support on hand, and a great exchange with the enhanced specials. BETDAQ Vicky is a legend for what she provides to the Matchedwise group, made BETDAQ a daily used exchange.
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Betdaq is one of the largest betting exchanges in the world, offering customers a unique position to back and lay bets at competitive odds whilst accompanying their exchange product with an innovative sportsbook and casino.
Kontaktinformationen
4th Floor, IFSC House, Custom House Quay, IFSC, Dublin 1, D01 R2P9, Dublin, Irland
- +353 15566222
- helpdesk@betdaq.com
- www.betdaq.com
4,4
Hervorragend
1610 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 96 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Customer Support at Betdaq
I contacted Customer Support with a 'logging in' problem. Vicky talked me through how to rectify things and she did a great job. She was patient, understanding and knowledgable and a credit to Betdaq.
9. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Peter,
Thank you for taking the time out to leave us a review. We're delighted to hear Vicky found a solution to your query. You can always reach out to us via the live chat or email at helpdesk@betdaq.com.
Have a great weekend.
Kind regards
BETDAQ
It’s easy to use and if you need any…
It’s easy to use and if you need any help the customer service is great!
8. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Daniel,
Thank you for your positive review! We’re glad you’re happy with our service and look forward to welcoming you back again soon.
Have a great weekend.
Kind regards
BETDAQ
Antwort von BETDAQ
Hi James,
Thank you for your kind feedback! We’ll be sure to pass your comments on to the team—they’ll be delighted to hear this.
Have a great weekend.
Kind regards
BETDAQ
So helpful with matched betting
8. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Lucas,
Thank you so much for your kind words! We’re really happy to hear you had a great experience and appreciate you taking the time to share your feedback.
Have a great weekend.
Kind regards
BETDAQ
Quick and friendly customer services
My inquiry was dealt with quickly and speedily, with friendly customer service.
7. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Ben,
Thank you for your positive review. We’re delighted to hear that you’re satisfied with our service. Your feedback means a lot to us, and we look forward to supporting you again in the future.
Have a great weekend.
Kind regards
BETDAQ
Excellent support
Made a right mess of a bet and Hazel helped me put things right. Took the time to explain everything.
Saved me losing money.
Top notch!
4. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Pat,
It's our pleasure to have resolved your query through our Customer Relationship Manager Hazel. We hope to hear from you again.
Many thanks
BETDAQ
As usual a quick and professional…
As usual a quicj and professional response to my enquiry
4. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Mr. White,
Thank you so much for your kind words! We’re really happy to hear you had a great experience. Your support means a lot to us.
Kind regards
BETDAQ
Credit where it's due
My enquiry was dealt with quickly, efficiently and in a very pleasant manner . Not something I take for granted with a lot of companies these days,so fair play.
2. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Kevin,
Thank you for taking the time to leave such a lovely review. We’re glad you’re happy with our service and truly appreciate your support!
Kind regards
BETDAQ
Excellent service I had a problem with…
Excellent service I had a problem with a debit card no longer in use a lady by the name of Vicky dealt with it with great efficiency highly recommend
2. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Kevin,
Thank you for taking the time out to leave us a review. We're delighted to hear Vicky found a solution to your query. You can always reach out to us via the live chat or email at helpdesk@betdaq.com.
Kind regards
BETDAQ
My enquiry and subsequent request were…
My enquiry and subsequent request were handled both and very efficiently by Vicky who provided a truly excellent customer experience. Thank you Vicky
27. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Mike,
Thank you for taking the time out to leave us a review. We're delighted to hear Vicky found a solution to your query. You can always reach out to us via the live chat or email at helpdesk@betdaq.com.
Kind regards
BETDAQ
Very helpful
Very helpful. I was surprised to be informed I was not putting my password in correctly and on further inspection, having not been on the site for a while, I realised I was making the same mistake with my 3rd letter. Tried again and got on having informed them that I had identified my error.
26. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Stephen,
We're delighted to read your positive review and feedback. Don't hesitate to contact us again.
Many thanks
BETDAQ
Customer Service was incredible and…
Customer Service was incredible and quick. Got straight to the point and provided me with what I requested for.
22. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Emman,
Thank you so much for your kind words and for taking the time to leave us a review. We’re thrilled to hear that you had a positive experience with BETDAQ.
Your feedback truly means a lot to our team and encourages us to keep delivering the best possible service.
Kind regards
BETDAQ
Fast with great customer service
Vicky very quickly gave me 0% commission and the website itself is a great exchange with many specials
19. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Nat,
Thank you for taking the time out to leave us a review. We're delighted to hear Vicky found a solution to your query. You can always reach out to us via the live chat or email at helpdesk@betdaq.com.
Kind regards
BETDAQ
Best customer service team
BETDAQ is an incredibly reliable site and there customer service is even better - especially vicky
19. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Sajid,
Thank you for taking the time out to leave us a review. We're delighted to hear Vicky found a solution to your query. You can always reach out to us via the live chat or email at helpdesk@betdaq.com.
Have a great weekend.
Kind regards
BETDAQ
Fast response from Vicky and she is…
Fast response from Vicky and she is very helpful. Great exchange, easy to use.
19. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Robyn,
Thank you for taking the time out to leave us a review. We're delighted to hear Vicky found a solution to your query. You can always reach out to us via the live chat or email at helpdesk@betdaq.com.
Have a great weekend.
Kind regards
BETDAQ
10/10
Customer service is unlike an other betting exchange or even company. Replies within seconds and always helpful, shoutout Vicky.
19. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Ethan,
Thank you for taking the time out to leave us a review. We're delighted to hear Vicky found a solution to your query. You can always reach out to us via the live chat or email at helpdesk@betdaq.com.
Have a great weekend.
Kind regards
BETDAQ
Couldn't remember my Password
Couldn't remember my Password. Vicky guided me through password recovery and now I can log in again.
If you forget your password, this is an amazing site to be a member of.
17. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Becky,
Thank you for leaving your review, we're disappointed to see that you have rated your BETDAQ experience one-star. If you wish to discuss the matter further, you can reach our Customer Service Team via the live chat or email at helpdesk@betdaq.com.
Kind regards
BETDAQ
Antwort von BETDAQ
Hi Lee,
Thanks so much for the great review! We’re really happy to hear you had a good experience with BETDAQ.
Your feedback means a lot to us, and we truly appreciate you taking the time to share it. Hope to hear from you again soon!
Kind regards
BETDAQ
Super all round
Easy to use exchange, great support and always willing to help. I'd recommend BetDaq over all the other exchanges!
16. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Luis,
Thank you for taking the time to share your experience! We’re delighted to hear that you were happy with BETDAQ. Your feedback means a lot to our team and motivates us to keep delivering great service.
We look forward to serving you again soon.
Kind regards
BETDAQ
Quick reply
My issue was resolved with minimal fuss. It took me longer to remember my username !
Quick response, polite and professional.
15. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von BETDAQ
Hi Jon,
Thank you so much for your kind words and for taking the time to leave us a review. We’re thrilled to hear that you had a positive experience with BETDAQ.
Your feedback truly means a lot to our team and encourages us to keep delivering the best possible service.
Kind regards
BETDAQ
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