My phone interaction with Vicky of "Betdaq" was absolutely excellent as she handled my query efficently and in a super-friendly, personable manner.She took the trouble to "walk me through"my issue an... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
My phone interaction with Vicky of "Betdaq" was absolutely excellent as she handled my query efficently and in a super-friendly, personable manner.She took the trouble to "walk me through"my issue an... Mehr ansehen
Unternehmen hat geantwortet
I've been with Betdaq for a very long time, and I find them generally ok. However, I don't use them anywhere near as much as I'd like to because their website gives me continual problems. It's always... Mehr ansehen
Unternehmen hat geantwortet
Vicky in Customer Service... 10/10 ! Thank you so much. Absolute diamond. Helped me with my questions and she immediately got me on the Discord support group like, step-by-step walked my old-ass throu... Mehr ansehen
Unternehmen hat geantwortet
Amazing customer support on hand, and a great exchange with the enhanced specials. BETDAQ Vicky is a legend for what she provides to the Matchedwise group, made BETDAQ a daily used exchange.
Unternehmen hat geantwortet
Betdaq is one of the largest betting exchanges in the world, offering customers a unique position to back and lay bets at competitive odds whilst accompanying their exchange product with an innovative sportsbook and casino.
4th Floor, IFSC House, Custom House Quay, IFSC, Dublin 1, D01 R2P9, Dublin, Irland
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 92 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Great exchange!
Amazing customer service, great sign up offer and always on top of enhanced specials. Also very user friendly.

Antwort von BETDAQ
very good service.my question was resolved in quick time by bonestine excellent customer service.

Antwort von BETDAQ
Thanks to Vicky I was able to sort my issues getting on my account, she had the patience of a saint, thank you Vicky

Antwort von BETDAQ
Excellent customer support, very personable and always quick to add specials. Many thanks!

Antwort von BETDAQ
They can completely change a bet without telling you. Avoid at all costs. Not to be trusted. Any matched bettors reading this, stick to Smarkets or Matchbook instead. I didn't want to have to make this review but they have stopped replying to my emails now.
There was an enhanced special bet based (specifically requested in response to a 7bet boost), I placed a lay bet on it, and then the next day they changed it to a different bet without telling anyone. I'm not the only one who was affected by this. Instead of sorting it out properly and treating their loyal customers properly, they brushed it off as an "obvious error" and cited generic terms and conditions about not being liable for errors, without recognising and understanding what they actually did.
There's a difference between an error and completely changing a bet. Nothing can justify completely changing a bet like this. After I followed up and pointed this out, they have since stopped replying to my emails (they wouldn't have even replied to my first complaint if I didn't chase it up).
They claim they can't be liable for any mistakes, but anyone reading this please be informed that Smarkets and Matchbook have routinely made goodwill gestures in situations like this in the past. Betdaq chooses not to and that shows how much they value their customers.
As a customer who puts 5-figure amounts (tens of thousands of £) of volume through their site every month, this is how I get treated in return. No goodwill gestures, completely changing bets, wielding unchecked power and citing generic terms and conditions that make them immune to any accountability. A BIG NO from me. I will stick with Matchbook and Smarkets where I am valued as customer. I suggest everyone else does the same.

Antwort von BETDAQ
I have used BETDAQ for almost a year now. They have always been so helpful when I’ve reached out to their customer support and found their app so easy to use.

Antwort von BETDAQ
Love a Betdaq special! Customer service is 10/10 ❤️

Antwort von BETDAQ
Easy to use site, good selection of enhanced specials

Antwort von BETDAQ
Always a good experience with Betdaq in terms of site clarity and variety of sports covered.
Fine and speedy cash transactions.
Recent account issue covered efficiently by Bonestine.
Good company to deal with.

Antwort von BETDAQ
It was a fairly simple request from me, but the speed and efficiency from Betdaq was great. My query was resolved within 3 minutes from my initial post. Thanks so much!!

Antwort von BETDAQ
Seem good exchange. Chat option attentive and helped immediately when ran into an issue. Not as good as other mainstream exchanges and don't offer as many markets.

Antwort von BETDAQ
Great site for backing and laying. Has really good odds compared to other exchanges out there. Really good customer service aswell which is hard to find these days. Was connected on live chat in seconds and query was resolved just as fast. Massive shout out to Austin on the live chat 👌

Antwort von BETDAQ
Great customer service from Vicky as well as all the live chat staff who deal with queries quickly and efficiently.

Antwort von BETDAQ
Great and prompt help from Bonestine.

Antwort von BETDAQ
the team are excellent, vicky especially, always there to help when you need it

Antwort von BETDAQ
The site works, but it didn't impress me. Registration is simple, and the deposit is without problems. The games quickly became boring, and the withdrawal turned out to be too long. Therefore, it gets only an average rating.

Antwort von BETDAQ
Fast and helpful response from Betdaq help desk. My problem resolved fully.

Antwort von BETDAQ
Prompt replies and swift action by John to resolve the issue. John was also very forward thinking.

Antwort von BETDAQ
Vicky helped me get my account sorted out after losing my card and sorted out two payments that bounced.
Great comms throughout

Antwort von BETDAQ
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