Better - Bath Sports and Leisure Centre Bewertungen 

94
•
TrustScore 4 von 5

4,2

North Parade Road, BA2 4ET Bath, GB

•

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Really happy with the facilities with the cost for a single centre membership being £43. Staff have been very kind and helpful. The only issue I have is not with the centre but with the council car... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Nicely kept and reasonably clean. Shame about the attitude and service of the staff. Stick with online booking and keep interactions to a minimum ! Don't bother with the cafe either. Waiting over 20 m... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Booked a trampolining party for my son's 6th birthday party. Hattie was super helpful along the way and the party went very smoothly (with minimum stress for me!) The kids all had a great time and on... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Poor Cleanliness Ongoing lack of general cleaning Staff are tasked but not monitored Build up of hair in showers Dust running the cubicles Static dust to all structural pillar cladding and c... Mehr ansehen

Unternehmen hat geantwortet


Unternehmensdetails

  1. Freizeitzentrum
  2. auch in
  3. Außenpool
  4. Bibliothek
  5. Fitnessstudio
  6. Hallenschwimmbad
  7. Sporthalle

Vom Unternehmen geschrieben

Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.


Kontaktinformationen

  • North Parade Road, BA2 4ET, Bath, Vereinigtes Königreich

4,2

Gut

TrustScore 4 von 5

94 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,2

Alle Bewertungen

(94)

5 157 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 4 von 5 Sternen

You really must choose your time of day…

You really must choose your time of day to attend but I love the open space at the Bath Sports Centre, the anonymity that I can have. I just go and get on with my thing. There are great groups, like Women’s Strength, which helps women build knowledge of how to use free weights. The classes are great, but often rather full. Early in the morning is my favourite time. Cool and calm in the gym. The staff are often a little distracted, but when you ned someone there is always a person around.

7. Juni 2026
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Antwort von Better - Bath Sports and Leisure Centre

Hi J,

Thank you for sharing your experience with us, we really appreciate such thoughtful feedback.

It’s great to hear that you enjoy the open space and the flexibility to focus on your own routine, as well as the supportive atmosphere in classes like Women’s Strength. We’re glad these sessions are helping build confidence and knowledge.

We also appreciate your honest comments about class availability and staffing. We understand that busy classes and team visibility can impact your experience, and your feedback will be shared with the centre team to help improve this.

It’s lovely to hear that you’ve found a time that works well for you, and we hope you continue to enjoy your visits.

Warm Regards,

Hazal

Bewertet mit 5 von 5 Sternen

good staff

good staff, helpful ,knowledgeable

17. Juni 2026
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Antwort von Better - Bath Sports and Leisure Centre

Hi Jones,

Thank you for your kind feedback. We’re pleased to hear that you found our staff helpful and knowledgeable. Your comments are greatly appreciated.

Warm regards,

Hazal

Bewertet mit 3 von 5 Sternen

The gym in Bath is very rundown

The gym in Bath is very rundown. Equipments rickety. Need new ones.
More steps please

9. Juni 2026
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Antwort von Better - Bath Sports and Leisure Centre

Hi,

Thank you for your feedback.

We are sorry to hear that you feel the gym facilities in Bath are not meeting expectations. Maintaining safe, high-quality equipment is a priority for us, and your comments regarding the condition of the equipment and overall upkeep have been noted.

Your feedback will be shared with the management team for review as we continue to assess and improve our facilities.

Thank you again for taking the time to share your thoughts.

Warm regards,

Hazal

Bewertet mit 5 von 5 Sternen

Been coming to the gym for 6 years now…

Been coming to the gym for 6 years now , 5 days a week , I love it here

12. Juni 2026
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Antwort von Better - Bath Sports and Leisure Centre

Hi Elliot

Thank you for your review, and for being part of the Bath Sports and Leisure Centre's journey!

We hope that you continue to enjoy the facilities and reach your health and fitness goals with us. 

Kind Regards

Amir

Bewertet mit 2 von 5 Sternen

Amazing swimming teacher

Cleanliness is still a big issue at this centre. Mould on changing tables and in showers. Walls not cleaned probably just hosed. Bottom of the small pool is very dirty.

27. Mai 2026
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Antwort von Better - Bath Sports and Leisure Centre

Good Evening,

Thank you for your review!

We sincerely apologise for the issues you've experienced with the cleanliness, and we appreciate you raising this with us.

We also understand that you've had problems with our teaching pool as well.

We'll be sharing this with our team for further review.

Thank you again for sharing this with us!

Warm Regards, 

Kaisha

Bewertet mit 4 von 5 Sternen

Good value for money

Good value for money, friendly staff, spacious gym and pool.
Despite this being one of the few pools in Bath however there is a lack of aqua aerobics classes. It would be great if some could be scheduled during evenings/weekends so that people working Monday-Friday can attend.

1. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Better - Bath Sports and Leisure Centre

Hi Anna

Thanks for your review.

We are so pleased to hear that you are enjoying Bath Leisure and Sports Centre. We will pass your feedback regarding the Aqua classes over to the centre team.

Kind Regards

Rachel

Bewertet mit 5 von 5 Sternen

It was my daughter’s first swimming…

It was my daughter’s first swimming lesson, she was worried at first, but once she met the swimming team, she got confident and enjoyed the swim. Highly recommend

28. April 2026
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Antwort von Better - Bath Sports and Leisure Centre

Hi Nurah,

Thanks for your review.

We are so pleased to hear that you are enjoying Bath Sports and Leisure Centre!

And that your daughter is enjoying her swimming lessons!

Warm Regards

Tom

Bewertet mit 3 von 5 Sternen

Poor Cleanliness

Poor Cleanliness
Ongoing lack of general cleaning
Staff are tasked but not monitored
Build up of hair in showers
Dust running the cubicles
Static dust to all structural pillar cladding and ceilings
Chewing gum on poolside towel hanging rails
Persons using sauna for showering not rinsing

21. April 2026
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Antwort von Better - Bath Sports and Leisure Centre

Hi Jonathan,

Thank you for your detailed review!

We'll be sharing the concerns you've raised regarding our cleanliness, members using our health suite facility and our staff with the wider team for further review.

We appreciate you sharing this with us, as your feedback helps us to make improvements.

Thank you again for sharing this with us!

Warm Regards, 

Kaisha

Bewertet mit 5 von 5 Sternen

Simon

Simon, who did my induction in the gym was a great guy, and very helpful. He's a credit to the Sport's centre.

10. April 2026
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Antwort von Better - Bath Sports and Leisure Centre

Hi Micheal, 

Thank you for your great feedback!

We’re really pleased to hear you had a positive induction with Simon and that he was so helpful. 

We’ll be sure to pass on your kind words, he’ll really appreciate it.

We look forward to seeing you again soon!

Warm regards, 

Azaria

Bewertet mit 1 von 5 Sternen

Swimming pool at Bath is too cold to…

Swimming pool at Bath is too cold to enjoy and the sauna is always over-full despite making a booking

23. März 2026
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Antwort von Better - Bath Sports and Leisure Centre

Hi Brechan,

Thank you for your feedback!

We’re sorry to hear that your experience at our Bath Sports and Leisure Centre didn't meet your expectations.

We understand how important pool temperature is for comfort, and we’ll be sure to check for any issues with this.

We’re also sorry to hear about your visits to our health suite area, as we understand that it can be quite busy in this space.

We appreciate you bringing this to our attention and will raise your feedback with the wider team.

Thank you again for sharing this with us!

Warm Regards,

Kaisha

Bewertet mit 5 von 5 Sternen

I'm so happy with the service

I'm so happy with the service. When I signed up Lee at Bath sports centre was so helpful.and everything since then has been nothing but amazing

25. März 2026
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Antwort von Better - Bath Sports and Leisure Centre

Hi Stacy,

Thank you for your fantastic review!

We are so delighted to hear that you are enjoying Bath Sports and Leisure Centre.

We pride ourselves on providing excellent customer service and are happy that this has been reflected in the service you have received.

Warm Regards

Hazal

Bewertet mit 5 von 5 Sternen

Nigel, Spin class

Just did my first ever spin class. Girlfriend brought me along. The instructor Nigel was brilliant. Highly recommend going to his classes.

26. Februar 2026
Bewertung ohne vorherige Einladung
Better - Bath Sports and Leisure Centre-Logo

Antwort von Better - Bath Sports and Leisure Centre

Hi Mike,

Thank you for your wonderful review!

We're thrilled to hear that you thoroughly enjoyed your first fitness class with Nigel at our Bath Sports and Leisure Centre.

We also greatly appreciate your recommendation.

We hope to welcome you back to another session!

Warm Regards,

Kaisha

Bewertet mit 5 von 5 Sternen

I try chose times when it’s not so busy…

I try chose times when it’s not so busy and not filled with younger people just sitting on machines looking at their phones ☎️ rather than actually doing some exercise can be a little frustrating as they block machines that others could be using ,coming up to the age of 65 I know how important it is to try and keep for as we are and having a facility like this here in Bath really helps… It would be nice to have access to the water spout which is not working for those who don’t carry a bottle..

16. Februar 2026
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Antwort von Better - Bath Sports and Leisure Centre

Hello Andrew,

Thank you for your 5-Star review, and your comments and feedback.

We truly appreciate your understanding regarding the younger gym members, as we strive to accommodate everyone. 

There is a schedule available that outlines the junior gym sessions, so you might find it helpful to avoid booking during those times. I have also forwarded your feedback about the water fountain to the centre manager for review.

Kind regards


Jasmine.

Bewertet mit 5 von 5 Sternen

I am writing this review solely because…

I am writing this review solely because of the instructors who have made a real difference in my training journey.

Siobhain was my very first class — Dance Fit — and she is truly the reason I stayed. From day one, her energy was magnetic, her choreography uplifting, and her encouragement completely genuine. Dance Fit with her is more than cardio; it’s therapy in motion. It has become a pillar of my psychological balance each week. No matter how I walk in, I leave lighter, clearer, and stronger.

Emily brings incredible intensity and focus to every session. Her Combat classes are powerful, empowering, and essential for my mental balance. Combat with Emily gives me strength, release, and clarity — it is another key pillar of my psychological wellbeing. Her Power Pump and Functional Fitness sessions are equally motivating; she pushes you to discover resilience you didn’t know you had.

Ema is the reason my Mondays begin with strength instead of hesitation. Her Power Pump and Core sessions are structured, intelligent, and deeply effective. Because of her, my lower back feels stronger and supported — she has helped build the foundation that quite literally keeps me upright and stable.

And then there is Anna. Through Personal Training, Pilates, yoga, and lifting for women, she has been instrumental in my recovery and growth. With her guidance, I was able to run again and return to dance movements I genuinely believed I would never do again. She combines knowledge, precision, and care in a way that makes you feel safe while still challenging you to grow. She didn’t just train my body — she restored my confidence in it.

Each of them brings something unique, but together they create something exceptional.

They deserve recognition for the work they do.

12. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Better - Bath Sports and Leisure Centre

Hello Maria

Thank you very much for taking the time to share such detailed and thoughtful feedback with us. 

We are thrilled to hear that you are enjoying your fitness journey here at The Bath Sports and Leisure Centre. 

Your kind words about our instructors and Personal Trainers mean a great deal, and I will be sure to pass on your compliments to them. 

Thank you once again for choosing Bath Sports Leisure Centre.

Kind regards

Bewertet mit 5 von 5 Sternen

Brilliant sauna and good organisation…

Brilliant sauna and good organisation for all to have fair share of the activities.

27. Jänner 2026
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Antwort von Better - Bath Sports and Leisure Centre

Hello Suraiya,

Thanks so much for your lovely feedback!

We're really glad you enjoyed your time at our  Sauna and Steam.

We appreciate you choosing Bath Sports and Leisure Centre and hope to see you again soon.

Kind regards

Bewertet mit 1 von 5 Sternen

Some charity this is😡

Some charity this is!
I just signed up for another membership last week I paid £4 for a swim 4 days later I go to book again it is now £8 for a swim!!!

You are kidding me yes I can't afford that and I want to refund on my membership!!!!

24. Jänner 2026
Bewertung ohne vorherige Einladung
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Antwort von Better - Bath Sports and Leisure Centre

Hi Anne,

Thanks for your review.

I have sent you a find reviewer request so I can look into your complaint.

Please ensure you fill this in within the next 3 days so I can assist you.

Warm Regards

Kaisha

UPDATE:

Hi Anne,

Thank you for providing your information.

We can confirm that we have tested your account and the price remains the same at £4.

You may be logged into a different account or have not added the session to your basket - which will reflect the correct discount.

We have picked up your email so if you have any further queries regarding this, please respond directly to the email so we can assist you further.

As the pricing has not changed, we would also request that you consider updating/removing your review.

Warm Regards

Hazal

Bewertet mit 5 von 5 Sternen

I was restarting my membership after a…

I was restarting my membership after a period away. I just dropped in as I was passing by and the young lad on reception was very helpful in arranging this immediately.

15. November 2025
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Antwort von Better - Bath Sports and Leisure Centre

Hi Customer. 

Thank you for your review. 

We are very pleased to see that the staff at Bath Sports and Leisure Centre have been able to assist with your new membership.

Welcome back to Better!

We hope you reach your health and fitness goals with us. 

Kind Regards

Amir

Bewertet mit 5 von 5 Sternen

I was impressed

It was basically my mistake to have forgotten to bring my phone. I told them what happened.
They responded to my mails promptly. I was very impressed.

31. Oktober 2025
Bewertung ohne vorherige Einladung
Better - Bath Sports and Leisure Centre-Logo

Antwort von Better - Bath Sports and Leisure Centre

Hi Yukiko,

Thank you so much for taking the time to share your feedback!

We’re really pleased to hear that our team was able to respond to your emails promptly and assist you during your time at the Centre!

We truly appreciate your kind words, and it’s great to know that our service made a positive impression.

Warm Regards,

Kaisha

Bewertet mit 5 von 5 Sternen

All the staff are helpful

All the staff are helpful, kind and knowledgeable about the facilities

22. September 2025
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Antwort von Better - Bath Sports and Leisure Centre

Hi Helen,

Thanks for your review.

We are so glad to hear that the staff at Bath Sports and Leisure Centre have been so helpful and knowledgeable!

Warm Regards

Hazal

Bewertet mit 5 von 5 Sternen

Great fitness classes

23. September 2025
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Antwort von Better - Bath Sports and Leisure Centre

Hi George,

Thanks for your review.

We are so pleased to hear that you are enjoying Bath Sports and Leisure Centre!

Warm Regards

Hazal

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