Really happy with the facilities with the cost for a single centre membership being £43. Staff have been very kind and helpful. The only issue I have is not with the centre but with the council car... Mehr ansehen
Unternehmen hat geantwortet
Standort
Standort wechselnNorth Parade Road, BA2 4ET Bath, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Nicely kept and reasonably clean. Shame about the attitude and service of the staff. Stick with online booking and keep interactions to a minimum ! Don't bother with the cafe either. Waiting over 20 m... Mehr ansehen
Unternehmen hat geantwortet
Booked a trampolining party for my son's 6th birthday party. Hattie was super helpful along the way and the party went very smoothly (with minimum stress for me!) The kids all had a great time and on... Mehr ansehen
Unternehmen hat geantwortet
Poor Cleanliness Ongoing lack of general cleaning Staff are tasked but not monitored Build up of hair in showers Dust running the cubicles Static dust to all structural pillar cladding and c... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.
Kontaktinformationen
North Parade Road, BA2 4ET, Bath, Vereinigtes Königreich
4,2
Gut
94 Bewertungen
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Das haben sich andere Leute angesehen
Really good facilities
Really good facilities, particularly the pool, sauna + cold pool & and the gym area, which now has a boxing room, a dedicated space for stretching and conditioning, and also the air bikes, which are such a good work out. I haven't signed up to a class yet, but hoping to pluck up the courage and try one soon! The team are all friendly and happy to help with any query.
18. Dezember 2023
Antwort von Better - Bath Sports and Leisure Centre
Hi Ollie,
Thank you for your review.
We are so pleased to hear that you are enjoying Bath Sports and Leisure Centre and hope you do feel confident enough to try a class soon!
You got this!!!
Warm Regards
Hazal
I had a really helpful introduction…
I had a really helpful introduction with Paula. She made me feel welcomed and relaxed about starting my fitness journey. I was able to talk to her in depth of my physical situation and choose suitable activities from a large list of classes. She showed me round the gym and other studios which made it all feel less daunting, as it's been a long time since I've been to the leisure centre in Bath. I am now looking forward to getting stronger and fitter with professional guidance.
8. November 2023
Antwort von Better - Bath Sports and Leisure Centre
Good Afternoon Loz,
Thank you for your review.
I am very happy to hear that Paula made you feel very welcome when introducing you to the centre and the activities. We pride ourselves on our Customer Service excellence so we are delighted to hear that this was the service you received so far.
We hope you can continue to enjoy the Bath Sports centre and the great activities they have available.
Kind regards,
Charmaine
The gym was amazing
The gym was amazing, more than I expected, but the app hasn’t been working properly since I bought my membership,
31. Oktober 2023
Antwort von Better - Bath Sports and Leisure Centre
Hi
Thank you for leaving our Centre a review.
We are very pleased to see you are enjoying the gym.
In regards to the App, please call our customer service team, they will do their best to assist with any queries.
Kind Regards
Amir
Easy access and good instructors (Emma…
Easy access and good instructors (Emma and Curtis).
31. Oktober 2023
Antwort von Better - Bath Sports and Leisure Centre
Hi
Thank you for taking the time to leave a review,
We are very pleased to see you are enjoying your time at our centre.
We hope you continue to enjoy your time alongside our staff Emma and Curtis
Regards
Amir
Can there be a full paper towel…
Can there be a full paper towel dispenser in the gym?
2. Oktober 2023
Antwort von Better - Bath Sports and Leisure Centre
Hi Victor,
The centre manager has been contacted and clarified that the blue roll in the centre is replenished when it finishes by the Fitness Team. So we apologise if there was no tissue at the time you attended the centre. This was an oversight.
There will be tissue when you attend for future Gym sessions.
Hope this helps.
Charmaine
Great Family Offer
Great range of family products including Swim, soft play, bowling and trampoline Park.
All 3 kids loved it.
23. September 2023
Bewertung ohne vorherige Einladung
Antwort von Better - Bath Sports and Leisure Centre
Hi Jason,
Thank you for your review.
We are so happy to hear that you and your family enjoyed the services at Bath Sports and Leisure and hope you return again soon!
Warm Regards
Hazal
Friendly staff and great facilities
24. September 2023
Antwort von Better - Bath Sports and Leisure Centre
Hi Ben,
Thank you for your review.
We are happy to hear you are enjoying the facilities and staff at Bath Sports and Leisure Centre.
Warm Regards
Hazal
I spoke to a gym member of staff who…
I spoke to a gym member of staff who guided me through the membership options. He was informative and suggested the best deal for me.
30. August 2023
Antwort von Better - Bath Sports and Leisure Centre
Good Afternoon Philip,
Thank you for your review.
We are really happy to hear that our staff were able to assist you with our membership options and how to join online. Hopefully you have now managed to purchase the correct membership type for your needs and can now utilise the centre. We hope you can now enjoy the great activities available at the Bath Sports centre. I will pass on your feedback for the attention of the centre.
Hope this helps.
Kind regards,
Charmaine
Very disappointing trampolining party…
Very disappointing trampolining party at Bath Leisure Centre. Complained to the duty manager who promised he would get the general manager to contact me…heard nothing. Contact Better via their webpage and no one bothered to contact me either.
A lot of children were seriously let down with a number of failings (not to mention the data breach of another parties waiver form being left on the reception desk for anyone to see). AVOID!!
24. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Better - Bath Sports and Leisure Centre
Good Morning Aleisha,
Thank you for your response.
I will now email you directly so please keep an eye on your inbox.
Kind regards,
Charmaine
For forgetting to cancel my membership…
For forgetting to cancel my membership with 20 days notice, they have me a 50% refund, which I was satisfied with.
14. Juli 2023
Bewertung ohne vorherige Einladung
Antwort von Better - Bath Sports and Leisure Centre
Hi Adam,
Thank you for your review.
We are happy to hear that we were able to assist you.
Warm Regards
Hazal
Antwort von Better - Bath Sports and Leisure Centre
Hi Oladapo,
Thank you for your concise and to-the-point review! :-)
We appreciate your feedback.
We look forward to continuing to welcome you to our centres.
Kind regards
Ivy
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