I have only had a hearing test so far and will be going back for the fitting, hence 4 stars as not completed the process but so far excellent. My experience has been great, all my question were answe... Mehr ansehen
Standort
Standort wechselnBoots, 36 Queen Street, CF10 2RG Cardiff, England, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ben the audiologist has an exceptional manner and professionalism, he explained exactly what would happen during every step of the hearing consultation and fully explained the hearing aid types and o... Mehr ansehen
Ben was extremely thorough throughout my hearing tests. He explained the highs and lows regarding having hearing problems. And advised me correctly with my hearing problems. I have taken bens adv... Mehr ansehen
Ben Snowdon, the audiologist was amazing! He put me at ease immediately, very professional, gave me plenty of options and choices for the hearing aids. He was very patient when showing me how to fit... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Kontaktinformationen
Boots, 36 Queen Street, CF10 2RG, Cardiff, England, Vereinigtes Königreich
4,7
Hervorragend
91 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
There was no heavy sell
There was no heavy sell. It was easy to make appointments and the chap I saw was friendly and approachable
26. September 2026
I have only had a hearing test so far…
I have only had a hearing test so far and will be going back for the fitting, hence 4 stars as not completed the process but so far excellent. My experience has been great, all my question were answered, it was very thorough and explained clearly.
17. September 2026
it was very professional and then…
it was very professional and then showed me the hearing aids a very good experience
3. Juli 2026
It was a good experience
It was a good experience, Ben explained everything to me, made me feel comfortable.
6. Juni 2026
There was no pressure to purchase…
There was no pressure to purchase hearing aids which I found very refreshing. The audiologist answered all my questions and made sure I was fitting the aids correctly.
30. Mai 2026
Fred and Kelly provided me with…
Fred and Kelly provided me with EXCELLENT service and advice. A very happy customer - thank you
3. April 2026
Bewertung ohne vorherige Einladung
Brilliant service always
Had two appointments this week in Pontprennau , cardiff. They were fantastic , very attentive to issues so friendly. Overall , I have had a fantastic relationship with boots hearing care. I have been with them now for two years . Well done all
28. Oktober 2025
Bewertung ohne vorherige Einladung
Verwendet eventuell KI als AntworthilfeMehr lesen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
After service is terrible
After service is terrible, 3 appointments cancelled, I asked for a refund after my cros aids stopped working, they sorted it out, but the manager decided to order me new cros aids, I went to the appointment waited an hour for no one to show, they tried getting someone else but they was nobody available, I walked out and I will be ringing head office to sort this out, nearly £3k, they quick in enough in taking your money but not quick enough to help you, once they got your money they don't want to know
20. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Boots Hearingcare - Cardiff
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Five star treatment
The young lady was very good at making me feel relaxed , I had a thorough hearing test and was given the results in a way that made it all easier to understand . I was then shown my options and all was explained to me . A extremely helpful young lady ..thank you
29. April 2025
Hearing Better
The assistant Ben had real clarity in his explanations and his vast experience in the job put me at ease.
17. April 2025
Ben was so informative and…
Ben was so informative and knowledgeable, also made the experience pleasurable.
Aids SFSG 😁😁😁
28. März 2025
Great service in Cardiff
The service from Ben and the team in Cardiff is second to none.
3. April 2025
Everything was great
Everything was great. My only problem was the 4 visits needed in one week which is a bus journey from Pontypridd to Cardiff. This I found a little excessive. 1 visit to test my hearing. 2nd visit to have the hearing aids matched to my needs. 3rd visit to get my hearing aids and. 4th visit to pick them up the following day while they waited for the finance contract to be passed. Not what was expected as it’s all done on line and usually instant. Having said this, I am very happy with them now although this is my 1st day. But so much better than my NHS one
21. März 2025
Ben was really Helpful
7. Februar 2025
Excellent communication skills from…
Excellent communication skills from Bala. Options discussed and hearing aids ordered.
26. Jänner 2025
I have had 2 other hearing tests
I have had 2 other hearing tests, Boots was by far the most intense test I've ever had
18. Jänner 2025
Patient helpful staff
Patient helpful staff. No pressure selling
Help me choose the right hearing aid for me.
14. Jänner 2025
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.