Branshaws Bewertungen 

Last year, I enquired about the infini-ear, in-ear hearing aids. I made a point of asking if they could be used on the phone and was assured that they could. So I purchased a pair in July.

I only need the lowest volume setting and can manage very well without a hearing aid but my hearing has age-related upper frequency loss and some loss of clarity.

The good news is that they gave me the help I wanted. That is about as far as good news goes.

They are supposed to give 12-20 hours of use on one battery charge, depending on volume setting. I used only the lowest volume and never got through the day and evening without one or two additional chargings each.

If I tried to use a land-line or mobile phone I always got very loud feedback, preventing me from getting at all close, let alone close enough to use the phone. (I could use them with headphones). I also got a whistle if I turned my head when wearing a (rain) hood.

After about 6 months, later identified as the guarantee period, I started to get lots of problems with the selector buttons and at 10 months one packed up altogether.

I recently purchased another pair as, apart from with phones, they did what I wanted. To my surprise, the second pair are perfectly OK with phones (and hoods)! On full charge, one lasts a few minutes under 12 hours and the other a bit over. No chance of 20 hours.

Branshaws took no notice of my report of these problems with the first pair.

So, in a way I recommend these, as, for me, they gave the help I wanted (at a very good price) but there could well be other problems, perhaps due to poor quality control and it seems pot luck as to whether you get (a) fully functional one(s).

I Ordered Hearing devices & they were delivered with a faulty charging plug. I asked for a return label, but Branshaws asked me to return it & ‘said’ they would refund my postage.

I duly returned the faulty item, but only received the refund for the item - Branshaws did not refund my return postage as promised. After many emails & phone calls they still insisted that they had refunded the postage even when I sent proof of my credit card statement; showing the refund of the item only. I had no option but to open a dispute with my credit card company who helped me obtain my refund.

Branshaws are not a company I would trust and I would definitely never buy from them again. Their customer service is abysmal and they are completely untrustworthy.

Bought a medi smart watch, which the bluetooth connection to the smartphone failed after 9 months contacted customer services to be told that the warranty was 6 months, but they were unable to provide documented evidence on this to back up. Do not purchase from this company as they cannot be trusted in refunds and exchanges.

I tried to buy Micro Infini Ear Tips pack of 4 today at £2.95 for my very good Micro Infini Hearing Device which i purchased on the 02/06/21. I was shocked to discover you would charge £3.95 for delivery! Extortionate! I advise avoiding this product.

I bought the grass seed after seeing it advertised in the paper and I think its great. I placed my order online and the process went smoothly, was delivered in a few days and Im happy.

After placing an order with Branshaws, I became worried about the negative reviews.
I would like to balance this up with my own experience.
The delivery was made earlier that forecast.
Very pleased with the product.

I only put one star because i couldn't enter the type screen without it. This is in relation to your supposed super deal offer on a pair of High Powered Binoculars. I suspected a scam when you gave some feeble excuse as to why you are giving these away at an amazing reduction of £100.00. It is sad when a company so desperate to make money would lie about a product to such an extent. if i could get up to the business address i would throw these binoculars through the window. 35 miles zoom? More like 35 inches because there is no zoom lever on this pile of crap to make the promise of distance a reality. I will do my utmost best to make all consumers aware of your scam. I want to swear at you but you deserve far worse. And thanks to you I will never shop with any online companies again that are not Amazon or Ebay. Sad crooked B**St**ds.

Spoke to Cherie/ Sherri on 19th December to order binoculars. She listened and was a great help; truly appreciated it.
Binoculars arrived today. Thanks so much!

I bought two of these bracelets for my wife and myself and they proved to be totally useless with no therapeutic effect whatsoever. After only a few months of wear the bracelets became severely tarnished and left black marks on my skin which proved very difficult to remove. I was refused a refund, but they did send me two replacements which I suspect will be of the inferior quality. Definitely NOT recommended.

i bought an air purifier and extra filters from this place it broke less than 5 months after purchase i have sent 10 emails and forms from there website and no response absolutely shocking. shocking quality of product and abysmal customer service. i would strongly avoid purchasing from them

I bought a cordless shaver, which developed a fault within 6 months. I made contact and the shaver was replaced, so ok. But when the second shaver also developed a fault, (different from the first), after two months of use, the company refused to change this time. Bad company, wouldn’t deal with them again.