Tilly, Charlie, Will & Oran are all really good at there jobs. Quotes are correct and responded back in really quick time. Products are good and order comes correct. The team understands ou... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Becky is our account manager at Secure Construct, she's always on the ball, and there's almost nothing she cannot source! Always really handy and very quick response rate, would reccomend!
Needed unusual size steel rods and after messing around trying to source locally I spoke to Iona at BMN, she took the order and called back with a very competitive quote and good delivery terms. Even... Mehr ansehen
I’ve had a great experience dealing with Iona, Iona is always extremely helpful, quick to respond and always does her best to get the best prices. Very professional and a pleasure to deal with. Highly... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Building Materials Nationwide
Vom Unternehmen geschrieben
We specialise in the supply of building and construction materials to contractors and end users in the trade.
Working closely with some of the biggest manufacturers and distributors in the UK, we give an unrivalled service to trade customers who require building products.
Kontaktinformationen
1, The Pavilions, Ruscombe Business Park, RG10 9NN, Reading, Vereinigtes Königreich
- 01628 674 910
- sales@buildingmaterials.co.uk
- www.buildingmaterials.co.uk
4,4
Hervorragend
1849 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Fast respond and fast delivery
Very easy to work with the team
Very fast and easy to order deliver return and the store have almost everything what we needed .
23. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Building Materials Nationwide
Hello Best Maintenance Ltd,
Thank you for your kind review! We’re delighted to hear that you find our team easy to work with and appreciate our fast ordering, delivery, and returns. It’s great to know our store has almost everything you need — we always aim to make the process as smooth as possible.
We really value your support and look forward to serving you again soon!
Many thanks,
Lydia
They are always so helpful and quick…
They are always so helpful and quick when I am placing orders. Highly recommend the company
23. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Building Materials Nationwide
Hello Debbie,
Thank you so much for your kind words and recommendation! We’re really pleased to hear that you find our team helpful and quick when placing orders — delivering great service is always our top priority.
We truly appreciate your support and look forward to working with you again soon.
Many thanks,
Lydia
Friendly
Friendly, helpful staff, cant do enough for you. Have provided me with many materials at last minute or the next morning at short notice, highly recommend.
23. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Building Materials Nationwide
Hello Jamie,
We really appreciate your feedback. It’s fantastic to hear that our team has been able to provide quick and reliable service whenever you need it. Thank you for your recommendation!
Many thanks,
Lydia
Great company to work with
Great company to work with. We have a personal account manager Frankie who deals with orders of pretty much anything you need with exceptional delivery services. The direct personal approach is what keeps us coming back.
23. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Building Materials Nationwide
Hello Will,
Thank you so much for your fantastic review! We’re delighted to hear that you’ve had such a positive experience working with us and that Frankie’s personal approach and exceptional service make a real difference.
We truly value your continued support and look forward to helping with all your future orders.
Many thanks,
Lydia
Best Sales service
Frankie Bunch is an excellent account manager.
Always has provided us with the best rates and fast turnaround.
22. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Building Materials Nationwide
Hello Ahmed,
Thank you for your great review! We’re thrilled to hear that Frankie has been providing you with excellent service, great rates, and quick turnaround times. He’s a valued member of our team, and your feedback will mean a lot to him.
We really appreciate your continued support and look forward to working with you again soon!
Many thanks,
Lydia
Room for improvement
Very poor communication and organisation skills as is sadly common in this industry.
18. Oktober 2025
Antwort von Building Materials Nationwide
Hello Hugh,
Thank you for your feedback. We sincerely apologise for the delay in communication regarding your order. Unfortunately, there was some confusion as the order was placed under the Trade option, which is intended for trade customers, and the value of the order did not meet the criteria. Once identified, we issued a full refund.
We always aim to provide clear and timely communication, and we regret that this caused frustration. We appreciate your feedback and will continue to use it to improve our processes for all customers.
Many thanks,
Lydia
Great
Jordan Jones was extremely helpful and got what I needed when I needed it. Will definitely use again
6. Oktober 2025
Antwort von Building Materials Nationwide
Hello Kiki,
Thanks so much for your review! Great to hear that Jordan was able to help and you got what you needed on time. We really appreciate your feedback and look forward to working with you again soon.
Many thanks,
Lydia
Friendly helpful staff but every sheet…
Friendly helpful staff but every sheet of plasterboard i ordered arrived damaged
11. Oktober 2025
Antwort von Building Materials Nationwide
Hello Daniel,
Thank you for your feedback — we’re really pleased to hear that you found our staff friendly and helpful. We’re very sorry to learn that your plasterboard arrived damaged. Unfortunately, we weren’t made aware of this at the time of delivery. Had we been informed, we would have happily arranged a prompt replacement for you.
We appreciate your feedback and will take this on board to help prevent similar issues in the future.
Many thanks,
Lydia
I ordered a small wall lintel online…
I ordered a small wall lintel online for £58.42, paid for it then received a email 3 days later to say I hadn’t ordered £750.00 or over (which seems a bit steep) which was the minimum order?, if so why did the site take my money in the first place, it’s not a super issue as I probably hadn’t seen the small print and managed to order it somewhere else, a good job I wasn’t in a hurry for it.
12. Oktober 2025
Antwort von Building Materials Nationwide
Hello Iain,
Thank you for your feedback — we completely understand your frustration. You’re absolutely right, our minimum order value is £750, and we should have been quicker to get back to you. We apologise for not responding immediately when the order came through — our aim is always to do this at the point of order to avoid any inconvenience.
We appreciate you taking the time to share your experience and we can only apologise again. Glad to hear you managed to get what you needed elsewhere, and we hope we can assist you again in the future on a larger order.
Many thanks,
Lydia
Shoddy organisation
Ordered bricks for me to be told they messed up the prices listed on the website, so I had to pay an additional £200+ even though I rang previously to check the price and was promised it was sorted, terrible
7. Oktober 2025
Antwort von Building Materials Nationwide
Hello Brad,
We’re sorry to hear you felt disappointed with your experience. We always aim to be transparent with our pricing and delivery timelines.
In this case, the original supplier was unable to deliver your order until December, which we understood didn’t meet your timeframe. To get the bricks to you within two weeks, we sourced them from an alternative supplier, but this came with an additional delivery cost. We did explain this at the time and confirmed the additional charge before proceeding.
We completely understand your frustration regarding the situation and the price difference, but unfortunately, these costs were outside of our control. We tried to offer the quickest possible solution based on your needs.
We appreciate your feedback — it helps us improve communication around supplier pricing and availability in future.
Many thanks,
Lydia
You’re getting me to do a review when i…
You’re getting me to do a review when i still haven’t received my trims that I ordered about a week ago, which you charged me £20 for. So no it’s not good when your trying to get a project over the line. Hopefully they turn up Monday, but I won’t hold my breath.
6. Oktober 2025
Antwort von Building Materials Nationwide
Hello John,
Thank you for your feedback. We’re sorry to hear you were disappointed with the timing of your order.
According to our delivery records, your trims were delivered on Friday at 11:30am, the day before this review was posted. We’re happy to provide a proof of delivery (POD) if you’d like to see it.
We hope they arrived safely and that they’ve helped you complete your project as planned. If there’s anything else we can assist with, please don’t hesitate to get in touch — we’re always happy to help.
Many thanks,
Lydia
1st class service and response time.
1st class service and response time.
Stacey is a pleasure to deal, very attentive and eager to help.
9. Oktober 2025
Antwort von Building Materials Nationwide
Hello Kevin,
Thank you so much for your kind words! We’re delighted to hear you received first-class service and that Stacey made such a positive impression. We’ll be sure to pass along your feedback to her. We truly appreciate your support and look forward to assisting you again in the future.
Many thanks,
Lydia
Antwort von Building Materials Nationwide
Hello Scott,
Thank you so much for your kind words! We're delighted to hear you had a great experience and that Will took such proactive care of you. We’ll be sure to pass along your feedback to him. We really appreciate you taking the time to share your review and look forward to helping you again in the future.
Many thanks,
Lydia
Unfortunately the goods were not in…
Unfortunately the goods were not in stock as shown, so now waiting for a refund
1. Oktober 2025
Antwort von Building Materials Nationwide
Hello Brian,
Thank you for your feedback. We’re sorry for the inconvenience caused. Unfortunately, the item you purchased was not in stock with any of our suppliers and also has a minimum order quantity. As soon as we became aware of this, we informed you and offered a similar alternative that was available, or a full refund. Once the refund was requested, it was processed, though it can understandably take a few days for the payment to clear.
Once again, we apologise for the inconvenience caused. We appreciate your understanding and hope to assist you again in the future with a suitable product.
Many thanks,
Lydia
Quick delivery.
29. September 2025
Antwort von Building Materials Nationwide
Hello Adi,
We really appreciate your kind words! It’s great to know you were happy with the delivery speed. Hope to serve you again soon!
Many thanks,
Lydia
Speedy delivery on time .
22. September 2025
Antwort von Building Materials Nationwide
Hello Mr Brown,
Thank you for your feedback! We’re so pleased you had a positive experience with us and really appreciate you taking the time to share your review. We look forward to serving you again soon!
Many thanks,
Lydia
nice people willing to help you and…
nice people willing to help you and good price compared to what you find in the big warehouses
24. September 2025
Antwort von Building Materials Nationwide
Hello Stefan,
Thank you so much for your great review! We’re so glad Frankie was able to help you and that you found both our service and prices to your liking. We’ll make sure he sees your kind words—feedback like this means a lot to our team. We truly appreciate your support and look forward to welcoming you back again!
Many thanks,
Lydia
Antwort von Building Materials Nationwide
Hello Sukhjinder,
We really appreciate your kind words! It’s great to know our team was able to respond quickly and deliver on time. Thank you for taking the time to share your experience—we look forward to helping you again soon!
Many thanks,
Lydia
Ordering online from building materials online
This message might be a little premature as I haven’t spoken with anyone yet to get an eta for the bricks I ordered only yesterday online. All I can say the online ordering process was easy and efficient and look forward to hearing from you
14. September 2025
Antwort von Building Materials Nationwide
Hello Rob,
Thank you for your great feedback! We’re delighted to hear that you found our online ordering process easy and efficient. Our salesman Xavier has been in touch with an update on your brick order, feel free to contact him with any questions. We really appreciate your trust in us and look forward to getting your materials to you smoothly.
Many thanks,
Lydia
The won’t deliver to me and there was…
The won’t deliver to me and there was nothing on there website to say the areas they don’t deliver to.
I made payment paid for delivery 2 hours later I get a phone call to say we don’t deliver to your area.
This needs to be addressed
10. September 2025
Antwort von Building Materials Nationwide
Hello Richard,
Thank you for your feedback. We’re sorry for the inconvenience caused. To clarify, our website does state that we deliver to Mainland UK only, which unfortunately does not include the Isle of Man. This is clearly stated on our delivery page under 'delivery options'.
Your order was placed at 13:36, and we contacted you at 14:23 the same day to explain this and arrange a full refund. We always try to resolve such situations as quickly and fairly as possible, and we appreciate your understanding.
Many thanks,
Lydia
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