Tilly, Charlie, Will & Oran are all really good at there jobs. Quotes are correct and responded back in really quick time. Products are good and order comes correct. The team understands ou... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Becky is our account manager at Secure Construct, she's always on the ball, and there's almost nothing she cannot source! Always really handy and very quick response rate, would reccomend!
Unternehmen hat geantwortet
Needed unusual size steel rods and after messing around trying to source locally I spoke to Iona at BMN, she took the order and called back with a very competitive quote and good delivery terms. Even... Mehr ansehen
Unternehmen hat geantwortet
I have been using Building Materials Nationwide for a while now and have always had a good experience. I’ve been dealing with Becky, who is always helpful, quick to respond and makes everything easy.... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Building Materials Nationwide
Vom Unternehmen geschrieben
We specialise in the supply of building and construction materials to contractors and end users in the trade.
Working closely with some of the biggest manufacturers and distributors in the UK, we give an unrivalled service to trade customers who require building products.
Kontaktinformationen
1, The Pavilions, Ruscombe Business Park, RG10 9NN, Reading, Vereinigtes Königreich
- 01628 674 910
- sales@buildingmaterials.co.uk
- www.buildingmaterials.co.uk
4,4
Hervorragend
1850 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The won’t deliver to me and there was…
The won’t deliver to me and there was nothing on there website to say the areas they don’t deliver to.
I made payment paid for delivery 2 hours later I get a phone call to say we don’t deliver to your area.
This needs to be addressed
10. September 2025
Antwort von Building Materials Nationwide
Hello Richard,
Thank you for your feedback. We’re sorry for the inconvenience caused. To clarify, our website does state that we deliver to Mainland UK only, which unfortunately does not include the Isle of Man. This is clearly stated on our delivery page under 'delivery options'.
Your order was placed at 13:36, and we contacted you at 14:23 the same day to explain this and arrange a full refund. We always try to resolve such situations as quickly and fairly as possible, and we appreciate your understanding.
Many thanks,
Lydia
Antwort von Building Materials Nationwide
Hello Gary,
Thank you for your feedback! We’re delighted to hear that you found our ordering process quick and that delivery met your expectations.
Ensuring a smooth experience for our customers is very important to us, and it’s great to know we got it right with your plasterboard order.
We look forward to helping you again on your next project!
Many thanks,
Lydia
Great to work with
Oran, and the team are always super helpful and quick to respond, very reliable. Pleasure to work with.
25. August 2025
Bewertung ohne vorherige Einladung
Antwort von Building Materials Nationwide
Hello Cerys,
Thank you so much for your kind words! We’re delighted to hear that you’ve had a great experience working with Oran and the team. Being helpful, responsive, and reliable is exactly what we strive for, so it’s wonderful to know that this is the service you received . We really value your trust and look forward to working with you again!
Many thanks,
Lydia
Great service as always 😊
12. August 2025
Antwort von Building Materials Nationwide
Hello Marc,
Thank you so much for your kind words! We’re thrilled to know you’re happy with our service and truly appreciate your continued trust.
We look forward to providing you with continued great service!
Many thanks,
Lydia
Nice company to work with
Nice company to work with .
We buy most of our materials with them.
Strongly recommend by GPNCONSTRUCTIONUK LTD
11. August 2025
Bewertung ohne vorherige Einladung
Antwort von Building Materials Nationwide
Hello Pavel,
Thank you so much for your kind words and recommendation! We truly appreciate your continued trust in us for your materials, and it’s always a pleasure working with you. We look forward to supporting your projects for many years to come.
Many thanks,
Lydia
Alfie excellent customer servic…
Alfie Walsh at building supplies has been excellent, always ensures best prices and arranges delivery when and where required, always fast to respond to orders, will call back to confirm any requests made, first rate customer service, highly recommended.
11. August 2025
Bewertung ohne vorherige Einladung
Antwort von Building Materials Nationwide
Hello Martin,
Thank you so much for taking the time to leave this fantastic feedback! We’re delighted to hear that Alfie has provided you with such great service, we’ll be sure to pass on your kind words to him; he’ll be happy to know his efforts are appreciated.
We really value your recommendation and look forward to helping you again soon.
Many thanks,
Lydia
Oran from Building Materials
Oran from Building Materials really is one of a kind, I know when ever I order anything I get the best prices and it turns up on time with no issues!
Quality service!
7. August 2025
Bewertung ohne vorherige Einladung
Antwort von Building Materials Nationwide
Hello Scott,
Thank you so much for such a positive review! We're thrilled to hear that Oran has consistently provided you with top-notch service, great prices, and reliable deliveries. We’ll be sure to pass on your kind words.
We really appreciate your continued support – it means a lot to all of us here at Building Materials!
Many thanks,
Lydia
quick return on quotation and quick…
quick return on quotation and quick response to Purchase orders issued with delviery to suit
7. August 2025
Antwort von Building Materials Nationwide
Hello Chris,
Thank you for taking the time to leave us positive feedback! We’re glad to hear that you found our quotation process quick and our response to purchase orders prompt. Delivering on time and to your satisfaction is always our priority.
We appreciate your business and look forward to continuing to serve you!
Many thanks,
Lydia
Great service
Great service, Oran was really helpful and sourced all my materials quickly and at a competitive price.
7. August 2025
Bewertung ohne vorherige Einladung
Antwort von Building Materials Nationwide
Hello Bryan,
Thank you for your great feedback! We’re so pleased Oran was able to source everything you needed quickly and at a competitive price. We’ll be sure to pass along your kind words — they’ll mean a lot to him.
We really appreciate your support and look forward to helping you again soon!
Many thanks,
Lydia
The team is a breath of fresh air
The team is a breath of fresh air—always helpful, responsive, and reliable. Whether it’s a last-minute request or a quick question, they handle everything promptly and professionally. Stacey and Guy are exceptional—I've not only received top-notch service but also made a friend for life.
6. August 2025
Antwort von Building Materials Nationwide
Hello Natasha,
Thank you for such a wonderful review! It’s truly fantastic to hear you’ve found the team to be a breath of fresh air and that Stacey and Guy have made such a positive impact. We’re so pleased they’ve been able to help with everything from last-minute requests to quick questions, always with professionalism and care.
Knowing that you’ve not only received great service but also made a friend for life truly means the world to us. We’re lucky to have customers like you!
Many thanks,
Lydia
Two thumbs up 👍👍
We have been working with Oran at Building Materials Nationwide for years, and the overall service has been very good. Oran is very responsive, polite and professional, and they can provide a wide range of products from difference specialist trades, which reduces the number of suppliers we need to deal with.
7. August 2025
Bewertung ohne vorherige Einladung
Antwort von Building Materials Nationwide
Hello Ben,
Thank you for the double thumbs up! We’re so pleased to hear you’ve enjoyed working with Oran over the years and that his responsiveness, professionalism, and friendly approach have made a difference. It’s great to know our wide product range has helped simplify your supply chain too.
We really value your continued trust and look forward to supporting you for many more years to come.
Many thanks,
Lydia
Oran and the team at Building Materials…
Oran and the team at Building Materials have been a vital part of our supply chain for years and have always gone above and beyond to serve our needs. Even when calling last minute to place an order Oran always manages to make it happen.
Can not recommend this supplier enough, great prices and great service.
6. August 2025
Bewertung ohne vorherige Einladung
Antwort von Building Materials Nationwide
Hello Alex,
Thank you so much for your fantastic feedback! We’re delighted to hear that Oran and the team have been such a valuable part of your supply chain over the years. Going above and beyond — even for those last-minute orders — is exactly what we aim for, and it’s great to know we’ve been able to make it happen for you.
We truly appreciate your continued trust and here’s to many more years of great service and great prices!
Many thanks,
Lydia
Oran - Sales
All to do with the service and staff who make ordering seamless and easy.
We deal mainly with Oran who looks after all our needs daily or weekly
Always there to respond to us quickly and with the right positive answers.
4. August 2025
Bewertung ohne vorherige Einladung
Antwort von Building Materials Nationwide
Hello John,
Thank you for sharing such lovely feedback! We’re so pleased to hear that ordering has been seamless and easy, and that Oran has been able to look after all your needs so well. His quick responses and positive attitude are exactly what we strive for, and it’s great to know that’s coming through in your experience.
We truly appreciate your continued trust and look forward to supporting you for many more orders!
Many thanks,
Lydia
Oran was quick to price and quick to…
Oran was quick to price and quick to get materials to site when ordered. Always helpful and always give a 5 star ⭐ ⭐ ⭐ ⭐ ⭐ service.
1. August 2025
Bewertung ohne vorherige Einladung
Antwort von Building Materials Nationwide
Hello Tony,
Thank you for your fantastic review! We’re thrilled to hear Oran was able to get everything priced and delivered to site so quickly. We’ll be sure to pass on your kind words — feedback like this really appreciated. Delighted to have earned your 5⭐ rating and we look forward to helping you again soon!
Many thanks,
Lydia
Ordering
When we placed orders we can trust delivery will take place when required. Really helpful customer service team while being proactive and reactive when needed.
6. August 2025
Bewertung ohne vorherige Einladung
Antwort von Building Materials Nationwide
Hi Mat,
Thank you for your wonderful feedback! We’re so glad you can count on us for reliable deliveries and that our team has been able to help both proactively and when needed. Your trust means a lot to us, and we look forward to continuing to deliver for you.
Many thanks,
Lydia
Fantastic service
30. Juli 2025
Antwort von Building Materials Nationwide
Hello Emma,
Thank you for your wonderful feedback. We're delighted to hear that you were pleased with our service. Providing a fantastic experience is always our goal, and your kind words are truly appreciated.
Many thanks,
Lydia
Efficient service of Sam Munden
Working as a Procurement Manager, I really would like to highlight an efficient service of Sam Munden. In a busy construction industry Sam can satisfy 100% of our needs: prompt response followed by a quote, finding materials that could be out of stock in the UK!!, fast delivery service. I wish all the suppliers to work the way as Sam does.
Thank you for your job/help in a stressful circumstances!
22. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Building Materials Nationwide
Hello Nadia,
Thanks so much for the amazing feedback! We’re really glad to hear that Sam’s been able to support you so well—especially in such a fast-moving and often stressful industry. He always goes the extra mile to find solutions, and it’s great to see that effort appreciated.
If you ever need anything else, don’t hesitate to reach out to Sam—he’s always happy to help. Thank you again for taking the time to share your experience and look forward to keeping things running smoothly for you in the future!
Many thanks,
Lydia
Had everything in stock
Had everything in stock. Quick delivery. Delivery driver was fantastic being on time and had a great personality. Will definitely use them again
15. Juli 2025
Antwort von Building Materials Nationwide
Hello Dave,
Thank you so much for your kind review! We're thrilled to hear that everything was in stock and that your delivery arrived on time.
If there’s anything else we can help you with please don’t hesitate to get in touch, your account manage Alfie will be happy to help. We look forward to assisting you again soon!
Many thanks,
Lydia
Told day of delivery it wasn’t coming
Ordered materials for site, on the afternoon the delivery was due I received an e-mail saying goods could not be delivered as there deliver vehicle wouldn’t fit. Complete lie as the site is on a main road which is also a bus route. Then said they could use an alternative vehicle but would have to charge me an extra £95+VAT. Very disappointed at the short notice and attempt to get extra money. As a result of the none delivery, I had to let others down.
14. Juli 2025
Antwort von Building Materials Nationwide
Hi Lee,
Thank you for your feedback. We're sorry to hear about your disappointment and understand how frustrating it must have been, especially when you're relying on timely deliveries for your site.
Just to clarify, we did reach out to you the day after your order (on 16.07.25) to explain that the standard delivery vehicle—a double-sided curtain wagon—wouldn’t be able to access the high street location due to its size and the metal barriers in place. We checked with several suppliers, and unfortunately, none were able to make the delivery with their usual fleet or within the timeframe you needed.
The only immediate solution available was to use a smaller van via a third-party courier, which came with an additional charge of £95 + VAT. We also offered alternative options, such as collection from a nearby merchant or delivery to a different address with suitable access. We completely understand that the added cost and delay were frustrating, but we did our best to find a workable solution quickly given the access restrictions and vehicle limitations.
We do take your concerns seriously and appreciate the opportunity to explain the situation. If you have any further questions or need help in the future, we’d be happy to assist.
Many thanks,
Lydia
terrible service
terrible service, avoid this company like the plague!
ordered and paid for materials online which clearly stated in stock to then be called 3 days later to say they can not and will not fore fill the order. only option to me was two wait another 3 days for my money back!
disgusting service!
20. Juni 2025
Antwort von Building Materials Nationwide
Hello Steven,
We're truly sorry to hear about your recent experience, and we appreciate you bringing it to our attention. We understand how frustrating it must have been to place an order with confidence, only to later find out it couldn’t be fulfilled.
Our stock system typically reflects overall product availability; however, the stock can be located anywhere in the UK and is not always area-specific. In this case, the quantity you required was unfortunately not available in your delivery area. We did offer the option to purchase 10 units at a time, which would have allowed us to ship directly to your site. We understand that this solution did not work for you, and we apologise for the inconvenience caused.
While this explanation doesn’t excuse the disruption, please know that we are actively working to improve our stock accuracy and ordering processes to avoid similar issues in the future.
Regarding the refund, we sincerely apologise for the delay. Refunds are processed as promptly as possible, but depending on your payment method, it can take a few days for the funds to appear in your account.
We value all feedback, including critical comments, as it helps us improve.
Many thanks,
Lydia
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