Hey guys, I’m not sure if someone named “Jasmine Tur” is still connected with your company, or if they’re even actually part of your team, but I wanted to share my experience. They posted on a j... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
order was delivered on time, exactly as expected. I noticed some other reviews mentioned delays I guess standard shipping can take a few extra days depending on your location. I went with regular ship... Mehr ansehen
Unternehmen hat geantwortet
wasn't expecting miracles. I've been burned before (\hi Temu👋🏻\), so my bar was literally: just don't fall apart in a week. First impression... good But it's been 7 weeks and... the Apple earp... Mehr ansehen
Unternehmen hat geantwortet
EDIT: Customer service got in contact and I have received a shipping notice. They have express posted the item due to the unknown delay (stocking perhaps?). I appreciate the genuine effort by C... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Caire™ isn’t just a brand. It’s a standard. We’re rethinking how online shopping should feel: calm, honest, and built on actual care. Every product on Caire™ is something we’ve tested, trusted, and would give to someone we love. From AirPods to skincare to everyday gear, we only offer what we can truly stand behind. No ghosting. No “tough luck.” No passing the buck. Just a modern essentials company that replies when you need help, and means it when we say “we care.” It’s why people come back. And why the quiet ones tell their friends.
Kontaktinformationen
Level 17, Chifley Tower, 2 Chifley Square, 2000, Sydney, Australien
- Support@caire.com.au
- www.caire.com.au
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Not Happy with the purchase
Not happy with the product and service
Test
ugh ok so i had to return this brand, i was already rolling my eyes cause usually these sites are fake. like i legit thought my money was gone. emailed them, actually got a reply?? jasmine or someone, said send it back. i did. didn’t believe it but the refund hit and i re-ordered. product came sealed this time, works fine.

Antwort von Caire
Excellent Service and Experience
I had an outstanding experience with Caire. From start to finish, everything was handled with professionalism and efficiency.
I ordered the ANC AirPods 4 two weeks…
I ordered the ANC AirPods 4 two weeks ago at an affordable price however over the past week, the shipment still hasn’t been delivered according to the Shop app. I’ve tried contacting them on the phone number and it doesn’t work and I even went to their address on the website and funnily enough, they’re not even based there. However, after sending an email saying I was dissatisfied with their services, they’re finally got back to me saying they would update me on the status of my order and they were apologising for their services but I’ve not heard from them ever since. I decided to email them again a couple of times because I am getting frustrated and impatient with their efforts and no reply has been received since. Communication to their customers has been very poor and I understand that I’m not the only customer to experience this according to some other reviews.

Antwort von Caire
Nice Experience.
ok soooo i’m just gonna be real. i had to RETURN this thing once already cause it wasn’t working right out the box. not fun. customer service wasn’t bad but i was already annoyed, ya know??
UPDATE: they DID send me a replacement (after i nagged a bit lol). it’s been a couple months now and it’s actually holding up. i’ll give them that. still salty i had to go thru the hassle tho. stars stay at 2 cause i don’t forget the headache 😤”
Update time : it’s lasted longer than the ‘premium’ ones i wasted $$ on at the shops a few years back
do i forgive the hassle? not really. do i admit it’s solid now? yeah, i gotta. stars up to 3. i’m not giving 5 cause i’ll never forget the headache… but hey, it works.

Antwort von Caire
Excellent
order was delivered on time, exactly as expected. I noticed some other reviews mentioned delays I guess standard shipping can take a few extra days depending on your location. I went with regular shipping this time, but honestly, if you can afford it, I’d recommend choosing the express option just to be safe. Overall, really happy with the product and how everything arrived.

Antwort von Caire
I ordered airpod 4 noise cancellation
I ordered airpod 4 noise cancellation. It’s been 6 days and no sign of them. Haven’t received any delivery update or anything and i’m a bit anxious. Tried contacting them and they haven’t gotten back to me, Just going to wait and see.
2/09/25
i just received them and they are real and legit. They sent me tracking info and It should have to take this long but i'm not complaining as they are at affordable price. Turns out its not a scam but just a very very long delay for shipping
I ordered noise cancelling AirPods for…
I ordered noise cancelling AirPods for my son’s birthday. Money was taken from my account but I have no tracking info or emailed confirmation of purchase or when they will be delivered. I had got a text message to say the order was received and that’s it!!! I sent emails and live chat messages to find out when they were going to be delivered or at at least get tracking info but I’ve got nothing except one reply dats ago to say the order has been received. Really worried I’ve been scammed and lost my money. No communication what so ever. I will be reporting this

Antwort von Caire
Happy with it
Thought delivery would take awhile but it was just delivered on time. Quality’s good, fits just right. I am truly happy with the purchase I made.
Fake reviews, proceed with caution
Company is paying for fake reviews. Actually, not even paying, because after I posted and sent proof, contact stopped.
More improvement
Fast delivery but room for improvement
Excellent Customer Service
Didn’t trust online shops till this one tbh Got 2 pairs (me + mum), both 100% real.. not that marketplace junk. I even checked the serials. Support replied faster than my ex ever did. Solid experience start to finish.
Everything excellent!
Sceptical at first, but pleasantly surprised
Sceptical...
I don’t usually buy tech online unless it’s straight from the big stores, ‘cause I’ve been burned before. But I wanted to give this a crack and honestly, I was ready to be disappointed. Delivery was faster than I thought, it actually showed up, and setting it up was simple... Bluetooth connected to my phone straight away.
If you’re like me and double-checking every site before you buy, I get it.... There’s too many scams going around. But this one’s the real deal. Quality’s there and it feels solid, not cheap junk. After a few months, I’m glad I didn’t overthink it.

Antwort von Caire
Good experience
I’m in Wellington and ordered to Southland... delivery was all good once it hit the last stage. Real smooth actually.
Only thing was the tracking went a bit dead halfway through, like no updates for a few days so I wasn’t sure if it was still coming. But it showed up sweet and everything was bang on. Would defs order againn.
“Better than I expected, and I’m a picky bugger” Dave, QLD
I don’t hand out reviews unless I’m impressed. Bought it thinking I’d probably send it back, but it’s been faultless. Quality’s there, no weird smells or dodgy stitching. Happy days.

Antwort von Caire
Ordered Airpods 4 from caire.com.au
Ordered Airpods 4 from caire.com.au. Unfortunately I missed the part about no Apple warranty and only saw 'genuine Australian stock' . If this was genuine Australian stock there would have to be Apple warranty otherwise it would be against Australian consumer law. I'll let you come to your own conclusion on that one!
I been trying to contact via email, online chat and phone to cancel the order without success. I have initiated a chargeback through my bank.
UPDATE: 19/08 Still no refund and no sign of item. They responded to my support request and strangely the email came from domain "foothaven.com.au". I would strongly suggest googling reviews for Foothaven before considering a purchase from Caire as they appear to be then same company.

Antwort von Caire
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
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