Churchill Estates Management Bewertungen 

2 462
•
TrustScore 5 von 5

4,9

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I look after my mother’s apartment at Minster Court in Lichfield, and Steve Humberstone, the Lodge Manager, has been a real help. When the apartment’s windows had been left open with rain on the way,... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We've lived at Fordwich Place for about 3 years and were without a Lodge Manager for a considerable time last year, due to a period of sick leave. When Nina took over several months ago, she was like... Mehr ansehen

Bewertet mit 5 von 5 Sternen

We booked for two nights In the guest suite at Mountbatten Lodge in Farnham as we were visiting relatives in the town. Lisa, the Lodge Manager greeted us on our arrival and was very welcoming and help... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Amanda, the manager at Tyrell lodge in Chelmsford was a marvellous help in organising a 90th party for the residents for my father,. she organised the seating and helped serve the teas and coffees. Sh... Mehr ansehen

Unternehmensdetails

  1. Hausverwaltungsunternehmen

Vom Unternehmen geschrieben

We specialise in the management of retirement developments for those aged over 60 throughout the UK.


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4,9

Hervorragend

TrustScore 5 von 5

2462 Bewertungen

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4,9

Alle Bewertungen

(2 462)

1 037 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Very comfortable stay in Southampton

Very comfortable stay in Southampton, it was great to catch up with a dear friend.
Great facilities, despite being only 5mins from town centre accommodation is very quiet .
Staff helpful friendly and approachable,
A lovely weekend stay.

24. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Be careful

In response to the reply from Churchill firstly regarding the lift we pay high maintenance fees to you we do not have a say in the companies employed and the lift has been out of action for well over a week and it is only hoped that it will be repaired w/c 7 Sep how are people supposed to manage? I have to carry my dog up and down as he cant see properly. We had one letter saying that we should help each other and putting the ones on us. I'm sorry but Churchill is responsible not the residents. Ive shown this letter to multiple people who all say it is very patronising.

I was told told that they (relatives who in herit) can use laundry. Which of course is ridiculous as they are not residents and the laundry is for residents only. If you allow 1 relative you have to allow all.

Yes relatives of course can visit the flat especially to clear out but when people are taking groceries and clothes in on a weekly basis, going there multiple times every day and running baths at 2.00am, visiting the building at 2 am and nothing is coming out I'll leave people to make up their own mind. All I can say is that when I show people the email I had in response to my complaint they again said it is patronising nonsense and obviously I picked the wrong retirement flats.

I've lived in a Churchill lodge for nearly 4 years and its not nice. We got burgled in May they took the tv in the lounge the area manager was good on this occasion I have to say. The police said we need cctv but Churchill know better, the front door has such a gap you can put your fingers between them this has been due for replacement for months and they're still stalling. The lift has now been broke for a week which means some people on the top floor cant get out and those on the ground floor cant get to the laundry. We haveno idea when it will be fixed. They apologise but given the fees we are charged and the fact people are stranded we are not impressed. It also seems if someone passes away because charges are still being paid by the estate the whole family can bring their washing to the laundry that's children, grand children, cousins, aunts ,uncles yet the laundry is for residents only. I'm guessing all our families can bring theirs as well.

If you're happy with the above then this is for you. Just a warning relatives of a deceased owner can come in and out all times of the day and night at 2am, 3am run baths then whatever there age, bring in groceries and clothes but that does not constitute living there

23. August 2026
Bewertung ohne vorherige Einladung
Churchill Estates Management-Logo

Antwort von Churchill Estates Management

We are sorry to hear this feedback. We take the safety and security of our developments extremely seriously and will be sure to address the concerns you have raised. In particular we are dealing with the lift issue as a matter of urgency and regular updates and offers of support have been given. Your comments about the relatives of a deceased owner are not accurate, as only people aged 60 and over can live in a Churchill property, although the relatives would of course be entitled to access the property in these circumstances.

Bewertet mit 5 von 5 Sternen

Lovely guest suite

We stayed at Charrington Lodge guest suite in Oxted - as my mum used to live in Oxted before moving into her lovely Churchill living property in Honiton. The room was lovely, very nice home from home and lovely for mum tk catch up with her old friends and neighbours. Thanks Tina and Tina for arranging!

23. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

My mum moved to Sapphire Lodge after…

My mum moved to Sapphire Lodge after more than 40 years living in our family home, so it was a huge change for her. She absolutely loved her time living at Sapphire and really enjoyed the independence it gave her.

The staff were fantastic. They always went above and beyond, and were consistently helpful, friendly and respectful. Mum genuinely came to see them as friends, which says so much about the warm and welcoming atmosphere at Sapphire Lodge.

It was a wonderful place for Mum to live, giving her the independence she valued while also having friendly staff around when she needed them.

We couldn’t have wished for a better place for her, and I would highly recommend Sapphire Lodge to anyone looking for independent living in a friendly, welcoming environment.

22. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Jubilee Lodge, Seaton, Guest Suite Excellent

David the Lodge Manager greeted us and explained the Lodge features and its location which we found very helpful. We were very pleased to use the small fridge in the guest suite room. Our room was immaculate with a high standard of facilities and decoration. Overall we had a delightful stay in a lovely location.

14. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent guest room

Well appointed guest room, very comfortable. Had everything you could want from TV to fridge, coffee or cold drinks even wine. Also very quiet.
Would thoroughly recommend and thanks to David and Heather who look after everything so well.

21. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

New residents

My husband and I have recently moved into Elgar Lodge in Malvern and we would like to give a huge shout out for our manager Mark. He hasn’t been here very long but is fantastic at his job and has a cheerful, positive manner. He will always go out of his way to help the residents, we couldn’t wish for better.

21. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Visit Hawthorns

I went to visit Hawthorns this week and was meet by the manager Ginny. She was very welcoming and had the answers we required. The site was well kept. I would highly recommend this site for someone looking for retirement housing.

5. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Friendly

I like to be sociable but at times like my own space, here both is possible. Activies encourage a friendly atmosphere and the well looked after garden create a nice enbience.

20. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Waterside lodge

Waterside lodge
Wendy lodge manager is very nice and nakes you feel welcome as a Handy man it's always a pleasure to work for a client like that
Residents are also great.

19. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great stay at Knights Lodge Lymington

I recently stayed in the guest suite at Knights Lodge at Lymington for 2 nights, and had a wonderful experience from start to finish.

On arrival, I was warmly welcomed by Sharon, the Lodge Manager, who was extremely friendly, helpful, and professional. She took the time to explain everything clearly, showed me where everything was within the lodge, and provided all the information I needed for my stay.

The guest suite itself was impeccable. It was spotlessly clean, very spacious, and beautifully presented. The room felt light and airy, the décor was lovely, and everything was thoughtfully arranged and in perfect condition.

A lovely touch was the refreshments provided in the room, including tea bags, sugar, milk, and biscuits, which made me feel very welcome after arriving.

I particularly appreciated the visitor parking space that was provided, as parking nearby is limited. This made the stay even more convenient and stress-free.

The information provided in the room was excellent, especially for someone staying in the guest suite for the first time. It clearly explained everything I needed to know, including check-out procedures and where to leave the key when departing.

The lodge's communal areas were also beautifully maintained, clean, and welcoming, with excellent facilities throughout.

Overall, I was extremely impressed with my stay and would happily visit again. A special thank you to Sharon for her warm welcome and outstanding customer service. I would highly recommend Knights Lodge to anyone looking for comfortable, high-quality accommodation in a beautiful setting.

⭐⭐⭐⭐⭐ 5/5

14. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Safe retirement home

The company has provided an attractive, well kept, secure building of retirement apartments that provides opportunity to become part of a community of retirees. The grounds are well maintained and attractive. Set close to the town's amenities, with bus and train links.
Social gatherings are open to all, if you care to join in.

19. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Our flat manager Nicki is fantastic

Our flat manager Nicki in Fairbanks Lodge Borehamwood is fantastic. Nothing is too much trouble for her always with a happy smile. She handles every issue with a kind, positive and professional manner making life stress free here for us with her polite and helpful attitude. She goes above and beyond in everything she does and takes an interest in every person . She is reliable , punctual and her leadership and guidance here makes this place what it is today. We are lucky to have her.

19. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Goodwin Lodge Lodge Manager

When entering Goodwin Lodge you are struck by the light bright atmosphere which greets you.This is mainly due to the efficiency and organisational skills of Sharon the Estates manager.She is dedicated to Goodwin Lodge and its residents and deals with the day to day running and upkeep efficiently and quickly,with a pleasant attitude to both tradespersons and residents alike.

19. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Brook View Court

Brook View Court is a very pleasant place to live. I don't have much to do with CEM directly, but any issues are dealt with in a professional and friendly way by Anne, the court manager. She is very approachable and is willing to assist in any way she can

18. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Windsor Lodge, Princes Risborough

I’ve stayed at Windsor Lodge, Princes Risborough several times and thoroughly enjoyed each visit. The Lodge Manager is so welcoming and friendly and the Guest Suite is large, comfortable and very well presented. Thank you.

18. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Donna Lacy

Having lived at Sarum Lodge for over 8 years I have experienced several Lodge managers. Since being under the management of Donna Lacy, I cannot praise her highly enough for her efficiency, reliability and care.

18. August 2026
Bewertung ohne vorherige Einladung

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