We have visited Mortimer Lodge frequently with our pop up gift shop over the last few years. We have always found the site to be very welcoming, with lovely residents and Manager Fiona is very helpful... Mehr ansehen
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Das sagen Bewerter
I look after my mother’s apartment at Minster Court in Lichfield, and Steve Humberstone, the Lodge Manager, has been a real help. When the apartment’s windows had been left open with rain on the way,... Mehr ansehen
Jane the Lodge Manager at Connecticut Lodge Hertford has been so very helpful in welcoming Mum to the Lodge. Jane always greets us when we visit with a smile and always has time for a chat…..nothin... Mehr ansehen
We go to Mortimer Lodge in Bridgnorth a few times a year, and Fiona is great. She's friendly, helpful and always available. The reception and lounge area is clean and inviting, and there's a lovely, f... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We specialise in the management of retirement developments for those aged over 60 throughout the UK.
Kontaktinformationen
McCarthy House. Yeoman Road, BH24 3FA, Ringwood, Vereinigtes Königreich
- 01425 888910
- enquiries@cem.co.uk
- www.cem.co.uk
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Now into my tenth year as an owner at…
Now into my tenth year as an owner at Avonbank Lodge, my move here really has proved to be one of the best decisions I've made. The close proximity to the town centre allows me to lead an independent life and know my home is within a secure environment.
Our Lodge Manager provides the extra peace of mind with her excellent management of this complex development. The Lodge has recently undergone an upgrade to the communications and Careline systems. I have been particularly impressed with the manager handling of the upgrade and the challenges it presented and her understanding and handling of owners having difficulty adapting to change. Well done Amanda for your ability to keep that big smile on your face!
Thanks to lisa price for looking after…
Thanks to lisa price for looking after us lads while we been working bring tea/coffee and biscuits/ water thanks from lee and Darren from Derwent. fencing
Highbury Lodge Kings Heath
My mum has just celebrated 1 year of living at Highbury Lodge Kings Heath and from the moment she reserved her apartment to present day absolutely nothing was too much trouble for the staff she has encountered. Helen the lodge manager is great and provides a good programme of activities for the residents to participate in and welcomes ideas from residents for activities that they’d like to try. The grounds, garden and communal areas are well maintained clean and tidy and this includes the guest suite which I have used. My mum is an active, independent and happy octogenarian and has made lots of lovely new friends since moving to Birmingham.
fantastic experience
I had a fantastic experience staying at Eddington Lodge and the guest suite. The facilities were lovely, comfortable and very well looked after, making it a really pleasant and relaxing place to stay.
A special mention has to go to Pamela, the lodge manager, who was absolutely wonderful. She was friendly, welcoming, helpful and went above and beyond to make sure everything was just right. Her kindness and professionalism really made a difference and helped make the whole stay so enjoyable.
I would happily recommend Eddington Lodge and the guest suite to anyone looking for a comfortable, welcoming and well-managed place to stay. A big 5 stars from me!
Sheldon lodge
House manager was very friendly, helpful and polite.
Resident's were also polite.
Everything was very clean and tidy.
We've been helping my mother-in-law…
We've been helping my mother-in-law with her move to Concorde Lodge, Filton. We've been impressed throughout the process. The star has been the lodge manager, John, who has been really helpful and just adds a sparkle to the whole place and experience. The estate company has also been helpful and I'm also impressed by the financial transparency around the service charge.
Moorhouse Lodge Huntingdon
From our very first impressions as potential buyers looking for an apartment for my mother-in-law, this warden-controlled lodge has exceeded every expectation. The entire process—from the initial viewing to the moving-in day and the subsequent weeks—has been handled with incredible care and a meticulous attention to detail.The standout feature of the lodge is undoubtedly Roberta, the Lodge Manager. She balances her role perfectly. On one hand, she is highly professional, business-like, and possesses a strong, reassuring personality when situations require firm direction. On the other hand, she can instantly switch to an ultra-caring role whenever personal support or a gentle touch is needed.Roberta excels at supporting independent older adults, managing the perfect balance of respecting their autonomy while ensuring a robust safety net is always there. Knowing she is at the helm gives our whole family immense peace of mind. We couldn't have asked for a better environment for my mother-in-law's next chapter. She loves her new apartment too.
I moved to Nightingale Lodge last…
I moved to Nightingale Lodge last September and have had a good experience so far.
I would like to praise our Lodge Manager Abi who since she started here at the end of last year has gone
from strength to strength with her help, efficiency and expertise in handling everything that has been thrown at her. The latest situation with our lift was a challenge which she handled with great efficiency even when contractors were not easy to get hold of. i can’t praise her enough. Her caring attitude and friendly manor certainly helps us feel supported and secure.
Coronation Lodge
My husband and I are residents of Coronation Lodge. On many occasions,but 2 in particular, we sought help from our Lodge Manager, Stuart McNamara who went out is way to resolve our issues. His happy disposition, positive attitude and eagerness to help are outstanding. He is an absolute credit to your company and I very much doubt there is a better Lodge Manager.
Hawthorns, Edenside, Kirby Cross
For some time our site has been looking quite unkempt due to peeling paint on the walls of various properties on this site.
Delighted to say that Phase 1 of the redecoration has been completed. The contractors who were employed by Churchill Estates Management to do the work were called 'Wall to Wall'.
The men worked tirelessly right from the time all their equipment arrived on site; they began work here mid-July.
The contractors were very aware of the needs of the residents on this site and treated us so well. All of the work was carried out after protecting windows and footpaths before the various processes were undertaken.
A bonus was that a site plan that had been difficult to read was refurbished by giving it a thorough clean - it looked like a a new site plan. A pleasure to have them working for us.
It was great to see their preparation and attention to detail as they worked their way round this site.
Very grateful that Ginny our Manager, Sarah our Regional Manager and Mark the surveyor, worked together with the contractors to schedule this work on our properties.
The work has been done meticulously, the contractors were cheerful and helpful. A pleasure to have them here.
We look forward to Phase 2 being done on our properties. Well done everyone involved in getting this work done.
Osbourne Lodge is a little gem!
Osbourne Lodge in Bournemouth is a little gem - especially if you are lucky enough to stay in the Guest Suite! This is my third stay and I always look forward to returning. Very grateful to the lovely team.
Kings Lodge, Maidstone
I think the job of lodge manager is not an easy one, but Estie does it with professionalism, common sense, good communication and good humour.
Great welcoming experience
Great welcoming experience.
Luke has always been very accountable and helpful.
The common space is very well maintained and very comfortable.
Welcoming/helpful/sympathetic/calm
I moved into Elgar Lodge, Malvern on 19th June to meet Mark Dean, fairly new into post, but already getting to grips with the job. A perfect choice I may say (having been an HR manager myself, in the past). He made me very welcome & has been key to confirming that I was right to make this my future home.
I have been in hospital for 11 days & respite care for 10 days since 19 June. Mark has made my transition from my old home & throughout these dilemmas easy & been very supportive - I thank him v much.
Kate Stimpson
Kate Stimpson
Kate Stimpson is an Area Manager in Kent.
She has been such an inspiration when it comes to time management & balancing many tasks at the same time, while still maintaining a sense of calm & humour in stressful situations, something that is to be aspired to!
The Best Decision
It's been almost a year since my mum moved into Brindley Lodge, Sale, and it's honestly been the best thing she could've done!
Having made the decision to downsize and to consider retirement living, my mum looked at various options in the local area to get a feel for what it was going to be like. Brindley Lodge stood out by far, exceeding all our expectations. We were both very impressed with the warm reception, especially from Anne, the Lodge Manager. She understood the emotions and feelings associated with such a big decision, and very sensitively and naturally put us both at ease, making us feel very welcome and answering all of our questions. The residents that we met during our tour of the facilities were very friendly and had such positive things to say. It felt like such a homely and comfortable place, and that initial visit made my mum's mind up, and she hasn't looked back! Its private and secure location within the town centre is perfect, with all the usual amenities and great transport links. The community within Brindley Lodge is great, with a wide variety of weekly activities and social events to join in with should you wish. Anne is very personable and a great asset to Brindley Lodge, ensuring that everyone feels included, respected and supported, and maintaining her professionalism at all times. Our experience overall has been such a positive one that I have recently recommended Brindley Lodge to a friend who's parent was considering a move into retirement living to be closer to the family. After meeting with Anne and viewing Brindley Lodge, the move is going ahead! I'm so glad that my mum made the choice that she did!
Lovely place to be
Just been to Moorhouse lodge. Looks like a lovely place to be. All the residents we spoke to told us how good it was. We found it friendly and welcoming. The manager was friendly and supportive.
Jeanette Honey - Exeter Meyer Court - above and beyond service
The manager of Meyer Court in Exeter- Jeanette Honey - went above and beyond for my mum who lives there. Mum was having trouble with the aerial recently and Jeanette very kindly brought her own tv down to mums flat to test the aerial. She then researched mums make of tv and found out how to do a full reboot which fixed the problem. When family don't live close by, it is so re-assuring to have a manager who looks out for those who live there. Many thanks Jeanette
Comfortable and relaxing
I had a very comfortable stay here whilst visiting my parents. The room is clean and spacious with a lot of natural light.
Jack Ireland our Lodge Manager at Barum…
Jack Ireland our Lodge Manager at Barum Lodge has been an excellent choice as our first LM. Always cheerful, positive and helpful. Many thanks for a great start to our residence in Barum Lodge.
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