Compareparkingprices Bewertungen 

Absolutely seamless for my booking CP096129
We had been apprehensive due to the mixed reviews and when we initially drove into the parking area, it looks a little dirty and messy. However all staff were very professional and the transfer to the airport and more importantly, back, was fantastic.
We are rebooking for sure.

I booked a Meet and Greet service from the Heathrow Airport Parking Services option, and the experience was deeply disappointing from start to finish.

From the moment I entered my details on the site, I was bombarded with aggressive calls and messages, which felt more like pressure tactics than customer support. I selected this Meet and Greet option from several offers, but under this pressure, I rushed through the booking and only later reviewed the terms and conditions—particularly the section on vehicle damage, which raised serious concerns.

Realising this, I attempted to switch my booking to a different provider (Panda) via their WhatsApp channel. Despite their earlier flood of messages, their tone changed dramatically. They responded with vague, one-word replies and never confirmed the change. I received no updated booking email, and I strongly suspect the provider was never switched, despite their verbal assurances.

Upon my return, I followed their instructions to call upon landing and again after collecting my luggage. When I arrived at Level 4 of Terminal 3, Heathrow, no staff were present. I eventually found my car myself and had to call them to discover that the key had been left unsecured in the rear driver’s side wheel—a practice I found careless and unacceptable.

To make matters worse, I noticed a scratch and a dent near the exhaust pipe. I called immediately, only to be met with indifference. I was told to “send photos before and after” and then the call was abruptly ended. No apology, no follow-up, no resolution.

Adding insult to injury, I was forced to pay £11.50 for the return parking fee—well above the minimal £7.50 I had anticipated—due to the delay and lack of proper coordination. When I complained on the phone I was told that I should be happy as there was a lot of traffic and then they terminated the call.

The entire experience felt like a bait-and-switch operation: once they had my money, they showed no interest in customer care or accountability. Based on my experience, I would strongly advise others to avoid this company/website. You may save a few pounds upfront, but the stress, damage, and disregard are simply not worth it.

Site seems like a scam.

As I was entering my details I got a phone call from an Indian accented person who had details of everything I’d entered on the site. They also offered me a further discount on the spot then proceeded to contact me through WhatsApp with a further discount.

Prices seem to good to be true generally are.

Avoid this site at all costs!

AAA+++ Zero complaints. Excellent pick up and drop off. Will use it again!

Be very careful when using this company, as they clearly make no effort to vet the service providers that they are recommending.
We sent over money to Compare Parking Prices and booked Meet and Greet Parking through a company called 'Express Parking Heathrow- Meet and Greet.'
My car has a tracker and I noticed that for the duration of my 2 week holiday, my car was dumped at the rear of Colnbrook Village Hall in a Public car park. No security patrols. No fencing. No CCTV, as claimed on the site.

Not interested when things go wrong. Booked parking through this company. The company used my car while it was supposed to be parked and I incurred congestion charges as a result. Refuse to refund.

Be careful! Didn't explain all charges , had to wait over an hour for car, poor communication.

Simply be careful of only choosing reputable provider especially for Meet & Greet. They don’t screen the providers and you can be mis-sold “secure” parking services.
I have booked one that they would have parked my car in a field. I requested cancellation when I found out and they haven’t dealt with my complaints at all.
I wouldn’t trust them at all they are so many other similar websites more reliable.

Do not book with them!
After making a booking, purchasing a cancellation cover with it (which according to their terms and conditions provides a full refund, no admin fee) we unfortunately had to cancel the booking.
Took them weeks to provide a refund (also many chaser emails from us) and even then we didn't get a full refund. When tried to put a complaint through it was the same person (Anna) replying that we've been emailing with not even knowing about their own terms and conditions. Super unprofessional company. I'm still trying to get my money back! If you can avoid them please do as it's not worth the hassle.

Booking reference number: CPP -098286
I used Comapre parkingprices to book with Mayfair meet and greet at Heathrow
The staff is rude and unprofessional.
The valet didn't turn up. I waited for 30 minutes. I had to book with another service provider on the spot and had to pay £££.
Despite raising this issue with Mayfair meet and greet there is response, acknowledgement, apology or refund.
Compare Parkingprices should allow genuine and authentic business to use their website.

We decided to leave our car in the Heathrow area while we were away on holiday.
The service provided was easy to use and the drop off and pick up went very smoothly.

I booked through them and no confirmation. I called and spoke to a guy who could barley understand me. After many calls and them not answering my calls. I was given the run around. I asked for my refund. They tried desperately not to give it to me. Via email, I was told my full refund would come in 1 - 3 days. I got part of ot b ak in 9 days and am still trying to get the rest.
Use Purple car park instead. They worked out so much better for me.

Awful. Made me wait over 45 mins for my car with my luggage and small children

Avoid at all costs. Returned my car to the wrong terminal despite having the correct terminal in my booking as well as flight details. It was midnight and had my 2 young childre. When pressed to confirm they would bring my car to the correct terminal I was told it would take an hour. Asked to explain how a 5 minute drive would take an hour they refused to return my car. As they refused to return my car and I saw on my tracker they had taken my car away I had to get a taxi home get the police involved to get my car returned. Not only have they stolen my car they do not use secure parking as advertised. Truly unbelievable and not worth the risk. Avoid at all costs.

Awful Experience
If I could leave a negative stars review I would.
Just to note from the beginning I recognise the experience reviewed on the 14th August 2025 with another 1 Star.
Was promised a quick phonecall when you are 30 minutes away and the driver will be at your terminal waiting for you.
Leaving- we were meeting him at the place the car was going to be parked; that was the first worry as when we arrived it was the smallest entrance to a dimly lit not very safe looking car park where were guaranteed the car would be safe.
Confidence was further depleted when the guy "helpfully" threw one of the bags like a volleyball before my husband took over in case anything got broken.
I hobble to the side of the van to see dings, scrapes and one mighty crunched up dent in the van.
Erratic driving from the off leaving us tossed around in pain with us both being disabled, I said ouch a few times but was ignored and I couldn't be bothered asking him to calm down in case of an argument as he seemed quite "wired"
He repeatedly told me not to forget the £6.00 in cash, I said I had it but you have all ready reminded us several times as well as having a rext about it a few days before.

Whilst away the app for the car advised it had moved- will come back to this point later.

Arriving- sent a text message to say we were half an hour out he said he would be there shortly; we waited and waited come 40 minutes later we called to be told "Wait there I am 5 minutes away" another 10 minutes and nothing was happening, bare in mind it was meant to 30 minutes and it was nearly 2 in the morning.
A further phone call was another "Wait there I will be right there"
He arrived at 2.10am over a full hour late.
I was sat in a wheelchair; he waved at us to go over and meet him again reminding my husband of the £6.00 cash (Ok we understand already!) He refused to move closer so husband had to wheel over the bags on a trolley then get me and our child there. I got over there to see him again throwing bags in the back. I don't expect a red carpet for the bags but come on- you know as well I do that gifts etc would be in the hand luggage/carrier bags so please a little gently?!
Even if they were empty they were liable to damage.
I opened the door to see another family sat in there with us which I found very odd but at the same time fine; he opened the rear of the door telling me to get in. I said I would not be able to get into the back as despite my being slim I could not bend my joints like that at risk of causing damage. He said I could then sit in the middle with my husband getting into the back with severe pain and trying to juggle our child at the same time.

He again reminded me of the £6.00 in cash which I asked if the other family were paying too- he awkwardly replied "They were at another terminal" I mean I suppose it is possible but I wasn't convinced.
Huffing and Puffing he was clearly angry as again we were all thrown around like dolls, I was most fearful for the very small baby without a car seat; we were all ouching as he flew over pot holes and screeched stopping.
He took 2 further phone calls whilst we were in the van; both of which he said he was around the corner; for them just to wait and he would be right there; we had not arrived at this point so he would be at least another 50 minutes before he got back to the airport- why lie?

Upon arrival our car was abandoned outside some shops in the pitch black, I handed over the £6.00 and proceeded to get to the car, he went off to take the family to their car parked in the "car park" so we start moving bags over as at this point he had walked off so presumingly wouldn't have helped.
He then came running from the car park to me shouting very loudly "Madam you haven't given me the money" I repeated I had, I repeated it again all the while him bellowing "You haven't"; I said go and check your car seat maybe you put it down, he refused at first and started man handling the bags my husband and I asked him to leave it as he was launching them across the road.
We were packing the car with him saying "She has not paid it, She has not" My child was getting upset because someone was shouting at Mummy, Husband was getting annoyed because the guy wouldn't check the seat so wondered over towards the door and wouldn't you know he magically found it!
He went to apologise to my husband who said he needed to apologise to me; he tried to walk off but husband insisted he had to apologise so he eventually backed down enough to say sorry he hadn't found the money. I looked and laughed because he didn't have the required amount of spine to apologise for shouting at me and upsetting my son.
An utter clown, rude and disrespectful and claiming our car had not been used or moved- it very clearly had been moved from the car park fair enough I suppose but what about on the other days he could not account for and added up to over a mile when the car park is right there next it it.
Never Again

Buyer Beware: A Warning About COMPARE PARKING PRICES
In the chaotic world of airport travel, the promise of a "hassle-free journey" is a lifeline. That's exactly what COMPARE PARKING PRICES offers on their website. But let me tell you from personal, traumatic experience: their service is anything but. This isn't a professional car parking company; it's a bunch of cowboys running a shoddy operation that left me stranded and without my own car.

The first sign of trouble was the complete lack of professionalism. This company, which claims to be in the business of airport transfers, brazenly employs a cleaning contractor—yes, a company registered at Companies House to clean buildings—to provide a supposed "park and collect" service. There was no professional chauffeur, just an individual offering a service they were clearly unqualified to provide.

The incompetence came to a head on my return. According to their website's poorly spelled claim ("This from their website"), Travelers a simple phone call should result in a prompt pickup. It didn't. I called, only to have the driver go to the wrong terminal. When I pointed out his mistake, he told me I'd have to wait another hour for him to correct his error. When I objected to this ridiculous demand, he refused to return my car at all. The very people who are supposed to pick you up in your own car "outside the terminal entrance" instead held my vehicle hostage and left me to find my own way home. I was forced to call a taxi.

This experience was, without a doubt, the worst service I have ever received. It was unprofessional, incompetent, and an absolute nightmare. The company's promises are lies. Their service is a scam. Save yourself the stress, the time, and the money, and avoid this company at all costs.

Really really horrible customer service. My car broke down and so I asked to cancel my booking. They were totally inflexible and had zero understanding. Anna was really rude to me via email - aggressive and indignant. I’d originally called one of the drivers and he was really nice and said that I should email and they should be able to help me. But absolutely no understanding, when they could clearly see I was in a really stressful situation.

MEET AND GREET WAS EFFICIENT AND THE DRIVERS WERE ON TIME TO COLLECT AND DROP OFF MY CAR

Booking Reference Number = CP070544
Swift service on arrival, paperwork dealt with quickly, easy transfer to Terminal. On return, pick up was straightforward and our car was ready to drive away when we reached the car park. Would be happy to use it again.

We use valet parking at airports at least 6 times a year and this experience was our best ever.
Not only did everything proceed so smoothly, timely and efficiently but they even sent us a text when we landed back to remind us what to do. Perfect!