We had looked at the website but wanted to see what the bed and mattresses were like in store. All the staff members we passed spoke a cheery good afternoon. Upstairs we were met by Louise who was ver... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Lisa was very knowledgable on her subject and spent a lot of time with us explaining the various options. We did not feel at all pressurised into purchasing, which is a refreshing change.
We visited Cookes after we had a frustrating and discouraging experience from an online company. We noticed immediately that at Cookes there were a number of staff ready to help. We explained that we... Mehr ansehen
Unternehmen hat geantwortet
As soon as we stepped into the showroom, it felt relaxed as everything was so well set out. The staff that attended to us Wendy in the lounge chairs and David in Beds were very knowledgeable and cour... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to our family-run business, where time-honored tradition meets modern innovation. For an impressive 75 years, we have been serving our customers, gaining invaluable insights into what truly matters to them. At our core, we take immense pride in offering impeccable craftsmanship, unmatched value, and furniture that transforms a house into a home. Prepare to embark on a global journey; we offer furniture from around the world - in an extensive range of styles from renowned brands that you can wholeheartedly trust. From timeless elegance to luxurious comfort, our handpicked selection guarantees to satisfy. But that's not all - we aim to provide unbeatable prices without compromising on quality. With our brand price promise, you can indulge in the confidence that you'll discover furniture of the highest quality at a guaranteed price match promise. Our inspirational showrooms, with expert advice from our Sales Specialists, will ensure your journey to finding your perfect furniture is an enjoyable experience. Visit us in-store and let us help you transform your living space into a masterpiece of comfort, style, and bliss.
Kontaktinformationen
28 Goosemoor Lane, B23 5PN, Birmingham, Vereinigtes Königreich
- 01212505050
- webenquiries@cookesfurniture.co.uk
- www.cookesfurniture.co.uk
4,9
Hervorragend
4657 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
From the moment I walked into the…
From the moment I walked into the store, to paying for my purchase, everyone was polite, friendly and knowledgeable. Wendy went over and above
31. Juli 2026
Antwort von Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback and will be sure to share it with Wendy.
Best regards,
The Cookes Team
From the show room to the…
From the show room to the delivery/installation, I couldn’t fault the team service
28. Juli 2026
Antwort von Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Nice relaxed big area to look around
Nice relaxed big area to look around . Lots of sofas and chairs and nice to look at other furniture as well. Staff very helpful and informative and nice to be left on our own to just browse without being interrupted. Ordered our sofa and chair to be delivered in 8 to 10 weeks time.
30. Juli 2026
Antwort von Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We truly appreciate your feedback.
Best regards,
The Cookes Team
The Salesman was not pushy.He was…
The Salesman was not pushy.He was knowledgeable courteous and helpful.
He is a credit to his company.
31. Juli 2026
Antwort von Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Antwort von Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
A good shopping experience makes all the difference.
David knew all about the small dining table & swivel chairs that I was interested in seeing. I had chosen them online from the Christchurch virtual showroom & was pleased that the items were on show.
After speaking to David I decided to increase the size of the table from 800cm to 100cm diameter. I appreciated his in depth knowledge of the products, & was confident enough to place the order.
25. Juli 2026
Antwort von Cookes Furniture
Thank you for taking the time to leave us a 5-star review. We truly appreciate your feedback and are delighted you were happy with your experience.
We will make sure your feedback is passed on to David.
Best regards,
The Cookes Team
Lovely and very helpful staff.
28. Juli 2026
Antwort von Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Antwort von Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
I only dealt with one of your staff who…
I only dealt with one of your staff who was most helpful and very patient whilst at the same time helping to co-ordinte fabrics for cushions etc
26. Juli 2026
Antwort von Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Ben the salesman was very efficient and…
Ben the salesman was very efficient and knowledgeable a quality store to shop at . Thank you
24. Juli 2026
Antwort von Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback and will be sure to share it with Ben.
Best regards,
The Cookes Team
Antwort von Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Antwort von Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback and will be sure to share it with Skye.
Best regards,
The Cookes Team
Friendly and informative staff…
Friendly and informative staff operating in comfortable sales conditions offering a wide choice of options
17. Juli 2026
Antwort von Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We truly appreciate your feedback.
Best regards,
The Cookes Team
Sales Assistant Maj was well informed…
Sales Assistant Maj was well informed about the leather suite we were interested in purchasing. He was able to advise us on what quality and colour of the leather would meet our requirements. He was patient over changes we made after taking material samples home. We were able to agree a price that was agreeable to ourselves and Cookes Furniture. Overall it was a pleasant experience.
25. Juli 2026
Antwort von Cookes Furniture
Thank you for taking the time to leave us a 5-star review. We truly appreciate your feedback and are delighted you were happy with your experience. Maj will be delighted to hear your kind words.
Best regards,
The Cookes Team
Great service
25. Juli 2026
Antwort von Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
What a great service
What a great service - as I was worried about getting a sofa through the front door of our 300 year old cottage, Cooks brought out a similar sized sofa and did a dummy run before I ordered it. Brilliant service (fingers crossed the real thing will go through the door)
20. Juli 2026
Antwort von Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We truly appreciate your feedback.
Best regards,
The Cookes Team
From buying our furniture
From buying our furniture the service was excellent as always .
20. Juli 2026
Antwort von Cookes Furniture
Thank you for taking the time to leave us a 5-star review. We’re so pleased you had a positive experience and chose Cookes.
Best regards,
The Cookes Team
Good value for money
The service at Cooks is very good. We buy are furniture at Cooks because it’s good value for money and the quality is very good.
22. Juli 2026
Antwort von Cookes Furniture
We’re delighted to receive your 5-star review! We truly appreciate your feedback and thank you for choosing Cookes.
Best regards,
The Cookes Team
Cookes fitted me in straight away
Cookes fitted me in straight away. I wasn't able to purchase my chair I wanted as the other shop was shut when I got there. I rang cookes and it was sorted. The staff were very friendly efficient and conscientious. The service was excellent too. Couldn't have gone any better
18. Juli 2026
Antwort von Cookes Furniture
Thank you for taking the time to leave us a 5-star review. We truly appreciate your feedback and are delighted you were happy with your experience.
Best regards,
The Cookes Team
Amazing service from Cookes
Buying a sofabed from Cookes has proven to be a very good experience. From choosing to ordering, their service has been perfect. The guys delivered the sofabed today and had to carry it upstairs, which was by no means easy. They were simply amazing and the sofabed looks fantastic.
23. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Cookes Furniture
Thank you for your kind review. We’re thrilled to hear you’re pleased with your furniture and your experience with us.
Best regards,
The Cookes Team
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