Joanna was very helpful when we were deciding on which fabric to choose for the settees and made suggestions on colour of walls, etc. Only problem was that the colour samples she had ordered for u... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We had looked at the website but wanted to see what the bed and mattresses were like in store. All the staff members we passed spoke a cheery good afternoon. Upstairs we were met by Louise who was ver... Mehr ansehen
Unternehmen hat geantwortet
Our whole experience in store was second to none. The staff were very friendly and helpful and we would certainly recommend them to anyone who is thinking of buying a bed. The continuing service i... Mehr ansehen
As soon as we stepped into the showroom, it felt relaxed as everything was so well set out. The staff that attended to us Wendy in the lounge chairs and David in Beds were very knowledgeable and cour... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to our family-run business, where time-honored tradition meets modern innovation. For an impressive 75 years, we have been serving our customers, gaining invaluable insights into what truly matters to them. At our core, we take immense pride in offering impeccable craftsmanship, unmatched value, and furniture that transforms a house into a home. Prepare to embark on a global journey; we offer furniture from around the world - in an extensive range of styles from renowned brands that you can wholeheartedly trust. From timeless elegance to luxurious comfort, our handpicked selection guarantees to satisfy. But that's not all - we aim to provide unbeatable prices without compromising on quality. With our brand price promise, you can indulge in the confidence that you'll discover furniture of the highest quality at a guaranteed price match promise. Our inspirational showrooms, with expert advice from our Sales Specialists, will ensure your journey to finding your perfect furniture is an enjoyable experience. Visit us in-store and let us help you transform your living space into a masterpiece of comfort, style, and bliss.
Kontaktinformationen
28 Goosemoor Lane, B23 5PN, Birmingham, Vereinigtes Königreich
- 01212505050
- webenquiries@cookesfurniture.co.uk
- www.cookesfurniture.co.uk
4,9
Hervorragend
4660 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Antwort von Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Staff couldn’t be more helpful
Staff couldn’t be more helpful. Seamless process choosing sofa and chairs.
30. Mai 2026
Antwort von Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We truly appreciate your feedback.
Best regards,
The Cookes Team
Very helpful friendly staff
Very helpful friendly staff. No sales pressure.Listened to our requirements.
29. Mai 2026
Antwort von Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
Very helpful staff
Very helpful staff. My mum wanted a mobility chair and the staff were very knowledgeable and patient . Thank you.
29. Mai 2026
Antwort von Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We truly appreciate your feedback.
Best regards,
The Cookes Team
Anita was very patient and…
Anita was very patient and knowledgeable. Took time to go through every option
29. Mai 2026
Antwort von Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback. We’ll make sure Anita knows how pleased you were.
Best regards,
The Cookes Team
I have dealt with Cookes
I have dealt with Cookes - specifically Michal on several occasions and without fail he is so helpful and nothing is too much trouble - from making your decision right through to delivery - I highly recommend Cooke’s for great quality furniture and amazing customer service .
28. Mai 2026
Antwort von Cookes Furniture
We really appreciate your amazing 5-star review. It’s wonderful to hear you had a great experience and thank you for choosing Cookes. Your kind words will be shared with Michal.
Delivery Service
Alick & James did a brilliant job of delivery. Property down a narrow country lane with difficult access. Thank you, Guys.
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback and we’ll make sure Alick and James know how pleased you were.
Best regards,
The Cookes Team
Take your time choosing a bed (there are hundreds!)
The people in the showroom are really super...they don't hassle you but are readily available when needed and have a real depth of experience. We were able to spend as much time as we liked testing the furniture, especially important when choosing a bed....as many visits as you want, the and coffee supplied if you want it and some good sound advice. Delivery ahead of schedule and very efficient. FIRST CLASS.
29. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Cookes Furniture
Thank you for taking the time to leave us a 5-star review! We’re delighted to hear you had such a positive experience with us. Thank you for choosing Cookes.
Best regards,
The Cookes Team
Extremely professional staff
Extremely professional staff, within each department.Owing to my situation, concerning a delay with my apartment being a month overdue with the predicted date end of June, it has been extended to mid August. The delivery department extremely helpful.
24. Mai 2026
Antwort von Cookes Furniture
Thank you for your very kind 5-star review. We’re thrilled you were happy with your experience and we will be sure to share your feedback with the delivery team.
Best regards,
The Cookes Team
Always good service at Cookes.
Always good service at Cookes. Staff very helpful and friendly and have good product knowledge nice deals to be had at sale time . Delivery boys also very helpful and friendly and on time .
29. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Cookes Furniture
Thank you for taking the time to leave us a 5-star review! We’re delighted to hear you had such a positive experience with us. Thank you for choosing Cookes.
Best regards,
The Cookes Team
We like buying our furniture from Cooked
We like buying our furniture from Cookes, they sell quality items and the whole experience from showroom to delivery is made easy, all staff are helpful and friendly.
1. März 2026
Bewertung ohne vorherige Einladung
Antwort von Cookes Furniture
Thank you for your lovely feedback! It’s wonderful to hear you had a great experience with us. Thank you for choosing Cookes!
Best regards,
The Cookes Team
Outstanding customer service
Outstanding customer service, would be my first choice going forwards.
28. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Cookes Furniture
Thank you for your kind review. We’re thrilled to hear you’re pleased your experience with us.
Best regards,
The Cookes Team
David was very knowledgeable regarding…
David was very knowledgeable regarding Vispring products that helped us make the right choices, thank you to him.
22. Mai 2026
Antwort von Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback. David will be delighted to hear your kind words.
Best regards,
The Cookes Team
We were looking for a rug …
We were looking for a rug for our living room. Cookes has a great selection and once we'd chosen our rug a kind gentleman called David helped us complete the transaction and answered all our questions. There is a three week wait for the rug but fingers crossed it will be delivered on time and in good condition. A pleasant experience at Cookes!
22. Mai 2026
Antwort von Cookes Furniture
Thank you for taking the time to leave us a 5-star review. We truly appreciate your feedback and are delighted you were happy with your experience.
Best regards,
The Cookes Team
Selection of items and superb staff…
Selection of items and superb staff knowledge
Wendy always remembers us and gives excellent welcome and service
24. Mai 2026
Antwort von Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback. Your kind words will be shared with Wendy.
Best regards,
The Cookes Team
Antwort von Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We truly appreciate your feedback.
Best regards,
The Cookes Team
As usual service was excellent with…
As usual service was excellent with very helpful advice and information.
18. Mai 2026
Antwort von Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We truly appreciate your feedback.
Best regards,
The Cookes Team
Antwort von Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
The assistant was very professional and…
The assistant was very professional and friendly
18. Mai 2026
Antwort von Cookes Furniture
Thank you so much for taking the time to leave us a 5-Star review. We appreciate your feedback.
Best regards,
The Cookes Team
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