Smooth transaction with retailer. Delayed delivery by an hour. We were able to contact the retailer and they assured us that the delivery would be made. We were due to visit grandson who was celebra... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
OUTSTANDING I bought a heavily discounted "old model" (but expensive) LG Oled TV but it turned out they didn't have any 2024 models left, so they gave me a 2026 model at the same discounted price... Mehr ansehen
Unternehmen hat geantwortet
Matthew & Harry are really helpful. Helped us buy our LG washing machine. Crampton And Moore are specialists, ask them about television calibration. Most other retailers would know not what ISF calibr... Mehr ansehen
Unternehmen hat geantwortet
I bought a washer dryer from this company, and the pipe was leaking from the day it arrived. I contacted them many times and asked them to replace it, but after a whole month of messages, they still... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Crampton and Moore are one of the largest Independent Electical retailers in the North of England. We carry extensive stocks and most products can be taken away on day of purchase. We can offer demonstrations of all the latest technology including curved and 4K Ultra High Definition TV’s plus the latest music streaming and audio systems. We can even put together your choice of TV and sound bar or audio system for you to experience before you buy. Personal demo’s can be arranged by appointment with each store directly. All stores can arrange convenient delivery to your address using our own fleet of delivery vans. Best Prices - We won’t be beaten on price, we will match any price advertised locally to each store. We care about our customers and pride ourselves on excellent service, we want you to return and recommend us to all your friends. We know you’ll enjoy the difference from the large soulless national retailers we compete with. Experienced staff Large stocks Free demonstrations Best prices
Kontaktinformationen
109 High Street, S35 9XA, Sheffield, Vereinigtes Königreich
- 01226 350754
- customer.service@cramptonandmoore.co.uk
- www.cramptonandmoore.co.uk
4,2
Gut
9528 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 79 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Find the best way to get to Yes..
I had a complicated issue with a delivery. It was under warranty but the manufacturer wouldn’t support the repair. I went to Crampton and Moore and spoke with Harry who was fantastic. He resolved the issue for me by connecting with the manufacturer numerous times. His communication was great. His attitude was professional yet friendly and very supportive. He listened to understand and communicated every step of the way. He had a great attitude to problem solving and reminded me of the ‘find the best way to get to Yes’ philosophy. I hope he is recognized for his great service and support and most of all for being an asset to his company. Great Job. Thank you.
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Crampton And Moore
Thank you so much for taking the time to share your experience.
We are delighted to hear that Harry was able to assist you with what was clearly a complicated warranty issue. We understand how frustrating situations like this can be, so it's wonderful to know that Harry's persistence, clear communication, and supportive approach made such a positive difference.
We will be sure to pass your kind words on to Harry and recognise the excellent service he provided. It's especially rewarding to hear that his commitment to finding a solution and keeping you informed throughout the process reflected the level of customer care we strive to deliver.
Thank you again for your thoughtful feedback. We truly appreciate your support and hope to have the opportunity to assist you again in the future.
Kind regards,
Lauren
Crampton and Moore
First delivery (9th June) got cancelled…
First delivery (9th June) got cancelled after the agreed time at 16.00-18.00 kept getting pushed back. Second agreed delivery (20th June) didn’t happen as my fridge wasn’t put on the lorry according to the chatbot! Absolutely appalling - the delivery tracking app is totally inaccurate and doesn’t show the reality. Still trying to get my fridge over two weeks after purchase. I don’t recommend this company at all. Buy somewhere were they use a reliable courier.
20. Juni 2026
Antwort von Crampton And Moore
Thank you for taking the time to share your feedback.
I have looked into your order and can see that the service you received did not meet the standards we expect. I sincerely apologise for your experience.
We are always looking for ways to improve, and your feedback is invaluable in helping us work with our courier partners to deliver a better service.
I'm sorry to hear that you would not recommend us based on this experience. We do hope you'll consider shopping with us again in the future, giving us the opportunity to provide the level of service you should have received the first time.
Kind regards,
Lauren
Crampton and Moore
Great service
Great service! Fast delivery as expected, good price and no issues. Would use again, thank you!
4. Juni 2026
Antwort von Crampton And Moore
Thank you for taking your time to leave us a review. We are so happy to hear that you are pleased with our service.
We hope to hear from you again in the future.
Kind Regards
Lauren
Crampton and Moore
Very helpful staff on phones
Very helpful staff on phones
Efficient service end to end
Excellent competitive prices
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Crampton And Moore
Thank you so much for taking your time to leave us a review. We are so pleased to hear that you are happy with our service.
We hope to hear from you again in the future
Kind Regards
Lauren
Crampton and Moore
No grill handal supplied said don’t…
No grill handal supplied said don’t come with the built in oven the grill needs a handal not pleased
2. Juni 2026
Antwort von Crampton And Moore
I am so sorry to learn that you are unhappy with our service. The manufacturer does not supply a grill handle with this model and therefore we are unable to supply one. We do not hold spare parts and so we were unable to assist.
I appreciate that this is frustrating and really do apologise for the inconvenience caused.
Kind Regards
Lauren
Crampton and Moore
The person who has deal with my order…
The person who has deal with my order was brilliant. Friendly, professional and competent. Really happy and highly recommend.
2. Juni 2026
Antwort von Crampton And Moore
Thank you so much for leaving us such a great review. We appreciate your recommendation.
We look forward to hearing from you again in the future.
Kind Regards
Lauren
Crampton and Moore
Antwort von Crampton And Moore
Thank you for taking your time to leave us a review. We are pleased to hear that everything went well.
We hope to hear from you again in the future.
Kind Regards
Lauren
Crampton and Moore
Antwort von Crampton And Moore
Thank you so much for leaving us suck lovely feedback.
We are pleased to hear that you were happy with the service.
We hope to hear from you again in the future.
Kind Regards
Lauren
Crampton and Moore
Antwort von Crampton And Moore
Thank you for taking your time to leave us a review.
We hope to hear from you again in the future.
Kind Regards
Lauren
Crampton and Moore
Purchasing experience good
Purchasing experience good. Updates from delivery company always later than promised but no doubt someone was working hard to make it all happen.Thank you
3. Juni 2026
Antwort von Crampton And Moore
Thank you for your review and for your understanding. We're pleased to hear that you had a positive purchasing experience with us. We appreciate your feedback regarding the delivery updates and will take this on board as we continue to work with our delivery partners to improve communication. Thank you for your patience and kind words, and we hope to serve you again in the future.
Kind Regards
Lauren
Crampton and Moore
New tumble dryer
New tumble dryer. Swift delivery. Great price. Plugged it in straight away and loaded it. Fab!
4. Juni 2026
Antwort von Crampton And Moore
Thank you for your fantastic review! We're delighted to hear that you were pleased with the great price and swift delivery of your new tumble dryer. It's wonderful to know you were able to get it up and running straight away and that you're happy with your purchase. We really appreciate your feedback and hope to serve you again in the future. 😊
Kind Regards
Lauren
Crampton and Moore
Price
Price, very good, very friendly service and efficient delivery sorted out with Hotpoint. Would thoroughly recommend.
4. Juni 2026
Antwort von Crampton And Moore
Thank you for your kind review! We're delighted to hear that you were pleased with our competitive pricing, friendly service, and the efficient delivery arrangements. Your recommendation means a lot to us, and we're grateful for your support. We hope to have the opportunity to serve you again in the future.
Kind Regards
Lauren
Crampton and Moore
Second item i purchased from them and…
Second item i purchased from them and the experience on both occasions have been excellent. First the order, second the information about delivery and thirdly the delivery it self, I would recommend anyone who wants to purchase from C&M without any hesitation. Friendly, helpful and genuine company.
28. Mai 2026
Antwort von Crampton And Moore
Thank you for your wonderful review and for choosing us again! We're delighted to hear that both of your experiences with us have been excellent. It's great to know that the ordering process, delivery updates, and delivery service all met your expectations. Your recommendation means a great deal to us, and we're especially pleased that you found our team friendly, helpful, and genuine. We truly appreciate your continued support and look forward to serving you again in the future.
Kind Regards
Lauren
Crampton and Moore
The order was swiftly despatched and…
The order was swiftly despatched and arrived unscathed. The price was also good.
3. Juni 2026
Antwort von Crampton And Moore
Thank you for your review! We're pleased to hear that your order was dispatched quickly, arrived safely, and offered great value for money. We appreciate your feedback and are delighted that you had a positive experience with us. We look forward to serving you again in the future.
Kind Regards
Lauren
Crampton and Moore
Courtecy
Courtecy, proffesional knowledge and an exceptionally swift responce and delivery. Thanks
2. Juni 2026
Antwort von Crampton And Moore
Courtecy, proffesional knowledge and an exceptionally swift responce and delivery. Thanks
Kind Regards
Lauren
Crampton and Moore
Reasonable price and On time
on time, smooth delivery, great customer experience and reasonable price
2. Juni 2026
Antwort von Crampton And Moore
Thank you for your kind review. We are so happy to hear that your customer experience was as expected. We hope to hear from you again in the future.
Kind Regards
Lauren
Crampton and Moore
Product arrived exactly as described
2. Juni 2026
Antwort von Crampton And Moore
Thank you for your wonderful review. We are so pleased that you are happy with your delivery. We hope to hear from you again in the future.
Kind Regards
Lauren
Crampton and Moore
A quick professional service got my…
A quick professional service got my order to me within days.
2. Juni 2026
Antwort von Crampton And Moore
Thank you for taking your time to leave us such a lovely review. Your custom is much appreciated. We hope to hear from you again in the future.
Kind Regards
Lauren
Crampton and Moore
Antwort von Crampton And Moore
Thank you for taking your time to leave us a review. Your custom is important to us and we hope to hear from you again soon.
Kind Regards
Lauren
Crampton and Moore
Excellent Service
Delighted with how quick the delivery was arranged and how helpful the staff were when I had to rearrange the date. Great service.
2. Juni 2026
Antwort von Crampton And Moore
Thank you for your kind review! We're delighted to hear that you were pleased with the speed of delivery and that our team was able to help when you needed to rearrange the delivery date. Providing great service and flexibility for our customers is always our goal. We truly appreciate your feedback and look forward to serving you again in the future.
Kind Regards
Lauren
Crampton and Moore
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