hello - I was quite stressed receiving a fine/penalty letter BUT having communicated with Graeme N and outlined what my concerns were.. he listened and explained what I was to do and forward any relev... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Can honestly say, Mike has been an absolute star to deal with. Really helpful and someone who actually took a bit of time to support me with something that is causing me a lot of stress
I had a problem with my outstanding PCN. I had no hope for resolving the issue but I spoke to Karen Maddock and she was amazing! Thank you very much Karen for your kind support, very much appreciate... Mehr ansehen
I’ve just had an extremely frustrating phone conversation with someone at DRP. I asked a straightforward question — whether they could place the case on hold while an appeal is reviewed. Instead of gi... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Debt Recovery Plus is a leading provider of debt resolution services to the private parking sector, delivering exceptional service and excellent results for all our clients. We provide end-to-end solution spanning the full debt life-cycle: from pre-debt appeals through to debt resolution, including legal and litigation. We are proud members of the British Parking Association (BPA) and the International Parking Community (IPC).
Kontaktinformationen
Vereinigtes Königreich
- www.debtrecoveryplus.co.uk
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Hat 52 % seiner negativen Bewertungen beantwortet
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Good resolution to an initial problem and thanks
After I was initially surprised and not very happy to receive a call from debt recovery for a parking ticket, the contact I spoke to Mike was really helpful and got this all rectfiied for me. Good communication throughout and helpful (something I would never have expected in that situation). In fact I volunatrily wanted to write this review as a way thanks to Mike for his help in resolving the issue.
Jack

Antwort von Debt Recovery Plus
Mike handled my situation very well…
Mike handled my situation very well answered all my questions promptly. 10/10 service fast and understandable thank you very much. Highly recommend

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The call was answered quickly
The call was answered quickly. The representative I spoke with, Monica Manuel, was knowledgeable and helpful. She was able to investigate my enquiry without delay and followed up with confirmation by email. I’m pleased with the service I received.

Antwort von Debt Recovery Plus

Antwort von Debt Recovery Plus
Great customer service
Clear, helpful and concise communication
Kind and understanding of my situation
Kind and understanding of my situation. Tyler offered a sensible solution to my situation and it was helpful in a calm way without me having to get upset

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The worst people i had ti deal with…
The worst people i had ti deal with them anyway i had to pay them £380 over £30 fine anyway i talk with very well known lawyers he advise me not pay them he told me let increase as much as the they want they never aload to send bailiff to your home even wouldnt effect on your credit just once you recive fine from them call them and give them false address and just ignore it and if they send letters to your home not open just say its nit live here return i hope my advice help some of drom stop dealing with shark theif
PCN was issued
PCN was issued , called customer service, Spoke to Monica, query resolved within a day.
Very helpful!
Thank you Monica !

Antwort von Debt Recovery Plus
Absolute diabolical company trying to…
Absolute diabolical company trying to fine me for parking in a car park of a pub when I was cleaning the windows. Trying to say I ignored signage there was none there is now and telling me I ignored previous fine which I didn't get so now I cant appeal it. Absolute shysters I will see my day in court before I give them a single penny.

Antwort von Debt Recovery Plus
It was a great effective and quick help
Super helpful and efficient with…
Super helpful and efficient with responding. It was nice to talk to someone that wanted to help the situation and understand that a mistake was made.
Nice to speak to and friendly and…
Nice to speak to and friendly and helpful l
OLAT QUADRI WAS MORE THAN HELPFUL AND…
OLAT QUADRI WAS MORE THAN HELPFUL AND RESOLVED MY ISSUE VERY EFFICENTLY

Antwort von Debt Recovery Plus
The phone answered really quickly and…
The phone answered really quickly and straight away I was talking to a human! Tyler was very empathetic and efficient.

Antwort von Debt Recovery Plus
Thanks to Karen Maddock , She is a star ⭐
Thanks to Karen Maddock as she understood my enquiry straight away and was able to help me reach a conclusion. Wonderful speech and a beautiful helping attitude , thanks once again highly appreciated.

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Tyler was really understanding
Tyler was really understanding, ive just come out of hospital from having a baby.

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I had my query resolved in a few hours
I had my query resolved in a few hours, very efficient service.
Monica Manuel was amazing took…
Monica Manuel was amazing took responsibility for my call and got my matter resolved in minutes, Great customer service
Mo was very very supportive and polite…
Mo was very very supportive and polite during my difficult time I’m going through, I wish him all the best.

Antwort von Debt Recovery Plus
I was fortunate to have AJ as the…
I was fortunate to have AJ as the person helping me on the other end of the phone.
Whilst he works for a debt recovery company, he was the most humble, empathetic and helpful person.
He helped to re- appeal the penalty based on my health circumstances, taking on board the whole process, so I didn't have to do anything, except send in the proof.
By the end of the day, he had emailed back with the outcome.
He literally made my experience stress free.
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