I was assured that my account would be fully set up and live on the board by December. However, it is now March, and I am still facing issues with items not being properly uploaded or configured. This... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We were with Deliverect for a year and throughout they had charged us for a service we didn't use. Because of this, we did not pay for the next year as we wanted them to agree to honour a discou... Mehr ansehen
Unternehmen hat geantwortet
Mais uma situação bem resolvida O suporte da Deliverect está sempre apto a ajudar a resolver os problemas que encontramos durante as integrações com as diversas plataformas, ou mesmo pequenos erros... Mehr ansehen
Unternehmen hat geantwortet
The Deliverect plays a huge role in F&B businesses, especially with us. As per our experience, it makes our operations smooth in terms of online orders as we don't need to punch it manually. The menu... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Deliverect
Vom Unternehmen geschrieben
Our mission at Deliverect is to help the food service community thrive in the digital age. We enable profitable growth and exceptional experiences through a powerful platform and partner network built for the food service community.
We seamlessly integrate online orders from food delivery channels (such as Uber Eats, Deliveroo & Just Eat, DoorDash, Glovo, and many more), allowing restaurants to improve operational service and increase customer satisfaction. We can keep your business connected to over 400 different platforms worldwide.
Thousands of restaurants and ghost kitchens globally trust us to power their front-of-house, back-of-house, and everything in between. With a presence in over 42 markets worldwide and +35,000 customers globally, Deliverect is trusted by restaurants and FMCGs such as Taco Bell, Burger King, and Unilever, as well as small to medium size restaurants and ghost kitchens.
We save our customers time and money, so they can focus on doing what they love and are passionate about, serving great food.
What does this mean?
1. Fewer tablets, more delivery channels
2. Streamlining your online order flow and eliminating manual order entry
3. High-performance menus - update, manage, and optimize menus at all locations in just a few clicks.
4. Data & Analytics - we gather all your sales data across all your brands and virtual brands so you have the insights you need to make your next big move.
Check out our website, www.deliverect.com, to see how we can help you thrive in the digital age.
Kontaktinformationen
530 7th Ave Suite 902, NY 10018, United States, New York, Vereinigte Staaten
- customersuccess@deliverect.com
- www.deliverect.com
2,9
Akzeptabel
304 Bewertungen
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
online help
just had an online chat with Aslam, was helpful and solved my problem. thanks
4. März 2024
Bewertung ohne vorherige Einladung
Antwort von Deliverect
Hello,
Thank you for reaching out to us! We're delighted to hear that Eslam was helpful and able to solve your problem during your online chat. Providing timely and effective support is our goal, and we're glad we could assist you.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!
Alejandra help me solve my issue
Alejandra help me solve my issue, she was super nice and responsive!
29. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Deliverect
Hello Angeles,
Thank you for reaching out! We're delighted to hear that Alejandra was able to help you solve your issue. Providing excellent support and assistance to our customers is our top priority, and we're glad we could assist you effectively.
If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We're here to help!
Concern Resolved
Javier, gave me the answers I was looking for. Stayed with me until the end to find a resolution.
26. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Deliverect
Hello,
Thank you for sharing your experience! We're glad to hear that Javier was able to provide you with the answers you were looking for and stayed with you until a resolution was found. Providing thorough support and ensuring your questions are addressed is important to us.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
they are good for help
24. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Deliverect
Hello Noppadol,
Thank you for your feedback! We're glad to hear that you found our team helpful. Providing assistance and support to our customers is a top priority for us.
If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help!
Michael is exceptional !
Michael was very attentive to our needs. Went above and beyond to ensure that everything was as per our requirements.
23. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Deliverect
Hello Raza,
Thank you for sharing your experience! We're delighted to hear that Michael was very attentive to your needs and went above and beyond to ensure everything met your requirements. Providing excellent service and exceeding expectations is what we strive for at Deliverect.
If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help!
Terrible
All just a bunch of lie. They tell you anything to buy the service. But after you buy you don't receive even half of what they promise. Just a Bunch of liars
20. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Deliverect
Hello,
Thank you for bringing this to our attention. We understand that you've expressed your concerns across multiple platforms, and we're committed to addressing each of them thoroughly.
As a new customer, we value your feedback and want to ensure that your experience with Deliverect meets your expectations. Our team is currently in contact with you and we hope to resolve your frustration soon!
Deliverect is still one of my favorite…
Deliverect is still one of my favorite integration for online deliveries. Today again, Alejandra helped me with an issue that most people would have to go digging for. They knew the answer right from my initial request and told me what the issue was.
Genius!
17. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Deliverect
Hello Ben,
Thank you for your kind words! We're delighted to hear that Deliverect remains one of your favorite integrations for online deliveries. It's fantastic to know that Alejandra was able to assist you efficiently.
We appreciate your feedback and your continued support. If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help!
Great system
Great system, the team is very helpful, it is the best and improving… would recommend to help with applications.
14. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Deliverect
Hello Abdallah,
Thank you for your feedback! We're thrilled to hear that you find value in our system and that our team has been very helpful. Continuous improvement is a top priority for us, and we're glad to know that you see us as the best and notice our efforts to improve.
Your recommendation means a lot to us. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out. We're here to help!
quick and super useful responses
Quick and super useful responses! Very reliable team. Rodrigo has been especially great in investigating our issues and coming up with solutions. Always speedy follow ups and checks in on all our outstanding cases. Really wonderful experience.
13. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Deliverect
Hello Yasmin,
Thanks a lot for your positive feedback! We're delighted to hear that you found our responses quick and super useful. It's great to know that Rodrigo has been instrumental in resolving your issues efficiently and providing speedy follow-ups. We're committed to ensuring a wonderful experience for all our customers.
If you ever need further assistance or have any questions, feel free to reach out. We're here to help!
fast and freindly
fast, friendly and patient customer service :)
7. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Deliverect
Hello,
Thank you for your feedback! We're delighted to hear that you found our customer service fast, friendly, and patient. Providing excellent service is our priority, and we're glad we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Great Technology
I should accept it is a great technology in terms of integration (Aggregators - Deliverect - POS). Onboarding process is smooth. I like the way Ms. Leila follow up on every single tasks. The team is amazing (Tej, Arvind). The only disappointment is that we are not able to get the support from them after the working hours and on weekends. Still Tej is excellent to solve the issue asap, even after the working hours. My overall experience with the Deliverect is remarkable.
1. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Deliverect
Hello Mr. Avinash,
Thank you for sharing your positive experience with Deliverect! We're delighted to hear that you have been able to take advantage of our countless integrations and more.
It's great to hear that Tej and Arvind have been excellent in resolving issues promptly, but do not worry, our global support team is available 24 hours a day, including weekends, for any issues that you might have. You can access our live chat within your Deliverect portal.
If you have more feedback or if there's anything else you'd like to discuss, please feel free to reach out. We value your partnership with Deliverect!
Amazing Platform !
The Deliverect plays a huge role in F&B businesses, especially with us. As per our experience, it makes our operations smooth in terms of online orders as we don't need to punch it manually. The menu can be customized as well in the way we want. We acknowledge the high level of customer service quality received, especially from our Onboarding Team. Mr. Farid, Mr. Omar, Mr, Ameet. !!!!
1. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Deliverect
Hello Nino,
Thank you for sharing your positive experience with Deliverect! We're thrilled to hear that Deliverect plays a huge role in making your F&B operations smooth, and we're pleased to know it meets your needs.
If you have more feedback or if there's anything else you need assistance with, please don't hesitate to reach out.
Thanks for choosing Deliverect!
I’m not quite sure when did I started…
I’m not quite sure when did I started working with deliverect but most likely almost a year now & I could say that the team Tej , leila , arvind & taffy are an absolute support anytime even in an urgent need they are there to respond. Amazing team and company.
5. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von Deliverect
Hello,
Thank you for your wonderful feedback! We're thrilled to hear about your positive experience working with Deliverect for almost a year. It's fantastic that Tej, Leila, Arvind, and Taffy have been providing absolute support, even in urgent situations. We're proud to have such an amazing team dedicated to assisting you.
If there's anything else you need or if you have further feedback, please feel free to reach out. We appreciate your continued partnership with Deliverect!
A pinnacle partnership in POS integration
Engaging with Deliverect in early 2023 for the integration of Micros Simphony POS and consolidation of delivery platforms like Talabat and Snoonu was a noteworthy experience. By assigning our project to Aravind, the astute tech analyst, and Leila, the adept project manager, Deliverect exhibited unwavering dedication.
Unfortunately, due to corporate restructuring leading to the cessation of POS-related projects, our collaboration was prematurely concluded. Nevertheless, the positive imprint of our partnership with Deliverect persists as a memorable chapter in our enterprise narrative. Their team's technical acumen and prowess in project management forged a seamless alliance. Notably, Deliverect always keeps an eye on the prize and focuses on delivering quality services.
For enterprises seeking a dependable POS aggregator, I highly recommend Deliverect, as their unwavering commitment to excellence positions them as a premier choice.
10. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von Deliverect
Hello Abie,
Thank you for sharing your detailed and positive experience with Deliverect. Your recommendation is highly valued, and we're pleased to be considered a premier choice for enterprises seeking a dependable POS aggregator. If there's anything else you'd like to share or if you have further feedback, please feel free to reach out.
Thank you for choosing Deliverect!
I'm impressed with the seamless…
I'm impressed with the seamless integration, especially Thanks to Leila for their professionalism and attentiveness.
31. Jänner 2024
Bewertung ohne vorherige Einladung
Antwort von Deliverect
Hello Ahmed,
Thank you for sharing your positive feedback! Providing excellent service is our priority, and we're delighted that Leila's efforts have contributed to your positive experience.
If you have any more feedback or if there's anything else you need assistance with, please feel free to reach out. We're here to help. Thanks for choosing Deliverect!
Efficient tool amazing team
Deliverect offers a comprehensive solution for restaurants, simplifying the management of online ordering processes. The platform effectively centralizes control, allowing businesses to seamlessly update menus, process orders, across multiple delivery channels. Its user-friendly interface and automation features contribute to operational efficiency. Additionally, the experience that I had with their team was and still is a remarkable on going relationship.
31. Jänner 2024
Bewertung ohne vorherige Einladung
Antwort von Deliverect
Hello Mohamed,
Thank you for your positive feedback! We're delighted to hear that Deliverect's comprehensive solution has simplified the management of online ordering processes for your restaurant.
If there's anything else you'd like to share or if you have further feedback, please feel free to reach out. Thanks for choosing Deliverect!
Deliverect exceeded my expectations…
Deliverect exceeded my expectations with seamless service, and I must highlight the exceptional treat we received from Leila Fakhry. Her dedication to customer satisfaction truly made our experience outstanding. Highly recommend!
30. August 2023
Bewertung ohne vorherige Einladung
Antwort von Deliverect
Hello Albaraa,
Thank you for your glowing feedback! We're thrilled to hear that Deliverect exceeded your expectations with seamless service. It's wonderful to know that Leila's dedication to customer satisfaction made your experience outstanding.
We appreciate your recommendation and are delighted to have you as a satisfied customer. If you ever have more feedback or if there's anything else you need, please feel free to reach out. Thanks for choosing Deliverect!
Great service, hard communication
Pros
- great availability of the system 99.9.
- stable integration with aggregators
- certified NCR POS integration
Cons
- onboarding process is little complicated
- require escalation to get things done
- no office in KSA
1. Februar 2023
Bewertung ohne vorherige Einladung
Antwort von Deliverect
Hello Mutaz,
Thank you for sharing your feedback. We're pleased to hear that you appreciate the great availability of our system, the stable integration with aggregators, and our certified NCR POS integration.
We understand your concerns about the onboarding process and the need for escalation. We're actively working to streamline our onboarding process and enhance our support procedures to ensure a smoother experience for you.
If you have any specific suggestions or further details you'd like to share, please feel free to reach out. We value your feedback and are here to assist you.
Thank you for choosing Deliverect!
Muy ágiles
Muy ágiles, disponibles y resolutivos. Buen tiempo de respuesta.
31. Jänner 2024
Bewertung ohne vorherige Einladung
Antwort von Deliverect
Hola,
Agradecemos tus amables palabras. Nos alegra saber que nuestro equipo ha sido ágil, disponible y resolutivo para ti, con un buen tiempo de respuesta. Si tienes más preguntas o necesitas asistencia adicional, no dudes en ponerte en contacto con nosotros. Estamos aquí para ayudarte.
Gracias por elegir Deliverect.
Rodrigo did an excellent job helpingh…
Rodrigo did an excellent job helpingh with the issue
22. Jänner 2024
Bewertung ohne vorherige Einladung
Antwort von Deliverect
Hello Artur,
Thank you for sharing your positive experience! We're delighted to hear that Rodrigo did an excellent job helping you with your issue. If you have any more questions or if there's anything else we can assist you with, please feel free to reach out. We're here to help.
Thanks for choosing Deliverect!
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