DFS Furniture - Brent Cross Bewertungen 

3 665
TrustScore 5 von 5

4,8

Tilling Road, Brent Cross Shopping Park, NW2 1LS London, GB


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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

So I had dealings with Jaz and then Sophie. Excellent service from both. Very efficient, friendly and explained all the possible options available to me. Didn't rush me. Offered me drinks before we st... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have received an exceptional service from Rash in Brent Cross to select my Sofa . He was very helpful with the right advised in relation to the measument etc. I am extremely happy with the service h... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Alona was so patient. I was back and forth on 2 different sofas and she moved cushions all around and different swatches. Just an all around good experience

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The advisor that helped me today was excellent, in my view she went above and beyond with her customer service. Her knowledge and experience shone through when dealing with me.

Unternehmen hat geantwortet


Unternehmensdetails

  1. Möbelgeschäft
  2. Möbelzubehör
  3. Haushaltswarengeschäft
  4. Wohnmöbelgeschäft
  5. Sofageschäft
  6. Polstergeschäft

Vom Unternehmen geschrieben

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Vom Unternehmen geschrieben


Kontaktinformationen

  • Tilling Road, Brent Cross Shopping Park, NW2 1LS, London, Vereinigtes Königreich

  • 0333 999 9804

4,8

Hervorragend

TrustScore 5 von 5

3665 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(3 665)

93 853 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Very helpful and polite

Very helpful and polite

6. April 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Good afternoon Stephen,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great service!

The salesperson was a lovely gentleman who knew what he’s talking about and spent 3 hours with us. He had many years of experience and with this he helped to design and choose the right sofa for us. Can’t thank him enough. Thank you Rishiken (if I spelt it right).

6. April 2026
Bewertung ohne vorherige Einladung
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Bewertet mit 5 von 5 Sternen

This company has got a very good…

This company has got a very good quality product. Also they have a excellent service

3. April 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Bewertet mit 5 von 5 Sternen

Went in to amend and add to an existing…visit to DFS on Friday 3rd April 2026

Went in to amend and add to an existing order.
The lady who dealt with us was extremely helpful and was able to solve the problem of delivery dates.

3. April 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

We visited the store at Brent Cross…

We visited the store at Brent Cross today and we were impressed by the patience and professionalism of the store members and especially Jaz. She spent a lot of time with us helping to choose the best furniture for our long waited new home. She answered all our questions professionally and explained the advantages and disadvantages of the different materials and sofa types. Highly recommend this store.

2. April 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Jaz was exceptional

Jaz was exceptional. Bubbly personality and very helpful.

1. April 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Good afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Bewertet mit 5 von 5 Sternen

The lady was very helpful and explained…

The lady was very helpful and explained perfectly.

1. April 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Good afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Bewertet mit 5 von 5 Sternen

Very efficient and easy to order

Very efficient and easy to order, staff were very friendly and explained the whole process. Dealt with lady called Jaz.

1. April 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Good afternoon Jenni,

Thanks for your lovely feedback, we’re glad to hear Jaz met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Bewertet mit 1 von 5 Sternen

DO NOT BUY DFS FURNITURE UNTIL YOU READ THIS

On the day of delivery the driver scratched my wooden floor and he said not to worry and took some pictures and said that someone will call to repair and so on. When no one called I called the customer service and they asked me to send the photos which I did and after couple of days they said that driver has no re-collection of damaging my floor. This was a blatant lie of the highest order as I was present throughout the delivery and fittings and one of their faulty slider caused the damage. THEY LIED BLATANTLY and after complaining to their chairman nothing happended and was passed on my complain to their useless customer services and they just protected their delivery drivers or the drivers just lied through their teeth to save their jobs.

5. Dezember 2025
Bewertung ohne vorherige Einladung
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

This is very disappointing and we apologise for any inconvenience caused.

Unfortunately as no order reference number has been provided we are unable to locate your specific details. However, if you would like to contact our Customer Service Team on 0333 9999777, they will certainly look into this for you.

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

I had a great experience with DSF

I had a great experience with DSF. The service was excellent, and I really appreciate the help I received from Sofia She was very kind, patient, and professional. Thank you.

31. März 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Hi there, thank you for taking the time to leave a 5-star review!😊

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Helpful staff

Excellent!

30. März 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

The best company with lovely and…

The best company with lovely and professional staff.thank you very much.

28. März 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Good morning Norby,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Very helpful professional

Very helpful professional
Explained everything thank you to her

25. März 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Good afternoon Farhana,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Fofia was very professional

Fofia was very soft, polite, and professional

24. März 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Rash

Rash, was the employee at DFS Brent Cross and made the process very smooth. He was personable, knowledgeable and helped us find the perfect furniture for our new home. He went above and beyond’s beyond and carried on chatting to us even after we made the purchase. He is a salesman but not once did he pressure us to make any sale and was a true professional throughout.

28. Februar 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Hi there, thank you for taking the time to leave a 5-star review!😊

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

I recently purchased furniture from the…

I recently purchased furniture from the Brent Cross branch and overall had a very good experience. The staff were friendly and very knowledgeable.

24. März 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Good afternoon Neemisha,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 4 von 5 Sternen

Lovely young lady dealt with me

Lovely young lady dealt with me, unfortunately didn’t get her name, but very professional and knowledgeable.

24. März 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Hello,

Thank you for sharing your great review with us.

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

The lady who helped me was so…

The lady who helped me was so professional, kind and really lovely, she made my shopping experience better. Thanks

23. März 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Excellent customer service

We spoke to Ilona who was very helpful, bringing us samples and giving us advice about how the sofa would be moved into our house with a tight staircase. We knew from the website that the sofa we were interested in would not be available to see in the store, but she showed us other sofas using similar material and fillings to give us an idea of what to expect. She also gave us advice on how to care for the sofa.

21. März 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

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