DFS Furniture - Brent Cross Bewertungen 

3 665
TrustScore 5 von 5

4,8

Tilling Road, Brent Cross Shopping Park, NW2 1LS London, GB


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

So I had dealings with Jaz and then Sophie. Excellent service from both. Very efficient, friendly and explained all the possible options available to me. Didn't rush me. Offered me drinks before we st... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have received an exceptional service from Rash in Brent Cross to select my Sofa . He was very helpful with the right advised in relation to the measument etc. I am extremely happy with the service h... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Alona was so patient. I was back and forth on 2 different sofas and she moved cushions all around and different swatches. Just an all around good experience

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The advisor that helped me today was excellent, in my view she went above and beyond with her customer service. Her knowledge and experience shone through when dealing with me.

Unternehmen hat geantwortet


Unternehmensdetails

  1. Möbelgeschäft
  2. Möbelzubehör
  3. Haushaltswarengeschäft
  4. Wohnmöbelgeschäft
  5. Sofageschäft
  6. Polstergeschäft

Vom Unternehmen geschrieben

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Vom Unternehmen geschrieben


Kontaktinformationen

  • Tilling Road, Brent Cross Shopping Park, NW2 1LS, London, Vereinigtes Königreich

  • 0333 999 9804

4,8

Hervorragend

TrustScore 5 von 5

3665 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,8

Alle Bewertungen

(3 665)

93 638 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

I have not come across such helpful

I have not come across such helpful, polite staff in a very long time. You were not rushed to make a purchase left to look around to see what would meet your needs. Excellent customer service. Thank you. I would also like to say a big thank you to Ayman Noah and the Managers excellent service. Ayman was so understanding when l was unsure which sofa suited my needs best. He did not push me to buy unless l was totally happy for which l thank him. On my return to DFS l found what was best suited to my back issues. I also would like to thank all the staff who walk around with a lovely smile and so polite. Will done DFS

18. April 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

The customer service team is very…

The customer service team is very friendly and helpful

16. April 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Jaz was great

Jaz was great , really took her time to ensure our purchase was right for us and went beyond to give us excellent customer service.

16. April 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Good Afternoon,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Jaz.

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

absolutely fantastic friendly

absolutely fantastic friendly, patient, and really knowledgeable. They took the time to understand what I was looking for and made the whole experience smooth and enjoyable. Highly recommend!

14. April 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Good morning Mashid,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Vij helped us in the store

Vij helped us in the store, he was so helpful and professional throughout the process to get it all sorted.

31. März 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Good morning Farbod,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Bewertet mit 5 von 5 Sternen

BRENDON

Excellent experience, Brandon was first class, so very helpful talked me through every stage,

14. April 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great customer service team

Picked up a lovely sofa from DFS in Brent Cross. Had a lovely cup of coffee and chin wagged with the beautiful Sabina, Ali and another staff.
They made furniture shopping interesting. And the coffee wasn't so bad either. Ofcourse, Ali did offer rice but it was bit early for me😊. Thanks guys

10. April 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

The lady who dealt with me was very…

The lady who dealt with me was very pleasant and helpful. I was attended to very quickly. It was very easy to transact the business. A pleasant experience.

13. April 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Outstanding customer service. Priya (might have misspelled the name)

Priya (might have misspelled the name). She was very good at helping me to choose my new sofa. Listening skills definitely 10 out of 10, remembered everything l mentioned. Her knowledge helped so much with wha l ended up purchasing. I really appreciate her endless patience with me as l kept changing my mind! I work in retail and would love to have someone like that on my team! Thank you again! Very pleasant experience! Denisa

31. März 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

What an amazing review, thank you so much for taking the time to write this 😊

Kind Regards,
Vanessa
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Ayman assisted us with our purchase

Ayman assisted us with our purchase. He was very helpful in answering our queries.

2. April 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Harlan sofas

I was very satisfied with the help given by Vijesh and a nice young lady
they were very helpful and went through everything with me

7. April 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Bewertet mit 4 von 5 Sternen

Once you’ve made a purchase

Once you’ve made a purchase, whether it’s on finance or paid upfront, it’d be good to let customers know they’ll get a follow-up call. I got a call about a week later and honestly thought it was a scam, so I ended up hanging up halfway through because I wasn’t sure. I only realised it was genuine when I later received an email with my reference number. But overall the visit to the store was a good experience

31. März 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Bewertet mit 5 von 5 Sternen

Knowledgeable and friendly

Jonathan and his team were very helpful and guided us through our quest for a new sofa/chairs.

6. April 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Very pleasant experience

Very pleasant experience. And very professional service

6. April 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Hello,

Thank you for your positive feedback.

Kind regards
Holly M
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Great service

The way I was dealt and how friendly the staff were

6. April 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Bewertet mit 5 von 5 Sternen

Exceptional tailored service

Jaz (at the DFS Brent Cross) was exceptional. My mother and I appreciated the time Jaz took to explain our new furniture and its different possible layouts in our new flat. We left the store reassured and pleased with the decision we made. Thank you!

30. März 2026
DFS Furniture - Brent Cross-Logo

Antwort von DFS Furniture - Brent Cross

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

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