This company is absolutely brilliant. We used to use another supplier but they were unreliable. When we order from Direct drainage the delivery is second to none. Which is great when you have a sew... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Simple to order on the website. Prices appeared competitive on this item. Tracking kept me upto date when the parcel was delayed due to severe weather conditions at the courier depot. I was updat... Mehr ansehen
Unternehmen hat geantwortet
After the air blower pump in our sewage unit burnt out, our service company told us that it would take at least 2 weeks to get a replacement and possibly up to a month. I found Direct Drainage on the... Mehr ansehen
Unternehmen hat geantwortet
I ordered the part (Auto-stopper for EL series blower) and it arrived the next working day, which was great. Unfortunately I had ordered the wrong switch, it seems that there are more than one type o... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Here at Direct Drainage we have a comprehensive in-house knowledge of wastewater treatment processes, pumping stations, separators, rainwater harvesting systems and wastewater spare parts. Buy from us with confidence.
Kontaktinformationen
Unit 10C, DL15 8RA, Crook, Vereinigtes Königreich
- 01388 537050
- sales@direct-drainage.co.uk
- www.direct-drainage.co.uk
4,8
Hervorragend
505 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Easy and fast
4. März 2026
Antwort von Direct Drainage
Thank you for leaving us a great review. Your feedback means a lot to us.
Antwort von Direct Drainage
Thank you for taking the time to leave us such a kind review! Helping and guiding our customers through their buying journey is something that we value highly so we are really glad to hear that your experience with us always positive.
Rapid Delivery & Great Prices
9. Februar 2026
Antwort von Direct Drainage
Thank you for the positive review! We're glad to hear that everything arrived quickly and at a price you were happy with. Your feedback really means a lot to us.
Next day service WTP…
Next day service in supplying WTP blower motor, & very quick to source & supply a non stocked part for the same WTP.
Thank you 👍
24. Jänner 2026
Antwort von Direct Drainage
Thanks so much for the great review! We're really glad we could get everything sorted quickly for you and appreciate you taking the time to share your experience.
Excellent pump at a great price
Excellent pump at a great price. Fast delivery and extremely well packed. The pump is really quiet
15. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Direct Drainage
Thank you for the five star rating! We're very happy to hear that your new pump is working to your satisfaction.
Antwort von Direct Drainage
Thanks for taking the time to leave us a great review - we look forward to assisting you again in the future!
fair pricing and prompt delivery
28. Jänner 2026
Antwort von Direct Drainage
Thank you for leaving us five stars - your review really means a lot to us!
Antwort von Direct Drainage
Thank you for leaving us a great review! We’re delighted to hear you were happy with our service and truly appreciate your recommendation. We look forward to assisting you again whenever you need us.
Perfect part for Khagester
Perfect part for Khagester. Well packaged and although delayed a few days due to heavy snow the company kept me updated. Would highly recommend Direct Drainage.
5. Jänner 2026
Antwort von Direct Drainage
We really appreciate your feedback, thank you! It's great to know that the part was exactly what you needed and that you were happy with the updates received during the weather delays. Your recommendation means a lot to us and we are more than happy to help with any future requirements, so please don't hesitate to contact us for further assistance.
Good price and great communication even…
Good price and great communication even when the courier was delayed by a day. Will definitely use them again.
5. Jänner 2026
Antwort von Direct Drainage
Thank you for your feedback! We're so pleased to hear that you were happy with the pricing and communication throughout your order. We appreciate your trust in us.
Charles Austen Air Blower
Simple to order on the website. Prices appeared competitive on this item.
Tracking kept me upto date when the parcel was delayed due to severe weather conditions at the courier depot. I was updated quickly and made aware of the plan.
Would recommend and use again.
5. Jänner 2026
Antwort von Direct Drainage
Thank you for taking the time to share your experience! We're pleased to hear that you felt supported throughout the delivery process and look forward to assisting you again.
A really quick and easy process for…
A really quick and easy process for ordering materials. The sales team are really helpfull and can cross reference obsolete parts for modern replacements. Highly recommend this company
27. November 2025
Antwort von Direct Drainage
Thank you for sharing such positive feedback! We're delighted to hear that the ordering process was quick and easy and that our sales team could assist you with sourcing a replacement part. Your recommendation means a lot to us and we look forward to supporting you again in the future.
Ist class service and speed of delivery…
Ist class service and speed of delivery was excellent.
5. Dezember 2025
Antwort von Direct Drainage
Thank you for taking the time to leave us a great review! We're thrilled that you were happy with our service. Providing a first-class experience is always our goal and we look forward to serving you again in the future.
Incorrect items shipped but immediately…
Incorrect items shipped but immediately sent the correct order
Excellent customer service
Very pleased
2. Dezember 2025
Antwort von Direct Drainage
Thank you for taking the time to share your feedback with us. We really appreciate your kind words about our customer service. We acknowledge that the incorrect items were initially shipped and would once again like to sincerely apologize for any inconvenience this may have caused. Your understanding and patience mean a lot to us, and we’re delighted to hear that you are very pleased with the outcome. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Correct part with good description and…
Correct part with good description and fast delivery
7. November 2025
Antwort von Direct Drainage
Thank you for your feedback! We’re pleased to know the part matched your expectations and arrived promptly. We hope to assist you again soon.
Air flow pump
Air flow pump. Just what was required delivery in 24 hours by DPD you can not do better. Fitted in 48 hours working well, will use again.
5. November 2025
Antwort von Direct Drainage
Thank you for your feedback! We're delighted to hear that the air flow pump was exactly what you needed and that our delivery service met your expectations. It's great to know everything was up and running smoothly within 48 hours. We truly appreciate your support and look forward to serving you again in the future!
Fast and efficient.
29. Oktober 2025
Antwort von Direct Drainage
Thank you for taking the time to share your feedback. We’re pleased to hear that you found our service fast and efficient. Providing a smooth and reliable experience is very important to us and it’s always rewarding to know we’ve met your expectations. Should you need any further assistance, please don’t hesitate to get in touch.
Cheapest price I could find for the…
Cheapest price I could find for the pump and delivery the next day what more could you want.
31. Oktober 2025
Antwort von Direct Drainage
Thank you for leaving us great feedback! We're pleased to hear you found the pump at the best price on our website and that our next-day delivery hit the mark. We aim to make things as easy and efficient as possible, so it's great to know we delivered on that promise. If you ever need anything else, we’re always happy to help!
Antwort von Direct Drainage
Thank you so much for your review! We're delighted to hear you had an excellent experience and found our team helpful. Providing great service is what we strive for and your feedback means a lot to us. If there's anything else we can assist you with, we're always here to help.
Plug on £ 380 pump defective as it was squashed ouit of shape.
Plug on £ 380 pump defective, presumably squashed in the box.
I had to source a new plug then fit it as i needed it running straight away.
Direct Drainage attitude was disappointing, effectively just get on with it"
S##T Happens hence me having to purchase a pump
29. September 2025
Antwort von Direct Drainage
Thank you for your feedback, and please accept our apologies for the inconvenience caused by the damaged plug on your pump.
We’re sorry to hear that the unit arrived with a bent plug — this is certainly not the standard we aim to uphold. While we did offer to collect and replace the pump once we were made aware of the issue, we understand that you needed the pump operational immediately and took matters into your own hands by sourcing and fitting a new plug.
Thank you for bringing this to our attention, and again, we’re sorry for the trouble this caused.
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