Direct Residential Bewertungen 

139
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I can't recommend Direct Residential highly enough. In what's become an increasingly complicated rental market, they made the entire process smooth and stress-free. Special mention to Ben, wh... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Right from the word go they got me tenants very fast and even though the would be tenants reference did not go through they got me other tenants in the right timeframe and also got me a good contrac... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had been searching for a property to rent for months, and every local agent we’d dealt previously had been uninterested and unhelpful. The team at Direct Residential, however, are different. From t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Nick and the team are, by far, the best Letting Agency I have used. Always friendly and extremely helpful; working with the tenant - rather than against them. Every interaction / complaint h... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Immobilienagentur

Vom Unternehmen geschrieben

Direct Residential is an Award Winning Letting and Property Management Specialist based in Epsom. Our service has been developed by Landlords, for Landlords, utilising over a quarter of a century of national experience. We subscribe to the highest standards as members of ARLA, the government tenant deposit protection scheme (TDS) and Safe Agent. Our complete business is managed under one roof over three floors, making contact easy and all aspects of the process transparent.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

139 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(139)

7 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Above & Beyond

As a landlord you want a company that you can trust to do the best for you and your tenants and l have been extremely pleased with how smoothly the renewal goes every year. This year l want to mention Harrie for going above and beyond as l was going through bereavement she offered to help in anyway she could and she did, l certainly have no hesitation in recommending Direct Residential. The whole team are amazing.

28. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Direct Residential

Thank you for your lovely review Evelynn and we were so sorry to hear of your terrible loss. It is our absolute pleasure to support you and take any stress away from you. Thinking of you, and all the best.

Bewertet mit 5 von 5 Sternen

Our experience with Direct Residential…

Our experience with Direct Residential has been incredibly positive. I truly appreciate their professionalism and meticulous attention to detail. After renting the property for four years, we have no complaints whatsoever.
The agents addressed every concern we raised with utmost seriousness and resolved them quickly.
We are very thankful!

1. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Direct Residential

Thank you so much for your review, which is greatly appreciated and means the world to us. It is our pleasure to support you in your home.

Bewertet mit 5 von 5 Sternen

Great service with a Smooth experience…

Great service with a Smooth experience Anna was really accommodation and really took her time with me.

13. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Direct Residential

Thank you Craig for your lovely review, which means the world to us! It is our pleasure to support you in your new home.

Bewertet mit 5 von 5 Sternen

Really friendly team

Really friendly team, super helpful and able to help us with any questions we had as first time renters. Made the whole process run very smoothly. Anna was super helpful, and quick to respond. Would recommend!

14. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Direct Residential

Thank you Bobbie for your lovely review - it means the world to us! It is our pleasure to support you through the process and in to your new home.

Bewertet mit 5 von 5 Sternen

A really great and helpful company

A really great and helpful company. They helped myself and my friends process a house to rent for next year efficiently and with good communication. Thank you :)

10. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Direct Residential

Hi Gabriella, thank you for your lovely review. It is our pleasure to support you in your tenancy and new home.

Bewertet mit 5 von 5 Sternen

Anna at Direct Residential has been…

Anna at Direct Residential has been very helpful throughout my whole experience, answering any questions promptly and anything else that I have needed. The whole process has been quick and efficient!

26. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Direct Residential

Thank you Clare for your lovely review which means the world to us. It is our pleasure to support you in your home.

Bewertet mit 5 von 5 Sternen

I was so glad to know this agency ❤️

I am so glad renting the house through Direct Residential agency. They are very friendly and running very well and properly their job. Thank you so much lovely team!!!🤗🤗❤️

22. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Direct Residential

Thank you Aliona for your lovely review. It is our pleasure to have you as a tenant and support you in your new home. All the best.

Bewertet mit 5 von 5 Sternen

I had a great experience with Direct…

I had a great experience with Direct Residential, Ben found me the perfect property and Anna was so quick to get the ball rolling that I was able to place an offer and move in within 7 days! More than ideal! Thank you so much for the excellent and effective service! Everyone super polite, helpful and efficient. Well done to the people responsible for recruitment as well 🙂 they really chose the best candidates for the job!

16. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von Direct Residential

Thank you Maryana for your lovely reward recognising our stars. It is our pleasure to do the job well for you.

Bewertet mit 5 von 5 Sternen

As a landlord

As a landlord, I would highly recommend Direct Residential. Linda and the team have been friendly, very helpful and extremely efficient. Thank you all the advice.

1. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Direct Residential

Thank you Aurora for your lovely review which means the world to us. It is our pleasure to support you and your tenant in the rental of your property. All the best.

Bewertet mit 5 von 5 Sternen

We had such a great service from direct…

We had such a great service from direct residential. All staff were very polite and helpful.
I would recommend the company to renters!

30. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Direct Residential

Thank you for your lovely review Gustavo, which is hugely appreciated. It is our pleasure to support you in your new home.

Bewertet mit 5 von 5 Sternen

Very good Service

We had such a great service from direct residential. All staff very polite and helpful. We got our new house with excellent condition. Thank you so much for everything

6. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Direct Residential

Thank you Thiwanka for your lovely review. It has been, and is our pleasure to support you in your new home.

Bewertet mit 5 von 5 Sternen

Everyone is very helpful and great at…

Everyone is very helpful and great at organising the property for new tenants

7. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Direct Residential

Thank you Peter for your lovely review. It has, and continues to be our pleasure to support you and your tenants in their home. All the best.

Bewertet mit 5 von 5 Sternen

All staff are communicated were helpful amazing

All staff are communicated were good when helping us secure put new home. A special shoutout to Anna who was very helpful and made the whole experience seamless. Would recommend!

7. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Direct Residential

Thank you Kusum for your lovely review and especially mentioning one of our stars, Anna. It is our pleasure to support you in your new home. All the best.

Bewertet mit 5 von 5 Sternen

Prompt service

As a tenant, I have so far received very polite and professional service from the staff. Recently having Harrie Gilliani aiding my lease renewal has been smooth and timely, with her even accomodating my schedule and requests. Thank you Harrie.

7. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Direct Residential

Thank you for your lovely review particularly mentioning Harrie. It is our pleasure to support you in your home.

Bewertet mit 5 von 5 Sternen

Amazing

All staff we communicated were amazing when helping us secure put new property. A special shoutout to Anna who was very helpful and made the whole experience seamless. Would recommend!

12. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Direct Residential

Thank you for your lovey review Aaron and also mentioning Anna - one of our stars. It is our pleasure to support you in your home.

Bewertet mit 5 von 5 Sternen

Beyond kindness

I have been looked after by Direct Residential since 2019 and I cannot thank enough all their staff for always going beyond kindness and sense of humanity with their clients. They make you feel 100% valued and protected. Many thanks guys

1. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Direct Residential

Thank you Daniel for your wonderful review! It is our absolute pleasure to look after you in your home.

Bewertet mit 5 von 5 Sternen

All employees

Nick and the team are, by far, the best Letting Agency I have used. Always friendly and extremely helpful; working with the tenant - rather than against them.

Every interaction / complaint has mostly been resolved - and always a quick turnaround.

Direct Residential 'care' about how the tenanct feels - and aim to resolve any issues that arise - to the best of their ability.

I wish them all the best.

5. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Direct Residential

Thank you Ms V for your lovely review and in particular mentioning one of our stars, Nick. We do try to delight at every turn. All the best.

Bewertet mit 5 von 5 Sternen

Exceptional company with great customer…

Exceptional company with great customer service. I was really delighted with the level of professionalism from the staff. Keep up with the good work

16. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Direct Residential

Thank you Henry for your lovely review! It is our pleasure to support you in your new home.

Bewertet mit 5 von 5 Sternen

Great rental experiences

I rented out a property in Epsom. They make the process very easy and always give good advice. I will only use them from now on

22. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Direct Residential

Thank you Shaun for your fabulous review and recognition! It is our pleasure to be here for you.

Bewertet mit 5 von 5 Sternen

Tenancy Progression Anna Richa

Anna Richa made our tenancy progression fast, efficient and very easy to understand from the begining to the end. Thanks again Direct Residential

17. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Direct Residential

Thank you drew for your lovely review and in particular mentioning Anna - one of our fabulous stars. It is our pleasure to support you in your new home.

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