I made an initial enquiry to Divert to remove an old bed and mattress. I was quickly contacted by Ben, who was very helpful and got everything booked in. Alfie was also very helpful on the logistics... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
After sending an initial enquiry I was contacted very quickly by Ben who was extremely helpful and guided me through the process really well. He responded to all questions very quickly. After being pa... Mehr ansehen
Quick response time to query and clear costs and detailed information throughout the 'start-up' process. I received emails and calls from Josh Leather and Alfred Gilgrist who were really helpful and w... Mehr ansehen
In setting up a business I have been VERY scatter brained and honestly probably quite tedious for the guys to work with but Ben and Alfred have been amazing and really patient with me. They are truly... Mehr ansehen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Divert waste gave me the cheapest quote…
Divert waste gave me the cheapest quote from 5/6 companies I contacted for waste management. The most professional company representative Ben, was extremely helpful and professional. He arranged the paperwork and put the service into place almost immediately after my request. Thanks to him and his team from Armley Post Office
Excellent service
Excellent service! We have worked with Divert for over a year and Rowen always goes the extra mile to get things right, even in tricky situations. Highly recommend!
Great customer experience
Nathaniel at Divert is fantastic—very attentive and always happy to help. He goes above and beyond to make sure everything runs smoothly. Great experience every time!
Needed to dispose of a bed and large…
Needed to dispose of a bed and large mattress. From the initial enquiry to the collection was seamless. Great communication and guarantees that the item would be disposed of correctly. Competitively priced.
2 men came to collect having rung us to say when they would arrive. Very professional in moving the items and did not touch the walls on the staircase.
5 stars from start to end.
Good customer service Ben Iliff thanks
Good customer service Ben Iliff thanks
Great customer support
This was our second time using Divert, and the customer service has been very good. A special thanks historically to Teegan for her help with our first booking, and this time round Rowan and Alfie. We had to change dates for our service and both Rowan & Alfie were efficient and quick to respond to the issue and my queries. They liased with collection team, and solved the issue for us, great staff and service. Also the company used for our shredding was very good and the again the staff were polite and efficient, so we were very pleased. I would recommend divert as a company. A special thanks also to Alfie in following up after the service, to check that all had gone ok, we appreciated this.
Ben Liff & Matthew offered outstanding…
Ben Liff & Matthew offered outstanding support. This really is a new breed of company with outstanding customer support, fantastic value and a brilliant personal touch. Well done to all!
Efficient Service
I was so impressed by this company. All arrangements were made in a couple of hours. I dealt with Ben who was so efficient. The waste was duly collected the next day. I would certainly use this company again.
Reliable, sustainable and great to work with.
We’ve been working with Divert for a while, and the service has always been reliable and professional. Our main contact, Ben Iliff is excellent - quick to respond and genuinely helpful. Their commitment to responsible recycling and sustainability really stands out.
Highly recommended to anyone looking for a dependable and easy to work with service provider. Thanks again to Ben and the whole team at Divert.
Signed up in August, 0 weeks of full service
Signed up in August, after a few sales calls from Lisa. I explained my frustration with my current provider and Lisa ensured, DIVERT has all their own depots and lorrys.
Nearly 5 months in and I have not received, 1 week of service in which i signed up for.
Week in, week out a different person calls me to apologise and it just goes round in circles.
Requests to speak to a manager ignored.
Save yourself the headache.
Edit - a manager of the company contacted me and communicated regularly to resolve the issues.
So far so good, collections seem to be going well and communication is far better now.

Antwort von Divert
Excellent customer service
Excellent customer service, prompt and reasonably priced.
Superb service with a smile
Superb service. I work from home but only on certain days. The representative always phones me first to check I'm in. I get an ETA or alternative arrangements if I'm not about. She's so helpful and always smiling. It's a great service at a great price.
Speedy response and excellent service…
Speedy response and excellent service throughout the process of booking until completion of the job.
Very polite member of staff who came to collect the waste.
I recommend this company.
It is always a pleasure.
It is always a pleasure to do business with the team at Divert. Josh, Rowan, Liam, Tee will always go that extra yard with great communication & high standards. Achieving my own business goals & aspirations is made far easier having competent people around me & Divert consistently tick all of the boxes that I require.
Great service
company responded to my request immediately, very friendly and helpful.
Great service
Great service, Tee Hogan is the contact for Divert and has always been helpful and responsive. She makes the booking process easy. Also a thankyou not only to Tee for her help but to Rowan who went through extra mile to find a day and date that would work around our company schedules. I would recommend this company. Thanks for your help.
Customer Service is excellent
Divert really are a company you can trust. The bin collection service is great and the customer service is amazing. I've never come across another company where the customer seevice is so good. Keep up the amazing work Nathaniel.
Very quick response from Ben Iliff and…
Very quick response from Ben Iliff and amazingly low quote.
Also very pleasant to converse with, whether by phone or by email.
A superb experience for me.
Personal friendly helpful service
The personal friendly helpful service I received from the office staff and the removal team was really appreciated by my husband and myself. Nothing was too much trouble and we never felt we were asking for too much help. Thank you
Amazing customer service from Ben Iliff…
Amazing customer service from Ben Iliff - would recommend Divert to anyone.
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