Because you showed you cared when there was need to show, when others (companies) would have ignored. You kindly offered to solve the issue and have sent out a replacement, now in transit. Thank you... Mehr ansehen
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Das sagen Bewerter
Efficient delivery of 2 essentials toppers. Straps weren’t there, I emailed to explain and got a very prompt response and the straps arrived a day later. Excellent service. Love the product which has... Mehr ansehen
Unternehmen hat geantwortet
We had a great experience while researching our purchase. Customer service team replies both informative and quick. The delivery service let us down. Despite being 24hr service it took several day... Mehr ansehen
Unternehmen hat geantwortet
Fabulous service. A query was raised by Duvalay regarding my order and I responded quickly. This was such a comfort to me when you're spending a lot of money. You want to know that what you're orderin... Mehr ansehen
Unternehmensdetails
Über Duvalay
Vom Unternehmen geschrieben
Duvalay are specialists in luxury sleep solutions and bedding for caravans, campervans, motorhomes and boats. Our award-winning sleep products redefine the sleeping experience in any leisure vehicle, turning it into a haven of comfort.
The extensive range includes our bestselling Duvalay Sleeping Bag, which ingeniously combines a memory foam mattress topper base with a duvet, along with the conveniently portable Travel Toppers. We offer Custom Mattress Toppers and Mattresses, tailored to ay shape or size to perfectly fit your bed. For VW Campervan enthusiasts, our Campervan Topper is designed to effortlessly enhance the comfort of Rock and Roll beds.
Duvalay is the ultimate solution to a great night's sleep on every adventure!
Kontaktinformationen
Vereinigtes Königreich
- info@duvalay.co.uk
- www.duvalay.co.uk
4,8
Hervorragend
2695 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Only tried it twice but really lovely…
Only tried it twice but really lovely and comfy, we both slept very well.
16. September 2026
Antwort von Duvalay
Hi Angela
Thank you for your review!
We’re so pleased to hear that you both found your topper comfortable and enjoyed a great night’s sleep.
We hope it continues to make your nights away even more comfortable!
Best Wishes
The Duvalay Team
My mattress topper has made the bed…
My mattress topper has made the bed comfortable. It had been too hard before even though it was 100 mm memory foam. My campervan is a wingaam 540.1 oasi and the manufacturer claims that the bed is comfortable! Not true without the duvalet! 😉
18. September 2026
Antwort von Duvalay
Hi Tracy
Thank you so much for your review!
We’re delighted to hear that your topper has made such a difference to the comfort of your bed. It’s great to know you can now enjoy a much better night’s sleep in your campervan.
Thank you for choosing Duvalay, and we hope you enjoy many more comfortable nights away!
Best Wishes
The Duvalay Team
Expensive but worth it very comfortable…
Expensive but worth it very comfortable and well made. Smell at first but that soon went.
13. Mai 2026
Antwort von Duvalay
Hi Jen
Thank you for your honest and positive review!
We’re delighted to hear that you’re finding your topper comfortable and well made, and that you feel it’s worth the investment.
We hope you enjoy many comfortable nights away with your Duvalay!
Best Wishes
The Duvalay Team
Antwort von Duvalay
Hi Geoffrey
Thank you for your review!
We’re delighted to hear you were happy with the service and the quality of our products. It was lovely to hear from you again today.
Best Wishes
The Duvalay Team
Great sleep quality since using the toppers.
Efficient delivery of 2 essentials toppers. Straps weren’t there, I emailed to explain and got a very prompt response and the straps arrived a day later. Excellent service. Love the product which has made an incredible difference to our comfort in the motorhome. I thought we might have to sell it as sleep was so uncomfortable. Problem solved with the toppers. Sleeping has been great since using them.
9. September 2026
Antwort von Duvalay
Hi Derek
Thank you so much for your fantastic review!
We’re delighted to hear that our team was able to quickly resolve the missing straps and get them to you the following day.
Most importantly, it’s wonderful to hear that the toppers have made such an incredible difference to your comfort and have transformed your sleeping experience in the motorhome. Knowing they’ve helped you enjoy your motorhome again means a lot to us.
Thank you for choosing Duvalay, and we hope you enjoy many more comfortable nights away!
Best Wishes
The Duvalay Team
briliant service
quick easy to order and fast delivery cant wait to try out in december when we go away in our caravan
16. September 2026
Antwort von Duvalay
Hi Gerald
Thank you for your review!
We’re delighted to hear you found ordering quick and easy and that your delivery arrived promptly.
We hope you have a fantastic caravan trip in December.
Best Wishes
The Duvalay Team
Perfect for campervan trips
Arrived swiftly, works very well in our campervan. Warm and cosy.
9. September 2026
Antwort von Duvalay
Hi Kerriann
Thank you for your lovely review!
We’re so pleased to hear your Duvalay sleeping bag arrived quickly and is working so well in your campervan.
It’s great to know you’re staying warm and cosy—we hope you enjoy many more comfortable adventures!
Best Wishes
The Duvalay Team
Fantastic customer support
We had a very positive experience with Duvalay and their customer service and support. Through my personal ineptitude I made an error in our order- which we were paying for express delivery.
I phoned Duvalay, I got to speak to a person!! And got my order amended- and still able to meet our express delivery timelines.
The customer service person who helps me was very understanding and helpful.
And the product (Duvalay 5cm Evotech Sleeping Bag) is fantastic; really comfortable and revolutionised our Campervan sleeping experience!
16. September 2026
Antwort von Duvalay
Hi Neil
Thank you so much for taking the time to share such a detailed and wonderful review!
We’re delighted to hear that our customer service team was able to help resolve your order quickly and keep everything on track for your express delivery.
It’s fantastic to hear that you’re enjoying your Duvalay 5cm Freshtec Sleeping Bag and that it has revolutionised your campervan sleeping experience! We’ll be sure to pass your kind words on to the team.
Thank you again for choosing Duvalay, and we hope you enjoy many more comfortable nights away.
Best Wishes
The Duvalay Team
Antwort von Duvalay
Hi Peter
Thank you for your review!
We’re pleased to hear you’re happy with you bedding and appreciated our thorough confirmation of your requirements.
We really value your feedback and your support!
Best Wishes
The Duvalay Team
A brilliant product
A brilliant product, sent rapidly. Has dramatically improved our fold-out spare double bed
15. September 2026
Antwort von Duvalay
Hi Simon
Thank you so much for your review!
We’re delighted to hear that you’re pleased with the product and that it has made such a noticeable improvement to your spare bed.
We really appreciate your kind words about our speedy delivery and your support.
Best Wishes
The Duvalay Team
Very helpful with explanations and fast…
Very helpful with explanations and fast turnaround. Thank you Duvalay.
9. September 2026
Antwort von Duvalay
Thank you so much for taking the time to leave us such a lovely 5-star review. We’re delighted to hear that you found our team helpful and that the explanations provided were clear and useful throughout your experience with Duvalay.
We always aim to make the process as straightforward as possible, taking the time to answer questions and provide the right advice so our customers can feel confident in their choices. It’s fantastic to know that you also appreciated the fast turnaround and efficient service.
Thank you again for choosing Duvalay and for your kind feedback. We really appreciate your support and hope you continue to enjoy your Duvalay products.
Best Wishes,
The Duvalay Team
Need to pick up straight away
We were on a 3 week tour in our campervan, and finding the bed a little hard we made an appointment at the Duvalay factory to try out and buy two mattress toppers. After trying various ones, paying for them and expecting to take them away there and then. We were disappointed that they had to be made, then sent to us. We had to continue our holiday on uncomfortable beds. They did agree to send them to our sons who we were visiting the next week. The mattress toppers have really made a difference to our now comfortable beds, just wish we could have picked them up straight away.
15. September 2026
Antwort von Duvalay
Thank you for taking the time to share your experience with us. We’re pleased to hear that, after trying the different options at our factory, you found the right mattress toppers and that they have made such a positive difference to the comfort of your campervan bed. We’re also glad that we were able to arrange delivery to your son’s address while you were continuing your tour.
We’re sorry, however, that you were disappointed not to be able to take the toppers away with you on the day. We completely appreciate that, having made a special journey to our factory during a three-week tour, you were expecting to be able to use them straight away, particularly as you were already finding the bed uncomfortable.
Our factory location is primarily a showroom and is not operated as a retail shop with finished stock available to take away. Our mattress toppers and other products are hand-made to order, which allows us to ensure they are made to the correct specifications and to the high standard our customers expect. Most customers are very happy to know that their product is being made specifically for them, although we appreciate that in your circumstances the lead time was understandably frustrating.
Thank you again for your honest feedback. We’re delighted that the toppers have ultimately transformed the comfort of your bed, and we hope they help you enjoy many more comfortable nights away in your campervan.
Best Wishes,
The Duvalay Team
Excellent Product = Great Sleep
Great advice - top quality mattress topper - fast delivery.
28. Juli 2026
Antwort von Duvalay
Thank you so much for your fantastic 5-star review. We’re delighted to hear that you received great advice from our team and that you’re so pleased with the quality of your new mattress topper.
We take great pride in offering helpful, knowledgeable advice to ensure our customers can find the right product for their needs, so it’s wonderful to know that this was part of your experience. We’re equally pleased that you were impressed with the quality of the topper and that it reached you quickly.
Most importantly, we hope your new topper is helping you enjoy a much more comfortable night’s sleep. Thank you again for choosing Duvalay and for taking the time to share your positive experience.
Best Wishes,
The Duvalay Team
Good Communication and specific to make…
Good Communication and specific to make sure correct model
Faster production and delivery compared to other Competitors less Expensive as well Very satisfied overall
14. September 2026
Antwort von Duvalay
Thank you so much for your fantastic 5-star review. We’re delighted to hear that you were pleased with the communication throughout your order and, in particular, that our team took the time to make sure the correct model was identified for you.
Getting the right product and specifications is really important to us, so we’re pleased that the care taken at this stage gave you confidence in your purchase. It’s also wonderful to hear that you were impressed with the speed of production and delivery, especially when compared with other options you had considered.
We’re thrilled that you found our products competitively priced as well as being pleased with the overall service and experience. Thank you for choosing Duvalay and for taking the time to share such positive feedback — we really appreciate your support.
Best Wishes,
The Duvalay Team
From ordering to delivery the service…
From ordering to delivery the service was great
10. September 2026
Antwort von Duvalay
Thank you so much for your fantastic 5-star review. We’re delighted to hear that you were so pleased with the service from the moment you placed your order through to delivery.
We always aim to make the entire process as straightforward and smooth as possible, keeping things efficient while ensuring our customers receive the help and service they need. It’s wonderful to know that everything went well from start to finish.
Thank you for choosing Duvalay and for taking the time to share your positive experience. We really appreciate your support and hope you enjoy your new Duvalay product.
Best Wishes,
The Duvalay Team
Game changer new mattress for the van…
Game changer new mattress for the van and new quilts no need to shop any where else fantastic got a camper van shop Duvalay
30. Juli 2026
Antwort von Duvalay
Thank you so much for your fantastic review. We’re absolutely delighted to hear that your new mattress and quilts have been a real game changer for your campervan. It’s wonderful to know that you’ve found everything you need with Duvalay and feel there’s no need to shop anywhere else!
We take great pride in creating products that make campervan life more comfortable, practical and enjoyable, so hearing that your new mattress has made such a difference is fantastic feedback for the whole team. We hope your new quilts add to that comfort and help you enjoy many cosy nights away.
Thank you again for choosing Duvalay and for your wonderful recommendation. We really appreciate your support and hope you have plenty of comfortable and enjoyable adventures in your campervan.
Best Wishes,
The Duvalay Team
Fast delivery in time for our first…
Fast delivery in time for our first trip in our VW California.
Slept like a baby on the mattress topper.
Would definitely recommend getting one.
8. September 2026
Antwort von Duvalay
Thank you so much for your fantastic 5-star review. We’re delighted to hear that your mattress topper arrived quickly and, most importantly, in time for your first trip in your VW California.
It’s wonderful to know that you “slept like a baby” on your new topper! Comfort is such an important part of enjoying campervan trips, so we’re thrilled that the topper has made such a positive difference to your nights away.
Thank you for recommending Duvalay and for choosing us to be part of your first adventure. We really appreciate your support and hope you enjoy many more comfortable nights and fantastic trips in your VW California.
Best Wishes,
The Duvalay Team
Very good communication regarding…
Very good communication regarding ordering the right fit mattress protector and fitted sheet
Would recommend 100%
7. September 2026
Antwort von Duvalay
Thank you so much for your fantastic 5-star review. We’re delighted to hear that you were pleased with the communication throughout your order and that our team was able to help make sure you received the correct fit for your mattress protector and fitted sheet.
Getting the right measurements and fit is particularly important with our bespoke and fitted products, so we always want to make sure everything is correct before an order is completed. It’s wonderful to know that the communication gave you confidence in your purchase and helped make the process straightforward.
We really appreciate your 100% recommendation and your kind words about our service. Thank you for choosing Duvalay, and we hope you continue to enjoy the quality and comfort of your new products.
Best Wishes,
The Duvalay Team
Brilliant product
Brilliant product, very comfortable. Only needed 2.5. Purchased bundle, good value for money.
Definitely recommend, good service, well packaged
10. September 2026
Antwort von Duvalay
Thank you so much for your fantastic 5-star review. We’re delighted to hear that you’re finding your new Duvalay product so comfortable and that the 2.5cm option has been just what you needed.
It’s also great to know that you were pleased with the bundle and felt it offered good value for money. We put a lot of care into both the quality of our products and how they are prepared and packaged, so we’re really pleased that everything arrived safely and met your expectations.
Thank you for your kind comments about our service and for recommending Duvalay. We truly appreciate your support and hope you enjoy many comfortable nights with your new purchase.
Best Wishes,
The Duvalay Team
We Bought A Mattress for Home Very…
We Bought A Mattress for Home Very Quick Delivery Have Delt With duvalay Before For Caravan Items Always Very Helpful And Products Very Good and Good Quality.
1. September 2026
Antwort von Duvalay
Hey Katrina,
Thank you so much for taking the time to leave us such a lovely review. We’re delighted to hear that your new mattress for home arrived so quickly and that you’ve once again had a positive experience with Duvalay.
It’s especially wonderful to hear from a returning customer who has previously used our products for your caravan. We’re really pleased that you’ve continued to find our team helpful and our products to be of a high quality. Knowing that you’ve chosen Duvalay again for your home is a fantastic compliment and something we truly appreciate.
Thank you for your continued trust and support. We hope you enjoy many comfortable nights with your new mattress, and we look forward to helping you again in the future should you need us.
Best Wishes,
The Duvalay Team
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