Fantastic, had Living room, Hallway and Bedroom done, me thinking it would be an all day job was done in 2 and half hours and had a cracking laugh with the fitters, Highly recommend! Cheers!
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Das sagen Bewerter
Amazing from start to finish. Rep was informative and helpful and professional. Explained the turn around times costings from the off so no hidden charges. I was contacted within a week to arrange fit... Mehr ansehen
Hands down the worst experience I’ve ever had with a company. They have failed to show up for my fitting four times, and on one occasion they even provided me with the wrong fitting date. Eac... Mehr ansehen
Unternehmen hat geantwortet
Really happy about the quality of work however the fitters fees are a bit on the higher side £130 to fit a bedroom and hallway with lino while having to remove your old flooring yourself. For comparis... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We are a Yorkshire based company that pride ourselves in providing our customers with products of the finest quality and an excellent personal service.
Kontaktinformationen
Farnley Park, LS21 2QF, Leeds, Vereinigtes Königreich
- 03303332360
- marketing@easipaycarpets.co.uk
- www.easipaycarpets.co.uk
4,3
Hervorragend
3874 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 85 % seiner negativen Bewertungen beantwortet
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Friendly and fast
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Easipay Carpets Ltd
Thank you, Rachel. Friendly and fast — exactly what we like to hear! We really appreciate your lovely review.
First time used this company from start…
First time used this company from start to finish great carpet fitters
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Easipay Carpets Ltd
Thank you so much. We’re delighted your first experience with Easipay Carpets was such a good one and that the fitting team made a great impression. We hope you love your new carpet.
Well as a single mum who struggles and…
Well as a single mum who struggles and no family around me easipay carpets was a great idea!! Monthly instalments, Great quality carpets, Nice and friendly staff talk you through payments and what you can afford. You get to pick what you like at your own budget just brilliant for people who carnt afford upfront payments. The guy who fitted was quick and did an excellent job. Would recommend to everyone. :) xx
5. August 2026
Bewertung ohne vorherige Einladung
Antwort von Easipay Carpets Ltd
Thank you so much, Kelly. We’re really pleased the monthly instalments helped make new carpets possible without a big upfront cost, and that you felt listened to when discussing what suited your budget. It’s lovely to hear you’re happy with the quality and the excellent fitting too. xx
From when I placed my order the rep was…
From when I placed my order the rep was lovely and friendly and very helpful and the customer services were always there to answer any questions and resolve them would highly recommend
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Easipay Carpets Ltd
Thank you, Natalie. We’re so pleased the representative was friendly and helpful and that our customer service team were always there when you needed an answer or something resolving. Thank you for recommending us.
Prompt customer service
Prompt customer service. From start to finish excellent service. Finished work is amazing and the quality of carpet is second to none. Thank you
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Easipay Carpets Ltd
Thank you so much, Deborah. We’re thrilled the service was excellent from beginning to end and that you’re so happy with the finished work. “Second to none” is wonderful feedback for the quality of your carpet — thank you!
Quality carpet and brilliant customer service.
From start to finish they have been easy as they are called to work with. First visit to see the samples wasn’t pushy in anyway, everything was explained. The carpet installers were lovely, I called to get a rough time and they were there when they said. The carpet is stunning, super good quality and fits beautifully. I will definitely be using them again.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Easipay Carpets Ltd
Thank you so much, Kayleigh. We’re delighted the whole experience felt easy and pressure-free from the first visit onwards. It’s wonderful to hear your carpet is stunning, great quality and beautifully fitted. We look forward to helping again!
First time using easipay carpets I…
First time using easipay carpets I would highly recommend this company. The staff who put my laminate flooring down was brilliant they did a very good job from start to finish. I will definitely be using them again for other rooms in the future.
4. August 2026
Bewertung ohne vorherige Einladung
Antwort von Easipay Carpets Ltd
Thank you, Charlene. We’re so pleased your first experience with us was such a positive one and that the team did a brilliant job with your laminate. We’d be delighted to help with the other rooms in future.
Friendly staff and was clean and tidy…
Friendly staff and was clean and tidy will use them again
3. August 2026
Bewertung ohne vorherige Einladung
Antwort von Easipay Carpets Ltd
Thank you, Andrew. We’re delighted you found the team friendly and that everything was left clean and tidy. It’s lovely to know you’d use us again.
Workers was extremely friendly and…polite
Workers was extremely friendly and worked very hard and finished great work payments very good for the money quality amazing service excellent
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Easipay Carpets Ltd
Thank you so much, Mark. We’re really pleased you found the team friendly and hardworking and that you’re happy with the quality, payments and finished work. Your excellent feedback means a lot.
Absolutely terrible customer service
Absolutely terrible customer service, they don’t care and speak to you like a child. The fitters damaged my walls put bubbles in my flooring in 3 different rooms and told me it will go down the more I walk on them, I wanted to make a complaint but couldn’t they offered me £100 off as a ‘good will’ when I’m paying nearly £2,000 they all speak down to you and don’t have no care for any customer as it’s just a job for them, not professional never would use again or recommend!
3. November 2025
Bewertung ohne vorherige Einladung
Antwort von Easipay Carpets Ltd
Thank you for taking the time to leave your review.
We're sorry to read about your comments, as this isn't the level of service we aim to provide.
Unfortunately, we have been unable to locate your account as the review has been left anonymously and doesn't contain enough information for us to identify your order. We would genuinely like the opportunity to investigate the concerns you've raised, including the installation and your experience with our team.
Please contact our Customer Services team with your name, address or order number so we can look into this fully and work towards a resolution.
We look forward to hearing from you.
My experience with your company was…
My experience with your company was good. Your staff were helpful and understanding of the issue I had with the carpet fitter not turning up on the said day, and then sending me a text message at 7.30pm that he was not coming, after I spent the whole day waiting for him and wasted an annual leave day. I wasn't happy about it.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Easipay Carpets Ltd
Thank you for your honest review, Gillian. We’re really pleased our office team were helpful and understanding when things didn’t go to plan, but we’re very sorry you were left waiting all day for a fitter who ultimately couldn’t attend. We completely understand how frustrating that must have been, especially after using a day of annual leave. Thank you for your patience and for giving us the opportunity to help resolve things for you.
Great fitting fast and truthful
Great fitting fast and truthful about the job he wasnt pleased with the level of the flooring due to wanting to do a good job but overall really happy with the floor itself
30. Juli 2026
Bewertung ohne vorherige Einladung
Always used this company
Always used this company
They did my whole house in different times and affordable
30. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Easipay Carpets Ltd
Thank you, Aleisha. We’re so grateful you’ve continued to choose us for different rooms throughout your home. It’s lovely to know the affordability has helped make doing the whole house manageable.
My experience was great due to great… customer service and products
My experience was great due to great customer service! Great support and advice on carpets and prices and very quick booking. The fitters were friendly efficient and had no problems.. best company for carpets and would highly recommend.
29. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Easipay Carpets Ltd
Thank you so much, Eadie-Louise. We’re delighted you received great support and advice when choosing your carpet and discussing prices. It’s wonderful to hear the booking was quick and the fitters friendly and efficient too. Thank you for such a strong recommendation.
Fitters arrived on time
Fitters arrived on time , very friendly and helpful . Floor looks amazing . Will be using again . Very pleased with everything .
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Easipay Carpets Ltd
Thank you. We’re so pleased the fitters arrived on time, were friendly and helpful, and left you with a floor that looks amazing. We’d be very happy to help again in the future.
From beginning to end everything was…
From beginning to end everything was completed when they said they would and the lads who fitted the carpets where in and out within 1.5hrs and cleaned up as they went will definitely be using again
27. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Easipay Carpets Ltd
Thank you, Samantha. We’re delighted everything happened when promised and that the fitting team worked quickly while cleaning up as they went. It’s wonderful to hear you’d use us again.
Waited in the entire day for these to…
Waited in the entire day for these to come to my home they never turned up and there excuse was I didn’t reply fast enough to there message I would definitely not recommend this company what a waste of my day definitely don’t use these
28. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Easipay Carpets Ltd
Thank you for taking the time to leave your review.
We're sorry to hear you're disappointed with your experience.
We have tried to investigate your comments and contacted you to request some further information, however we haven't received a response. Unfortunately, as the review has been left under a name that we cannot match to any account, we haven't been able to locate your order.
We'd genuinely like the opportunity to look into this for you. If you could contact our Customer Services team with your name, address or order number, we'll investigate what happened and respond accordingly.
We look forward to hearing from you so we can assist further.
Highly recommend
Highly recommend. Lewis was very informative and always on time. Thank you :)
27. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Easipay Carpets Ltd
Thank you so much, Louise. We’re really pleased Lewis was informative, punctual and looked after you well. We’ll make sure your lovely feedback is passed on to him. 😊
They was really helpful love the carpet…
They was really helpful love the carpet they have fitted it really wel no complaints and will definitely be using them again the flooring for my hall way also really nicely laid
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Easipay Carpets Ltd
Thank you, Jade. We’re delighted you love both your carpet and hallway flooring and that everything was fitted so nicely. It’s wonderful to know the team were helpful and that you’ll be using us again.
Great service - Leon Birmingham
I had the pleasure of meeting Leon from your Birmingham team today when he came to measure up for my new flooring, and I genuinely couldn’t be happier with the service I received.
Leon was incredibly patient while I took my time choosing the right laminate colour, and nothing ever seemed like too much trouble. He was friendly, knowledgeable, and professional throughout the visit, explaining everything clearly and answering all of my questions.
He made the whole experience feel relaxed, enjoyable, and completely pressure-free. Leon is genuinely a lovely person and a real credit to your company.
The customer service I received was exceptional from start to finish. I wouldn’t hesitate to recommend both Leon and your company to anyone looking for new flooring. Thank you for making the whole process such a positive experience—I’m really looking forward to seeing the end results.
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Easipay Carpets Ltd
Thank you so much for such a thoughtful review, Ieshia. We’ll absolutely make sure Leon sees this. It’s wonderful to hear he made your visit feel relaxed, patient and completely pressure-free while helping you choose the right laminate. We’re very lucky to have him, and we can’t wait for you to see the finished result!
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