Easy Spirits Bewertungen 

I've ordered from Easy Spirit for years with no problems. I am disappointed and beyond upset with them!!
I recently ordered 5 pairs and called to change the color of one pair, which they said would be done - but it wasn't, so now the burden is on me to return and change.
I ordered another 5 pairs on October 18, 2018. On October 19 my credit card company notified me of fraudulent charges on the credit card I used and it was cancelled. I immediately called Easy Spirit (24 hours later) to explain the situation and provide another credit card. The rep reviewed my information and gave me a new order number!! So now I have 2 orders for the same shoes!! I was told no supervisors were available and they had no corporate numbers to provide. I was given an email address and told I would receive an immediate response, which arrived over 24 hours later - "Just return one of the orders and we'll give you a refund when we get it, and here's a 15% discount for your inconvenience. (I already got 30% off) The shipping label was created 2 days before the order was actually shipped!
So, let me get this straight - Easy Spirit can't get an order correct. And the customer has to spend an unreasonable amount of time to correct Easy Spirit's mistakes! Sure wish I had read these reviews BEFORE I ordered!

I vowed months ago to never use Easy Spirit again after I tried to change an order 5 seconds after submitting and they wouldn't let me. But Sunday I ordered a pair of dress shoes for a trip I'm taking Thursday. I paid $15 for 2 day delivery. As of today, Wed at 9:30 pm, the shoes have not left the warehouse. I was counting on getting them and now have no shoes for the function and no time to go shopping. I'm done with Easy Spirit, and it's a shame. They used to be really good and responsive. So annoyed.

I have had the worst experience with a company I have had for many, many years. I returned shoes and they never refunded them; said they never got them.
They also refused to let me exchange the shoes that didn't fit.
Their customer service has been non-existent, keeping me stringing along so long, I can't dispute the charges with my credit card company.

I have been wearing this Easy Spirit shoe for years with good results. The last two pairs I ordered were horrible. After three months, they look like this! Whether it is poor quality in materials or workmanship, it is unacceptable.
I have tried to deal with Easy Spirit about my dissatisfaction, but they refuse to take responsibility because I bought them from Amazon, not easyspirit.com.
Please note: This site will not allow me to post a picture, but there is about a one inch tear in the "leather."

THE WORST CUSTOMER SERVICE EVER. I ORDERED 2 PAIRS OF SHOES. THEY SENT ME THE WRONG ITEMS. I WAS TRAVELING WHEN THEY ARRIVED. I NOTIFIED THEM AND THE 3 customer service reps I spoke to all kept on repeating the same things, over and over, about their 14 days return policy. If they had s3bt me the correct pair of shoes, I would not have ha$ any issue in the meantime. I do not want to have a $150 store crédit with a company that I never plan on patronizing again!! Never again. I am beyond upset

My daughter ordered 7 pair of shoes from Easy Spirit.com. and paid in full with a credit card. She received a box labeled 1 of 1 that contained 3 pair of shoes and an invoice inside stating that all 7 pairs of shoes were enclosed. The box was only large enough to fit 3 shoe boxes in and was shipped by UPS. She immediately contacted Easy Spirit who told her they shipped all 7 pairs in that box and that she had received it. She was told someone would get back to her within 48 hours. As each 48 hours passes and she re-contacts them she is told the same thing over and over. It has now been several weeks and she has not received the rest of her shoes nor a refund of her money. There should be some way to contact someone with more authority to answer questions and get answers!!!

This company is a fraud! Didn't refund returns

“I bought 4 pairs of shoes online back in mid Oct . They didn't fit so I returned them using the label they give you in the box. it has been 30 days and they still have not issued refunds to the four shoes I returned even though the tracking shows they received it a month ago.

Today I called them and they acted like they have no controls over returns and their so called return dept wanted to ask me questions like what I returned, bla blah. Playing games cos they know what I ordered and what were returned.

They are engaging in SCAM. I checked other reviews and this company has a pattern of doing this to many other customers. They ignore your refunds for months and they play games to deny your refunds when you contact them.”

I bought many shoes from them and returned some of them, including a pair of $39.99 shoes. However, the company only refunded $29.99. I tried to contact them many times but never heard back from them.

From the day I received them, they were extremely comfortable. I bought them for a month-long trip to Europe, as one of my pairs of shoes. Didn't realise at the time that I would wear them every day! The only thing I did was to insert a gel arch support in the left foot. The shoes are just wonderful and soooo comfortable! The other pluses for me are that they have half sizes and narrow sizes available. And they come in several great colors. I didn't want to look like an American with white tennis shoes -- I bought dark blue, which went with everything. Great job, EasySpirit!!