I took out car insurance in January. It was such a painful experience trying to arrange it online I ended up calling them and got put through to an offshore call centre. I specifically told the person... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I took out car insurance in January. It was such a painful experience trying to arrange it online I ended up calling them and got put through to an offshore call centre. I specifically told the person... Mehr ansehen
Unternehmen hat geantwortet
Very easy and straightforward to take out my new car insurance policy. Process was smooth and efficient
Spoke to Jonathan about my car insurance renewal quote today as I wanted to change elements of cover at renewal. He was very professional, calm, easy to understand and thorough. It was a genuine pleas... Mehr ansehen
My renewal quote increased by about 80% compared to last year and none of my circumstances or driving history had changed, which felt like a blatant attempt to exploit my loyalty. When I called to... Mehr ansehen
Unternehmen hat geantwortet
Part of the Admiral Group, Elephant launched in 2000 and was the first UK company to sell car insurance online. Today it specialises in no nonsense, great value, straightforward car insurance.
Ty Admiral, David Street, CF10 2AA, Cardiff, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Easy to set up no hassle and price was reasonable unlike some of these insurance companies trying to rip you off
Easy to navigate site, competitive pricing and really easy to make changes during policy term. Would recommend.
Quoted double the insurance compared to Moneysupermarked and Confused.com - cheapest with those companies were around £18 per month or £220 annually. Elephant quoted me £44 per month or £440 No thanks. Took me few minutes to get these comparisons - what a con. Easy to avoid and find cheaper quotes elsewhere in minutes.

Antwort von Elephant
As a start they been great easy communication good price for insurance hopefully wont have to claim
I posted a review previously warning people to avoid this company!! The insurance company contacted me on the review to say they would look into this case to investigate it further and try and resolve it. I have heard nothing since! Its been 19 months now and ive still had no pay out. My car that was written off has only just been removed from my driveway 2 months ago. Absolutely terrible company AVOID at all costs

Antwort von Elephant
On two occasions they put my insurance up (once by £100 and a 2nd time by £134!) a month because they said they had information about my claim which I had already declared and said I didn’t know the settlement amount when taking out the policy! They then said my son had a claim because I had accidentally clicked yes on a previous compare quote (apparently according to Elephant information from previous go compare quotes is proof!). Even when checking he had never had a claim they still would not remove it because they said the information from the claims database may be wrong! To add he didn’t even have a driving licence on the date I’d accidentally put the claim on a quote! Horrendous company and would never use them again! And then when I raised a complaint, the man told me there was no point because it wouldn’t be upheld because they’d followed the policy and procedures! So basically they can use false information about you to increase premiums. Absolutely crooks!!!

Antwort von Elephant
Its cheaper then other insurance companies and alots of help full for new drivers
Spoke to Jonathan about my car insurance renewal quote today as I wanted to change elements of cover at renewal. He was very professional, calm, easy to understand and thorough. It was a genuine pleasure speaking to him. I was happy with the final price and renewed cover. He then mentioned that he'd only been on the phones for a week - he seemed so experienced that I thought he'd been doing the job much longer. Thanks Jonathan - Elephant are lucky to have you!
The staff who took the details and arranged the insurance was very helpful and clarified everything
Great price and easy to purchase. Documents sent as expected and handy app to use.
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