ETB TYRES Bewertungen 

I found a split in my tyre and air was escaping instantly when attempting to pump it up at the petrol station. Managing to drive to ETB they were able to fit me in there and then to replace the tyre, fantastic speedy work, meaning this has not affected getting to work or continuing my day. Very friendly team and grateful for completing the work ASAP, as I was panicking the tyre would not make it to another garage.

My partner took my car in on Friday to get a new tyre fitted. I didn't drive my car until Sunday and on Sunday I checked my tyre to find that the alloy had been seriously damaged
I contacted the Derby branch today to speak to the manager, the Manager told me to bring the car in to have a look at it, but also said that the mechanic told my partner that "there was already damage to the wheel". On Thursday i took my car to be valeted and it was perfect at that time. After speaking to my partner he was angry as that wasn't how the conversation with the mecanic went. The mechanic told him that there was a grease on the wheel and he struggled to take the wheel off. I will pay out of pocket to have my alloy fixed but I shouldn't have to, care should have been taken when removing my tyre. I'll contact head office with photos of all three others alloys in comparison to this damaged one. Seriously an unhappy ex customer! There is no option to add photos here but if there was I would gladly add them.

Always the best service in the caerphilly branch ,Jamie always goes above and beyond for his customers even when they are under pressure and short staffed, wouldn't go anywhere else

Excellent service at the Caerphilly branch, 4 tyres and alignment, good price and all completed with no fuss. Will use these guys again

Had two new Davanti tyres fitted to the rear of my Kia this morning. I had the fronts done earlier in the year. Phil and the team are brilliant to work with in terms of customer experience.
Thanks again guys.

I was served by a tall young chap who was polite and helpful. He recommended a mid-range tyre after my puncture was found to be unrepairable, rather than just fitting a standard budget tyre. The service was quick, welcoming, and very professional. 100% recommend ETB Lydney

BUDE BRANCH Wheel nuts loose after having front breaks and pads fitted , my volvo was smooth before i took it there , now needs a new caliber as well . totally incompetent wouldnt go near ETB with a barge pole !

Ross-on-Wye: I cannot praise them enough.
Had a slow puncture in the rear near-side wheel for months which could not be identified - required inflating every week. After replacing the tyres (through wear), the issue continued.
ETB, Ross-on-Wye traced the problem to corrosion on the inside of the alloy wheel. They arranged for an off-side welder to make repair and then refitted the tyre. Exemplary service, thank you.

⭐⭐⭐⭐⭐ Tremendous Service at ETB Leamington

Visited ETB in Leamington a couple of weeks ago for rear brakes and two front tyres. The service was second to none—advice was accurate and honest, and pricing very competitive.

A few days later, I had an issue with the steering wheel shaking on the motorway. I phoned them up and was told straight away: “Bring it back, we’ll take a look—it’s probably the wheel balancing.” I went down without a booking, was seen immediately by friendly, knowledgeable staff, and the job was sorted within 15 minutes—no quibbles.

This is exactly the kind of customer service you hope for but rarely find. Tremendous work from start to finish. I’d recommend ETB Leamington to everyone, and they’re now firmly at the top of my list of trusted garages.

Have used theTewkesbury branch for some years supplying tyres. Recently had new Bridgestone tyres and new lower wishbones fitted at a fantastic price. The technicians are helpful and very experienced.

Adrian did his utmost to find out why our car was 'smelly' - it took 3 visits but he found it and sorted it - friendly, professional and our go to place when it comes to our vehicle - thank you great team!

Dropped my car off with a slow puncture (the car, not me). The staff were excellent and sorted it quickly and cheaply.

My experience at ETB has always been good. Today it was excellent. Luke couldn’t do enough. He was prompt to att end to me, explained clearly what the job entailed, listened to me and acknowledged my needs and provided an outstanding service, even coming out into the car park to check I was happy with the work.

I have never had a bad experience at this place. They can’t do enough to help. I had an issue that was impossible to resolve but they were really helpful and got me back on the road.
Thanks ETB.

My Pensioner neighbour asked me to leave a review for the excellent service the from Leon . Very polite young man and changed the tyres on their car. Very helpful and excellent customer service. Thank you Leon. Highly reccomend .

Very accommodating, Bought 2 tyres recently and yesterday had a puncture, they repaired the puncture free of charge. Very generous very happy.

Yet again had really great customer service here. All really polite. Happy with the service and good price.

I recently had two new front tyres fitted at the Hereford branch, the rear wheels were also balanced and the wheels aligned.

However, after just a few miles I started to hear sound strange noises from the front of the car. I did some research, and bearing in mind the fact that I had just had two new tyres fitted, thought it must be something else going wrong.

After much research I thought it must be that a CV joint was failing.

In a couple more days, the noise had got so loud that I called my garage up to ask for help. They thought it sounded serious and asked that I take the car in straight away.

This I did and what was found was horrifying. The wheel nuts on one of the front wheels were so loose that it could have come off the car in a few more miles.

The other front wheel was not that much better.

How could this happen when they had just been fitted?

Until I hear a believable alternative, I can only conclude that they were not fitted correctly by ETB.

I contacted them to complain, and was told that this sort of thing cannot happen, but they failed to give me another reason for the loose nuts.

They said that the matter was going to be passed up to management and that I would hear from them in a couple of days.

After four days I have heard nothing, so beside doubting their tyre fitting capabilities I also doubt their belief in customer service management.

To be fair their invoices do state that you should have the wheel nuts checked after covering no more than 100 miles, but even if I had done this, I would have no doubt found a lot of loose nuts and that is the point.

ETB - Caerphilly.
The service I receive from Mark and the Team at Caerphilly ETB is second to none. They are all polite and informative. They don't push products, and always give a few options regarding the price of parts/tyres etc. ETB Caerphilly will always be my go to garage. I have recommended them to many of my friends.

ETB at Derby were great when I visited recently. My exhaust was knocking and so I popped in as I was driving past on the off chance. They identified the issue and fixed it within 10 minutes, when I asked how much they said there was no charge because it was quick and easy. Brilliant service and not trying to rip me off like some garages. I took my car there for a service and MOT last year and I'll be going there again this year, it's these little things that keep customers happy, well done ETB.