I bought insurance for two vehicles, and on the first claim I made, one person told me I was covered, and the adjuster told me it wasn't. Ultimately, what I think is that they tell you you're covered... Mehr ansehen
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I bought insurance for two vehicles, and on the first claim I made, one person told me I was covered, and the adjuster told me it wasn't. Ultimately, what I think is that they tell you you're covered... Mehr ansehen
Unternehmen hat geantwortet
I was ready to cancel my policy but I got some good advice and news that everything breaks can still help with my situation I appreciate the work you’re employing did to change my mind. Eduardo Mar... Mehr ansehen
Unternehmen hat geantwortet
Eduardo ext. 6196 very accommodating he took time explaining all my questions. Even thought me some technicals like how to attached my ID via screen shot. Explained my coverage the way I understood (... Mehr ansehen
Unternehmen hat geantwortet
I was looking for a new home warranty company and had stumbled onto everythingbreaks.com in June 2026.The easiest part was enrolling, once I paid for the first month, there were discrepancies, I had... Mehr ansehen
Unternehmen hat geantwortet
With 20 years of experience working in the warranty business, the head honchos at Everything Breaks know that traditional extended warranties don’t always work in the consumer’s favor. Paying a large sum upfront for extended coverage isn’t consumer-friendly, and being bound to a contract for up to 72 months is just plain unreasonable. So, they created a monthly protection program that works for you by alleviating hefty upfront payments and long-term commitments. At Everything Breaks, we always keep the customer in mind when developing new protection plans. It’s our mission and pleasure to offer great coverage at an affordable price.
McKinnon Street 3100, 75201, Dallas, Vereinigte Staaten
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I called today after dealing with multiple mechanics looking at my vehicle having different contradicting statements and remarks on what they think is wrong with my vehicle. As someone who's entire family is made up of mechanics I figured I would check my coverage before taking it to a shop to get fully diagnosed on another mechanics statement outside of my dealers shop which is Toyota as some of these shops refuse to work with extended car warranty companies and will tell you just about anything to get you to leave. Some will even charge you extra just to deal with them. I never understood why up until today. I thought to myself I think I'll call and see what all my coverage includes. Mind you I currently have a TBI causing Cognitive Delay so reading wouldn't be beneficial either way. The associate answered I asked him one question before the conversation began to get heated. Is An AC compressor covered with the Warranty? I swear the way this associate acted you would have thought I had asked him for a Kidney Transplant. His first response threw me. Oh, I see, well did you receive the book explaining the coverage? My response yes, I reviewed it and it's too much to review therefore I am calling to ask you. Mind you I'm a female and I am well aware that women often get taken advantage of. He takes a deep breath and says, well I guess I'll send you another copy via email although I see here we have already sent it to you previously before. My response, sir, I am driving I cannot take my eyes off of the road in order to review a book which is why I am calling and asking you. He hesitates while continuously talking over me. He finally responds saying, well as you already know (assumption) there are different levels of coverage and this one doesn't cover the compressor. By this time I am so annoyed with this mans lack of professionalism. I stated so you're assuming I knew that there were different levels of coverage? No one ever informed me of this when I signed up, I was told this coverage selected was the best warranty coverage for me and that it was the closest one to buying your car from the dealership. I was trying to upgrade my cars coverage and he stated I couldn't upgrade my policy due to it being a current condition. No one diagnosed this as a current condition. Current diagnostic results are Transmission I have evidence of this. One person mentioned possible AC to get out of having to deal with these extended car warranty people and I can now see why. This is down right absolutely ridiculous service. Oliver brothers didn't even do a diagnostic test; yet, this associate hates his job so much he would rather chase off customers rather than building connections. I did state this sounded like a Scam based off of the associates lack of knowledge and professionalism. When I asked for another associate he stated there was no one else there. Therefore, if he's alone then he thinks that excuses his poor business ethics and practices as well as his lack of professionalism with it comes to addressing customers questions and concerns. He ended the call right after I asked him for his name so that I could report him.

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Steven was a great help explaining warranty

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I bought insurance for two vehicles, and on the first claim I made, one person told me I was covered, and the adjuster told me it wasn't. Ultimately, what I think is that they tell you you're covered to sell you a policy, but as soon as you have a problem, they back out, saying, "No, it's not covered." "Sorry, you were misinformed. Something went wrong here, but ultimately, we won't cover that part of the car even is indispensable for keep you on the road.

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Well I do my own oii change, I never kept a log. When my car notify me every 6000 miles to change the oil I change it. I had to put my car in the shop to get a diagnostic Everything Breaks wanted the service log, I had to come up with the numbers which I was off on some so the denied my claim. I been paying them every month for close to 3 years and they won't pay the diagnostic bill. They tried to find anything to get out of the claim but they been taking my money every month and if I'm a few days late they will call, text, and email me daily to get that payment. I am completely done with this scam insurance🖕
Edward was amazing went through everything was very diligent. I really appreciated that. And not making me feel like I was bothering him. Extension #6236

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I just came off two years of paying Everything Breaks. In July I finally had an issue -- requiring some work on the suspension. It took the Everything Breaks appraiser 3 business days to agree that it was covered. Since I had to have my auto back, I paid the bill and submitted it to Everything Breaks. A week later they finally told me that they sent the check in the mail. Only I found out three + weeks later, that they did not put the check in the mail; they sat on it for three weeks. Later, the letter's postmark proved the lie. Later, when I tried to cancel the contact (both via email and phone call) it took multiple phone calls and emails, and literally hours on telephone hold before they would agree to cancel. Then they charged my $75 for cancelling after two years. There actions do not match their commercials.

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I was ready to cancel my policy but I got some good advice and news that everything breaks can still help with my situation I appreciate the work you’re employing did to change my mind.
Eduardo Martinez Perez had great costomer service talk with patients and understanding.
Thank you

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Eduardo ext. 6196 very accommodating he took time explaining all my questions. Even thought me some technicals like how to attached my ID via screen shot. Explained my coverage the way I understood ( English is my second language).
Very professional.

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Eddie L #6196 help me with car help me with car to get better service when I go to Louisiana

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Yes and I also told them It was salvaged,
The want to be wanna be supervisor even heard it on “your” company’s recording, and he told me he was reprimanded, but I’m still screwed.
Your company is a complete fraud.
I agreed to get downgraded only because he told me the AC would be covered, and he never once said I would have to put money out of pocket, I never would have agreed to the downgrade, this was never disclosed to me at all.
And now you guys keep trying to pull money out of my account, and now my bank account is now all messed up.
And your company keeps trying over and over.
Just give me my money back , I’ve paid 130$ since February and you guys are still trying to take my money.. several times a day.
Crooks!!!!!!!!!!

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This is one of the worst companys I’ve ever dealt with. First the lady lied to me about the premiums. She said it would cost me $80.00 a month and after the first month they charged me over a $110.00. Then when I cancelled I had to call them twice. Both times they said it was canceled but then still tried to continue to charge my account. I eventually had to close that account all together because of these people. And even after that, I am still receiving unwanted text from these people and companies they contract with. If you want a nightmare sign an agreement with these people. You will soon regret it. Bobby Rohrer.

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This company just scams people. Worst customer service ever. They never call you back you ask for a supervisor takes days. Had a car in the shop for several weeks and never giving a car rental. They never paid for the diagnostic either so I’m stuck with an $200 bill now. I had to keep calling them and so did the dealership. Adjuster comes up with excuses every time you give them more documentation they come up with something else not to fix your car. Didn’t want to replace my motor. The motor runs but runs poorly the dealership said it needed to be replaced and the excuse was I didn’t have three receipts out of the 10 oil changes the car had since I bought it brand new. The dealership did 3 and I did the other 7 oil changes had a log with dates cause I had to reset the oil light reminder which is registered. Had proof of purchases on the last three oil changes cause I didn’t have the other receipts from a year ago. Car had 109k when I had my first problem and they didn’t want to fix it. Don’t waste your money with this company.

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I got the policy because my car warranty was through... long story short, Everything Breaks was NOT there when I needed them and denied my claim. Oh! They also don't tell you, but they charge ridiculous cancelation fees, so heads up.

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I’ve been paying this warranty company over $90 every month for the past two years, and when I finally needed to use the coverage, the experience has been nothing short of a disaster.
When my truck broke down, I took it to the dealership. The dealership completed the diagnostic process within a few days and attempted to contact the warranty company so an adjuster could inspect the vehicle. According to my mechanic, it took days just to get someone from the warranty company to respond. Once they finally did, they claimed they were trying to find an adjuster.
Days passed with no communication. Later we learned an adjuster had already been assigned, but the adjuster never contacted the dealership. My mechanic repeatedly tried to reach both the warranty company and the adjuster and either received no response or was given the runaround.
I personally called the company 10 different times trying to get updates and move my claim forward. About five of those calls resulted in me speaking with a representative, while the others consisted of being placed on hold for 30 minutes to over an hour before the call eventually disconnected. After faithfully paying this company for two years, it was incredibly frustrating to feel like no one was willing to answer the phone or take ownership of my claim.
During the calls where I did reach someone, I was repeatedly told my claim would be marked as a priority, then an even higher priority, and eventually the highest priority. I was promised callbacks that never happened. I was told the adjuster would contact my mechanic within a day, then within an hour. None of those promises were kept.
The most frustrating part is that my truck has now been sitting at the dealership for over two weeks, not because the dealership couldn’t diagnose the problem, but because the warranty company failed to move the claim forward. The dealership completed its work promptly. The delay has been entirely due to the warranty company’s inability to get an adjuster to communicate or inspect the vehicle.
To make matters worse, one of the customer service representatives I spoke with was dismissive and disrespectful. Rather than showing empathy or offering a solution, I was made to feel like my situation wasn’t important. There was no sense of urgency despite the fact that I had been without my only vehicle for weeks.
What concerns me most is the complete lack of communication, accountability, and follow-through. If this is how customers are treated after paying premiums month after month, it raises serious concerns about how this company handles claims.
I cannot recommend this warranty company based on my experience. I’ve spent two years paying for coverage only to be left chasing phone calls, waiting on an adjuster who never communicated, and listening to promise after promise that was never fulfilled. If you’re considering buying a warranty from this company, I strongly encourage you to research other options before trusting them with your money.

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I was looking for a new home warranty company and had stumbled onto everythingbreaks.com in June 2026.The easiest part was enrolling, once I paid for the first month, there were discrepancies, I had two plans that were pretty much the same thing, and a car warranty for a model I didn’t even own was placed on my account. I also wound up being billed 3 times for July 2026 and do not understand what is going on. I can never reach anybody and have been on hold as long as an hour without reaching anyone. I just want to cancel and get my money back at this point because this is beyond frustrating.

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Eddie L was great. He helped me with an email I missed in January, got me back in the loop so I can get the benefits.

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First of all the warranty amount was almost nothing.when I found out about it. I tried to cancel with them and they made it almost impossible, terrible.

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CSR Eddie x 6196 was very helpful in quoting an additional option and with canceling my coverage at my request. Very professional and friendly.

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The person who enrolled really discredited Endurance about how bad they were. Everything Breaks is just as bad if not worse. I signed up for an auto and home wartranty policy. My home warranty policy did not cover my 2 major appliances and a lot of info was left out as to what I could have received. I had 30 days to cancel my policies before the 23rd of May, 2026. I cancelled on May 19th and was confirmed both policies had been cancelled. THEY ARE TERRIBLE ABOUT GETTING YOUR REFUND BACK TO YOU. THEY ALWAYS HAVE AN EXCUSE. I ONLY REC'D MY AUTO BUT HAVE YET AS OF 6/18/26 TO GET A FULL REFUND FOR MY HOME WARRANTY POLICY. THEY ARE NOT A GOOD COMPANY TO DO BUSINESS WITH

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I called to see what this company was about, talk to a
sall person, the price sounded good, so I paid 199$ up front. and they would send an e-mail on what I was paying for and my warranty book. when I got the e-mail 2hrs later, it was not what I wanted. I tried to cancel immediately,e-mail, and then talk to thier support.
THEY SAID THEY WOULD REFUND MY 199$.

Antwort von Everything Breaks
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