After a delay in our original flooring, due to unforeseen circumstances. We decided to change our flooring, Jess was amazing with keeping us up to date and even gave us a nice discount, as a good will... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Great customer service actually talking to someone on phone for advice Very swift delivery. A few days Planks are just what we wanted colour as expected. Thanks
I fell across this company and glad I did. Took a chance and ordered new flooring and beading for the living room. The quality is excellent, beading came seperate so dont think they forgot, it does s... Mehr ansehen
I bought a bundle of laminate with free underlay, which I upgraded and spent about £300 total. It has done my living room, hallway and landing and we have almost 4 boxes left over. It's very good qual... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We pride ourselves on offering value for money on quality laminate, vinyl click (LVT/SPC) and wood flooring products. All of our products are premium quality and come with full manufacturer warranties for peace of mind.
Kontaktinformationen
Unit 16, Rea Busuness Park, Inkerman Street, B74SH, Birmingham, Vereinigtes Königreich
- 03300102987
- hello@floordepot.co.uk
- www.floordepot.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 59 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Lovely Flooring
Easy to order, delivered very quickly.
Flooring looks really good, very happy with my purchase.
Good value for money product.
Amazing service
Amazing service, top quality and fast delivery
Thank you very much
Definitely will recommend this company 💯
Would definitely recommend this…
Would definitely recommend this company. Easy to use website. Great variety of flooring. I got the atlas natural oak laminate floor and it looks incredible and was super easy to fit. Very happy.
Great price
Great price, great communication and quick delivery. Floor looks excellent.
Outstanding quality flooring at a…
Outstanding quality flooring at a fantastic price. It looks incredible once down, went together like a dream, and feels extremely durable underfoot. Spot-on customer service and fast delivery as well. Couldn't ask for better—highly recommend!
Floor Depot, a great experience
Overall i am very happy with everything. I ordered 5.2mm SPC flooring and it was easy to cut and laydown. We did have some damaged planks on the first order, but upon following the correct damaged goods policy, they sent me out replacement ones, which i received within 3 days of submitting the form! Don't even think twice, just get your project done, and don't look back. Thank you floor depot for everything. Delivery service great, order easy, quality outstanding 👌🏻
Ordered from here before & no problems…
Ordered from here before & no problems with great product & service. Have since placed another order & all good so far👍
Lovely flooring
I ordered our flooring online. Very pleased with the flooring. And i was contacted every step of the journey to actual delivery.
Only snag was the delivery guys refusal to help bring 16 packs of flooring to the door which meant my husband and son had to carry 16 packs up steps to house, which were heavy and bulky; which they were not too happy about.
Other than that, all good. Flooring is really nice.
Very pleased with the customer service…
Very pleased with the customer service very good flooring all around amzing and will be recommending to others
Good communication
Good communication, fast delivery, excellent price, quality flooring. I couldn't ask for more, would recommend.
Seriously never ever write reviews but…
Seriously never ever write reviews but the service I received from this company was unbelievable . So straightforward to order confirmation message came through straight away. Delivery in 3 days and the flooring I ordered was such good quality for the price would definitely recommend and a million percent would order again so refreshing to deal with a good company
2 packs damaged nothing visible on the packaging
I ordered SPC flooring 4 packs, when I received the packs off of the truck the packaging was intact showing no signs of damage, I took the packs into the property to acclimate before laying. Now this is what anyone purchasing should be aware of as they state that claims must be made within 48 hrs, however if you inspect and follow the guidance for laying 48 hrs will have passed and they will reject the claim. 2 packs had the same identical break in the corners rendering them useless. Now in practical terms it would be very unusual to remove and inspect every plank on arrival, its normal practice to use the boxes as you need them to prevent any damage. I have purchased another 2 packs as I need to complete the area asap. When I emailed their customer service 2 times, if I could, at the very least get a discount they completely ignored my emails. Now read their notice!
Please inspect your delivery on arrival. If anything is visibly damaged, mark "DAMAGED GOODS" on the delivery note and tell us within 48 hours (with photos). You can report damage any time via our online damages portal.
I did inspect and boxes were intact as per images sent to floor depot Very poor customer service! After having to pay for 2 more packs and £80 for delivery again I got an email from Chloe at floor depot saying I could get a discount on the delivery, I replied that I had ordered already and received no reply appalling customer service
Great service from start to finish
Great service from start to finish
Excellent communication and delivery
customer service from everyone at floor…
customer service from everyone at floor depot was great, the after care is immaculate too.
Delivery was fast and professional and easy to arrange with the company
First time I have used this company and…
First time I have used this company and cant fault them, after a lot of shopping around to find spc flooring at a competitive price and of reasonable quality and simplicity of installation, I picked a light oak floor at a really good price and although sceptical when I didn’t see it prior to ordering I was well impressed with the quality and ease of installation , will definitely shop with you again
Absolutely brilliant company kept well…
Absolutely brilliant company kept well informed and real good quality flooring highly recommend to everyone
Ordered a large amount of flooring to…
Ordered a large amount of flooring to do a full house renovation. Quick pallet delivery, very good price, free underlay, good quality flooring, not hard work to fit. Company had good communication and customer services.
Great company
Great company. Bought some lovely flooring at a great sale price (yet to receive or lay) so can’t comment yet. However, this company gets top marks for their quick responses and communication.
Buy buy buy
Honestly if you don't buy your floors here your really missing out . Quality is very very good and the price is in line with day to day living very affordable very durable very reliable. Buy buy buy
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