After a delay in our original flooring, due to unforeseen circumstances. We decided to change our flooring, Jess was amazing with keeping us up to date and even gave us a nice discount, as a good will... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Really pleased with the quality of our flooring, thank you. We couldn't get a suitable delivery date but managed to arrange a collection. Really pleased thanks for your help.
Poor customer services Flooring turned up damaged and has cost me an additional £175 for it to be completed 10days lead time on a standard delivery look elsewhere as it’s complete hassle dealing wit... Mehr ansehen
I bought a bundle of laminate with free underlay, which I upgraded and spent about £300 total. It has done my living room, hallway and landing and we have almost 4 boxes left over. It's very good qual... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We pride ourselves on offering value for money on quality laminate, vinyl click (LVT/SPC) and wood flooring products. All of our products are premium quality and come with full manufacturer warranties for peace of mind.
Kontaktinformationen
Unit 16, Rea Busuness Park, Inkerman Street, B74SH, Birmingham, Vereinigtes Königreich
- 03300102987
- hello@floordepot.co.uk
- www.floordepot.co.uk
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 61 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Great flooring and company
We're very happy with the waterproof SPC flooring we bought from Floor Depot. We've installed it throughout the house, including the bathroom, and in our opinion, it has a much nicer feel underfoot than tiles. My husband fitted it himself (his first time doing any flooring) and he found the process very straightforward. Visitors have commented on the high quality and seamless look. All was good with ordering from Floor Depot and with the delivery. Highly recommend!
Great service
New kitchen floor
Very easy process, prompt delivery and great price in comparison to other outlets and well packaged. The quality was excellent and looks fabulous in the kitchen.
Quality service
Quick easy website to navigate, got a brilliant offer on the flooring which was a bonus. Excellent communication and very quick delivery
Great item
Great item
And communication. Had a slight issue with delivery. Driver problem not company . Sorted out quickly. Flooring was lovely and great quality . Definitely recommend.
excellent quality
ordered online simple process got samples first items delivered exact same quality very good price
Very happy with company and product
Picked the flooring I wanted.
Got confirmation and booked my delivery day.
Delivery was a day late. But this is nothing to do with the company itself.
Got my delivery. Delivery driver was great. My flooring is lovely.
I am very happy with the color and the quality.
Looking forward to it being laid this weekend.
Can not fault this company. It is great. Will be ordering for my hall and living room once the kitchen has been done.
Thank you
Amazing service and really friendly…
Amazing service and really friendly staff, my floor looks incredible, will
Definitely use Floor Depot again!
Beautiful flooring
Beautiful flooring, great quality, fast delivery, no damage packaged well, looks stunning. Easy to fit and cut. Great customer service when I needed to order extra flooring.
Great customer service
Great customer service. I had to cancel an order and my enquiries were always handled professionally and swiftly. Thank you!
Rapid response and delivery
After ordering and not getting the normal amount of email updates I read the reviews on here and was very worried. But I got a rapid response on email and the my concerns answered. Swapped the order so I definitely get the floor within 2 days and all done before the 4pm cut off point! Just! So very grateful for Jess getting this done for me. I have just ordered more so I can use what was left over from the job on my own house.
Great quality product at a good price…
Great quality product at a good price delivered on time, to my home ready to be transported to the site for fitting.
Highly recommend this company.
Haven't yet had a delivery of the Floor…
Haven't yet had a delivery of the Floor communication with delivery agents has been awful saying they have rung me but actually haven't. Still waiting 10 days later
Great value and quality
Flooring is great value and good quality. Bought more to go in our kitchen as we liked it so much. Delivery was quick and easy and communication was great throughout. Would definitely recommend.
Flooring is great quality- pitty about…
Flooring is great quality- pitty about delivery times
Wayward Warm oak click boards
Excellent comms throughout from purchase to delivery. Swift delivery.
A few boards had minor damage at one end, but these were used at ends where cuts were required so no issues for me.
For the price, these are a great product.
Got the samples through in good time and also full delivery. Purchased Wayward warm natural oak SPC click boards. With padded bottom allows for a small tolerance in floor height differences.
Would recommend to friends for a low cost option for wood effect flooring.
Read a few reviews regarding product…
Read a few reviews regarding product quality and flooring being received damaged and then terrible customer service encounters, but we decided this was only a small minority and we'd give it a chance.
After placing the order, we weren't sure if we'd done the right thing as straight away we seemed to encounter an issue witn selecting day of choice delivery. A quick IM to Floor Depot, who were immediately responsive, said go ahead and place order and they'd ensure the date we selected was confirmed on the order. We did just that and then heard nothing for about 5 hours! Then had response to say it had been flagged to the other team who were back in the following Monday. So, we left it and hoped for the best.
We then got a response confirming the date we had chosen was confirmed.
However, next day we got an email advising our order had been despatched (this was 4 days before we wanted it for), so we thought it had gone wrong. Contacted Floor Depot and was messaged back with just a number for their delivery agents, not very helpful as we're not their customer, Floor Depot are. So we gave up worrying and thought if it's delivered too early, then it's going to be stolen, or it's not going to come in time. Right up until the morning of the delivery, the tracking showed as still with delivery agent up north, but then we got a update saying it was being delivered within a certain time frame. So it worked out in the end but wouldn't say it was a stress free experience. At least the quality of the floor is excellent and no damages we have found so far.
Would I use Floor Depot again... most probably.
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